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Websites

General websites
Hewlett Packard Enterprise Information Library

https://www.hpe.com/info/EIL

Subscription Service/Support Alerts

https://www.hpe.com/support/e-updates

Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix

https://www.hpe.com/storage/spock

Storage white papers and analyst reports

https://www.hpe.com/storage/whitepapers

For additional general support websites, see

Support and other resources.

Product websites
HPE Apollo DX2000 Gen10 Chassis support page

https://www.hpe.com/support/DX2000Gen10

HPE Apollo DX2000 Gen10 Chassis user documents

https://www.hpe.com/info/DX2000Gen10-docs

Nutanix support portal

https://www.nutanix.com/docs/dx

Websites

118

Содержание Apollo DX2000

Страница 1: ...20 Edition 2 Abstract This document is for the person who installs administers and troubleshoots the system Hewlett Packard Enterprise assumes that you are qualified in the servicing of computer equip...

Страница 2: ...ation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links to third party websites take you outside the Hewlett Packard Enterpris...

Страница 3: ...y type p connection or onboard SATA port connection in Smart Array SW RAID mode 17 Apollo DX2800 Gen10 Chassis bay numbering 18 Drive LEDs and buttons 19 Low profile LFF drive LED definitions 19 Hot p...

Страница 4: ...ns installation 52 Introduction 52 Rack rail option 52 Installing the rack rails 52 Installing the front bezel and bezel lock options 55 Drive options 55 Drive support information 55 Drive guidelines...

Страница 5: ...nsight Cluster Management Utility 96 Integrated Management Log 97 Intelligent Provisioning 97 Intelligent Provisioning operation 97 Management security 98 Scripting Toolkit for Windows and Linux 98 UE...

Страница 6: ...tions 111 Power supply specifications 112 HPE 800W Flex Slot Platinum Hot plug Low Halogen Power Supply 113 HPE 800W Flex Slot Universal Hot plug Low Halogen Power Supply 114 HPE 800W Flex Slot 48VDC...

Страница 7: ...h 24 SFF drives HPE Apollo DX2600 Gen10 Chassis with 16 SFF 8 NVMe drives HPE Apollo DX2800 Gen10 Chassis with 16 NVMe drives HPE Apollo DX2800 Gen10 Chassis with 24 SFF drives Server nodes HPE ProLia...

Страница 8: ...on System components Item Description 1 RCM module optional 2 Power supply 3 Chassis 4 Fan 5 2U server node 6 1U server node 7 Server blank Front panel components HPE Apollo DX2200 Gen10 Chassis Compo...

Страница 9: ...tion 1 SFF hot plug drives 2 Serial number iLO information pull tab 3 Nonremovable bezel blank HPE Apollo DX2800 Gen10 Chassis with 16 NVMe drives Item Description 1 NVMe drives 2 Serial number iLO in...

Страница 10: ...server mobile product page https www hpe com qref dx2000gen10 This page contains links to server setup information spare part numbers QuickSpecs troubleshooting resources and other useful product lin...

Страница 11: ...hing red System critical3 5 Health LED Server 3 1 Solid green Normal Flashing green iLO is rebooting Flashing amber System degraded3 Flashing red System critical3 6 Health LED Server 4 1 Solid green N...

Страница 12: ...sconnected 3 If the health LED indicates a degraded or critical state review the system IML or use iLO to review the system health status Front panel LED power fault codes The following table provides...

Страница 13: ...rd is operating normally Off No expander daughter card activity 2 Power fault LED1 Amber Expander daughter card failure Off No expander daughter card activity 1 When the SAS expander module LEDs are b...

Страница 14: ...er supply 2 4 RCM module optional 5 Power supply 1 6 Server 2 7 Server 1 2U system Item Description 1 Server 3 2 Power supply 2 3 RCM module optional 4 Power supply 1 5 Server 1 Power supply LED Compo...

Страница 15: ...W 2200W Flex Slot Platinum Hot plug Power Supply Drive bay numbering Drive bay numbering depends on how the drive backplane is connected The backplane can be connected to one of the following Embedded...

Страница 16: ...nnection in AHCI mode The numbered callouts outside the front panel image refer to the server numbering The numbered callouts on the drive bays refer to the drive numbering Apollo DX2200 Gen10 Chassis...

Страница 17: ...ng a Smart Array type p connection or onboard SATA port connection in Smart Array SW RAID mode The first digit refers to the server numbering The second digit refers to the drive numbering Each 1U ser...

Страница 18: ...onfiguration does not support connection to the embedded Smart Array S100i SR Gen10 Software RAID nor to a Smart Array type p controller Each 1U server supports four NVMe drives while each 2U server s...

