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HP Z440, Z640, and Z840 Workstation

Series

Maintenance and Service Guide

Содержание Z440

Страница 1: ...HP Z440 Z640 and Z840 Workstation Series Maintenance and Service Guide ...

Страница 2: ... hardware drivers and or software to take full advantage of Windows 8 functionality Go to http www microsoft com for details Windows 7 This workstation may require upgraded and or separately purchased hardware and or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality Go to http www microsoft com for details Trademark Credits Microsoft and Windows are U...

Страница 3: ...Media Library at http www hp com go sml Guide topics Hardware overview on page 1 System management on page 23 Component replacement information and guidelines on page 45 Diagnostics and troubleshooting on page 76 Configuring password security and resetting CMOS on page 98 Linux technical notes on page 102 Configuring RAID devices on page 105 System board designators on page 115 NOTE View the HP Z4...

Страница 4: ...iv About this guide ...

Страница 5: ...em board architecture 12 HP Z640 Workstation system board riser architecture 13 HP Z640 Workstation specifications 13 HP Z840 Workstation components 15 HP Z840 Workstation front panel components 15 HP Z840 Workstation rear panel components 16 HP Z840 Workstation chassis components 17 HP Z840 Workstation system board components 18 HP Z840 Workstation system board architecture 19 HP Z840 Workstation...

Страница 6: ...Lock applications 37 Using DriveLock 38 Password security 39 Establishing a setup password using Computer Setup F10 Utility 39 Establishing a power on password using computer setup 39 Entering a power on password 40 Entering a setup password 40 Changing a power on or setup password 40 Deleting a power on or setup password 41 National keyboard delimiter characters 42 Clearing passwords 42 Chassis s...

Страница 7: ...ling hard drives 59 Removal and replacement tips 59 Drive installation and cabling scenarios 59 HP Z440 Workstations Intel AHCI SATA controller guidelines 60 HP Z440 Workstations LSI 9217 4i4e RAID controller guidelines 61 HP Z640 Workstations Intel AHCI SATA controller guidelines 62 HP Z640 Workstations LSI 9217 4i4e RAID controller guidelines 63 HP Z840 Workstation cabling guidelines 64 Memory 6...

Страница 8: ...uct Change Notifications 80 Helpful hints 80 At startup 80 During operation 81 Customer Self Repair program 81 Troubleshooting scenarios and solutions 82 Solving minor problems 82 Solving hard drive problems 84 Solving display problems 85 Solving audio problems 87 Solving printer problems 88 Solving power supply problems 88 Testing power supply 88 Using HP PC Hardware Diagnostics UEFI 90 Downloadi...

Страница 9: ...Configuring system BIOS 107 Configuring RAID with the Intel utility 108 Configuring RAID on an LSI 2308 or LSI 9217 4i4e controller 109 RAID 0 configuration 109 RAID 1 configuration 110 RAID 1E 10 configuration 111 Configuring RAID on an LSI 9270 8i MegaRAID controller 112 RAID 0 112 Software RAID solution 113 Software RAID considerations 113 Performance considerations 113 Configuring software RAI...

Страница 10: ...x ...

Страница 11: ...ion HP Z440 Workstation components For complete and current information on supported accessories and components for the computer see http partsurfer hp com HP Z440 Workstation front panel components HP Z440 Workstation rear panel components HP Z440 Workstation chassis components HP Z440 Workstation system board components HP Z440 Workstation system board architecture HP Z440 Workstation specificat...

Страница 12: ...s 1 External drive bays 5 USB 3 0 charging port 2 Optical drive 6 USB 3 0 ports 3 3 Power button and LED 7 Audio out headphone Audio in microphone combo jack 4 Hard drive activity light 8 Audio in microphone jack 2 Chapter 1 Hardware overview ...

Страница 13: ...tton and LED 9 Audio line in jack blue 3 PS 2 keyboard connector purple 10 PCI PCIe card slots 4 PS 2 mouse connector green 11 Power cord connector 5 USB 2 0 ports 2 black 12 Universal chassis clamp opening 6 USB 3 0 ports 4 blue 13 Padlock loop 7 AMT enabled RJ 45 network jack orange 14 Security slot HP Z440 Workstation components 3 ...

Страница 14: ...ier 11 Rear system fan and holder 3 Hard drive 3 5 inch 12 Chassis 4 Side access panel 13 Speaker 5 Memory fans 14 PCIe card 6 Heat sink 15 Front bay filler optional 7 Processor 16 Optical drive slim 8 Memory module DIMM 17 Front bezel 9 Power supply 4 Chapter 1 Hardware overview ...

Страница 15: ... Main power 33 Boot Block Recovery BBR jumper 5 Keyboard mouse 17 PCIe3 x16 27 Rear power button LED 34 Clear CMOS button 6 Network 18 PCI 32 33 SATA SAS Optional 35 ME AMT flash override 7 Rear audio Cooling 28 Hard drive LED 36 Password jumper 8 Rear USB 2 0 19 CPU0 fan 29 SATA 6 Gb s 9 Rear USB 3 0 20 Front fan 30 sSATA 6 Gb s 10 Serial optional 21 Memory fans 11 Speaker 22 Rear fan 12 Thunderb...

Страница 16: ... Processor technology Intel Series C612 chipset Support for the Intel Xeon Processor E5 1600 Series and E5 2600 Series Integrated 4 channel memory controller Microarchitecture improvements Large L3 cache for superior performance Intel QuickPath Interconnect QPI connects processors and I O controller with speeds up to 9 6 GT s Power supply 700 W Gold 90 efficient wide ranging active Power Factor Co...

Страница 17: ...overall system power limitations and configuration restrictions 700 W PSU Combined power consumption of all cards not to exceed 140 W subject to overall system power limitations and configuration restrictions 525 W PSU I O technology SATA RAID 0 1 5 10 on sSATA Six SATA AHCI ports 2 SATA 6 Gb s 4 sSATA 6Gb s Two ports capable of optional eSATA eSATA capable with optional dual eSATA bulkhead kit Ei...

Страница 18: ...s components HP Z640 Workstation system board components HP Z640 Workstation system board architecture HP Z640 Workstation system board riser architecture HP Z640 Workstation specifications HP Z640 Workstation front panel components 1 External drive bays 5 USB 3 0 charging port 2 Optical drive 6 USB 3 0 ports 3 3 Power button and LED 7 Audio out headphone Audio in microphone combo jack 4 Hard driv...

