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About This Book

This guide provides basic information for upgrading the HP ProDesk Business PC.

WARNING!

Text set off in this manner indicates that failure to follow directions could result in bodily harm

or loss of life.

CAUTION:

Text set off in this manner indicates that failure to follow directions could result in damage to

equipment or loss of information.

NOTE:

Text set off in this manner provides important supplemental information.

iii

Содержание ProDesk 400 G3 MT

Страница 1: ...Hardware Reference Guide HP ProDesk 400 G3 MT Business PC ...

Страница 2: ...ions of Windows 8 This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows 8 functionality See http www microsoft com for details This computer may require upgraded and or separately purchased hardware and or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality See http windows micr...

Страница 3: ... this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information NOTE Text set off in this manner provides important supplemental information iii ...

Страница 4: ...iv About This Book ...

Страница 5: ...zel 9 System board connections 10 Installing additional memory 11 DIMMs 11 DDR4 SDRAM DIMMs 11 Populating DIMM sockets 11 Installing DIMMs 12 Removing or installing an expansion card 14 Drive positions 18 Removing and Installing drives 19 Removing a 9 5mm slim optical drive 20 Installing a 9 5mm slim optical drive 21 Removing a 3 5 inch hard drive 23 Installing a 3 5 inch hard drive 24 Removing a ...

Страница 6: ...Computer operating guidelines routine care and shipping preparation 38 Computer operating guidelines and routine care 38 Optical drive precautions 39 Operation 39 Cleaning 39 Safety 39 Shipping preparation 39 Appendix D Accessibility 40 Supported assistive technologies 40 Contacting support 40 Index 41 vi ...

Страница 7: ...guration features Features may vary depending on the model For support assistance and to learn more about the hardware and software installed on your computer model run the HP Support Assistant utility Standard configuration features 1 ...

Страница 8: ...ight 2 Dual State Power Button 6 USB 3 0 Ports blue 3 Microphone Connector 7 Headphone Connector 4 SD Card Reader optional NOTE The Power On Light is normally white when the power is on If it is flashing red there is a problem with the computer and it is displaying a diagnostic code Refer to the Maintenance and Service Guide to interpret the code 2 Chapter 1 Product features ...

Страница 9: ...rt are available from HP If using a USB keyboard HP recommends connecting the keyboard to one of the USB 2 0 ports with the wake from S4 S5 feature The wake from S4 S5 feature is also supported on the PS 2 connectors if enabled in BIOS F10 Setup When a graphics card is installed in one of the system board slots the video connectors on the graphics card and the integrated graphics on the system boa...

Страница 10: ...ach computer has a unique serial number and a product ID number that are located on the exterior of the computer Keep these numbers available for use when contacting customer service for assistance 4 Chapter 1 Product features ...

Страница 11: ...s easily accessible at all times To reduce the risk of serious injury read the Safety Comfort Guide It describes proper workstation setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the Web at http www hp com ergo WARNING Energized and moving parts inside Disconnect power to the equipment before ...

Страница 12: ...ng system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Loosen the thumbscrew on the...

Страница 13: ...Replacing the computer access panel Place the panel on the computer 1 and then slide it forward 2 and tighten the thumbscrew 3 to secure the panel in place Replacing the computer access panel 7 ...

Страница 14: ... 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Lift up the three tabs on the side of...

Страница 15: ... front bezel 2 To remove the bezel blank press upward on the bottom tab and press downward on the top tab on the side of the blank 1 and then rotate the blank off the front of the bezel 2 Replacing the front bezel Insert the three hooks on the bottom edge of the bezel into the rectangular holes on the chassis 1 and then rotate the top side of the bezel onto the chassis 2 and snap it into place Rem...

Страница 16: ...ack Expansion Card 3 PCI Express x1 X1PCIEXP1 black Expansion Card 4 PCI Express x16 X16PCIEXP black Expansion Card 5 DIMM3 Channel A DIMM3 black Memory Module 6 DIMM1 Channel B DIMM1 black Memory Module 7 Battery BAT black Battery 8 SATA 3 0 SATA1 light blue Any SATA Device other than the Primary Hard Drive 9 SATA 3 0 SATA2 light blue Any SATA Device other than the Primary Hard Drive 10 SATA 3 0 ...

Страница 17: ...AM are not supported NOTE The system will not operate properly if you install unsupported DIMMs Populating DIMM sockets There are two DIMM sockets on the system board with one socket per channel The sockets are labeled DIMM1 and DIMM3 Socket DIMM1 operates in memory channel B Socket DIMM3 operates in memory channel A The system will automatically operate in single channel mode dual channel mode or...

Страница 18: ...procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object For more information refer to Electrostatic discharge on page 37 When handling a memory module be careful not to touch any of the contacts Doing so may damage the module 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact di...

Страница 19: ...ets on page 11 for more information 7 Push the module down into the socket ensuring that the module is fully inserted and properly seated Make sure the latches are in the closed position 3 8 Repeat steps 6 and 7 to install an additional module 9 Replace the computer access panel 10 Reconnect the power cord and any external devices and then turn on the computer 11 Lock any security devices that wer...

Страница 20: ...system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Remove the screw that holds down the expansion card retention latch 1 and then slide the latch up 2 and pull it off the rear of the chassis 3 7 Locate the correct vacant expansion socket on the system board and the correspondi...

Страница 21: ...d and carefully rock it back and forth until the connectors pull free from the socket Lift the card straight up 1 then away from the inside of the chassis 2 to remove it Be sure not to scrape the card against other components Removing or installing an expansion card 15 ...

Страница 22: ...t cover to close the open slot CAUTION After removing an expansion card you must replace it with a new card or expansion slot cover for proper cooling of internal components during operation 11 To install a new expansion card hold the card just above the expansion socket on the system board then move the card toward the rear of the chassis 1 so that the bottom of the bracket on the card slides int...