Страница 19: ...Drive LEDs and buttons Low profile LFF drive LED definitions Item LED Status Definition 1 Fault Locate Solid amber The drive has failed Solid blue The drive is operating normally and being identified...

Страница 20: ...efinitions Item LED Status Definition 1 Locate Solid blue The drive is being identified by a host application Flashing blue The drive carrier firmware is being updated or requires an update 2 Activity...

Страница 21: ...bus device A device attached to a PCIe bus cannot be removed without allowing the device and bus to complete and cease the signal traffic flow CAUTION Do not remove an NVMe SSD from the drive bay whil...

Страница 22: ...t configured and predicts the drive will fail Solid amber The drive has failed Off The drive is not configured by a RAID controller 4 Do not remove Solid white Do not remove the drive The drive must b...

Страница 23: ...ess to request PCIe ejection Removal request can be denied by the RAID controller one or more of the logical drives could fail Operating system RCM module RCM module components Item Description 1 iLO...

Страница 24: ...on Status Definition 1 and 4 iLO activity LED Green or flashing green Network activity Off No network activity 2 and 3 iLO link LED Green Linked to network Off No network connection PDB assembly board...

Страница 25: ...Item Description 1 RPS link board 2 PDB power distribution board 3 PDB pass through board Component identification 25...

Страница 26: ...an application stops responding you can use this method to force a shutdown Use a virtual power button selection through iLO 5 This method initiates a controlled remote shutdown of applications and th...

Страница 27: ...eed configuration Power Feed Redundancy Mode throttles the system 100 bringing the nodes to a complete stop if a power feed loss is deduced Full throttling continues until the power feed is brought ba...

Страница 28: ...talled unlock and remove the bezel lock or Kensington security lock For more information see the lock documentation 2 Remove the front bezel Remove the hot plug drives CAUTION To prevent improper cool...

Страница 29: ...ton is no longer illuminated 5 Slide the drive out of the bay Remove the NVMe hot plug drive Procedure 1 Back up all server data on the drive 2 If installed remove the front bezel 3 Determine the stat...

Страница 30: ...d from the power source b Disconnect each power cord from the chassis 3 Disconnect all cables from the RCM module 4 Remove the RCM module a Press the RCM module release tab b Release the strain relief...

Страница 31: ...ng a single power supply power down the servers 2 Release the power cords wires and cables from the strain relief strap AC power supply DC power supply 3 For an AC power supply do the following a Disc...

Страница 32: ...e power supply 4 For a DC power supply do the following a Slide the power supply out of the bay just enough to access the ground cable screw b Detach the ground earthed cable from the power supply Ope...

Страница 33: ...c Remove the terminal block connector from the power supply d Remove the power supply Operations 33...

Страница 34: ...CAUTION To avoid damage to the server or server blank Always support the bottom of the server or server blank when removing it from the chassis Do not use the release lever to carry the server or serv...

Страница 35: ...erver blank Always support the bottom of the server or server blank when removing it from the chassis Do not use the release lever to carry the server or server blank Procedure 1 Power down the server...

Страница 36: ...moving the external chassis components before removing the chassis from the rack as a fully populated chassis is heavy Procedure 1 Power down the servers 2 Remove all power a Disconnect each power cor...

Страница 37: ...e hot plug drives 7 If installed remove the RCM module 8 Remove the power supplies 9 If installed remove the server blanks 10 Remove the servers 11 Remove the chassis from the rack a Loosen the chassi...

Страница 38: ...ure Improper grounding can cause electrostatic discharge Procedure 1 Power down the servers 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the...

Страница 39: ...s the release button and pull up the latch to disengage the access panel from the chassis c Lift up the rear side of the access panel to remove the panel from the chassis Install the access panel Proc...

Страница 40: ...s 8 If removed install the front bezel 9 Connect all peripheral cables to the servers and chassis 10 Connect each power cord to the chassis 11 Connect each power cord to the power source 12 Power up t...

Страница 41: ...the power supplies 6 If removed install the RCM module 7 Install the hot plug drives 8 If removed install the front bezel 9 Connect all peripheral cables to the servers and chassis 10 Connect each po...

Страница 42: ...erver blank into the chassis 2 Close the release lever 3 Tighten the release lever thumbscrew Install the server CAUTION To avoid damage to the server or server blank Always support the bottom of the...

Страница 43: ...2U server Operations 43...

Страница 44: ...ackard Enterprise support services for hardware software or both are Foundation Care Keep systems running 6 Hour Call to Repair1 4 Hour 24x7 Next Business Day Proactive Care Help prevent service incid...

