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Documentation and troubleshooting resources  32 

Best Practices for HPE Synergy Firmware and Driver Updates 

The 

Best Practices for HPE Synergy Firmware and Driver Updates

, in the Hewlett Packard Enterprise 

Information Library (

http://www.hpe.com/info/synergy-docs

), provides information on recommended 

best practices to update firmware and drivers through HPE Synergy Composer, which is powered by HPE 

OneView. 

 

HPE OneView Support Matrix for HPE Synergy 

The 

HPE OneView Support Matrix for HPE Synergy, 

in the Hewlett Packard Enterprise Information 

Library (

http://www.hpe.com/info/synergy-docs

), maintains the latest software and firmware 

requirements, supported hardware, and configuration maximums for HPE OneView. 

 

HPE Synergy Glossary 

The 

HPE Synergy Glossary, 

in the Hewlett Packard Enterprise Information Library 

(

http://www.hpe.com/info/synergy-docs

), defines common terminology associated with HPE Synergy. 

 

HPE Synergy troubleshooting resources 

HPE Synergy troubleshooting resources are available within HPE OneView and in the Hewlett Packard 

Enterprise Information Library (

http://www.hpe.com/info/synergy-docs

). 

 

Troubleshooting within HPE OneView 

HPE OneView graphical user interface includes alert notifications and options for troubleshooting within 

HPE OneView. The UI provides multiple views of HPE Synergy components, including colored icons to 

indicate resource status and potential problem resolution in messages. 
You can also use the Enclosure view and Map view to quickly see the status of all discovered HPE 

Synergy hardware. 

 

HPE Synergy Troubleshooting Guide 

The 

HPE Synergy Troubleshooting Guide,

 in the Hewlett Packard Enterprise Information Library 

(

http://www.hpe.com/info/synergy-docs

), provides information for resolving common problems and 

courses of action for fault isolation and identification, issue resolution, and maintenance for both HPE 

Synergy hardware and software components. 

 

HPE Error Message Guide 

The 

HPE Error Message Guide,

 in the Hewlett Packard Enterprise Information Library 

(

http://www.hpe.com/info/synergy-docs

), provides information for resolving common problems 

associated with specific error messages received for both HPE Synergy hardware and software 

components. 

 

HPE OneView Help 

The 

HPE OneView Help, 

the 

HPE OneView REST API Scripting Help

, and the

 HPE OneView API 

Reference

 are readily accessible, embedded online help available within the HPE OneView user 

interface. These help files include learn more links to common issues, as well as procedures and 

examples to troubleshoot issues within HPE Synergy. 
The help files are also available in the Hewlett Packard Enterprise Information Library 

(

http://www.hpe.com/info/synergy-docs

). 

 

Содержание H240nr Smart HBA

Страница 1: ...formation about HPE Smart Array Controllers and Smart HBAs and is for the person who installs administers and troubleshoots compute modules and storage systems Hewlett Packard Enterprise assumes you a...

Страница 2: ...arranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituti...

Страница 3: ...12 Installing Smart Array P542D Controller 12 Installing Smart Array P542D with HPE Proliant servers 13 Smart Array P542D installation guidelines 13 Installing the HPE Smart Array P542D Controller mod...

Страница 4: ...ynergy 31 HPE OneView Global Dashboard 31 HPE Synergy Software Overview Guide 31 Best Practices for HPE Synergy Firmware and Driver Updates 32 HPE OneView Support Matrix for HPE Synergy 32 HPE Synergy...

Страница 5: ...AID mode only HPE Secure Encryption RAID mode only RAID mode only RAID mode only HPE SmartCache RAID mode only and optional with license key No RAID mode only and optional with license key 1 Supported...

Страница 6: ...r settings HPE Secure Encryption provides encryption for data at rest as an important component for complying with data privacy requirements found in government regulations like HIPAA and Sarbanes Oxl...

Страница 7: ...fication 7 Component identification Smart Array P240nr and H240nr Smart HBA connectors P542D controller components Item Description 1 SAS connector port 4i 2 SAS connector port 3i 3 Fabric connector 4...

Страница 8: ...orage 30 to 60 C 22 to 140 F Relative humidity noncondensing Operating 10 to 90 Storage 5 to 90 These dimensions exclude the board bracket Not all servers support all drive types For more information...

Страница 9: ...RAID levels RAID 0 1 10 5 50 6 60 1 ADM 10 ADM Environmental Temperature range Operating 10 to 55 C 50 to 131 F Storage 30 to 60 C 22 to 140 F Relative humidity noncondensing Operating 10 to 90 Storag...

Страница 10: ...nary values Actual available memory capacity and actual formatted storage capacity for devices are less than specified values Supported products For more information on the products that are compatibl...

Страница 11: ...wn and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up For compute module specific procedures...

Страница 12: ...r mezzanine slot 4 IMPORTANT For more information about the association between the mezzanine bay and the interconnect bays see the HPE Synergy 12000 Frame Setup and Installation Guide in the Hewlett...

