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Item LED

Status

Definition

Flashing green

The drive is doing one of the following:
• Rebuilding

• Performing a RAID migration

• Performing a strip size migration

• Performing a capacity expansion

• Performing a logical drive extension

• Erasing

• Spare part activation

Flashing amber/
green

The drive is a member of one or more logical drives and predicts the
drive will fail.

Flashing amber The drive is not configured and predicts the drive will fail.

Solid amber

The drive has failed.

Off

The drive is not configured by a RAID controller or a spare drive.

NVMe SSD components

Item

Component

Status

Definition

Release lever

—

Ejects the NVMe drive
carrier from the cage.

Activity ring LED

Rotating green

Off

Drive activity

No drive activity

Do Not Remove LED

Solid white

Drive is powered on and
configured in system.

Do not remove the drive.

Flashing white

Ejection request
pending. Do not remove
the drive.

Table Continued

Component identification

Содержание ProLiant BL460c Gen10

Страница 1: ...ay 2019 Edition 6 Abstract This document is for the person who installs administers and troubleshoots server blades Hewlett Packard Enterprise assumes you are qualified in the servicing of computer eq...

Страница 2: ...ocumentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links to third party websites take you outside the Hewlett Packard En...

Страница 3: ...e 22 Remove the access panel 22 Install the access panel 23 Remove the DIMM baffles 23 Install the DIMM baffles 25 Remove an M 2 SSD from the M 2 riser board 26 Remove the M 2 interposer board and the...

Страница 4: ...60 DIMM and NVDIMM population information 60 DIMM processor compatibility 60 HPE SmartMemory speed information 60 Installing a DIMM 60 HPE 16GB NVDIMM option 62 Installing the processor heatsink asse...

Страница 5: ...t 89 Safety and security benefits 89 Keeping the system current 89 Updating firmware or system ROM 89 Drivers 92 Software and firmware 92 Operating system version support 92 HPE Pointnext Portfolio 93...

Страница 6: ...ass Blade SUV connector1 behind the serial label pull tab 3 Drive bay 2 4 Drive bay 1 5 iLO Service port 6 Server blade release lever 7 Server blade release latch 1 The SUV connector and the c Class B...

Страница 7: ...cond Network active Off No network activity 2 UID LED Solid blue Activated Flashing blue 1 flash per second Remote management or firmware upgrade in progress 4 flashes per second iLO manual reboot seq...

Страница 8: ...wer fault codes The number of flashes in each sequence corresponds to the subsystem impacted by the power fault The following table provides a list of power fault codes and the subsystems that are aff...

Страница 9: ...ve LED definitions Item LED Status Definition 1 Locate Solid blue The drive is being identified by a host application Flashing blue The drive carrier firmware is being updated or requires an update 2...

Страница 10: ...ng amber The drive is not configured and predicts the drive will fail Solid amber The drive has failed Off The drive is not configured by a RAID controller or a spare drive NVMe SSD components Item Co...

Страница 11: ...from PCIe bus and ejection Drive removal request can be denied by operating system 6 Do Not Remove button Releases the release lever for removal and insertion Upon NVMe SSD insertion an LED initiation...

Страница 12: ...gical drives Flashing green 4 Hz The drive is operating normally and has activity Flashing green 1 Hz The drive is rebuilding erasing or performing a RAID migration stripe size migration capacity expa...

Страница 13: ...3 Video For connecting a video monitor 1 The USB connectors on the SUV cable do not support devices that require greater than a 500mA power source System board components 1 2 3 P2 P1 5 4 8 9 11 10 13...

Страница 14: ...ystem maintenance switch 15 microSD card slot 16 TPM connector System maintenance switch Position Default Function S1 Off Off iLO security is enabled On iLO security is disabled S2 Off Off System conf...

Страница 15: ...3 Ch 2 Ch 1 Ch 1 Ch 2 Ch 3 Ch 4 Ch 5 Ch 6 1 2 3 4 5 6 7 8 8 7 6 5 3 2 1 4 For specific DIMM population information see the DIMM population guidelines on the Hewlett Packard Enterprise website http www...