Страница 23: ...he latch 3 13 Connect external cables to the installed card if needed Connect internal cables to the system board if needed 14 Replace the computer access panel 15 Reconnect the power cord and any external devices and then turn on the computer 16 Lock any security devices that were disengaged when the computer access panel was removed 17 Reconfigure the computer if necessary Removing or installing...

Страница 24: ...ve bay NOTE The drive configuration on your computer may be different than the drive configuration shown above NOTE The upper hard drive bay can contain either a 3 5 inch hard drive or a 2 5 inch hard drive but not both To verify the type and size of the storage devices installed in the computer run Computer Setup 18 Chapter 2 Hardware upgrades ...

Страница 25: ... To prevent loss of work and damage to the computer or drive If you are inserting or removing a drive shut down the operating system properly turn off the computer and unplug the power cord Do not remove a drive while the computer is on or in standby mode Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector For more inform...

Страница 26: ...tlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Disconnect the power cable 1 and data cable 2 from the rear of the optical drive CA...

Страница 27: ...connect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 If you are installing a slim optical drive in a bay covered by a bezel blank remove the front b...

Страница 28: ...th the small hole on the side of the drive and press the latch firmly onto the drive 9 Slide the optical drive through the front bezel 1 all the way into the bay so that the green latch locks onto the chassis frame 2 22 Chapter 2 Hardware upgrades ...

Страница 29: ...e sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from...

Страница 30: ...or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord...

Страница 31: ...blue SATA connectors 8 Replace the computer access panel 9 Reconnect the power cord and any external devices and then turn on the computer 10 Lock any security devices that were disengaged when the access panel was removed Removing a 2 5 inch hard drive NOTE Before you remove the old hard drive be sure to back up the data from the old hard drive so that you can transfer the data to the new hard dr...

Страница 32: ...or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord...

Страница 33: ...rews that were removed from the old drive to install the new one 7 If installing a new drive connect the opposite end of the data cable to the appropriate system board connector NOTE You must connect the primary hard drive data cable to the dark blue connector labeled SATA0 to avoid any hard drive performance problems If you are adding a second hard drive connect the data cable to one of the light...

Страница 34: ...Installing a security lock The security locks displayed below and on the following page can be used to secure the computer Cable lock Padlock 28 Chapter 2 Hardware upgrades ...

Страница 35: ...urity cable fastener to a desktop using the appropriate screws for your environment screws not provided 1 and then snap the cover onto the base of the cable fastener 2 2 Loop the security cable around a stationary object Installing a security lock 29 ...

Страница 36: ... scissor hands of the monitor lock apart and insert the lock into the security slot on the rear of the monitor 1 close the scissor hands together to secure the lock in place 2 and then slide the cable guide through the center of the monitor lock 3 30 Chapter 2 Hardware upgrades ...

Страница 37: ...guide installed on the monitor 6 Attach the accessory cable fastener to a desktop using the appropriate screw for your environment screw not provided 1 and then place the accessory cables into the base of the fastener 2 Installing a security lock 31 ...

Страница 38: ...bscrew from the rear of the chassis and screw the lock to the chassis in the thumbscrew hole using the screw provided 1 Insert the plug end of the security cable into the lock 2 and push the button in 3 to engage the lock Use the key provided to disengage the lock 32 Chapter 2 Hardware upgrades ...

Страница 39: ...9 When you have completed all steps all of the devices at your workstation will be secured Installing a security lock 33 ...

Страница 40: ...ry can be extended by plugging the computer into a live AC wall socket The lithium battery is only used when the computer is NOT connected to AC power HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs go to http www hp com recycle 1 Remove disengage any security devices that prohibit ope...

Страница 41: ... metal clamp that extends above one edge of the battery When the battery pops up lift it out 1 b To insert the new battery slide one edge of the replacement battery under the lip of the holder with the positive side up Push the other edge down until the clamp snaps over the other edge of the battery 2 Type 3 a Pull back on the clip 1 that is holding the battery in place and remove the battery 2 35...

Страница 42: ...procedure 8 Replace the computer access panel 9 Reconnect the power cord and any external devices and then turn on the computer 10 Reset the date and time your passwords and any special system setups using Computer Setup 11 Lock any security devices that were disengaged when the computer access panel was removed 36 Appendix A Battery replacement ...

Страница 43: ... several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heelstraps ...

Страница 44: ...stack computers on top of each other or place computers so near each other that they are subject to each other s re circulated or preheated air If the computer is to be operated within a separate enclosure intake and exhaust ventilation must be provided on the enclosure and the same operating guidelines listed above will still apply Keep liquids away from the computer and keyboard Never cover the ...

Страница 45: ...zene which may damage the finish Safety If any object or liquid falls into the drive immediately unplug the computer and have it checked by an authorized HP service provider Shipping preparation Follow these suggestions when preparing to ship the computer 1 Back up the hard drive files to an external storage device Be sure that the backup media is not exposed to electrical or magnetic impulses whi...

Страница 46: ...ion about a particular assistive technology product contact customer support for that product Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users If you have an issue with a product or would like to tell us about accessibility features that have helped you please contact us at 888 259 5707 Monday through Friday 6 a m to 9 p m...

Страница 47: ... hard drive 26 3 5 inch hard drive 24 battery 34 computer access panel 7 drive cables 19 expansion card 14 memory 11 optical drive 21 L locks cable lock 28 HP Business PC Security Lock 29 padlock 28 M memory installation 11 socket population 11 specifications 11 O optical drive cleaning 39 installation 21 precautions 39 removal 20 P product ID location 4 R rear panel components 3 removing 2 5 inch...

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