HP Smart Array P400 Controller User Guide
October 2005 (First Edition) Part Number 399716-001
Страница 1: ...HP Smart Array P400 Controller User Guide October 2005 First Edition Part Number 399716 001 ...
Страница 2: ... herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein October 2005 First Edition Part Number 399716 001 Audience assumptions This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and ...
Страница 3: ...rebuild expand priority and accelerator ratio 15 Expanding an array 16 Adding or configuring spare drives 16 Migrating RAID level and stripe size online 17 Setting the boot controller and controller order 18 Setting a controller as the boot controller 18 Setting the controller order 18 Installing device drivers and Management Agents 19 Installing device drivers 19 Installing Management Agents 19 U...
Страница 4: ...k LEDs 33 Diagnostic tools 34 Electrostatic discharge 36 Preventing electrostatic discharge 36 Grounding methods to prevent electrostatic discharge 36 Regulatory compliance notices 37 European Union regulatory notice 37 BSMI notice 37 Korean class B notice 38 Battery replacement notice 38 Taiwan battery recycling notice 38 Acronyms and abbreviations 39 Index 40 ...
Страница 5: ...rs on the back of the board SAS SATA connectors on the front of the board Item ID Description 1 SAS or SATA port 2I internal 4x wide SFF8484 connector 2 SAS or SATA port 1I internal 4x wide SFF8484 connector 3 Connectors for the cache module also known as BBWC or array accelerator 4 Runtime LEDs To interpret the illumination pattern of these LEDs see Controller board runtime LEDs on page 32 5 Cach...
Страница 6: ...ust be installed on the controller before the controller is installed in a server or the controller will not boot Controller specifications Feature Details Card type Low profile PCI Express Dimensions excluding bracket 16 8 cm 7 0 cm 1 8 cm 6 61 in 2 75 in 0 7 in Drive types supported 3 0 Gb s SAS or 1 5 Gb s SATA Maximum power required Approximately 14 W Temperature range Operating 10 to 55 C 50 ...
Страница 7: ...ts in slots that have a physical size of x8 or greater operates at the speed rating of the slot up to a maximum of x8 PCI Express support 2 5 Gb s PCI Express PCI Express transfer rate 2 0 GB s peak bandwidth Number of SAS ports Two internal wide ports each port has four 1x connectors SAS transfer rate 1 2 GB s per wide port peak bandwidth For more information about the controller features and spe...
Страница 8: ... 3 Power up the server The autoconfiguration process runs 4 Update the system firmware Methods for updating the firmware on page 12 5 Update the controller firmware Methods for updating the firmware on page 12 6 Install the operating system and device drivers Installing device drivers on page 19 Instructions are provided with the CD that is supplied in the controller kit The server is now ready to...
Страница 9: ...stallation procedure 9 9 Update the Management Agents Installing Management Agents on page 19 if new versions are available The server is now ready to use If you want to create additional logical drives you may now do so ...
Страница 10: ... this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up 4 Power down all peripheral devices that are attached to the server 5 Unplug the AC power cord from the outlet and then from the server 6 Disconnect all peripheral devices from the server Installing the controller board WARNING To reduce the risk of personal injury or damage to the...
Страница 11: ...tion about the supported drive models refer to the controller specific page on the HP website http www hp com products smartarray 1 Power down the system 2 Install hard drives if necessary IMPORTANT Drives that are to be used in the same array must be of the same type either all SAS or all SATA Parallel SCSI drives cannot be used with this controller NOTE Drives that are to be grouped in the same ...
Страница 12: ...page for storage products http www hp com support proliantstorage 1 Find the most recent version of the component that you require Components for controller firmware updates are available in offline and online formats 2 Follow the instructions for installing the component on the server These instructions are given with the CD and are provided on the same Web page as the component 3 Follow the addi...
Страница 13: ...drives in an array as if they have the same capacity as the smallest drive in the array The excess capacity of any larger drives is wasted because it is unavailable for data storage All drives in an array must be of the same type for example all SAS or all SATA The probability that an array will experience a drive failure increases with the number of physical drives in the array For conceptual inf...