Страница 16: ...mory generation PC4 DDR4 5 Maximum memory speed 2133 MT s 2400 MT s 2666 MT s 2933 MT s 6 CAS latency P CAS 15 15 15 T CAS 17 17 17 U CAS 20 18 18 V CAS 19 19 19 for RDIMM LRDIMM V CAS 22 19 19 for 3D...

Страница 17: ...10 16GB 1Rx4 NN4 2666V RZZZ 10 1 2 3 7 4 5 6 8 Item Description Definition 1 Capacity 16 GiB 2 Rank 1R Single rank 3 Data width per DRAM chip x4 4 bit 4 Memory type NN4 DDR4 NVDIMM N 5 Maximum memory...

Страница 18: ...NVM controller is not working or not ready On Off 1 AC power is on 12V rail and the NVM controller is ready On On 2 AC power is off or the battery is off 12V rail off Off Off 3 AC power is on 12V rai...

Страница 19: ...n internal error or a firmware update is in progress For more information about an NVDIMM N internal error see the IML Fast flashing Mezzanine connector definitions Item PCIe Mezzanine connector 1 x16...

Страница 20: ...Item Description 1 and 3 Mezzanine connector 2 2 and 4 Mezzanine connector 1 20 Component identification...

Страница 21: ...enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server blade to enter standby mode This method forces the server blade to enter standby mode withou...

Страница 22: ...e the server blade on a flat level work surface WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION...

Страница 23: ...panel with the guides on the server blade in all six places and place the access panel on top of the server blade 2 Slide the access panel forward until it clicks into place 1 2 Remove the DIMM baffle...

Страница 24: ...USB drive To locate the internal USB connector see System board components on page 13 7 Remove one or more DIMM baffles IMPORTANT When removing a DIMM baffle do not remove the following options when...

Страница 25: ...two DIMM baffles Procedure 1 Align and install the DIMM baffle IMPORTANT When installing each DIMM baffle be sure that the alignment tabs engage with the side of the server blade DIMM baffle right si...

Страница 26: ...n page 21 Remove an M 2 SSD from the M 2 riser board Prerequisites To remove an M 2 SSD from the M 2 riser you need a No 1 Phillips screwdriver Procedure 1 Power down the server blade on page 21 2 Rem...

Страница 27: ...wn the server blade on page 21 2 Remove the server blade on page 22 3 Place the server blade on a flat level work surface 4 Remove the access panel on page 22 5 Remove the left DIMM baffle from the se...

Страница 28: ...screwdriver Procedure 1 Power down the server blade on page 21 2 Remove the server blade on page 22 3 Place the server blade on a flat level work surface 4 Remove the access panel on page 22 5 Remove...

Страница 29: ...e new location on the M 2 riser CAUTION Always install the PEM nut with the thicker edge on top of the M 2 riser and the thinner edge on the bottom of the M 2 riser Failure to install the PEM nut in t...

Страница 30: ...s on page 59 13 Install the M 2 riser board and the M 2 interposer board on the left DIMM baffle Installing the M 2 riser board and M 2 interposer board on page 57 14 Install the left DIMM baffle See...

Страница 31: ...rk surface 4 Remove the access panel on page 22 5 Remove the direct connect SATA cable 1 2 3 4 5 Install the direct connect SATA cable Prerequisites To install the direct connect SATA cable you need a...

Страница 32: ...bly Procedure 1 Power down the server blade on page 21 2 Remove the server blade on page 22 3 Place the server blade on a flat level work surface 4 Remove the access panel on page 22 5 Remove the mezz...

Страница 33: ...p the server blade on page 21 Remove the FlexibleLOM Procedure 1 Power down the server blade on page 21 2 Remove the server blade on page 22 3 Place the server blade on a flat level work surface 4 Rem...

