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HP Photosmart E317, Руководство пользователя

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67

Troubleshooting and support

6 Troubleshooting and 

support

This chapter contains information on the following topics:

•

Resetting the camera (page 68)

•

HP Photosmart Software, including system requirements 

for HP Photosmart Essential and Premier (page 69)

•

Using the camera without installing the HP Photosmart 

Software (page 69)

•

Possible problems, causes, and solutions (page 76)

•

Error messages on the camera (page 88)

•

Error messages on the computer (page 98)

•

Getting assistance from HP, including web and phone 

support (page 100)

NOTE:

For more information about solutions to problems 

mentioned here, as well as any other issues you might 

have with your camera or the HP Photosmart Software, 

see the HP Customer Care website: 

www.hp.com/support

.

Downloaded from ManualsCamera.com Manuals

Содержание Photosmart E317

Страница 1: ...User Guide HP Photosmart E327 Digital Camera Downloaded from ManualsCamera com Manuals ...

Страница 2: ...ces are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Windows is a U S registered trademark of Microsoft Corporation SD Logo is a trademark of its proprietor Downloaded from ManualsCamera com Manuals ...

Страница 3: ...a 14 Top of the camera 16 Front left side and bottom of the camera 17 Camera states 19 Camera menus 19 2 Taking pictures and recording video clips 21 Using Live View 21 Taking still pictures 23 Recording video clips 24 Using digital zoom 25 Setting the flash 26 Using the focus modes 28 Using the self timer settings 29 Using the Capture Menu 31 Shooting Modes 32 Image Quality 34 Date Time Imprint 3...

Страница 4: ...4 4 Transferring and printing images 55 Transferring images to a computer 55 Printing images directly from the camera 56 5 Using the Setup Menu 59 Display Brightness 60 Camera Sounds 61 Date Time 62 USB Configuration 63 Language 64 Move Images to Card 65 Reset Settings 66 6 Troubleshooting and support 67 Resetting the camera 68 HP Photosmart Software 69 Using your camera without installing the HP ...

Страница 5: ... points about batteries 103 Extending battery life 104 Safety precautions for using batteries 104 Performance per battery type 106 Number of shots per battery type 107 Power indicators 108 Recharging NiMH batteries 109 Safety precautions for recharging NiMH batteries 111 Sleep time out for power conservation 111 B Purchasing camera accessories 113 C Caring for your camera 115 Basic camera care 115...

Страница 6: ...6 HP Photosmart E327 User Guide Downloaded from ManualsCamera com Manuals ...

Страница 7: ...dio capability Record video clips see page 24 or add audio clips to your still pictures see page 54 Transferring images to a computer Easily transfer images from your camera to your computer See page 55 Direct print Print directly from your camera to any PictBridge certified printer without having to connect to your computer See page 56 Internal memory or memory card Store images in your camera s ...

Страница 8: ...the back of the camera until the door latches For the performance of NiMH Lithium and Alkaline batteries when used with this camera see Performance per battery type on page 106 For the number of shots you can expect to get for each battery type based on usage see Number of shots per battery type on page 107 For hints on optimizing battery performance see Appendix A Managing batteries starting on p...

Страница 9: ...keep your fingers clear of the lens Fingerprints on the lens can impair the quality of the picture For information about cleaning the lens see Cleaning the camera on page 117 3 Choose the language The first time you turn the camera on you are prompted to choose a language 1 Scroll to the language that you want by using the buttons on the Controller 2 Press the button to select the highlighted lang...

Страница 10: ...te and time format is correct press the button to move to the next selection 2 Adjust the value of the highlighted selection using the buttons 3 Press the buttons to move to the other selections 4 Repeat Steps 2 and 3 until the date and time are set correctly 5 Press the button when you have entered the proper values for the date and time A confirmation screen appears asking if the correct date an...

Страница 11: ...e Storage on page 121 1 Turn off the camera and open the Battery Memory card door on the side of the camera 2 Insert the memory card in the small slot behind the batteries with the notched end of the card going in first as shown Make sure the memory card snaps into place 3 Close the Battery Memory card door and turn on the camera 4 Press the button then use the button to move to the Playback Menu ...