Страница 45: ...cialist The HPE Installation Service provides the following benefits Installation by an HPE authorized technical specialist Verification prior to installation that all service prerequisites are met De...

Страница 46: ...r user guide on the Hewlett Packard Enterprise website https www hpe com info ApolloDX2000Gen10 docs 5 Install the chassis into the rack 6 Install all the external chassis components a Install the ser...

Страница 47: ...filled by a chassis or rack component the gaps between the components cause changes in airflow through the rack and across the components Cover all gaps with blanking panels to maintain proper airflow...

Страница 48: ...damage caused by power surges and voltage spikes and keeps the server in operation during a power failure Grounding requirements The building installation must provide a means of connection to protect...

Страница 49: ...if more than one component is extended Do not stack anything on top of rail mounted component or use it as a work surface when extended from the rack WARNING The rack rails form only a shelf for the...

Страница 50: ...tic discharge CAUTION To avoid data loss Hewlett Packard Enterprise recommends that you back up all server data before installing or removing a hardware option or performing a server maintenance or tr...

Страница 51: ...cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug ag...

Страница 52: ...arge Rack rail option Installing the rack rails The rack rails can be installed in both round hole or square hole racks In this procedure left and right terminology is from the perspective of a user f...

Страница 53: ...and then release the front retention bracket c Extend the inner rail from the outer rail to secure the rear retention bracket d Retract and hold the rear retention bracket e Insert the pegs on the mo...

Страница 54: ...s 5 Install the servers 6 Install the power supplies 7 If removed install the RCM module 8 Install the hot plug drives 9 If removed install the front bezel 10 Connect all peripheral cables to the serv...

Страница 55: ...lation is complete Drive options Drive support information The different chassis models support the following hot plug drive types Low profile LFF SATA or SAS drives SFF SATA or SAS drives using the S...

Страница 56: ...ce efficiency when grouped into the same drive array Installing an LFF or SFF hot plug drive CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are popula...

Страница 57: ...3 Prepare the drive SFF hot plug drive LFF hot plug drive 4 Install the drive SFF hot plug drive Hardware options installation 57...

Страница 58: ...ering CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank CAUTION The maximum inlet ambient temperature fo...

Страница 59: ...Guide at the Hewlett Packard Enterprise website For more information on drive bay configuration see Drive bay mapping Drive bay mapping The drive bays in the Apollo DX2800 Gen10 Chassis with SFF drive...

Страница 60: ...rver WARNING To reduce the risk of injury from electric shock hazards do not open power supplies Refer all maintenance upgrades and servicing to qualified personnel CAUTION Mixing different types of p...

Страница 61: ...strap attached to the power supply handle a Unwrap the strain relief strap from the power supply handle CAUTION Avoid tight bend radii to prevent damaging the internal wires of a power cord or a serve...

Страница 62: ...zed reseller J6X43A HPE 12 AWG 48 V DC 3 0 m Power Cord If you are not using an input power cord option the power supply cabling should be made in consultation with a licensed electrician and be compl...

Страница 63: ...wer for each power supply In accordance with applicable national requirements for Information Technology Equipment and Telecommunications Equipment this power supply only connects to DC power sources...

Страница 64: ...3 Crimp the ring tongue to the ground cable from the 48 V DC power source 4 Remove the terminal block connector Hardware options installation 64...

Страница 65: ...earthed wire to the ground screw and washer and tighten to 1 47 N m 13 lb in of torque The ground wire must be connected before the 48 V wire and the return wire The ground wire must be connected bef...

Страница 66: ...of the terminal block connector and then tighten the screw to 1 3 N m 10 lb in of torque 8 Insert the return wire into the right side of the connector and then tighten the screw to 1 3 N m 10 lb in o...

Страница 67: ...o the power supply handle a Unwrap the strain relief strap from the power supply handle CAUTION Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable Never be...

Страница 68: ...Connecting a DC power cable to a DC power source WARNING To reduce the risk of electric shock or energy hazards This equipment must be installed by trained service personnel as defined by the NEC and...

Страница 69: ...of the DC system The DC system should be earthed elsewhere The DC supply source is to be located within the same premises as the equipment Switching or disconnecting devices should not be in the eart...

Страница 70: ...d to a network the network must operate at a speed of 1Gb s If the network operating speed is less than 1Gb s the system will not be able to connect to the network Installing the RCM module This kit i...

Страница 71: ...ect each power cord to the power source 8 Power up the servers The installation is complete RCM module network cabling Connecting the RCM module to a network or a ToR switch The arrow indicates the co...