Страница 34: ...n the server blade on page 21 3 Remove the server blade on page 22 4 Place the server blade on a flat level work surface 5 Remove the access panel on page 22 6 Prepare the storage controller NVMe pass...

Страница 35: ...he flashing stops and the Do Not Remove button is no longer illuminated b When the Do Not Remove button is no longer illuminated press the Do Not Remove button and then remove the drive Remove a SAS o...

Страница 36: ...e pass through board on page 34 Remove the direct connect SATA cable on page 31 6 If installed remove the internal USB drive To locate the internal USB connector see System board components on page 13...

Страница 37: ...rx screwdriver Procedure 1 Install the front panel drive cage assembly a Extend the serial label pull tab from the front of the server blade b Align the pins on the chassis and slide the front panel d...

Страница 38: ...torage controller HPE Smart Array P204i SR Gen10 Controller option on page 48 or the NVMe pass through board Install the direct connect SATA cable on page 31 4 Install the access panel on page 23 5 In...

Страница 39: ...ed Operating the server blade in this manner results in improper airflow and improper cooling that can lead to thermal damage CAUTION When performing non hot plug operations you must power down the se...

Страница 40: ...des CAUTION To prevent improper cooling and thermal damage do not operate the server blade or the enclosure unless all recommended drive and device bays are populated with either a component or a blan...

Страница 41: ...e signal Interconnect bay Interconnect bay labels FlexibleLOM 1 and 2 Mezzanine 1 3 and 4 Mezzanine 2 5 and 6 Mezzanine 2 7 and 8 For detailed port mapping information see the BladeSystem enclosure in...

Страница 42: ...lass enclosures Pass Thru modules Switch modules For more information about interconnect module options see the Hewlett Packard Enterprise website IMPORTANT To connect to a network with a Pass Thru mo...

Страница 43: ...information is on the tag on the front of the server blade For more information on this and other specific firmware and driver requirements as well as the latest firmware and driver versions download...

Страница 44: ...Completing the configuration To complete the server blade and BladeSystem configuration see the overview card that ships with the enclosure 44 Setup...

Страница 45: ...tic discharge Drive bay options Two SFF drive bays are on the front panel of the server blade The following options are supported in the drive bays SFF SAS hard drives SFF SATA hard drives SFF SAS SSD...

Страница 46: ...on page 9 Installing the NVMe SSD options The server blade supports hot plug NVMe SSDs when configured for NVMe drive support Prerequisites Before installing an NVMe SSD into a server blade the server...

Страница 47: ...revent improper cooling and thermal damage do not operate the server blade or the enclosure unless all device bays are populated with either a component or a blank Prerequisites To support uFF drives...

Страница 48: ...the latching spring engages in the drive bay HPE Smart Array P204i SR Gen10 Controller option When the HPE Smart Array P204i SR Gen10 Controller is installed this server blade supports the following o...

Страница 49: ...all server blade data 2 Power down the server blade on page 21 3 Remove the server blade on page 22 4 Place the server blade on a flat level work surface 5 Remove the access panel on page 22 6 Remove...

Страница 50: ...age 21 HPE Smart Storage Battery The HPE Smart Storage Battery supports the following devices HPE Smart Array SR controllers A single 96W battery can support up to 24 devices After the battery is inst...

Страница 51: ...ers for example coin cells observe the correct polarity when changing the battery cell A danger of explosion exists if the battery is installed incorrectly System ROM and firmware messages may display...

Страница 52: ...each DIMM baffle be sure that the alignment tabs engage with the side of the server blade 10 Align and install the DIMM baffle Press down on the cable connector to fully seat the HPE Smart Storage Ba...

Страница 53: ...mezzanine cards on Mezzanine 1 connector or Mezzanine 2 connector Install Type B mezzanine cards on Mezzanine 2 connector Before installing the mezzanine card be sure to review the following System b...

Страница 54: ...y on page 32 6 Align the mezzanine card using the appropriate guide pins on the mezzanine assembly 7 Install the mezzanine card in the mezzanine assembly 8 Align the mezzanine assembly with the guide...

