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Locating the serial number and product number

The SPEC label is located on the rear of the monitor. The serial number and product number are
located on a Safety label. You may need these numbers when contacting HP about the monitor model.

For worldwide models (except India):

Spec label

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Содержание X27c

Страница 1: ...Maintenance and Service Guide X27c model SUMMARY This guide provides information about spare parts removal and replacement of parts diagnostic tests problem troubleshooting and more ...

Страница 2: ...d States and other countries The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Fir...

Страница 3: ...o the customer 3 2 Monitor features 4 Features 4 Front components 5 Rear components 6 Locating the serial number and product number 7 3 Illustrated parts catalog 8 How to order parts 9 4 Removal and replacement procedures 11 Preparation for disassembly 11 Rear Cover 11 Power board 14 Connector repair 15 HDMI connector CN501 16 DP connector CN551 16 Audio Connector CN601 17 Function test 18 Support...

Страница 4: ...lectrical components are sensitive to electrostatic discharge ESD Follow ESD safety procedures while handling these parts Some products contain more than one battery Do not disassemble or expose a battery to high temperatures such as throwing into fire or the battery may explode Refer to government requirements for battery recycling or disposal This information provides general service information...

Страница 5: ...ctive is a legal requirement by the EU European Union for the global electronics industry sold in the EU and other countries Any electrical and electronics products launched in the market after June 2006 should meet this RoHS requirement Products launched in the market before June 2006 are not required to be compliant with RoHS parts If the original parts are not RoHS complaint the replacement par...

Страница 6: ... and Play capability ifsupported by your operating system Security cable slot provision onrear of monitor for optional security cable On screen display OSD adjustments in several languages for easy setup andscreen optimization High bandwidth Digital Content Protection HDCP copy protection on all digital inputs VESA mounting bracket for attaching the monitor to a wall mount device or swing arm Low ...

Страница 7: ...rce to the next active input If the OSD menu is close press to open the information menu at HDMI or to perform auto adjustment at VGA 3 Color Modes Down Decre ase button If the OSD menu is close opens the Color menu where you can adjust the monitor screen to a comfortable If the OSD menu is open press to navigate forward through the OSD menu and decrease adjustment levels 4 Brightness Input Exit B...

Страница 8: ...their descriptions Component Function 1 Power connector Connects the power cord 2 HDMI port Connects an HDMI cable from the monitor to a source device such as a computer 3 DisplayPort in connector Connects the DisplayPort cable from the monitor to a source device such as a computer 4 Headphone jack Connect the headphone to the monitor ...

Страница 9: ... number The SPEC label is located on the rear of the monitor The serial number and product number are located on a Safety label You may need these numbers when contacting HP about the monitor model For worldwide models except India Spec label ...

Страница 10: ...8 12 13 S2 S3 S5 S4 Item Description Qty 1 DECO_BEZEL L27WR Dblc1hp p12 1 2 LENS_POWER 1 3 PANEL 1 4 MIDDLE_FRAME L27WR Dblc1hp p12 1 5 INSULATING SHEET 34 1 17 1 6 POWER BOARD 1 7 MAIN BOARD 1 8 MAINFRAME 1 9 KEY BOARD 1 10 LED BOARD 1 11 REAR_COVER 1 12 stand ass y NA NA 1 13 BASE_ASS Y NA NA 1 S1 0M1G3030 4120 9 S2 0D1G1030 6120 4 ...

Страница 11: ...hr 2A PY1V C905 C906 Digi Key EGPA350ELL681MK20S EC 470uF 20 25V 10x12 5000 hr 1 6A ENB1 C9905 RS EEUFR1E471 Connectors by manufacturer Component description Location identifier Component distributor Distributer part number HDMI CN501 RS SD 47151 001 Molex DP CN551 Farnell DP1RD20JQ3 JAE AUDIO CN601 RS 913 1021 RS PRO NOTE Rear cover and chassis need to be modified to hold connector Connector may ...

Страница 12: ...P continually improves and changes product parts For complete and current information about supported parts for your product go to https partsurfer hp com Search aspx select your country or region and then follow the on screen instructions ...

Страница 13: ...ide 2 Clean the room for disassembly 3 Identify the disassembly area 4 Check the position that the monitors are to be placed along with the number of monitors Prepare the area for material flow according to the disassembly layout 5 Be sure to have the following equipment and materials Press fixture Working table Screwdriver Knife Gloves Cleaning cloth ESD protection Scraper bar in the following di...

Страница 14: ... left and right sides apart between the middle frame and rear case 3 Insert the scraper bar tool into the gap between the middle frame and rear case and then rotate The hook opens Repeat the steps 4 Disassemble Rear Cover 5 Remove the key board wire from the Interface board ...

Страница 15: ...y board and LED board from the Rear Cover if required 7 Tear off the tapes 8 Remove 2 screws from the main frame 9 Remove 2 screws from bracket 10 Disassemble 5 screws from the board 11 Disassemble all the boards from housing ...

Страница 16: ... the power board follow these steps Prepare the monitor for disassembly See Preparation for disassembly on page 11 Remove the power board 1 The HP X27c power board connector position is as follows 2 Locate the part number location on the board Warning After unplugging the power supply the capacitance is still charged do not touch and discharge the capacitor ...

Страница 17: ...r Electrostatic protection is required when component replacement is required The monitor meets ROHS please use Lead free solder wire for soldering If Connector need to replace must check specification and part number whether match the BOM and location If connector need to replace please insert new parts carefully because the near pin may cause short circuit by inappropriate operate DO NOT allow a...

Страница 18: ...ional repairer where such system exists in the Member States concerned shall be accepted as proof of compliance with this point 2 The professional repairer is covered by insurance covering liabilities resulting from its activity regardless of whether this is required by the Member State HDMI connector CN501 Repair the HDMI connector 1 Use a soldering iron and a de soldering pump to remove as much ...

Страница 19: ...int 5 Solder the new component Audio Connector CN601 Repair the DP connector 1 Use a soldering iron and a de soldering pump to remove as much solder as possible from the pin 2 Use a hot air gun to melt the solder on the pins 3 Lift the CN601 connector from the circuit board 4 Place the new component on the circuit board Be sure that it matches the footprint 5 Solder the new component ...

Страница 20: ...r or DVD player DP test Confirm whether image displays and sound plays correctly on the monitor Computer or DVD player Audio test Change volume and balance to confirm whether volume is smooth and loud enough Speaker Table 4 2 Solving common problems Problem Possible cause Solution Screen is blank or video is flashing Power cord is disconnected Connect the power cord Monitor is off Power the power ...

Страница 21: ...e are set higher than what the monitor supports Change the settings to a supported setting The monitor does not enter into a low power sleep state The monitor s power saving control is disabled Open the OSD menu and select Power select Auto Sleep Mode and then set auto sleep to On OSD Lockout is displayed The monitor s OSD lock function is enabled Press and hold the Menu button for 10 seconds to d...

Страница 22: ...ts 8 parts ordering 9 power board removal 14 precautions 2 preparation for disassembly 11 RC removal 12 rear components 6 removal power board 14 RC 12 removal and replacement procedures 11 returning to customer 3 RoHS 2002 95 EC requirements 3 safety information 2 serial number location 7 service information 2 spare parts 8 support and troubleshooting 18 troubleshooting 18 ...

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