Страница 12: ... the camera all new images and video clips will be stored on the card and you will no longer be able to view images stored in the camera s internal memory To use internal memory and view images stored there remove the memory card or transfer the images from the internal memory to the memory card see Move Images to Card on page 65 6 Install the software The HP Photosmart Software allows you to tran...

Страница 13: ...porarily disable any virus protection software running on your computer 2 Insert the HP Photosmart Software CD into the CD drive of your computer and follow the on screen instructions If the installation screen does not appear click Start click Run type D Setup exe where D is the letter of your CD drive then click OK 3 When the HP Photosmart Software has finished installing re enable the virus pro...

Страница 14: ... and video clips using Live View and review them afterward in Playback and to view all the menus 2 Live View Playback button If Live View is displayed allows you to switch to Playback If Playback is displayed allows you to switch to Live View If the Image Display is off but the camera is on allows you to turn the Image Display on If a menu is open in the Image Display allows you to close the menu ...

Страница 15: ... button pages 31 47 Allows you to display camera menus select menu options and confirm certain actions on the Image Display 8 Controller with and buttons buttons Allows you to scroll vertically through menus buttons Allows you to scroll horizontally through menus and images on the Image Display Zoom In button While in Live View allows you to digitally zoom the picture to a lower resolution while t...

Страница 16: ... camera Name Description 1 Shutter button page 23 Takes a picture 2 Wrist strap mount Allows you to attach a wrist strap to the camera 3 Video button page 24 Starts and stops recording a video clip 1 2 3 Downloaded from ManualsCamera com Manuals ...

Страница 17: ...t pages 24 29 Blinks during the count down before taking a picture when the camera is set to Self Timer Also turns on solid when recording video 3 Flash page 26 Provides additional light to improve picture taking 4 USB connector pages 55 56 Allows you to connect a USB cable from the camera to a USB enabled computer or any PictBridge certified printer 5 6 1 2 3 4 7 Downloaded from ManualsCamera com...

Страница 18: ... switch between Normal and Macro focus mode 6 Tripod mount Allows you to mount the camera on a tripod 7 Microphone pages 24 54 Records audio clips that are attached to still images and the audio portion of video clips Name Description Downloaded from ManualsCamera com Manuals ...

Страница 19: ...states press the Live View Playback button Camera menus Your camera has three menus that when accessed appear in the Image Display on the back of the camera To access the menus press the button then use the buttons to move to the menu you want To select a menu option use the buttons to highlight it then press the button to display the menu option s sub menu and modify the settings To exit a menu y...

Страница 20: ...e images add audio clips to images select images for printing and delete images For information about using this menu see Using the Playback Menu on page 47 The Setup Menu lets you modify configuration settings such as display brightness date and time and language among others It also allows you to move images from the internal memory to an optional memory card For information about using this men...

Страница 21: ...ctivate Live View when the Image Display is off press the Live View Playback button until the Live View icon appears in the upper left corner of the Image Display TIP To conserve battery life the Image Display shuts down during periods of inactivity when the camera is on You can activate the Image Display by pressing the Live View Playback button Downloaded from ManualsCamera com Manuals ...

Страница 22: ... in Live View Icon Description 1 Live View icon indicating the camera is in Live View This icon displays for the first few seconds 2 Indicates that a memory card is installed in the camera 3 Power indicator such as this full battery level indicator see Power indicators on page 108 4 12 Remaining pictures count actual number depends on the current Image Quality setting and how much space remains in...

Страница 23: ...the Shutter button to take the picture The camera beeps after taking the picture TIP Hold the camera with both hands and gently press the Shutter button to reduce camera shake and prevent blurry pictures After a picture is taken the image appears for several seconds on the Image Display This is called Instant Review You can delete the image during Instant Review by pressing the button then selecti...