Страница 13: ...ou must connect a SAS cable between the mezzanine card and the backplane 8 Install the access panel Installing Smart Array P542D with HPE Proliant servers Smart Array P542D installation guidelines To...

Страница 14: ...orming a complete backup of all server data before performing a controller or adapter installation or removal To install the component 1 Back up all server data 2 Power down the server 3 Disconnect al...

Страница 15: ...Installation 15 b Pull up the pin c Rotate the handle clockwise d Push down the pin 12 Install the drive cage assembly 13 Connect the cables to the drive backplane a Connect the power cable...

Страница 16: ...rver documentation 2 Power up the compute module or server if necessary 3 Update the firmware and drivers for the controller or adapter and the server or appliance Updating firmware Compute module or...

Страница 17: ...Smart Array controllers and integrated Smart Array controllers Some HPE SSA features are only available in the offline environment such as setting the boot controller and boot volume For more informat...

Страница 18: ...r are set automatically 1 Press the Power On Standby button 2 During the initial boot o To modify the server configuration ROM default settings press the F9 key in the ProLiant POST screen to enter th...

Страница 19: ...com support hpesc When prompted for product information enter the server model name Insight Diagnostics Insight Diagnostics is a tool that displays information about the system hardware configuration...

Страница 20: ...ating green Drive activity Off No drive activity 3 Do not remove Solid white Do not remove the drive Removing the drive causes one or more of the logical drives to fail Off Removing the drive does not...

Страница 21: ...ional after the system is power cycled or for a hot pluggable drive after the drive has been removed and reinserted However continued use of such marginal drives may eventually result in data loss Rep...

Страница 22: ...to re enable the logical drives b Recreate the partitions c Restore all data from backup To minimize the risk of data loss that is caused by compromised fault tolerance make frequent backups of all lo...

Страница 23: ...nd RAID 10 ADM configurations drives are mirrored in sets of three You can replace up to two drives per set simultaneously To remove more drives from an array than the fault tolerance method can suppo...

Страница 24: ...entify the cause and appropriate corrective steps in Abnormal termination of a rebuild Abnormal termination of a rebuild If the activity LED on the replacement drive permanently ceases to be illuminat...

Страница 25: ...3 Restore data from backup Upgrading drive capacity To upgrade drive capacity 1 Back up all user data 2 Delete the existing drive configuration 3 Remove the existing unconfigured drives and then inst...

Страница 26: ...serve the POST messages o If a 1785 POST message appears the drive array did not configure properly Continue with step 6 o If a 1724 or 1727 POST message appears drive positions were changed successfu...

Страница 27: ...he original logical drives over the enlarged array one logical drive at a time This process liberates some storage capacity on each physical drive in the array Each logical drive keeps the same fault...

Страница 28: ...c sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing elect...

Страница 29: ...Warranties Regulatory information Safety and regulatory compliance For important safety environmental and regulatory information see Safety and Compliance Information for Server Storage Power Network...

Страница 30: ...lude YWW where Y indicates the year counting from within each new decade with 2000 as the starting point for example 238 2 for 2002 and 38 for the week of September 9 In addition 2010 is indicated by...

Страница 31: ...ewlett Packard Enterprise Information Library http www hpe com info synergy docs describes resource features planning tasks configuration quick start tasks navigational tools for the graphical user in...

Страница 32: ...shooting within HPE OneView The UI provides multiple views of HPE Synergy components including colored icons to indicate resource status and potential problem resolution in messages You can also use t...

Страница 33: ...pecs HPE Synergy has system specifications as well as individual product and component specifications For complete specification information see the Synergy and individual Synergy product Quick Specs...

Страница 34: ...umentation to identify the recommended software update method To download product updates go to either of the following o Hewlett Packard Enterprise Support Center Get connected with updates page http...

Страница 35: ...pock Storage white papers and analyst reports http www hpe com storage whitepapers Remote support Remote support is available with supported devices as part of your warranty or contractual support agr...

Страница 36: ...cache FCC Federal Communications Commission FIPS Federal Information Processing Standard HBA host bus adapter HPE SSA HPE Smart Storage Administrator IML Integrated Management Log LFF large form fact...

Страница 37: ...Acronyms and abbreviations 37 SATA serial ATA SFF small form factor SMH System Management Homepage SPP Service Pack for ProLiant UEFI Unified Extensible Firmware Interface...

Страница 38: ...ion send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hpe com When submitting your feedback include the document title part number edition and publication date loca...

Страница 39: ...ining status of 20 drives moving 25 E electrostatic discharge 28 error messages 32 European Union notice 29 F fault tolerance compromised 21 22 features 5 7 Federal Communications Commission FCC notic...

Страница 40: ...ge capacity convention 9 support 34 T Taiwan battery recycling notice 29 technical support 34 telephone numbers 34 troubleshooting 31 32 U UEFI System Utilities 17 18 upgrading drive capacity 25 W war...

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