Страница 19: ...k jack orange 2 Rear power button and LED 8 Audio line out jack green 3 PS 2 keyboard connector purple 9 Audio line in jack blue 4 PS 2 mouse connector light green 10 PCI PCIe card slots 5 USB 2 0 ports 2 black 11 Power cord connector 6 USB 3 0 ports 4 blue 12 Security slot HP Z640 Workstation components 9 ...

Страница 20: ...Card guide and front fan 3 Fan baffle 12 Power supply 4 Processor Heatsink 13 Chassis 5 Processor 14 PCI card 6 Second processor module optional 15 PCIe card 7 Second processor optional 16 Rear system fan 8 Memory module DIMM 17 Optical drive slim 9 System board 18 Front bezel 10 Chapter 1 Hardware overview ...

Страница 21: ...ton LED 6 Network 17 PCI 32 33 SATA SAS optional 7 Rear audio Cooling 30 Hard drive LED 8 Rear USB 2 0 18 CPU0 fan 31 SATA 6 Gb s 9 Rear USB 3 0 19 CPU0 memory fans 32 sSATA 6 Gb s 10 Serial option 20 CPU1 fan option Service 11 Thunderbolt GPIO 21 CPU1 memory fan option 33 Boot Block Recovery BBR jumper 22 Front fan 34 Clear CMOS button 23 HDSJ 35 ME AMT flash override 24 Rear fans 36 Password jum...

Страница 22: ...CH White slots are attached to CPU1 and available when CPU1 is installed NOTE The PCIe designators indicate the mechanical connector size and number of electrical PCIe lanes routed to an expansion slot For example x16 8 means that the expansion slot is mechanically an x16 length connector with 8 PCIe lanes supported 12 Chapter 1 Hardware overview ...

Страница 23: ...erior performance Intel QuickPath Interconnect QPI connects processors and I O controller with speeds up to 9 6 GT s Power supply 925 W Gold 90 efficient wide ranging active Power Factor Correction two auxiliary dongles on two separate 12V rails ERP 0 5W Built in Self Test BIST Memory technology Dual in line memory modules DIMMs based on DDR4 2133 MHz technology Error checking and correcting ECC p...

Страница 24: ...en3 PCIe3 bus speeds can support two PCIe Gen3 graphics cards in PCIe3 x16 slots Up to 225 W graphics or compute card in the primary graphics slot A second graphics card in the second PCIe3 x16 slot Third and fourth 2D graphics cards in additional PCIe2 slots Combined power consumption of all cards cannot exceed 375 W subject to overall system power limitations and configuration restrictions I O t...

Страница 25: ...on chassis components HP Z840 Workstation system board components HP Z840 Workstation system board architecture HP Z840 Workstation specifications HP Z840 Workstation front panel components 1 Optical drive 5 USB 3 0 charging port 2 External drive bays 6 USB 3 0 ports 3 3 Power button 7 Audio out headphone Audio in microphone combo jack 4 Hard drive activity light 8 Microphone jack HP Z840 Workstat...

Страница 26: ...ton 9 USB 3 0 ports 4 blue 3 Serial connector teal blue 10 Network jacks 2 orange Bottom connector is AMT enabled 4 PS 2 keyboard connector purple 11 PCIe card slots 5 PS 2 mouse connector light green 12 Power cord connector 6 Audio line out jack green 13 Security slot 7 Audio line in jack blue 16 Chapter 1 Hardware overview ...

Страница 27: ...rive 13 Chassis 4 Processor memory fans 14 Front system fans two fans with 1125 W power supply 5 Side access panel 15 PCI card guide 6 Processor 16 Optical drive slim 7 Second processor optional 17 Front bay filler 8 Memory module DIMM 18 Media card reader 9 PCI Retainer 19 Front bezel 10 System board 20 PCIe card HP Z840 Workstation components 17 ...

Страница 28: ...7 Rear audio 22 PCIe2 x1 PCH 37 Rear power button LED 8 Rear USB 2 0 Cooling Service 9 Rear USB 3 0 23 Auxiliary fan 38 Clear CMOS button 10 Serial 24 CPU memory fans 39 Boot Block Recovery BBR jumper 11 Thunderbolt GPIO 25 CPU0 auxiliary cooler 40 ME AMT Flash override SAS SATA 26 CPU1 auxiliary cooler 41 Password jumper 12 Hard drive LED 27 Front fan 1 top 42 Override Option for Slot 5 13 SAS SA...

Страница 29: ...vailable when CPU1 is installed Purple white slots connect to PCH in UP config and connect to CPU1 in DP config NOTE The PCIe designators indicate the mechanical connector size and number of electrical PCIe lanes routed to an expansion slot For example x16 8 means that the expansion slot is mechanically a x16 length connector with 8 PCIe lanes supported HP Z840 Workstation components 19 ...

Страница 30: ...sor up to 1 TB system memory 128 GB DIMMs With second processor up to 2 TB system memory 128 GB DIMMs 2133 MHz 4 8 16 GB ECC Registered DIMM 2133 MHz 32 64 128 GB ECC Load Reducing DIMM NOTE Do not install memory modules into memory slots if corresponding processor is not installed Only Registered and LR ECC DIMMs are supported Do not mix any of the different types RDIMM Registered and LR DIMM Loa...

Страница 31: ...erate by one degree C 1 8 degrees F for every 305 m 1 000 ft altitude over 1 524 m 5 000 ft Humidity Operating 8 to 85 Relative Humidity RH non condensing Non operating 8 to 90 Relative Humidity RH non condensing Altitude Operating 0 to 3 048 m 10 000 ft Non operating 0 to 9 144 m 30 000 ft Shock Operating sine 40g 2 3 ms 62 cm sec Non operating sine 160 cm s 2 3 ms 105 g square 422 cm s 20 g NOTE...

Страница 32: ...sted in this document NOTE The ambient upper limit of 35 C 95 F is only good up to 1524 m 5000 ft elevation There is a 1 C 33 8 F per 304 8 m 1000 ft derating above 1524 m 5000 ft So at 3 048 m 10 000 ft the upper ambient air temperature limit is 30 C 86 F For cabinet installation ensure adequate cabinet ventilation and ensure that the ambient temperature within the cabinet does not exceed specifi...

Страница 33: ...t Enable and then press Enter to accept the change 4 Select Main and then select Save Change and Exit Press Enter to accept the change 5 In Windows 8 search in the Start Menu for the setting Change what the power buttons do Clear the check box for Turn on fast startup recommended If the check box is not available click Change settings that are currently unavailable at the top of the window Disabli...