Страница 24: ... solid red 3 To stop recording video press and release the Video button again otherwise the video will continue recording until the camera runs out of memory After recording has stopped the first frame of the video clip appears for three seconds on the Image Display This is called Instant Review You can delete the video clip during Instant Review by pressing the button then selecting This Image in...

Страница 25: ...on to enlarge the selection The resolution number on the right side of the screen also becomes smaller as you digitally zoom For example 2 2MP appears in place of 5MP indicating that the image is being captured at a size of 2 2 Megapixels 3 When the image is at the desired size press the Shutter button to take the picture 4 To turn digital zoom off press the button Zoom Out icon until the yellow f...

Страница 26: ...ash setting resets to the default Auto Flash setting when you turn the camera off Setting Description Auto Flash The camera measures the light level and uses the flash if necessary Red Eye The camera measures the light level and uses the flash with red eye reduction if necessary for a description of red eye reduction see Red eye on page 27 Flash On The camera always uses flash If the light is behi...

Страница 27: ... When you use a flash setting with red eye reduction the camera flashes quickly up to three times to cause the subject s pupils to contract thus reducing the effect of the red eye phenomenon before the camera uses the main flash It will take longer to take a picture using red eye reduction because the shutter is delayed for the additional flashes Therefore make sure your subjects wait for the addi...

Страница 28: ...front of the camera The following table describes both of the focus mode settings on the camera Setting Description Normal Use Normal mode when you need to take pictures of subjects more than 1 m 39 in away Macro Use Macro mode to take close up pictures of subjects less than 1 m 39 in away In this mode the camera will focus at a distance range of 60 cm to 1m 24 to 39 in and the Macro icon appears ...

Страница 29: ...deo light blinks for 10 seconds before the camera takes the picture For Video Clips To start recording video press the Video button and then release it A 10 second countdown appears on the Image Display The Self Timer Video light on the front of the camera then blinks for 10 seconds before the camera starts recording the video To stop recording the video clip press the Video button again otherwise...

Страница 30: ...s caused by camera shake Place the camera on a steady surface or a tripod frame your picture then press the Shutter button all the way down and remove your hands from the camera The camera will wait 10 seconds before taking the image eliminating any possibility of your shaking the camera when you press the Shutter button Downloaded from ManualsCamera com Manuals ...

Страница 31: ...utton and then press the button 2 Use the buttons to scroll through the Capture Menu options 3 Either press the button to select a highlighted option and display its sub menu or use the buttons to change the setting for the highlighted option without going to its sub menu 4 Within a sub menu use the buttons and then the button to change the setting for the Capture Menu option 5 To exit the Capture...

Страница 32: ...b menu use the buttons to highlight a setting 3 Press the button to save the setting and return to the Capture Menu The following table explains the Shooting Mode settings in more detail Setting Description Auto Mode Use Auto Mode when you need to take a good shot quickly and do not have time to select a special shooting mode on the camera Auto Mode works well for most shots in normal situations T...

Страница 33: ...ity skylines when you want the foreground and the background to be in focus The camera uses lower ISO and operates with higher saturation for a more vivid effect Portrait Use Portrait mode for pictures that have one or more people as their primary subject The camera optimizes color combined with lower sharpness for a more natural effect Sunset Use Sunset mode to capture outdoor scenes at sunset Th...

Страница 34: ...save the setting and return to the Capture Menu The Image Quality setting affects both the quality of the images and the number of images that can be stored either in the camera s internal memory or on an optional memory card For example the 5MP Best setting results in the highest quality images but consumes more memory space than the next lower setting 5MP Likewise many more still images can be s...

Страница 35: ...u plan to print images up to 297 by 420 mm 11 by 17 in 5MP Images will be full resolution and have medium compression This setting produces high quality images but uses less memory than the 5MP Best setting above This is the default setting and is recommended if you plan to print images up to a size of 210 by 297 mm 8 5 by 11 in 3MP Images will be medium resolution and have medium quality and comp...

Страница 36: ...ner of the image After you select either of the Date Time Imprint settings the date or date and time will be imprinted on all subsequent still images that are captured not on previously captured images After you have taken a picture using either the Date Only or Date Time setting the date or date and time that is imprinted on the image cannot be removed later TIP Verify that the date and time sett...

