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● 

If you must replace a capacitor, insert new parts carefully to avoid a short circuit caused by the near 
pin. 

● 

Do not get the board wet. Water and moisture can cause a short circuit that causes malfunctions. 

● 

To avoid damage, be sure to use lead-free solder. 

● 

When soldering, work quickly to avoid overheating the circuit board. 

● 

Keep the soldering iron tip clean and well tinned when replacing parts. 

● 

After repair, perform a close inspection of the circuit board to confirm it is in good condition. 

● 

After repair, perform a function test to confirm the power supply is working properly. 

ERP Lot5 requirement 

1. A professional repairer must have the technical competence to repair electronic displays and comply with 
the applicable regulations for repairers of electrical equipment in the Member States where the repairer 
operates. Reference to an official registration system as professional repairer, where such a system exists 
in the Member States, shall be accepted as proof of compliance. 

2. A professional repairer must have insurance that covers liabilities resulting from repairs, regardless of 
whether required by the Member State. 

RoHS (2002/95/EC) requirements 

Applied to all countries that require RoHS.

 

 

The RoHS (Restriction of Hazardous Substance in Electrical and Electronic Equipment Directive) is a legal 
requirement by the EU (European Union) for the global electronics industry sold in the EU and other countries. 
Any electrical and electronics products launched in the market after June 2006 should meet this RoHS 
requirement. Products launched in the market before June 2006 are not required to be compliant with RoHS 
parts. If the original parts are not RoHS complaint, the replacement parts can be non-ROHS complaint. If the 
original parts are RoHS compliant, the replacement parts MUST be RoHS complaint. 

If product service or maintenance requires replacing parts, confirm the RoHS requirement before replacement. 

General descriptions 

This manual contains general information. There are two levels of service: 

Level 1: Cosmetic/appearance/alignment service 

Level 2: Circuit board or standard parts replacement 

Firmware updates 

Firmware updates for the monitor are available a

support.hp.com

. If no firmware is posted, the monitor does 

not need a firmware update. 

Before returning the repaired product to the customer 

Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate 
without the potential of electrical shock. Do not use a line isolation transformer during this check. 

Measurements that are not within specified limits present a possible shock hazard. You must check and repair 
the product before returning it to the customer. 

Содержание U32

Страница 1: ...Maintenance and Service Guide U32 model SUMMARY This guide provides information about spare parts removal and replacement of parts diagnostic tests problem troubleshooting and more ...

Страница 2: ... States and other countries The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Firs...

Страница 3: ...ed product to the customer 3 2 Monitor features 4 Features 4 Front components 5 Rear components 6 Locating the serial number and product number 7 3 Illustrated parts catalog 11 How to order parts 12 4 Removal and replacement procedures 13 Preparation for disassembly 13 Rear Cover 13 Power board adapter 17 DisplayPort connector location 18 HDMI connector P103 18 Function test 20 Support and trouble...

Страница 4: ...opening the product s cabinet Modules containing electrical components are sensitive to electrostatic discharge ESD Follow ESD safety procedures while handling these parts Some products contain more than one battery Do not disassemble or expose a battery to high temperatures such as throwing into fire or the battery may explode Refer to government requirements for battery recycling or disposal Thi...

Страница 5: ...tance in Electrical and Electronic Equipment Directive is a legal requirement by the EU European Union for the global electronics industry sold in the EU and other countries Any electrical and electronics products launched in the market after June 2006 should meet this RoHS requirement Products launched in the market before June 2006 are not required to be compliant with RoHS parts If the original...

Страница 6: ...e to side Tilt swivel and height adjustment capabilities Pivot capability to rotate the monitor head from landscape to portrait orientation Picture in Picture PIP functionality to enable the DisplayPort and HDMI inputs to be viewed in each half of the screen On Screen Display OSD adjustments in several languages for easy setup and screen optimization Color space presets for sRGB and BT 709 VESA HD...