Страница 34: ...gement Intel Turbo Boost Technology The HP Z Workstation series supports Intel Turbo Boost Technology This feature enables the processor to run at frequencies above the normal frequency When all processor cores are not necessary for the workload inactive cores are turned off and power is diverted to the active cores to increase their performance Turbo Boost is enabled and disabled with the Compute...

Страница 35: ...ge energy saving time outs Set the workstation date and time and modify or restore factory default settings Set view change or verify the workstation configuration including settings for processor graphics memory audio storage communications and input devices Modify the boot order of installed mass storage devices such as SATA drives optical drives and network drives Enable or disable Network Serv...

Страница 36: ...e starting if you do not press F10 before the message disappears 3 Select a language from the list and press the Enter key In the Computer Setup F10 Utility menu the following headings are displayed Main Security Advanced and UEFI Drivers NOTE The option for selecting the language is available on first boot only To reset the selection press Esc during POST and from the Startup menu select Change L...

Страница 37: ...the workstation Enter Ownership Tag An 80 byte string identifying ownership of the workstation This tag appears on the screen during POST Enter UUID Universal Unique Identifier Can only be updated if the current chassis serial number is invalid These ID numbers are normally set in the factory and are used to uniquely identify the workstation Keyboard Layout Enables you to set the keyboard locale f...

Страница 38: ... password TPM Embedded Security Allows you to control TPM once a BIOS Administrator password is set TPM Device Makes the TPM device hidden or available TPM State Makes the TPM device disabled or enabled TPM Clear Lets you clear the TPM device Embedded Security Device This option becomes available if Embedded Device is set to Available under Device Security NOTE Embedded Security Device must be set...

Страница 39: ...Enabled Turns Intel TXT feature on or off OS Management of Embedded Security Device Enables or disables the ability of the operating system to control the TPM device including turning it on and off initializing it and resetting it Reset of Embedded Security Device through OS Enables or disables the ability of the operating system to reset the TPM Available only when OS Management of Embedded Secur...

Страница 40: ...rs on the screen After POST completes a list of bootable devices is displayed Use the arrow keys to select the preferred bootable device and then press Enter The workstation then starts from the selected non default device for this one time Device Configurations Lists installed storage devices and provides options for obtaining specific information about each device To see additional information a...

Страница 41: ...ss upon restart A Setup Password even if one is set does not need to be entered to complete the process NOTE Information about Intel AMT can be found at www intel com Hide Un Configure ME Confirmation Prompt Disabled Enabled WatchDog Timer Enabled Disabled OS and BIOS WatchDog Timers can be set independently in minutes OS WatchDog Timer Sets the OS WatchDog Timer BIOS WatchDog Timer Sets the BIOS ...

Страница 42: ... 33 Updating and managing software on page 34 LANDesk Software on page 34 HP Driver Pack on page 34 HP SoftPaq Download Manager on page 34 HP System Software Manager on page 35 ROM Flash on page 35 FailSafe Boot Block on page 35 Workstation security on page 36 Fault notification and recovery on page 43 Dual state power button on page 43 NOTE Support for specific features described in this guide ca...

Страница 43: ...ions Deploy a software image on new PCs Format a hard drive Install application software or drivers Update the operating system application software or drivers To initiate a remote system installation press F12 when F12 Network Service Boot appears in the lower right corner of the HP logo screen Follow the onscreen instructions to continue the installation process The default boot order can be cha...

Страница 44: ...nt and migration Remote assistance Mobile user and device management Energy conservation and power management HP hardware management Go to http www landesk com partners hp client management for more information about LANDesk Client Management Solutions for HP HP Driver Pack The HP Driver Pack contains the Microsoft Windows drivers in an INF based installation format This INF installation method ca...

Страница 45: ...P PC ROM images over the network To use Remote ROM Flash the computer must be turned on or turned on using Remote Wakeup For more information about Remote ROM Flash and HPQFlash see the HP Client Manager Software or System Software Manager sections at http www hp com go ssm HPQFlash The HPQFlash utility is used to locally update or restore the system ROM on PCs using a Windows operating system For...

Страница 46: ...Seamless automatic integration between asset tracking features and these products enables you to choose the management tool that is best suited to the environment and to leverage investments in existing tools HP also offers several solutions for controlling access to valuable components and information Security features such as the Smart Cover Sensor side access panel sensor help prevent unauthori...

Страница 47: ...s most safely used when the data contained on the hard drive is replicated on a corporate information system or is regularly backed up If both DriveLock passwords are lost the hard drive is inaccessible For users who do not fit the previously defined customer profile this outcome might not be acceptable For users who fit this profile the outcome might be a tolerable risk given the nature of the da...

Страница 48: ... succeeds POST continues but the drive remains inaccessible During a warm start or restart from Windows if neither attempt succeeds POST halts and the user is instructed to cycle power Enabling DriveLock To enable and set the DriveLock user password 1 Turn on or restart the computer 2 As soon as the computer is turned on repeatedly press the F10 key until Computer Setup F10 Utility starts If you d...

Страница 49: ...g a setup password through the Computer Setup F10 Utility prevents reconfiguration of the computer through the use of Computer Setup F10 Utility until the password is entered To establish a setup password using the Computer Setup F10 Utility menu 1 Turn on or restart the computer 2 As soon as the computer is turned on repeatedly press the F10 key until you enter Computer Setup F10 Utility If you d...

Страница 50: ...shed on the computer you will be prompted to enter it each time you run Computer Setup F10 Utility To enter a setup password 1 Restart the computer 2 As soon as the computer is turned on repeatedly press the F10 key until you enter Computer Setup F10 Utility If you do not press F10 at the appropriate time you must restart the computer and then repeatedly press F10 to access the utility 3 When the ...

Страница 51: ...r Setup F10 Utility Deleting a power on or setup password To delete a power on or setup password 1 Turn on or restart the computer 2 Choose from the following To delete the power on password go to step 4 To delete the setup password as soon as the computer is turned on press and hold F10 until you enter Computer Setup F10 Utility Press Enter to bypass the title screen if necessary If you do not pr...

Страница 52: ...sor an optional feature is a combination of hardware and software technology that alerts you if the interior or the computer is accessed provided the sensor has been configured in Computer Setup F10 Utility The sensor alerts you when the side panel is removed desktop and tower models or when the computer is opened all in one models When the Smart Cover Sensor is installed Smart Cover appears under...