Страница 37: ...until it is changed again even when you turn the camera off NOTE The Date and Time setting does not apply when recording video clips Setting Description Off The camera will not imprint a date or date time on the image Date Only The camera will permanently imprint the date in the lower left hand corner of the image Date Time The camera will permanently imprint the date and time in the lower left ha...

Страница 38: ...with many dark objects decrease the EV Compensation to darken the scene to be closer to black 1 In the Capture Menu page 31 select EV Compensation 2 In the EV Compensation sub menu use the buttons to change the EV setting in 0 33 steps from 2 0 to 2 0 The new setting is applied to the Live View screen behind the menu so you can see the effect each setting will have on the picture 3 Press the butto...

Страница 39: ...ture Menu page 31 select White Balance 2 In the White Balance sub menu use the buttons to highlight a setting The new setting is applied to the Live View screen behind the menu so you can see the effect each setting will have on the picture 3 Press the button to save the setting and return to the Capture Menu The following table explains the settings in more detail Setting Description Auto The cam...

Страница 40: ...ffect until it is changed again or until the camera is turned off The White Balance setting resets to the default Auto setting when you turn the camera off Tungsten The camera balances color based on incandescent or halogen lighting typically found in homes Fluorescent The camera balances color based on fluorescent lighting Setting Description Downloaded from ManualsCamera com Manuals ...

Страница 41: ... a flash or when taking pictures of fast moving objects Higher ISO speeds produce pictures with more grain or noise 1 In the Capture Menu page 31 select ISO Speed 2 In the ISO Speed sub menu use the buttons to highlight a setting 3 Press the button to save the setting and return to the Capture Menu If the setting is anything other than the default Auto setting the icon for the setting as shown in ...

Страница 42: ...42 HP Photosmart E327 User Guide Downloaded from ManualsCamera com Manuals ...

Страница 43: ...he Playback icon appears in the upper left corner of the Image Display 2 Use the buttons to scroll through your images and video clips Press and hold either of the buttons to scroll faster For video clips indicated by the video icon you see only the first frame for the first 2 seconds They then begin playing automatically 3 To change to Live View after reviewing your images and video clips press t...

Страница 44: ...327 User Guide During Playback the Image Display also indicates additional information about each image or video clip The following table describes this information 2 4 7 6 3 1 5 Downloaded from ManualsCamera com Manuals ...

Страница 45: ...the first few seconds when you enter Playback to indicate that you can scroll through the images or video clips using the buttons 5 2 Indicates this image has been selected for printing 2 copies see Print on page 52 6 17 of 43 Shows the number of this image or video clip out of the total number of images and video clips that are stored in memory 7 0 29 or Shows the recorded length of this audio or...

Страница 46: ...nd the number of pictures remaining A counter indicating the total number of images selected for printing is shown in the upper left hand corner of the screen In addition icons are shown in the upper right hand corner of the screen for an optional memory card if installed indicated by the SD icon and the power indicator see Power indicators on page 108 Downloaded from ManualsCamera com Manuals ...

Страница 47: ...layback then press the button 2 Use the buttons to highlight the Playback Menu option that you want to use on the left side of the Image Display The Playback Menu options are explained later in this section 3 Move to the image or video clip you want to use by pressing the buttons This makes it easy to perform the same action on several images or video clips such as deleting multiple images or vide...

Страница 48: ...d video clip frames on the Image Display See Viewing thumbnails on page 50 3 Magnify Magnifies the currently displayed image See Magnifying images on page 51 4 Print Allows you to specify the number of copies of the currently displayed image to print when connected to a computer or printer See Print on page 52 5 Rotate Rotates the currently displayed still image in 90 degree increments See Rotate ...

Страница 49: ...rmat Memory Card Deletes all of the images video clips and files in internal memory or on an optional memory card and then formats the internal memory or memory card To help prevent corrupted cards and images use Format Card to format optional memory cards before you use them for the first time and when you want to delete all of the images and video clips stored on them Undelete Last Recovers the ...

