Hardware Problems
HP Servers Troubleshooting Guide
2-23
HP CONFIDENTIAL
Writer: Ted Weiman File Name: c-ch2 Hardware Problems.doc
Codename: Generic TSG Part Number: 161759-007 Last Saved On: 11/19/02 9:31 AM
Table 2-9: Diskette Drive Problems
continued
Problem Possible
Cause Possible
Solution
Diskette is not formatted.
Format the diskette.
Diskette is
write-protected.
Use another diskette or remove the write
protection.
You are attempting to
write to the wrong drive.
Check the drive letter in your path
statement.
Diskette drive cannot
write to a diskette.
Not enough space is left
on the diskette.
Use another diskette.
CD-ROM and DVD Drives
Use Table 2-10 to troubleshoot CD-ROM and DVD drive problems.
Table 2-10: CD-ROM and DVD Drive Problems
Problem Possible
Cause Possible
Solution
System does not boot
from CD-ROM or DVD
drive.
The drive boot is not
enabled through the
server setup utility.
Run the server setup utility and set the
drive priorities.
System does not boot
from a USB CD-ROM
Your operating system
does not support booting
from a USB CD-ROM.
Check your operating system-specific
documentation to see whether your
operating system supports booting from a
USB CD-ROM.
The drive or the media
inserted is unclean.
Clean the drive and media.
A paper or plastic label
has been applied to the
surface of the CD or DVD
in use.
Remove the label and any adhesive
residue.
Data read from CD-ROM
or DVD drive is
inconsistent, or drive
cannot read data.
The inserted CD or DVD
format may be invalid for
this drive, such as a DVD
disc in a non-DVD drive.
Replace the CD or DVD with valid media
for the drive.
continued