Страница 53: ... the loss of critical data and minimize unplanned downtime If the computer is connected to a network that is managed by HP CMS the computer sends a fault notice to the network management application With HP CMS you can also remotely schedule diagnostics to run on managed PCs and create a summary report of failed tests ECC fault prediction When the computer encounters an excessive number of error c...

Страница 54: ...ft pane click Choose what the power buttons do 3 Select the desired options If you choose Sleep or Hibernate you can press the power button to initiate standby and then press it again to exit standby and return to your work To completely turn off the workstation select Start Shut Down Windows 8 1 Point to the upper right or lower right corner of the Start screen to display the charms 2 Select Sear...

Страница 55: ...y enclosed area marked with this symbol Product must always be lifted by two persons to avoid personal injury due to product weight WARNING To reduce the risk of electric shock or damage to your equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord in a grounded earthed outlet that is easily accessible at all times Disconnect p...

Страница 56: ...static electricity through electrostatic discharge ESD Static electricity increases as humidity decreases CAUTION Static electricity in the amount of 700 volts might degrade a product Event Relative humidity 55 40 10 Walking across carpet Walking across vinyl floor Motions of bench worker 7 500V 3 000V 400V 15 000V 5 000V 800V 35 000V 12 000V 6 000V Removing bubble pack from PCB Packing PCBs in fo...

Страница 57: ...st strap connected to the work surface and properly grounded tools and equipment Use static dissipative mats foot straps or air ionizers to give added protection Handle electrostatic sensitive components parts and assemblies by the case or PCB laminate Handle them only in static free work areas Disconnect power and input signals before inserting and removing connectors or test equipment Use fixtur...

Страница 58: ...ment on page 49 Processor and processor heatsink on page 50 Expansion slots on page 51 Hard drives and optical drives on page 59 Memory on page 65 Power supply specifications on page 69 System board on page 72 Battery The battery that comes with the computer provides power to the real time clock and has a minimum lifetime of about three years Observe the following warning and caution when replacin...

Страница 59: ...s such as the power supply and drive cage to prevent them from being cut or crimped when the component is lowered into its normal position In all cases avoid bending or twisting the cables Do not bend any cable sharply A sharp bend can break the internal wires Never bend a SATA data cable tighter than a 30 mm 1 18 in radius Never crease a SATA data cable Do not rely on components like the drive ca...

Страница 60: ...e next Instead tighten all screws a little at a time ensuring that the processor remains level CAUTION Observe the following cautions when removing or replacing the processor If you are installing a second processor it must be of the same type as the first processor Internal components might be powered even when the computer is off To prevent damage disconnect the computer power cord before you re...

Страница 61: ...card only cards certified as After Market Options are supported Install a second graphics card in the other PCIe x16 slot Install a card in a slot that most closely matches its interface technology Install a PCIe Gen1 x16 or a PCIe Gen1 x8 card in the PCIe Gen2 x16 slot Install a PCIe Gen1 x4 card in the PCIe Gen1 x4 slot Install a PCIe Gen1 x1 card in the PCIe Gen1 x1 slot Install a PCI card in t...

Страница 62: ...CIe designators indicate the mechanical connector size and number of electrical PCIe lanes routed to an expansion slot For example x16 8 means that the expansion slot is mechanically a x16 length connector with 8 PCIe lanes supported Slot two is the primary graphics slot slot five is the secondary graphics slot Slots one three and four use open ended PCIe connectors so a PCIe x16 card can be inser...

Страница 63: ...ird PCIe graphic card Only 4 Fourth PCIe graphic card Only 5 SAS card 2nd 1st 3rd 6 Z Turbo Drive 1st 3rd 1st 2nd 7 Z Turbo Drive 2nd 2nd 1st 8 PCIe 1394b card 1st 2nd 9 PCIe audio card 1st 2nd 3rd 4th 10 PCIe NIC card LAN 1st 2nd 3rd 4th 11 e SATA bulkhead kit 2nd 3rd 1st 12 Second serial port kit 2nd 3rd 1st NOTE Slot sequenced from the rear I O aperture to the board edge Component replacement g...

Страница 64: ...atibility Electrical compatibility 1 PCIe2 x4 1 x4 x1 2 PCIe3 x16 x16 x16 3 PCIe2 x8 4 x8 x4 4 PCIe3 x8 x8 x8 5 PCIe3 x16 x16 x16 6 PCI 32 33 PCI PCI NOTE The PCIe designators indicate the mechanical connector size and number of electrical PCIe lanes routed to an expansion slot For example x16 8 means that the expansion slot is mechanically an x16 length connector with 8 PCIe lanes supported 54 Ch...

Страница 65: ...f an auxiliary power cable adapter HP Z640 Workstation installation sequence recommendations Load order Card description Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Slot 6 1 Second System Board Riser Only 2 First PCIe graphic card Only 3 Second PCIe graphic card or High Performance GPU Compute card Only 4 PCIe 1394b card Only 5 Third PCIe graphics card Only 6 Fourth PCIe graphics card Only 7 SAS card 1st 2...

Страница 66: ...r example x16 8 means that the expansion slot is mechanically an x16 length connector with 8 PCIe lanes supported NOTE Slots one and five use open ended PCIe connectors so a PCIe x16 card can be inserted This allows the workstation to support more PCIe x16 expansion cards An x16 card typically trains and runs at the maximum lane width available by the expansion slot The card runs at the reduced la...

Страница 67: ...Type Slot 0 Mech only Slot 1 PCI e3 x8 Slot 2 PCI e3 x16 Slot 3 PCIe 3 x8 Slot 4 PCIe 3 x16 Slot 5 PCIe2 x8 PCIe3 x8 2nd CPU Slot 6 PCIe3 x16 Slot 7 PCIe 2 x1 1 1st high performance GPU Compute card PCIe x16 Only 2 2nd high performance GPU Compute card requires 2nd CPU and 1125w PSU PCIe x16 Only 3 1st PCIe graphics card PCIe x16 1st 1 3rd 2nd 4 2nd PCIe graphics card PCIe x16 2nd 1st 2 5 3rd PCIe...

Страница 68: ...cond processor 1 If two Tesla cards are installed place the first Tesla card in Slot 6 and the second Tesla card in Slot 2 so both are on CPU0 Place the first graphics card in Slot 4 2 If a second graphics card is used with a Tesla card place the Tesla card in Slot 6 and the second graphics in the alternate slot s 3 If an LSI RAID card is being used with a Tesla card or second graphics card place ...