Страница 50: ...video clip frame 2 Use the buttons to scroll horizontally to the previous or next thumbnail 3 Use the buttons to scroll vertically to the thumbnail directly above or below the current thumbnail 4 Press the button to exit Thumbnail view and return to Playback The current image or video clip that was in the yellow border in Thumbnail view is displayed in full view on the Image Display again At the b...

Страница 51: ...nified image is displayed 1 In the Playback Menu select Magnify 2 To pan around the magnified image use the and buttons 3 To increase magnification to 4x press the button Press the button again to return to normal magnification 4 Press the button to exit Magnify and return to Playback NOTE You can only magnify still images video clips cannot be magnified Downloaded from ManualsCamera com Manuals ...

Страница 52: ...ons to increase or decrease the number of copies to print 3 Use the buttons to select additional images to print 4 After you have selected the images to be printed press the button to return to the Playback Menu Images selected for printing will be printed when you connect your camera to a PictBridge certified printer see Printing images directly from the camera on page 56 or a computer with the H...

Страница 53: ...0 degree increments 1 In the Playback Menu select Rotate 2 Use the buttons to rotate the image clockwise or counter clockwise The image rotates in the Image Display 3 After you have rotated the image to the desired orientation press the button to save image in the new orientation NOTE Rotate is not available for video clips Downloaded from ManualsCamera com Manuals ...

Страница 54: ...ed image already has an audio clip attached to it the Record Audio sub menu is displayed when you select Record Audio This sub menu lists these options Keep Current Clip Retains the current audio clip and returns to the Playback Menu Record New Clip Begins to record audio replacing the previous audio clip Delete Clip Deletes the current audio clip and returns to the Playback Menu TIP To hear audio...

Страница 55: ... on page 12 To transfer images to a computer that does not have the HP Photosmart Software installed on it see Using your camera without installing the HP Photosmart Software on page 69 2 Your camera came with a special USB cable for connecting the camera to a computer Connect the larger end of that USB cable to the computer 3 Open the door on the side of the camera nearest the lens and connect th...

Страница 56: ...pture Preferences HP Photosmart Mac or iPhoto provides the download functionality When the download is complete you can disconnect the camera from the computer Printing images directly from the camera You can connect the camera directly to any PictBridge certified printer to print images To determine if your printer is PictBridge certified look for the PictBridge logo on your printer 1 Check that ...

Страница 57: ... the USB cable to the USB connector on the camera 5 When the camera is connected to the printer a Print Setup menu displays on the camera If you already selected images to print using the camera Playback Menu the number of images selected is shown Otherwise Images ALL is displayed 6 To change the settings in the Print Setup menu use the buttons on the camera to select a menu option then use the bu...

Страница 58: ...ers In addition to the method described in this section you can also print images directly from the printer using the following method If you have an optional memory card that has images or video clips stored on it that you want to print and your printer has a memory card slot remove the optional memory card from the camera and insert it into the printer s memory card slot to print the images or v...

Страница 59: ...uttons 3 Use the buttons to scroll through the Setup Menu options 4 Either press the button to select a highlighted option and display its sub menu or use the buttons to change the setting for the highlighted option without going to its sub menu 5 Within a sub menu use the buttons and then the button to change the setting for the Setup Menu option 6 To exit the Setup Menu press the Live View Playb...

Страница 60: ...tting is Medium 1 In the Setup Menu page 59 select Display Brightness 2 In the Display Brightness sub menu highlight the brightness level you prefer for the Image Display The new setting is applied to the Live View screen behind the menu so you can see the effect the setting will have on the display brightness 3 Press the button to save the setting and return to the Setup Menu The new setting rema...

Страница 61: ... recorded with images or video clips The default Camera Sounds setting is On 1 In the Setup Menu page 59 select Camera Sounds 2 In the Camera Sounds sub menu highlight Off or On 3 Press the button to save the setting and return to the Setup Menu The new setting remains in effect until it is changed again even when you turn the camera off Downloaded from ManualsCamera com Manuals ...