Страница 7: ...5 Front components To identify the components on the front of the monitor use this illustration and table Table 1 1 Front components and their descriptions ...

Страница 8: ...6 Rear components To identify the components on the rear of the monitor use this illustration and table ...

Страница 9: ...r The SPEC label 1 and Barcode label 2 are located on the rear of the monitor The serial number and product number are located on a Safety label You may need these numbers when contacting HP about the monitor model For worldwide models except India ...

Страница 10: ...8 For India ...

Страница 11: ...9 label ...

Страница 12: ...10 ...

Страница 13: ...11 3 Illustrated parts catalog To identify the monitor major components use this illustration and table ...

Страница 14: ... RS Component 769 3466 NOTE The connector may need to be modified to meet functionality regulatory and safety requirements if it is not an exact match You can purchase cables from the HP part store at https partsurfer hp com Search aspx NOTE HP continually improves and changes product parts For complete and current information about supported parts for your computer go to http partsurfer com selec...

Страница 15: ...etting started chapter of this guide 2 Clean the room for disassembly 3 Identify the disassembly area 4 Check the position that the monitors are to be placed along with the number of monitors Prepare the area for material flow according to the disassembly layout 5 Be sure to have the following equipment and materials Press fixture Working table Screwdriver Knife Gloves Cleaning cloth ESD protectio...

Страница 16: ... 2 Remove aluminum tape Tear off the 3 aluminum tape at the red square and remove black tape as shown in blue square 3 Remove wire cable and OSD board Power board Pull out the backlight wire from the interface when you take out the backlight wire hold down the backlight wire connector and remove the backlight wire from the hook as shown in the blue square and remove OSD board power board ...

Страница 17: ...ver Take the electric screwdriver and remove the three screws from A B C at the red circle 5 Remove EDP cable Lift the shielding cover and pull out the EDP cable as shown in blue square and place the shielding cover aside OSD board Power board ...

Страница 18: ...e mid bezel fixing screws Take the electric screwdriver and remove the screw as shown in the red circle 7 Remove the mid bezel and main bracket Remove the mid bezel main bracket tape red square as shown in the figure ...

Страница 19: ...17 Power board adapter The power board part number is 60703 00293 adapter 1 The HP U32 power board connector position is as follows ...

Страница 20: ...The connectors identifiers are as follows Connector Location HDMI P103 DP P105 Before repairing connectors follow these steps Prepare the monitor for disassembly See Preparation for disassembly on page 13 HDMI connector P103 Repair the HDMI connector 2 Use a soldering iron and a desoldering pump to remove as much solder as possible from the pin ...

Страница 21: ...19 3 Use a hot air gun to melt the solder on the pins 4 Lift the P103 connector from the PCB 5 Place the new component on the PCB Be sure that it matches the PCB footprint 6 Solder the new component ...

Страница 22: ...power button NOTE If pressing the Power button has no effect press and hold the power button for 10 seconds to disable the Power button lockout feature Video cable is improperly connected Connect the video cable properly System is in Sleep mode Press any key on the keyboard or move the mouse to exit Sleep mode Video card is incompatible Open the OSD menu and select the Input Control menu Set Auto ...

Страница 23: ... settings to a supported setting The monitor is off but it did not seem to enter into Sleep mode The monitor s power saving control is disabled Open the OSD menu and select Power Control Auto Sleep Mode and set auto sleep to On On Screen Menus are Locked is displayed The monitor s OSD lock function is enabled Press and hold the Menu button on the front bezel to 10 seconds to disable the OSD lockou...

Страница 24: ...s 11 parts ordering 12 power board removal 17 precautions 2 preparation for disassembly 13 RC removal 13 rear components 6 removal power board 17 RC 13 removal and replacement procedures 13 returning to customer 3 RoHS 2002 95 EC requirements 3 safety information 2 serial number location 7 service information 2 spare parts 11 support and troubleshooting 20 troubleshooting 20 ...

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