Страница 69: ... such as monitors or speakers If you must mail a drive use a bubble pack mailer or other protective packaging and label the package Fragile Handle With Care Removal and replacement tips To verify the type size and capacity of the storage devices installed in the computer run Computer Setup F10 Utility Adding a new drive may require that you make new connections from the drive to the system board P...

Страница 70: ...narios 1 2 3 RC J8 SAS HDD 1 SAS HDD 1 B SATA HDD 1 B RC J7 SAS HDD 2 SATA HDD 2 D SAS HDD 2 D RC J6 SAS HDD 3 SATA HDD 3 D SAS HDD 3 D RC J5 SAS HDD 4 SATA HDD 4 D SAS HDD 4 D SB SATA 0 SB SATA 1 SB SATA 2 ODD 1 ODD 1 ODD 1 SB SATA 3 ODD 2 ODD 2 ODD 2 SB SATA 4 eSATA top eSATA top eSATA top SB SATA 5 eSATA bottom eSATA bottom eSATA bottom eSATA external SATA 2 ports per cable assembly HDD hard dr...

Страница 71: ... 3 RC Port 0 SAS HDD1 SAS HDD1 B SAS HDD1 B RC Port 1 SAS HDD2 SAS HDD2 D SAS HDD2 D RC Port 2 SAS HDD3 SAS HDD3 D SAS HDD3 D RC Port 3 SAS HDD4 SAS HDD4 D SAS HDD4 D SATA 0 ODD 1 ODD 1 ODD 1 SATA 1 ODD 2 ODD 2 ODD 2 sSATA 0 sSATA 1 sSATA 2 eSATA top SATA top SATA top sSATA 3 SATA bottom SATA bottom SATA bottom eSATA external SATA 2 ports per cable assembly If eSATA is installed the ODD is attache...

Страница 72: ... scenarios 1 2 3 RC J8 SAS HDD 1 SAS HDD 1 B SATA HDD 1 B RC J7 SAS HDD 2 SATA HDD 2 D SAS HDD 2 D RC J6 SAS HDD 3 SATA HDD 3 D SAS HDD 3 D RC J5 SAS HDD 4 SATA HDD 4 D SAS HDD 4 D SB SATA 0 SB SATA 1 SB SATA 2 ODD 1 ODD 1 ODD 1 SB SATA 3 ODD 2 ODD 2 ODD 2 SB SATA 4 eSATA top eSATA top eSATA top SB SATA 5 eSATA bottom eSATA bottom eSATA bottom eSATA external SATA 2 ports per cable assembly HDD har...

Страница 73: ...HDD 1 SAS HDD 1 B SATA HDD 1 B RC Port 1 SAS HDD 2 SATA HDD 2 D SAS HDD 2 D RC Port 2 SAS HDD 3 SATA HDD 3 D SAS HDD 3 D RC Port 3 SAS HDD 4 SATA HDD 4 D SAS HDD 4 D SATA 0 ODD 1 ODD 1 ODD 1 SATA 1 ODD 2 ODD 2 ODD 2 sSATA 0 sSATA 1 sSATA 02 eSATA top eSATA top eSATA top sSATA 3 eSATA bottom eSATA bottom eSATA bottom eSATA external SATA 2 ports per cable assembly HDD hard drive ODD optical drive NO...

Страница 74: ... eSAS 2 HDD 2 SAS 2 HDD 3 HDD 3 eSAS 2 HDD 3 SAS 3 HDD 4 HDD 4 eSAS 2 HDD 4 SAS 4 HDD 5 eSAS 1 eSAS 1 HDD 5 SAS 5 HDD 6 eSAS 1 eSAS 1 HDD 6 SAS 6 eSAS 1 eSAS 1 ODD 1 ODD 1 SAS 7 eSAS 1 eSAS 1 ODD 2 ODD 2 SATA 0 ODD 1 ODD 1 ODD 1 eSATA eSATA ODD 1 SATA 1 ODD 2 ODD 2 ODD 2 eSATA eSATA ODD 2 sSATA 0 HDD 1 HDD 1 HDD 1 sSATA 1 HDD 2 HDD 2 HDD 2 sSATA 2 HDD 3 HDD 3 HDD 3 sSATA 3 HDD 4 HDD 4 HDD 4 eSATA ...

Страница 75: ...nd a valid memory configuration by disabling plugged in memory it does so and reports a warning during POST the workstation can still be started The warning will indicate the location of the failed DIMM on the system board If there is no way for the BIOS to obtain a valid memory configuration by disabling plugged in memory the BIOS halts with a diagnostics 2006 code for memory error five beeps and...

Страница 76: ...en installing DIMMs HP Z440 Workstation DIMM installation order Install DIMMs in this order NOTE If you install DIMMs of different sizes load them in order of size starting with largest and finishing with the smallest largest in DIMM 1 smallest in last loaded DIMM slot 66 Chapter 3 Component replacement information and guidelines ...

Страница 77: ...r Install DIMMs in this order NOTE If you install DIMMs of different sizes load them in order of size starting with largest and finishing with the smallest largest in DIMM 1 smallest in last loaded DIMM slot Component replacement guidelines 67 ...

Страница 78: ...Ms in this order NOTE If you install DIMMs of different sizes load them in order of size starting with largest and finishing with the smallest largest in DIMM 1 smallest in last loaded DIMM slot 68 Chapter 3 Component replacement information and guidelines ...

Страница 79: ...cy range 47 66 Hz 393 407 Hz 47 66 Hz 393 407 Hz Rated input current 100 240V 9 5A 118V 9 5A 100 240V 9 5A 118V 9 5A Heat dissipation configuration and software dependent Typical 1648 btu hr 415 kg cal hr Max 2746 btu hr 692 kg cal hr Typical 1311 btu hr 330 kg cal hr Max 2185 btu hr 551 kg cal hr Power supply fan All fans are variable speed 92x25mm 92x25mm ENERGY STAR Qualified Configuration depe...

Страница 80: ...u hr 530 kg cal hr Max 3629 btu hr 914 kg cal hr Power supply fan All fans are variable speed 92x25mm ENERGY STAR Qualified Configuration dependent Yes Power supply efficiency 90 efficient FEMP Standby Power Compliant 115V 1W in S5 Power Off Yes ErP Compliant 230V 0 5 W in S5 Power Off Yes CECP Compliant 220V 4W in S3 Suspend to RAM Yes Configuration dependent Power consumption in sleep mode as de...

