Diagnosing the Problem
HP Servers Troubleshooting Guide
1-11
HP CONFIDENTIAL
Writer: Ted Weiman File Name: b-ch1 Diagnosing the Problem.doc
Codename: Generic TSG Part Number: 161759-007 Last Saved On: 11/19/02 9:28 AM
Table 1-3: When a ProLiant BL Server Does Not Start
continued
What to Check
What to Do
Check each server blade:
Check for power delivery problems:
•
Do all appropriate LEDs
indicate that the server blade is
receiving power?
•
If applicable to your system,
has the server blade power
button been firmly pressed?
Refer to your server-specific
user documentation for LED
information.
Check for connection problems:
•
Is the server blade seated
properly in the enclosure?
•
Are any connections loose or
improperly seated? Are there
unconnected or loose plugs or
cables?
Refer to “Loose Connections” in
Chapter 2.
Check for incorrect system settings:
•
Are switches set correctly?
Refer to your server-specific
user documentation to verify
switch settings.
If applicable, check for Processor
Power Module (PPM) problems:
•
Has a PPM failed and forced
the server blade into a reset
condition?
Refer to “Processor Power
Modules” in Chapter 2.
Check for memory problems:
•
Is memory working and
properly seated?
•
Is memory set up correctly for
your server?
Refer to “Memory” in Chapter 2.
If applicable, check for automatic
server recovery-2 (ASR-2) reboot:
•
Is your server rebooting
repeatedly?
Be sure that there is not a
problem that is initiating an
ASR-2 reboot. Refer to
“Automatic Server Recovery-2”
in Chapter 5.