Страница 72: ...Connecting the RCM module the APM For more information on using the APM see the HPE Apollo Platform Manager User Guide https www hpe com support APM_UG_en Hardware options installation 72...

Страница 73: ...bsite https www hpe com support ilo docs HPE Smart Storage Battery The HPE Smart Storage Battery supports the following devices HPE Smart Array SR controllers HPE Smart Array MR controllers A single 9...

Страница 74: ...formation see the server user guide on the Hewlett Packard Enterprise website https www hpe com info ApolloDX2000Gen10 docs Make sure that you have the following items available Controller backup powe...

Страница 75: ...sure on these latches when installing or removing the energy pack from the chassis 7 While carefully pressing the latches pull the energy pack holder up to disengage it from the chassis 8 Insert the e...

Страница 76: ...9 Connect the energy pack cable to the PDB and then install the energy pack in the chassis 10 Install the PDB cover Hardware options installation 76...

Страница 77: ...e sure that a Smart Array P class Gen10 controller is installed in the server For more information see the server user guide on the Hewlett Packard Enterprise website https www hpe com info ApolloDX20...

Страница 78: ...emove the chassis from the rack 5 Remove the access panel 6 Remove the PDB cover CAUTION The latches on the energy pack holder are flexible However to avoid damaging the holder do not apply too much p...

Страница 79: ...he energy pack cable to the PDB and then install the energy pack in the chassis 11 Install the access panel 12 Install the chassis into the rack 13 Connect all peripheral cables to the servers and cha...

Страница 80: ...ngle fan fails or is missing the system continues to operate If a second fan in a different fan cage fails or is removed the system continues to operate If a second fan in the same fan cage fails or i...

Страница 81: ...cables from the servers and chassis 4 Remove the chassis from the rack 5 Remove the access panel 6 Disconnect the fan 1 4 signal cables from the fan cage 7 Install the redundant fans a Install the fa...

Страница 82: ...al cooling to maintain proper thermal condition in the system To meet this requirement install the dual rotor fan 9 10 assembly included in the HPE r2x00 Gen10 1800 W 2200 W Redundant Power Supply Uni...

Страница 83: ...ergy pack holder screw b Slide the energy pack holder up to disengage it from the chassis c Disconnect the energy pack cable from the PDB 8 Install the dual rotor fan in the holder a Place the dual ro...

Страница 84: ...stall the access panel 11 Install the chassis into the rack 12 Connect all peripheral cables to the servers and chassis 13 Connect each power cord to the chassis 14 Connect each power cord to the powe...

Страница 85: ...gth of the cable Use the internal cable management features to properly route and secure the cables When routing cables be sure that the cables are not in a position where they can be pinched or crimp...

Страница 86: ...ct airflow If you intend to use the removed cables later label and store them for future use Front I O cabling Apollo DX2200 Gen10 Chassis Cable color Description Orange Left front I O cable Blue Righ...

Страница 87: ...ont I O cable Blue Right front I O cable System power cabling Apollo DX2200 Gen10 Chassis Cable color Description Orange Power cable for servers 1 and 2 Blue Power cable for hot plug drives Gold Power...

Страница 88: ...for servers 1 and 2 Blue Power cable for hot plug drives Gold Power cable for servers 3 and 4 Apollo DX2800 Gen10 Chassis Cable color Description Orange Power cable for servers 1 and 2 Blue Power cab...

Страница 89: ...PDB pass through board cabling Fan cabling Fan power cabling Cable color Description Orange Fan power cable for fans 1 2 5 and 6 Blue Fan power cable for fans 3 4 7 and 8 Cabling 89...

Страница 90: ...Fan signal cabling Energy pack cabling Energy pack cabling in a chassis using an 800 W or 1600 W power supply Cabling 90...

Страница 91: ...Energy pack cabling in a chassis using the 1800 W 2200 W power supply RCM cabling Cabling 91...

Страница 92: ...inistrator Offline StorCLI Offline All Nutanix product documentation To get a DX appliance up and running follow the instructions in the Getting Started Guide from the Nutanix support portal at the fo...

Страница 93: ...r model and speed Storage capacity and speed Memory capacity and speed Firmware BIOS and driver versions and settings The Active Health System does not parse or change OS data from third party error e...

Страница 94: ...health status View server health and model information Group virtual media Connect URL based media for access by a group of servers Group power control Manage the power status of a group of servers G...

Страница 95: ...website https www hpe com support restfulinterface docs For specific information about automating tasks using the iLO RESTful API see libraries and sample code at https www hpe com info redfish RESTf...