Страница 81: ...ly fan All fans are variable speed 2 80x25mm 2 80x25mm ENERGY STAR Qualified Configuration dependent Yes Yes Power supply efficiency 88 efficient 90 efficient FEMP Standby Power Compliant 115V 1W in S5 Power Off Yes Yes ErP Compliant 230V 0 5 W in S5 Power Off Yes Yes CECP Compliant 220V 4W in S3 Suspend to RAM Yes Configuration dependent Yes Configuration dependent Power consumption in sleep mode...

Страница 82: ...reset the power supply 1 Disconnect the power cord from the workstation 2 Determine what caused the overload and fix the problem For troubleshooting information see Diagnostics and troubleshooting on page 76 3 Reconnect the power cord and restart the workstation When you power off the workstation through the operating system power consumption falls below what is considered low power consumption bu...

Страница 83: ...d G1 600 W PSU only Speaker PCA P6 SPKR white Cooler fan cable PCA P8 CPU0 FAN white System fan cable PCA P95 REAR FAN white Memory fan cable PCAx P92 MEM FAN white Front audio cable PCA P28 FRONT AUD black Front 1394 cable PCA J12 1394 White LED Power button cable PCA P5 PB LED black Front USB 3 0 cable PCA P29 USB 3 0 blue Front USB 2 0 cable PCA P27 FRONT USB 2 0 yellow Media card reader PCA P2...

Страница 84: ...REAR FANS white MB memory fan cable PCA P91 MEM FAN black blind mate Front fan cable PCA P9 FRNTFAN white Front audio cable PCA P28 FRONT AUDIO black Front USB3 0 cable PCA P29 FRNT USB3 blue Front USB2 0 cable PCA P27 FRNT USB2 yellow Front UI cable PCA P5 PB LED black Front 1394 cable PCA J12 1394 white Media card reader PCA P24 I USB2 0 blue SAS card LED cable PCA P127 black eSATA external conn...

Страница 85: ...ne optical drive hard drive D1 Slim SATA power PSU cable C1 Optical drive hard drive D2 SATA power PSU cable C1 Optical drive hard drive D3 SATA power PSU cable C1 Optical drive D4 IDE power PSU cable C1 Optical drive D5 IDE power Front fan cable top PCA P157 FRONT FAN 1 white Front fan cable bottom PCA P158 FRONT FAN 2 white Rear fan cable PCA P159 REAR FAN white Front audio cable PCA P23 FRONT A...

Страница 86: ...d party hardware or software Note the details of any blinking LEDs on the front of the computer tower and desktop configurations or on the side of the computer all in one configurations Note the applications you were using when you encountered the problem NOTE When calling in for service or support you might be asked for the product number example PS988AV of the computer If the computer has a prod...

Страница 87: ... with Windows 8 preinstalled A service label shows the build ID and Feature Byte strings which are needed for system board replacement In general these labels can be found on the top rear or bottom of the chassis tower and desktop configuration Your computer might look different from the illustration Locating warranty information To locate base warranty information see http www hp com support warr...

Страница 88: ...ct connections Wake the computer by pressing any key on the keyboard or the power button If the system remains in suspend mode shut down the system by pressing and holding the power button for at least four seconds then press the power button again to restart the system If the system does not shut down unplug the power cord wait a few seconds then plug it in again If it does not restart press the ...

Страница 89: ... The following websites are also available to you http www hp com Provides useful product information http www hp com support workstation_manuals Provides the latest online documentation http www hp com go workstationsupport Provides technical support information for workstations http www hp com support Provides a listing of the worldwide technical support phone numbers Access the telephone number...

Страница 90: ...urring within a 30 60 day window of the effective date of the change in the manufacturing process PCNs give customers advanced notice of changes to their product such as an updated BIOS version that they may need to qualify prior to the change taking place The latest PCNs are located at http www hp com go workstationsupport Helpful hints If you encounter a problem with the workstation monitor or s...

Страница 91: ...blem with the network plug or cable If you recently added new hardware remove the hardware and verify if the workstation functions properly If you recently installed new software uninstall the software and verify if the workstation functions properly If the monitor connected to a tower desktop or all in one computer is blank Plug the monitor into a different video port on the computer if one is av...

Страница 92: ...be disabled or enabled in Computer Setup F10 Utility Poor performance is experienced Processor is hot 1 Verify that airflow to the computer is not blocked 2 Verify that chassis fans are connected and working properly Some fans operate only when needed 3 Verify that the processor heatsink is installed properly Hard drive is full Transfer data from the hard drive to create more space on the hard dri...

Страница 93: ...hat the power button harness is connected to the inline front panel I O device assembly connector 2 Verify that the power supply unit PSU cables are connected to the system board 3 Verify power supply unit PSU functionality a Disconnect the AC power b HP Z840 Workstation only Remove PSU All other workstations unplug cables connected to the system board c Reconnect AC power If the PSU fan spins and...

Страница 94: ...evice 1 Run Computer Setup F10 Utility 2 If the system does not recognize the new device verify that the device is listed in Computer Setup F10 Utility If it is listed the probable cause is a driver problem If it is not listed the probable cause is a hardware problem 3 If this drive is newly installed enter Setup and try adding a POST delay under Advanced Power On Drive responds slowly immediately...

Страница 95: ...For Windows double click the Display icon in the Control Panel and then select the Settings tab 4 Use the sliding control to reset the resolution The display works properly during the POST but goes blank when the operating system starts The display settings in the operating system are incompatible with your graphics card and monitor 1 For Windows restart your computer in VGA mode 2 After the opera...

Страница 96: ...o be activated when the monitor is powered on Clicking noise coming from inside a CRT monitor Electronic relays have been activated inside the monitor None It is normal for some monitors to make a clicking noise when turned on and off when going in and out of Standby mode and when changing resolutions High pitched noise coming from inside a flat panel monitor Brightness and contrast settings are t...

Страница 97: ...Mute checkbox Computer is in Standby mode Press the power button to resume from Standby mode Noise or no sound comes out of the speakers or headphones 1 If you are using digital speakers that have a stereo jack and you want the system to autoswitch to digital use a stereo to mono adapter to engage the auto sense feature or use multimedia device properties to switch the audio signal from analog to ...

Страница 98: ...Built In Self Test BIST feature to learn if the power supply still works NOTE Not all PSUs have the BIST functionality Refer to the Rear panel components section of this document to determine BIST availability for your workstation To test the power supply 1 Unplug the AC power NOTE For the HP Z840 Workstation you must remove the power supply from the chassis 2 Unplug all power cables to the system...

Страница 99: ...forming the following a Disconnect AC power b Remove all attached devices c Power on the workstation If the system enters the POST perform the following a Power off the workstation b Replace one device at a time and repeat this procedure until a failure occurs c Replace the device causing the failure d Continue adding devices one at a time to verify that all devices are functioning 2 Verify power ...

