HPE Cloudline CL2600 Gen10, Руководство пользователя и по обслуживанию

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Action
Be sure magnetic field interference is not occurring. Move the monitor away from other monitors or power
transformers.
Mouse and keyboard issues
Action
1. Be sure no loose connections exist by verifying the following:
a. If a KVM switching device is in use, be sure the server is properly connected to the switch.
b. Check the cables to the switch box and be sure the switch is correctly set for the server.
2. If a KVM switching device is in use, be sure all cables and connectors are of proper length and are
supported by the switch. See the switch documentation.
3. Be sure the current drivers for the operating system are installed.
4. Be sure the device driver is not corrupted by replacing the driver.
5. Restart the system and check whether the input device functions correctly after the server restarts.
6. Replace the device with a known working equivalent device (another similar mouse or keyboard):
a. If the issue still occurs with the new mouse or keyboard, the connector port on the system I/O
board is defective. Replace the board.
b. If the issue no longer occurs, the original input device is defective. Replace the device.
7. Be sure the keyboard or mouse is connected to the correct port. Determine whether the keyboard
lights flash at POST or the NumLock LED illuminates. If not, change port connections.
8. Be sure the keyboard or mouse is clean.
Network controller issue
Network controller has stopped working
Symptom
The network controller stopped working.
Action
1. Check the network controller LEDs to see if any statuses indicate the source of the issue.
2. Be sure the correct network driver is installed for the controller and that the driver file is not corrupted.
Reinstall the driver.
3. Be sure no loose connections exist.
4. Be sure the network cable is working by replacing it with a known functional cable.
5. Be sure the network controller is not damaged.
48 Troubleshooting