Страница 55: ...bleLOM option Installing the FlexibleLOM Procedure 1 Power down the server blade on page 21 2 Remove the server blade on page 22 3 Place the server blade on a flat level work surface 4 Remove the acce...

Страница 56: ...on the left DIMM baffle When the option is installed the server blade supports up to two M 2 SSDs The M 2 riser board can support both 2280 and 22110 M 2 SSD options If the M 2 riser is not configured...

Страница 57: ...erver blade on a flat level work surface 4 Remove the access panel on page 22 5 Remove the left DIMM baffle 6 Verify that the PEM nuts and rubber stoppers are in the correct location to support the le...

Страница 58: ...t connects to the system board When the M 2 interposer board is installed MLB must face out towards the edge of the server blade 1 2 3 10 Align and install the left DIMM baffle in the server blade IMP...

Страница 59: ...e server blade on a flat level work surface 4 Remove the access panel on page 22 5 Remove the left DIMM baffle Remove the DIMM baffles on page 23 6 Verify that the PEM nuts and rubber stoppers are in...

Страница 60: ...NVDIMM population information see the DIMM population guidelines on the Hewlett Packard Enterprise website http www hpe com docs memory population rules DIMM processor compatibility The installed proc...

Страница 61: ...e 4 Remove the access panel on page 22 IMPORTANT When removing a DIMM baffle do not remove the following options when installed on the DIMM baffle M 2 enablement option left DIMM baffle HPE Smart Stor...

Страница 62: ...rs For more information see the NVDIMM QuickSpecs on the Hewlett Packard Enterprise website http www hpe com info qs An HPE Smart Storage Battery A minimum of one regular DIMM The system cannot have o...

Страница 63: ...NVDIMM be sure the server blade meets the Server requirements for NVDIMM support on page 62 Procedure 1 Power down the server blade on page 21 2 Remove the server blade on page 22 3 Place the server b...

Страница 64: ...system for NVDIMMs see https hewlettpackard github io ilo rest api docs ilo5 Saving system default settings as user default settings After configuring the NVDIMM settings for the server blade Hewlett...

Страница 65: ...of NVDIMMs when the data must be preserved The destination server blade hardware must match the original server blade hardware configuration All System Utilities settings in the destination server bl...

Страница 66: ...s WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION When handling the heatsink always hold it alo...

Страница 67: ...re use 8 Install the processor heatsink assembly a Locate the Pin 1 indicator on the processor frame and the socket b Align the processor heatsink assembly with the alignment pins and gently lower it...

Страница 68: ...is not supported on Gen9 and earlier server blades This procedure includes three sections 1 Installing the Trusted Platform Module board 2 Enabling the Trusted Platform Module 3 Retaining the recovery...

Страница 69: ...lations and policies and approvals or licenses must be obtained if applicable For any compliance issues arising from your operation usage of TPM which violates the above mentioned requirement you shal...

Страница 70: ...andby button does not shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed To reduce the risk of personal injury electric shock or dam...

Страница 71: ...rent orientation might result in damage to the TPM or system board 2 Align the TPM board with the key on the connector and then install the TPM board To seat the board press the TPM board firmly into...

Страница 72: ...enabled as TPM 2 0 when the server blade is powered on after installing it In UEFI Boot Mode the Trusted Platform Module can be configured to operate as TPM 2 0 or TPM 1 2 In Legacy Boot Mode the Tru...

Страница 73: ...M functionality in the OS such as Microsoft Windows BitLocker or measured boot For more information see the Microsoft website Enabling the Trusted Platform Module as TPM 1 2 Procedure 1 During the ser...

Страница 74: ...recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retain...

Страница 75: ...uct and installed options For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the Hewlett Packard Enterprise website http...

Страница 76: ...ttons on the sides of the connector Failure to do so can result in damage to the equipment Procedure 1 Disconnect the SUV cable from the server blade a Press and hold both sides of the connector b Dis...