Страница 100: ...c test you want to run and then follow the on screen instructions Downloading HP PC Hardware Diagnostics UEFI to a USB device NOTE Instructions for downloading HP PC Hardware Diagnostics UEFI are provided in English only There are two options to download HP PC Hardware Diagnostics to USB device Option 1 HP PC Diagnostics homepage Provides access to the latest UEFI version 1 Go to http www hp com g...

Страница 101: ...ods CAUTION Internal components might be powered even when the computer is off To prevent damage disconnect the computer power cord before you remove a component 1 Ensure that the computer air vents are not blocked and the cooling fan is running 2 Open the access panel press power button and verify that the processor fan is spinning If the processor fan is not spinning make sure the fan cable is p...

Страница 102: ...e system board Contact HP for assistance Red Power LED blinks six times once every second followed by a two second pause Six beeps Pre video graphics error CAUTION Internal components might be powered even when the computer is off To prevent damage disconnect the computer power cord before you remove a component BIOS did not detect a VGA compatible device For systems with integrated graphics the p...

Страница 103: ...es connected to system board c Plug in AC power If the power supply fan spins and the BIST LED illuminates the power supply is good replace the system board If the power supply fan does not spin or the LED does not illuminate replace the power supply The BIOS option you select controls the blue LED function during these suspend modes LED color definitions The following table describes what each LE...

Страница 104: ... Setup F10 utility and set default settings 2 Replace the CMOS battery 3 Replace the system board 163 Time and Date Not Set Invalid time or date in configuration memory RTC battery might need replacement CMOS jumper might not be properly installed 1 Set the date and time from the Control Panel or in Computer Setup F10 Utility depending on the operating system 2 If the problem persists replace the ...

Страница 105: ... the computer instead of through a switch box 3 Be sure that none of the keys are pressed 4 Replace keyboard 5 Replace system board 510 Splash Screen image corrupted Splash Screen image has errors Update system BIOS UEFI 511 CPU Fan not detected Fan is not connected or is defective 1 Reseat the fan cable 2 Reseat the fan 3 Replace the fan 512 Rear chassis fan not detected Fan missing disconnected ...

Страница 106: ...he fan 3 Replace the fan 525 Front chassis fan 2 not detected Front chassis fan 2 missing disconnected or defective 1 Reseat the fan cable 2 Reseat the fan 3 Replace the fan 526 CPU Liquid Cooling pump not detected Liquid cooling pump on CPU1 is not detected 1 Reseat the pump cable 2 Replace the pump 527 CPU Liquid Cooling pump 2 not detected Liquid cooling pump on CPU2 is not detected 1 Reseat th...

Страница 107: ...rd 929 Fatal MCA Errorr An MCA condition is detected on the system 939 Front USB 3 0 Not Connected Front USB 3 0 mechanism is missing or is not connected 1 Replace or reconnect the missing Front USB 3 0 mechanism to the system board 2 Reseat or replace the missing mechanism cable 940 Front 1394 Not Connected Front 1394 mechanism is missing or is not connected 1 Replace or reconnect the missing Fro...

Страница 108: ...ine both In this case the setup password lets you start the workstation and enter the setup utility The power on password starts the workstation but does not let you enter the setup utility After you create both passwords you can use the setup password in place of the power on password as an override to log into the computer a useful feature for a network administrator NOTE You can only clear the ...

Страница 109: ...icity by briefly touching a grounded metal object 1 Access the jumper a Shut down the operating system turn off the computer and external devices and then disconnect the computer power cord and external devices from power outlets b Disconnect any external devices c Verify that the AC power cord is disconnected from the power outlet d Open the workstation e Locate the password header and jumper The...

Страница 110: ...ter CMOS settings run Computer Setup F10 Utility and select Main Replicated Setup Back up current settings to USB device CAUTION Pressing the Clear CMOS button resets CMOS values to factory defaults and erases customized information including asset numbers and special settings 2 Shut down the operating system power off the computer and external devices and disconnect peripheral devices 3 Disconnec...

Страница 111: ...m Computer Setup F10 Utility menu select Main Replicated Setup Restore current settings from USB device This restores the settings that include boot sequence order and other factory settings However it does not force hardware rediscovery 4 Choose Restore Factory Settings as Default and the press F10 to accept 5 Select Main Apply Defaults and Exit and then press F10 to accept 6 Reset the computer p...

Страница 112: ...rectly System RAM HP supports different amounts of total RAM in various HP workstations based on the number of hardware DIMM slots and the capabilities of the system The total memory supported for each configuration is listed in the Hardware Support Matrix for HP Linux Workstations at http www hp com support linux_hardware_matrix Audio All HP workstations come with built in audio hardware The audi...

Страница 113: ...Main Save Changes and Exit 5 Restart the system to enable HTT NOTE On most recent Linux distributions including RHEL 6 SLED 11 and updates to those streams the kernel automatically detects that HTT is enabled and works correctly NVIDIA Graphics Workstations Some workstation configurations come with NVIDIA Quadro graphics hardware HP recommends the use of NVIDIA drivers for best results on Linux sy...

Страница 114: ... the AMD graphics drivers by claiming the hardware early in the boot process The AMD driver installation process usually blacklists conflicting drivers and turns off kernel mode setting in the initial RAM image Administrator customization of the display characteristics and many other aspects of an AMD graphics driver environment is available through the following command which starts the Catalyst ...

Страница 115: ...ww hp com support RAID_FAQs RAID hard drive maximum and associated storage controller options This section lists the maximum number of hard drives supported on HP workstations according to RAID configuration and storage controller options NOTE This section applies to internal workstation configurations that do not use add in cards and external enclosures Hard Drives SATA SAS Optional 8 5 mm 3 5 in...

Страница 116: ...tel with RSTe LSI 2308 LSI 9217 4i4e LSI 9270 8i RAID 5 Striped disk array with distributed parity Supports three or more drives Provides fault tolerance and I O performance improvement especially for write biased applications Retains all data if a single drive fails but performance is compromised and data loss is possible if a second drive fails until the failed drive is replaced and the array re...

Страница 117: ...if you use an optional eSATA bulkhead cable supported on your workstation Two or more hard drives must be attached to a controller sSATA for that controller s option ROM to run If two or more drives are on each controller a unique option ROM executes for each controller The Intel SATA AHCI option ROM configuration utilities run when you select RAID AHCI for the SATA emulation mode Configuring syst...