Страница 96: ...pecs on the Hewlett Packard Enterprise website https www hpe com info qs HPE Insight Cluster Management Utility The Insight CMU is an efficient and robust hyperscale cluster lifecycle management frame...

Страница 97: ...o prepares the system to integrate optimized server support software from the Service Pack for ProLiant SPP SPP is a comprehensive systems software and firmware solution for ProLiant servers server bl...

Страница 98: ...foundation of secure embedded management applications and firmware The management security provided by HPE embedded management products enables secure support of modern workloads protecting your compo...

Страница 99: ...pport a UEFI option ROM Selecting the boot mode This server provides two Boot Mode configurations UEFI Mode and Legacy BIOS Mode Certain boot options require that you select a specific boot mode By de...

Страница 100: ...e UEFI BIOS by adding or removing your own certificates either from a management console directly attached to the server or by remotely connecting to the server using the iLO Remote Console You can co...

Страница 101: ...host operating system In offline mode users can configure or maintain detected and supported devices such as optional Smart Array controllers and integrated Smart Array controllers Some HPE SSA featur...

Страница 102: ...ortal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface HPE InfoSight for servers Combines the machine learning and predictive analytic...

Страница 103: ...ystem ROM use one of the following methods The Firmware Update option in the System Utilities The fwupdate command in the Embedded UEFI Shell Service Pack for ProLiant SPP HPE online flash components...

Страница 104: ...e both applications Create a process that notifies the administrators when updates are available Smart Update Tools Polls iLO to check for requests from HPE OneView or iLO Amplifier Pack for updates t...

Страница 105: ...upport hpesc 2 Copy the binary file to a USB media or iLO virtual media 3 Attach the media to the server 4 Boot to the UEFI Embedded Shell 5 To obtain the assigned file system volume for the USB key e...

Страница 106: ...ise Support Center website https www hpe com support hpesc Operating system version support For information about specific versions of a supported operating system refer to the operating system suppor...

Страница 107: ...nterprise sends notifications to subscribed customers on upcoming Hardware firmware and software changes Bulletins Patches Security alerts You can subscribe to proactive notifications on the Hewlett P...

Страница 108: ...eshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolut...

Страница 109: ...eport for this product can be found at https www hpe com info reach For Hewlett Packard Enterprise product environmental and safety information and compliance data including RoHS and REACH see https w...

Страница 110: ...tent declaration Warranty information To view the warranty information for your product see the links provided below HPE ProLiant and IA 32 Servers and Options https www hpe com support ProLiantServer...

Страница 111: ...imited by the type and number of options installed For certain approved hardware configurations the supported system inlet temperature range is extended 5 C to 10 C 41 F to 50 F and 35 C to 40 C 95 F...

Страница 112: ...llo DX2800 Gen10 Chassis with 24 SFF drives Specifications Value Dimensions Height 8 76 cm 3 45 in Depth 83 87 cm 33 02 in Width 44 80 cm 17 64 in Weight approximate values Weight maximum 36 20 kg 79...

Страница 113: ...the Hewlett Packard Enterprise website HPE 800W Flex Slot Platinum Hot plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage 100 VAC to 127 VAC 200 VAC to 240 VAC 2...

Страница 114: ...wer Supply Specification Value Input requirements Rated input voltage 200 VAC to 277 VAC 380 VDC Rated input frequency 50 Hz to 60 Hz Rated input current 4 4 A at 200 VAC 3 1 A at 277 VAC 2 3 A at 380...

Страница 115: ...t nominal input 2912 at 72 VDC input Power supply output Rated steady state power W 800 W at 40 VDC to 72 VDC Maximum peak power W 800 W at 40 VDC to 72 VDC Maximum peak power 800 W at 40 VDC to 72 VD...

Страница 116: ...of earthing of the DC system The DC system must be earthed elsewhere The DC supply source is to be located within the same premises as the equipment Switching or disconnecting devices must not be in t...

Страница 117: ...0 0 A at 240 VAC 8 2 A at 240 VDC for China Only Maximum rated input power 1800 W at 200 VAC 2200 W at 240 VAC 1800 W at 240 VDC for China Only BTUs per hour 6590 at 200 VAC 8096 at 240 VAC 6606 at 24...

Страница 118: ...trix https www hpe com storage spock Storage white papers and analyst reports https www hpe com storage whitepapers For additional general support websites see Support and other resources Product webs...

Страница 119: ...cts provide a mechanism for accessing software updates through the product interface Review your product documentation to identify the recommended software update method To download product updates He...

Страница 120: ...duct includes additional remote support details use search to locate that information Remote support and Proactive Care information HPE Get Connected https www hpe com services getconnected HPE Proact...

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