Страница 14: ...ng ORCA 1 Power up the server POST runs and all controllers in the server are initialized one at a time in the current boot order sequence If a controller is connected to one or more hard drives an ORCA prompt message appears during the initialization process for that controller 2 At the ORCA prompt for the controller that you want to configure press the F8 key The ORCA main menu appears enabling ...
Страница 15: ...s online If you want to configure an array when the server is offline you must use ACU instead To run CPQONLIN 1 Use the software CD provided with the controller to load the drivers HPQCISS HAM and CPQSHD CDM and the executable CPQONLIN NLM on the server Detailed instructions are provided with the CD 2 Enter cpqonlin at the console prompt 3 Use the arrow keys to highlight the Array Configuration U...
Страница 16: ...however any potential degradation is offset by the addition of physical drives IMPORTANT Be sure that the cache battery is connected and fully charged before beginning an array expansion RAID level migration or stripe size migration Some tips for expanding include Perform the expand process during periods of low server use If you must expand during peak periods CPQONLIN enables you to set the prio...
Страница 17: ... the cache battery is connected and fully charged before beginning an array expansion RAID level migration or stripe size migration To migrate a drive 1 Select the drive setting option under the logical drive menu for the drive you intend to modify 2 Select the new RAID level stripe size or both from the choices presented If the new settings are valid the migration begins when you save the changes...
Страница 18: ...If the controller is configured with a logical drive one of the menu options is to set the controller as the boot controller 3 Select the appropriate menu option and follow any subsequent on screen instructions If prompted to save the settings do so 4 If you want to configure or reconfigure an array on this controller you can do this while you are still in ORCA For further information see the ORCA...
Страница 19: ...stem on a new server the drivers are automatically installed at the same time You can also use SmartStart to update the drivers manually on systems that are already configured For more information refer to the SmartStart documentation Installing Management Agents If you use the Assisted Installation path feature of SmartStart to install the operating system on a new server the Management Agents ar...
Страница 20: ...ve one Installing a battery on page 20 Installing a battery WARNING There is a risk of explosion fire or personal injury if the battery pack is not properly handled Refer to Battery replacement notice on page 38 before installing or removing any item that contains a battery pack 1 Close all applications and then power down the server 2 Plug the battery cable supplied in the battery pack kit into t...
Страница 21: ...ccelerator will automatically be enabled Replacing a battery WARNING There is a risk of explosion fire or personal injury if the battery pack is not properly handled Refer to Battery replacement notice on page 38 before installing or removing any item that contains a battery pack 1 Close all applications and then power down the server This procedure flushes all data from the cache CAUTION Do not r...
Страница 22: ...ess begins automatically when the battery pack is installed The controller will operate properly while the battery pack recharges although the performance advantage of the array accelerator will be absent When the battery pack has been charged to a satisfactory level the array accelerator will automatically be enabled Upgrading the cache 1 Close all applications and then power down the server This...
Страница 23: ...ducting surface 5 Remove the existing cache from the controller pulling at both ends of the cache module with equal force 6 Install the new cache on the controller Press firmly above each connector to ensure good electrical contact IMPORTANT If the cache is not properly connected the controller will not boot 7 Replace the controller in the server 8 If the previous cache was connected to a battery ...
Страница 24: ... the illumination pattern of the hard drive status lights LEDs Item Description 1 Fault ID LED amber blue 2 Online LED green Online Activity LED green Fault UID LED amber blue Interpretation On off or flashing Alternating amber and blue The drive has failed or a predictive failure alert has been received for this drive it also has been selected by a management application On off or flashing Steadi...
Страница 25: ...mber flashing regularly 1 Hz A predictive failure alert has been received for this drive Replace the drive as soon as possible Off Off The drive is offline a spare or not configured as part of an array Recognizing hard drive failure A steadily glowing Fault LED indicates that that drive has failed Other means by which hard drive failure is revealed are The amber LED on the front of a storage syste...
Страница 26: ...re any logical drives in this array that are configured with RAID 5 fault tolerance will fail Compromised fault tolerance can also be caused by non drive problems such as a faulty cable or temporary power loss to a storage system In such cases you do not need to replace the physical drives However you may still have lost data especially if the system was busy at the time that the problem occurred ...