Страница 118: ... Press Enter to display the Select dialog box b Select individual physical members of the volume using the up and down arrow keys to navigate available drives and then use the spacebar to make your selection c Press Enter to exit the Select dialog box and to return to the Create Volume Menu dialog box 6 If appropriate use the up and down arrow keys to select a size in the Stripe Size field and the...

Страница 119: ...vigate and select options 2 Select an appropriate adapter then press Enter 3 Select RAID Properties and then press Enter 4 Select Create IS Volume and then press Enter 5 On the Create New Array screen select the first disk for the IS volume In the RAID Disk column for this disk and then select Yes WARNING If partitions have ben defined on the selected disk data on the disk will be lost when the st...

Страница 120: ...ew Array screen select the primary disk for the IM volume the disk with the data you want to mirror b On the RAID Disk column for this disk and then select Yes The value in the Array Disk column changes to Primary WARNING If partitions have been defined on the selected disk data on the disk will be lost when the mirrored volume is created c Select the secondary mirrored disk for the IM volume and ...

Страница 121: ...the Create New Array screen select the primary disk for the IME volume the disk with the data you want to mirror b In the RAID Disk column for this disk select Yes The value in the Array Disk column changes to Primary WARNING If partitions have been defined on the selected disk data on the disk will be lost when the mirrored volume is created c Select the next disk for the IME volume mirrored disk...

Страница 122: ...ress Ctrl H to enter the LSI 9270 8i WebBios utility Use the arrow keys and the space bar to navigate and select options 3 Configure the array a In the left pane select Configuration Wizard b Select Add Configuration and then select Next c Select Manual Configuration and then select Next d Select the drives to include in the RAID array and then select Add To Array e Select Accept DG and then selec...

Страница 123: ...rformance are very well balanced and already near bottleneck levels this additional processor overhead can become troublesome Hardware RAID offers advantages because of its large hardware cache and the capability for better scheduling of operations in parallel However software RAID offers more flexibility for disk and disk controller setup Additionally hardware RAID requires that a failed RAID con...

Страница 124: ... Guide at http docs redhat com docs en US Red_Hat_Enterprise_Linux 6 html Storage_Administration_Guide index html SLED 11 See the Deployment Guide at http www suse com documentation sled11 book_sle_deployment page documentation sled11 book_sle_deployment data book_sle_deployment html For more information about Open Source and Linux at HP go to http h10018 www1 hp com wwsolutions linux index html 1...

Страница 125: ... SLOT3 PCIe2 x 4 PCI Express Gen 2x4 Open Ended J43 J43 SLOT5 PCIe3 x16 PCI Express Gen 3 x16 Graphics Slot J68 PS2 Stack keyboard mouse connector J78 AUDIO Stacked Dual Audio P1 MAIN POWER Main power connector P2 CPU0 MEM PWR CPU0 and memory power connector P5 FRONT UI Front power button LED speaker header P8 CPUFAN Processor fan header P23 FRONT AUDIO Header for front panel audio P26 FRONT USB3 ...

Страница 126: ...M8 XMM2 CPU0 DIMM7 CPU0 Memory DIMM7 not loaded on Z640 XMM3 CPU0 DIMM6 CPU0 Memory DIMM6 XMM4 CPU0 DIMM5 CPU0 Memory DIMM5 not loaded on Z640 XMM5 CPU0 DIMM1 CPU0 Memory DIMM1 XMM6 CPU0 DIMM2 CPU0 Memory DIMM2 not loaded on Z640 XMM7 CPU0 DIMM3 CPU0 Memory DIMM3 XMM8 CPU0 DIMM4 CPU0 Memory DIMM4 not loaded on Z640 116 Appendix C System board designators ...

Страница 127: ...16 Graphics Slot J44 J44 SLOT6 PCIe3 x16 PCI Express Gen 3 x16 Graphics Slot J45 J45 SLOT7 PCIe2 x1 PCI Express Gen 2 x1 Slot Open Ended J66 PS2 Stacked Keyboard Mouse J78 AUDIO Stacked Dual Audio J81 Rear USB2 Stacked Dual USB 2 0 P1 MAIN POWER Main Power Connector P2 CPU0 MEM PWR CPU0 and Memory Power Connector P3 CPU0 MEM PWR CPU0 and Memory Power Connector P4 CPU1 MEM PWR CPU1 and Memory Power...

Страница 128: ...n 1 Header P158 FRONT FAN2 Front Fan 2Header P159 REAR FAN Rear Fan Header SW3 Rear Power Switch Rear Power Button LED SW50 CMOS Clear CMOS Button XBT1 BAT Battery XMM1 CPU0 DIMM8 CPU0 Memory DIMM8 XMM2 CPU0 DIMM7 CPU0 Memory DIMM7 XMM3 CPU0 DIMM6 CPU0 Memory DIMM6 XMM4 CPU0 DIMM5 CPU0 Memory DIMM5 XMM5 CPU0 DIMM1 CPU0 Memory DIMM1 XMM6 CPU0 DIMM2 CPU0 Memory DIMM2 XMM7 CPU0 DIMM3 CPU0 Memory DIMM...

Страница 129: ...Designator Name on board Component XMM15 CPU1 DIMM6 CPU1 Memory DIMM6 XMM16 CPU1 DIMM5 CPU1 Memory DIMM5 HP Z840 Workstations 119 ...

Страница 130: ... Power down the system and remove the AC power cord The RTC and Super I O battery backed up memory is cleared by removing the battery found on the motherboard allowing the board to sit for greater than 60 seconds and then replacing the battery The DIMM SPD EEPROM is not readily available to the user however there appear to be tools publicly available to read and write this part To eliminate the po...

Страница 131: ... and Serial Flash IC for System BIOS 128M Bits The volatile memory is cleared by removing power from the system for greater than 30 seconds The nonvolatile memory on the motherboard is restored by following the steps below 1 If TPM Ownership has been taken enter F10 setup 2 Navigate to the Security tab 3 Select TPM Embedded Security TPM Clear Clear 4 Save and exit BIOS 5 Press F1 when prompted to ...

Страница 132: ...56 H HP PC Hardware Diagnostics UEFI downloading 90 M Memory DIMM installation guidelines 65 O Operating system setup 102 P password security 39 Password configuration 98 Password jumper resetting 99 Power supply Expansion card configuration restrictions 51 power consumption 72 resetting 72 specifications 69 Product features ERP compliance mode 23 Hyper threading 24 Physical characteristics 6 13 2...

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