Страница 77: ...pen the serial label pull tab and connect the c Class Blade SUV Cable to the server blade 2 Connect the video connector to a monitor 3 Connect a USB mouse to one USB connector 4 Connect a USB keyboard...

Страница 78: ...l pull tab and connect the c Class Blade SUV cable to the server blade 2 Connect the video connector to a monitor 3 Connect a USB hub to one USB connector 4 Connect the following to the USB hub USB CD...

Страница 79: ...tenance Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages Integrated Managem...

Страница 80: ...nager on page 90 Online and Offline UEFI System Utilities on page 86 Offline Product QuickSpecs For more information about product features specifications options configurations and compatibility see...

Страница 81: ...securely isolated from the operating system and separate from customer data Host resources are not consumed in the collection and logging of Active Health System data When the Active Health System Lo...

Страница 82: ...Enter a license key to activate iLO licensed features on a group of servers Group configuration Add iLO Federation group memberships for multiple iLO systems Any user can view information on iLO Feder...

Страница 83: ...the Redfish How it works with HPE Server Management video RESTful Interface Tool The RESTful Interface Tool iLOREST is a scripting tool that allows you to automate HPE server management tasks It prov...

Страница 84: ...ant SPP SPP is a comprehensive systems software and firmware solution for ProLiant servers server blades their enclosures and HPE Synergy compute modules These components are preloaded with a basic se...

Страница 85: ...edded management products enables secure support of modern workloads protecting your components from unauthorized access and unapproved use The range of embedded management and optional software and f...

Страница 86: ...ovides a preboot environment for running scripts and tools Boot support for option cards that only support a UEFI option ROM Selecting the boot mode This server provides two Boot Mode configurations U...

Страница 87: ...e Boot and have an EFI boot loader signed with one of the authorized keys to boot For more information about supported operating systems see http www hpe com servers ossupport You can customize the ce...

Страница 88: ...figured before the operating system can be installed You can configure the array using SSA HPE SSA is accessible both offline either through HPE Intelligent Provisioning or as a standalone bootable IS...

Страница 89: ...e disabled through USB options in UEFI System Utilities Redundant ROM support The server blade enables you to upgrade or configure the ROM safely with redundant ROM support The server blade has a sing...

Страница 90: ...pollo servers infrastructure and associated options SUM identifies associated nodes you can update at the same time to avoid interdependency issues Key features of SUM include Discovery engine that fi...

Страница 91: ...ate firmware components in the system including the system BIOS NICs and storage cards Procedure 1 Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Supp...

Страница 92: ...ware update Drivers IMPORTANT Always perform a backup before installing or updating device drivers Update drivers using any of the following Smart Update Solutions Download the latest Service Pack for...

Страница 93: ...hpe com us en services operational html Utilize the Advisory and Transformation Services in the following areas Private or hybrid cloud computing Big data and mobility requirements Improving data cen...

Страница 94: ...her than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product Procedure 1 Power down the server b...

Страница 95: ...component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Removing and replacing the sy...

Страница 96: ...s to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connect...

Страница 97: ...1 8 F per 1 000 ft up to 3 048 m 10 000 ft applies No direct sunlight is allowed The maximum permissible rate of change is 10 C hr 18 F hr The type and number of options installed might reduce the up...

Страница 98: ...brary www hpe com info EIL Single Point of Connectivity Knowledge SPOCK Storage compatibility matrix www hpe com storage spock Storage white papers and analyst reports www hpe com storage whitepapers...

Страница 99: ...components Accessing updates Some software products provide a mechanism for accessing software updates through the product interface Review your product documentation to identify the recommended softw...

Страница 100: ...n your product s service level Hewlett Packard Enterprise strongly recommends that you register your device for remote support If your product includes additional remote support details use search to...

Страница 101: ...fo reach For Hewlett Packard Enterprise product environmental and safety information and compliance data including RoHS and REACH see www hpe com info ecodata For Hewlett Packard Enterprise environmen...

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