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4 Support and Other Resources

Contacting HP

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

•

Product model names and numbers

•

Technical support registration number (if applicable)

•

Product serial numbers

•

Error messages

•

Operating system type and revision level

•

Detailed questions

Subscription Service

HP strongly recommends that customers register online using the Subscriber's choice web site:

http://www.hp.com/go/e-updates

Subscribing to this service provides you with e-mail updates on the latest product enhancements,
newest driver versions, and firmware documentation updates as well as instant access to numerous
other product resources.

After subscribing, locate your products by selecting

Business support

and then

Storage

under

Product Category.

Related information

See the documentation provided with the drive installed in the enclosure.

Websites

•

HP StoreEver Tape Systems website:

http://www.hp.com/go/tape

•

HP Technical Support website:

http://www.hp.com/support

•

Single Point of Connectivity Knowledge (SPOCK) website:

http://www.hp.com/storage/spock

•

White papers and Analyst reports:

http://www.hp.com/storage/whitepapers

Typographic conventions

Table 1 Document conventions

Element

Convention

Cross-reference links

Blue text:

Table 1 (page 19)

email addresses

Blue, bold, underlined text

Website addresses

Blue, underlined text:

http://www.hp.com

Bold

text

•

Keys that are pressed

•

Text typed into a GUI element, such as a box

•

GUI elements that are clicked or selected, such as menu
and list items, buttons, tabs, and check boxes

Text emphasis

Italic text

Contacting HP

Содержание StoreEver

Страница 1: ...n instructions and specifications for the HP StoreEver 1U rack mount enclosures It is intended for system administrators and technicians experienced with installing tape drives and other hardware into a rack 606410 007 HP Part Number 606410 007 Published September 2013 Edition Fourth ...

Страница 2: ...orth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Warranty WARRANTY STATEMENT To obtain a copy of the warranty for this product see the warranty information website http www hp com go storagewarranty ...

Страница 3: ... Rack 13 Rack Safety 13 Before You Begin 14 Installing the Component Rails 14 Installing the Rack Rails 14 Installation in Racks with Round or Square Holes 14 Installation in Racks with 10 32 Threaded Holes 15 Completing the Installation 17 4 Support and Other Resources 19 Contacting HP 19 Subscription Service 19 Related information 19 Websites 19 Typographic conventions 19 Customer self repair 20...

Страница 4: ...B sec To benefit from this level of performance it is important to ensure that the drives are connected to a SCSI bus of a similar or higher specification LTO 3 and LTO 4 SCSI drives should be on their own SCSI bus SAS Cabling Recommendations CAUTION High quality external SAS cables rated at the transfer rate of the drive are required Always verify that the external SAS cable being used is rated f...

Страница 5: ...which also helps identify the routing to the external ports Figure 3 Enclosure internal SAS cable 4 SAS connector routes device to external port 1 1 and 3 Power connectors used only with LTO 5 LTO 6 and DAT do not use with other LTO drives 5 SAS connector to PC board within the enclosure 2 SAS connector routes device to external port 2 NOTE Power for all DDS LTO 5 and LTO 6 tape drives is supplied...

Страница 6: ... panel components 1 Drive bay 2 Expansion drive bay 3 Power switch LED Rear Panel Components Figure 5 1U rack mount enclosure rear panel components 2 SCSI Connector SCSI models 1 AC Power Connector 4 USB Connector USB models 3 SCSI ID Switch SCSI mode Only 5 SAS Connector SAS models 6 Introduction ...

Страница 7: ...ents SAS version shown Figure 6 1U rack mount enclosure internal components SAS version 2 Drive blank 1 Drive 4 Fan assemblies 2 3 Power supply 5 SAS Repeater Board SAS Models only 1U Rack mount Enclosure Components 7 ...

Страница 8: ...discharge be sure to review and practice the procedures in Electrostatic discharge before handling the drives To install a tape or disk drive 1 Remove the top access panel as shown Figure 7 Removing the access panel 2 Remove the drive blank a Pull the spring loaded button on the right mounting rail up b Slide the assembly forward and then lift up Figure 8 Removing the drive blank 3 Remove the moun...

Страница 9: ...he 6 mm M3 screws provided with the drive If the screws are too long they may damage the mechanism and void the warranty Do not overtighten the screws use the washers provided in the screw pack 5 Install the drive in the enclosure a Position the mounting bracket keyhole slots over the mounting posts b Slide the drive toward the back of the enclosure c The spring loaded button will automatically sn...

Страница 10: ...nal port to the host When connecting SAS devices to the internal cables check to confirm that the SAS interface in the enclosure supports the attached device For example when connecting a tape drive device be sure to check that the SAS interface in the enclosure supports the attached tape drive The SAS interface does not support daisy chaining See also SAS cabling recommendations page 4 SCSI Devic...