Страница 62: ...6 1 In the Setup Menu page 59 select Date Time 2 In the Date Time sub menu adjust the value of the highlighted selection by using the buttons 3 Press the buttons to move to the other selections 4 Repeat Steps 2 and 3 until the correct date time format date and time are set 5 Press the button to save the setting and return to the Setup Menu The date time format setting remains in effect until it is...

Страница 63: ...rtified printer Disk Drive Causes the computer to recognize the camera as a disk drive using the Mass Storage Device Class MSDC standard Use this setting to transfer images to a Windows 2000 98SE or Me computer that does not have the HP Photosmart Software installed on it see Transferring images to a computer without HP Photosmart Software on page 70 You may be unable to use this setting with a Wi...

Страница 64: ...n menus 1 In the Setup Menu page 59 select 2 In the Language sub menu use the and buttons to highlight the language you want to use 3 Press the button to save the setting and return to the Setup Menu The new setting remains in effect until it is changed again even when you turn the camera off Downloaded from ManualsCamera com Manuals ...

Страница 65: ...e Image Display If there is room on the memory card for all the images in internal memory the confirmation screen asks if you want to move all the images If only some of the images will fit the confirmation screen tells you how many images it can move and asks if you want to move them If no images can be moved to the memory card the confirmation screen displays CARD FULL 3 To move the images highl...

Страница 66: ...ings 3 In the Reset All Settings sub menu highlight one of these two choices Cancel Exits the menu without resetting any of the settings Yes Resets all camera settings to their default value in the Capture Menu and Setup Menu except Date Time Language and USB Configuration 4 Press the button to reset settings and return to the Setup Menu 5 If you removed an optional memory card in Step 1 replace t...

Страница 67: ...ing the HP Photosmart Software page 69 Possible problems causes and solutions page 76 Error messages on the camera page 88 Error messages on the computer page 98 Getting assistance from HP including web and phone support page 100 NOTE For more information about solutions to problems mentioned here as well as any other issues you might have with your camera or the HP Photosmart Software see the HP ...

Страница 68: ...gh removing an optional memory card is not necessary for performing the reset it eliminates the memory card as a possible cause of the problem 3 Remove the batteries from the camera for 5 to 10 seconds 4 Reinsert the batteries and close the Battery Memory card door 5 After verifying that the camera works without an optional memory card turn off the camera and reinsert the card if you have one Down...

Страница 69: ...P Photosmart Essential Software for Windows 98 98SE and Me systems Windows 2000 systems and for Windows XP and x64 systems This version does not have all of the extra features in the HP Photosmart Premier version HP Photosmart Mac Software for Macintosh systems To learn more about the software features and how to use them see the Help feature in the HP Photosmart Software Using your camera without...

Страница 70: ...ows XP or Mac OS X only Use a memory card reader Configure the camera as a disk drive Connecting your camera as a digital camera If you have a Windows XP system or a Mac OS X system simply connect the camera to your computer directly and the operating system will launch a program to help you transfer images Check that your camera USB Configuration in the Setup Menu is set to Digital Camera see pag...

Страница 71: ...it into the memory card reader or the memory card slot in your computer or printer 2 Right click on the My Computer icon on your desktop then select Explore from the menu 3 A screen appears that shows a list of disk drives under My Computer The memory card shows up as a removable disk drive Click on the sign just to the left of the removable disk 4 Two directories folders appear under the removabl...

Страница 72: ...ew name 8 Click on the new folder you just created then go to the Edit pull down menu and click on Paste 9 The images you copied in Step 5 are pasted into this new folder on your computer s hard drive To verify that the images were successfully transferred from the memory card click on the new folder You should see the same list of files in that folder that you saw when you looked at them on the m...

Страница 73: ...her the Download Some or Download All button to transfer the images to your computer By default the images will be put in the Pictures or Movies folder depending on which kind of file they are If the iPhoto application is launched click on the Import button to transfer the images to your computer The images will be stored in the iPhoto application so to access the images later simply run iPhoto If...