Страница 27: ...e controller immediately fails drives that have insufficient capacity In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up To minimize the likelihood of fatal system errors take these precaut...
Страница 28: ...is affected during the rebuild and the system is unprotected against further drive failure until the rebuild has finished Therefore replace drives during periods of low activity when possible When automatic data recovery has finished the Online Activity LED of the replacement drive stops blinking steadily at 1 Hz and begins to either glow steadily if the drive is inactive or flash irregularly if t...
Страница 29: ...move the drive that was originally to be replaced and reinsert the replacement physical drive The rebuild process automatically restarts 3 When the rebuild process has finished replace the newly failed drive However if the newly failed drive has not recovered 1 Remove the drive that was originally to be replaced and reinsert the replacement physical drive 2 Replace the newly failed drive 3 Restore...
Страница 30: ... controller that does not have a battery backed cache 2 Power down the system 3 Move the drives 4 Power up the system If a 1724 POST message appears drive positions were changed successfully and the configuration was updated If a 1785 Not Configured POST message appears a Power down the system immediately to prevent data loss b Return the drives to their original locations c Restore the data from ...
Страница 31: ...d in the enlarged array that they had in the smaller array When the expansion process has finished you can use the liberated storage capacity on the enlarged array to create new logical drives Alternatively you can enlarge one of the original logical drives This latter process is called logical drive capacity extension and is also carried out using ACU ...
Страница 32: ...iled Check the Fault LED on each drive to determine which drive has failed 3 Green CR3 Activity LED for SAS port 2I 4 Green CR8 Activity LED for SAS port 1I 5 Green CR5 Command Outstanding LED The controller is working on a command from the host driver 6 Green CR6 Heartbeat LED This LED blinks every 2 seconds to indicate the controller health 7 Green CR4 Gas Pedal LED This LED together with item 9...
Страница 33: ...ower supply is used to maintain the battery charge and provide supplementary power to the cache microcontroller 2 Green Auxiliary Power LED This LED glows steadily when 3 3V auxiliary voltage is detected The auxiliary voltage is used to preserve BBWC data and is available any time that the system power cords are connected to a power supply 3 Amber Battery Health LED To interpret the illumination p...
Страница 34: ...there is no posted write data in the cache One blink per second One blink per second An alternating green and amber blink pattern indicates that the cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller Steady glow There is a short circuit across the battery terminals or within the battery pack BBWC features are disabled until the batt...
Страница 35: ...Diagnosing array problems 35 c Click Server Diagnostics and follow the on screen prompts and instructions ...
Страница 36: ...rcuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible s...
Страница 37: ...36 EEC Compliance with these directives implies conformity to applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking placed on the product This marking is valid for non Telecom products and EU harmonized Telecom products...
Страница 38: ...ated HP spare Battery disposal should comply with local regulations Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal please use the public collection system or return them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact...
Страница 39: ...ation Utility ADG Advanced Data Guarding also known as RAID 6 ADU Array Diagnostics Utility BBWC battery backed write cache CPQONLIN NetWare Online Array Configuration Utility ORCA Option ROM Configuration for Arrays POST Power On Self Test RBSU ROM Based Setup Utility SA Smart Array SIM Systems Insight Manager ...
Страница 40: ...26 27 data transfer rate 6 device drivers installing 19 diagnostic tools 34 drive capacity upgrading 29 drive failure detecting 25 drive LEDs 24 drivers 19 drives adding 30 drives configuring 16 drives moving 30 E electrostatic discharge 36 environmental requirements 6 error messages 25 34 European Union notice 37 expanding an array 30 extending logical drive capacity 30 F failure of hard drive 25...
Страница 41: ...ompliance notices 37 replacing hard drives 24 replacing the batteries 20 ROM updating 12 runtime LEDs 32 S Server Diagnostics utility 34 specifications controller 6 static electricity 36 status lights battery pack 33 status lights controller 32 status lights hard drive 24 storage capacity increasing 29 storage devices connecting 11 T Taiwan battery recycling notice 38 temperature requirements 6 tr...