Страница 11: ...is only one device on a SCSI bus that device must be connected to the SCSI port closest to the terminator Two Devices on One SCSI Bus NOTE It is not recommended to connect two LTO tape drives to the same SCSI bus performance may be degraded Use the configuration shown below when connecting both devices to the same SCSI bus Figure 15 Two device SCSI configuration 2 Device 2 1 Device 1 3 SCSI bus 1 ...

Страница 12: ...ed for the SCSI controller NOTE When adding a second device for configurations using a single SCSI bus 1 Unplug the SCSI cable from device 1 2 Pass the end of the cable through internal chassis openings 3 Plug the end port into device 2 4 Then plug the middle port into device 1 The SCSI terminator is at the end of the cable and should be behind device 2 12 Drive Installation ...

Страница 13: ... in a rack with unmarked holes in the vertical mounting columns the following items will make the rack installation easier Pencil Tape measure If you are installing the 1U rack mount enclosure in a rack with threaded holes in the vertical mounting columns you will need a 3 16 5mm flat blade screwdriver Installing the 1U Rack mount Enclosure in a Rack Rack Safety WARNING To reduce the risk of perso...

Страница 14: ...Rails Component rails are the inner portion of the rack rail system that attach to the 1U rack mount enclosure 1 Align the slotted holes on the left and right component rails with the three pins on the sides of the enclosure 1 2 Slide the component rails toward the rear of the enclosure 2 until they lock into place Figure 17 Installing the component rails NOTE To remove the component rail pull out...

Страница 15: ...he previously marked holes in the rack The rack rails will lock securely into place when the end of the rails are pushed forward Figure 19 Locking the rack rails NOTE To remove the rail for repositioning push the spring loaded tab 3 on the outside of the rack rail and slide rearward 4 Rail installation in a rack is complete Continue with Completing the installation Installation in Racks with 10 32...

Страница 16: ...d threaded plates NOTE The ends of the rack rails are marked FRONT and REAR for proper orientation 2 Attach the front mounting plate of each outer rail to the rack using four 10 32 screws in the previously marked holes in the front vertical mounting columns of the rack Figure 21 Attaching the front mounting plate 16 1U Rack Installation ...

Страница 17: ... the rack Figure 23 Sliding the unit into the rack CAUTION Be sure to keep the enclosure parallel to the floor when sliding the component rails into the rack rails Tilting the enclosure up or down could damage the rails NOTE To remove the enclosure from the rack disconnect the cables from the back of the unit Press the latches on each side 3 and pull the enclosure from the rack 4 See Figure for th...

Страница 18: ...stalled 8 Install the cable support clips at the back of the rack rails on one or both sides of the enclosure Figure 25 Installing the cable support clips 9 Turn on the power to the enclosure with the front panel power button 18 1U Rack Installation ...

Страница 19: ...uct resources After subscribing locate your products by selecting Business support and then Storage under Product Category Related information See the documentation provided with the drive installed in the enclosure Websites HP StoreEver Tape Systems website http www hp com go tape HP Technical Support website http www hp com support Single Point of Connectivity Knowledge SPOCK website http www hp...

Страница 20: ...t or data IMPORTANT Provides clarifying information or specific instructions NOTE Provides additional information TIP Provides helpful hints and shortcuts Customer self repair HP customer self repair CSR programs allow you to repair your HP product If a CSR part needs replacing HP ships the part directly to you so that you can install it at your convenience Some parts do not qualify for CSR Your H...

Страница 21: ...cumentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback 21 ...

Страница 22: ...41 to 95 F Operating 40 to 66 C 40 to 150 F Non operating Relative humidity 20 to 80 20 to 80 Operating non condensing 10 to 95 10 to 95 Non operating 26 C 79 F Wet bulb temperature max Altitude max 0 to 4000 m 0 to 13 000 ft Operating 0 to 15200 m 0 to 50 000 ft Non operating Input power and Heat dissipation specifications are maximum values and apply to worst case conditions at full rated power ...

Страница 23: ...mbly Grounding Methods to Prevent Electrostatic Discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide ...

Страница 24: ... 727 355 35 51 Local Representative information Kazakh HP Kazakhstan ЖШС Хьюлетт Паккард К Қазақстан Алматы қ Бостандық ауданы Тимирязев к сі 28В тел факс 7 727 355 35 50 7 727 355 35 51 Manufacturing date The manufacturing date is defined by the serial number CCSYWWZZZZ HP serial number format for this product Valid date formats include YWW where Y indicates the year counting from within each new...

Страница 25: ...Servers http www hp com support EnterpriseServers Warranties HP Storage Products http www hp com support Storage Warranties HP Networking Products http www hp com support Networking Warranties Warranty information 25 ...

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