Support and other resources 104
Support and other resources
Before you contact HP
Be sure to have the following information available before you call HP:
•
Active Health System log (HP ProLiant Gen8 or later products)
Download and have available an Active Health System log for 7 days before the failure was detected.
For more information, see the
HP iLO 4 User Guide
or
HP Intelligent Provisioning User Guide
on the HP
website •
Onboard Administrator SHOW ALL report (for HP BladeSystem products only)
For more information on obtaining the Onboard Administrator SHOW ALL report, see the HP website
•
Technical support registration number (if applicable)
•
Product serial number
•
Product model name and number
•
Product identification number
•
Applicable error messages
•
Add-on boards or hardware
•
Third-party hardware or software
•
Operating system type and revision level
HP contact information
For United States and worldwide contact information, see the Contact HP website
•
To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be
recorded or monitored.
•
If you have purchased a Care Pack (service upgrade), see the Support & Drivers website
call 1-800-633-3600. For more information about Care Packs, see the HP website
Customer Self Repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for
greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service
Содержание ProLiant SL250s Gen8
Страница 6: ...Contents 6 Acronyms and abbreviations 112 Documentation feedback 116 Index 117 ...
Страница 15: ...Component identification 15 Item LED Status Definition Off The drive is not configured by a RAID controller ...
Страница 55: ...Hardware options installation 55 o Left node o Right node ...
Страница 66: ...Hardware options installation 66 Front GPU cage Rear GPU cage o Tesla K20 K20X K40 and GRID M40 GPUs ...
Страница 67: ...Hardware options installation 67 Front GPU cage Rear GPU cage To install a secondary GPU in the rear cage ...
Страница 76: ...Cabling 76 SFF hot plug drive cage Front quick release cage Left node ...
Страница 77: ...Cabling 77 Right node Rear quick release drive cage Left node ...
Страница 80: ...Cabling 80 Mini SAS cabling SFF hot plug drive cage Front quick release drive cage Left node ...
Страница 81: ...Cabling 81 Right node Rear quick release drive cage Left node ...
Страница 82: ...Cabling 82 Right node FBWC capacitor pack cabling Left node ...
Страница 83: ...Cabling 83 Right node ...
Страница 97: ...Software and configuration utilities 97 For more information refer to the HP website http www hp com go pcn ...
Страница 110: ...Support and other resources 110 ...
Страница 111: ...Support and other resources 111 ...