Страница 74: ...ght the USB menu option then use the button to select Disk Drive c Press the Live View Playback button to exit the Setup Menu 2 Connect the camera to your computer using the USB cable 3 At this point the process is the same as described in Using a Memory Card Reader onpages 71 73 On Windows computers the camera will appear as a removable disk in the Windows Explorer screen On Macintosh computers e...

Страница 75: ...h computers if either Image Capture or iPhoto do not launch automatically look on the desktop for a disk drive icon with your camera s model number For more information about how to copy files visit Mac Help Downloaded from ManualsCamera com Manuals ...

Страница 76: ...functioning incorrectly are dead are installed incorrectly are missing or are the wrong type The charge in the batteries could be low or completely drained Try installing new or recharged batteries Ensure that the batteries are installed correctly see page 11 Do not use ordinary Alkaline batteries For best results use Energizer Lithium AA or rechargeable NiMH AA batteries Downloaded from ManualsCa...

Страница 77: ...card reader If the camera still does not turn on replace the memory card The camera has stopped operating Reset the camera see page 68 The Power Memory light is on but the Image Display is off The Image Display has shut down after one minute of inactivity Press the Live View Playback button to re activate the Image Display The camera may have experienced a transient problem Reset the camera see pa...

Страница 78: ...not fully charged when new and they discharge over time whether or not they are installed in a camera Batteries that are new or have not been charged recently must be recharged to reach full capacity see page 109 Battery chemistry type is inappropriate for the way the camera is being used See Performance per battery type on page 106 The camera does not respond when I press a button The camera is t...

Страница 79: ...d is not a supported card or is corrupted Ensure that the memory card is the proper type for your camera see page 121 If the card is the proper type turn off the camera remove the memory card and turn on the camera If the camera responds when you press a button then the card is probably corrupted Replace the memory card The camera has stopped operating Reset the camera see page 68 A long delay occ...

Страница 80: ...the way down The internal memory or the optional memory card that is installed is full Transfer images from the camera to your computer then format the internal memory or the memory card page 11 and 49 Or replace the card with a new one The optional memory card that is installed is locked With the camera turned off remove the memory card and switch the locking tab on the card to the unlocked posit...

Страница 81: ...d the camera with two hands as you gently press the Shutter button The subject was close to the camera so the camera should have been set to the Macro focus mode Set the camera to the Macro focus mode and try taking the picture again see page 28 The subject moved or you moved the camera while you took the picture Set the flash to Auto Flash or Flash On and set the shooting mode to Action Hold the ...

Страница 82: ...too much light Try taking the picture from a different angle Avoid pointing the camera directly toward a bright light or reflective surface on a sunny day Decrease EV Compensation see page 38 The scene had many dark objects such as a black object on a dark background Decrease the EV Compensation see page 38 The Display Brightness needs to be adjusted Set the Display Brightness in the Setup Menu to...

Страница 83: ...light background Increase the EV Compensation see page 38 There was not enough light Wait for natural lighting conditions to improve Add indirect lighting Use the flash see page 26 Increase the EV Compensation see page 38 A light is behind the subject Use the Flash On setting see page 26 to brighten the subject This is called fill flash Increase the EV Compensation see page 38 Your finger blocked ...

Страница 84: ...ch has the lowest image compression see page 34 There was not enough light Wait for natural lighting conditions to improve Add indirect lighting Use the flash see page 26 The camera was too warm when the picture was taken The camera may have been on for a long time or stored in a hot location As the camera gets hotter images you take may have more noise resulting in more graininess The effect will...

Страница 85: ...elected you cannot rotate it The image was taken with another camera and cannot be edited on this camera Transfer the images from the camera to your computer see page 55 then view or modify them using the HP Photosmart Software The wrong date and or time is shown The date and or time was set incorrectly or the time zone has changed Reset the date and time by using the Date Time option in the Setup...

Страница 86: ...il the Power Memory light turns solid green indicating that the camera has finished processing I cannot transfer images from the camera to my computer The HP Photosmart Software is not installed on the computer Either install the HP Photosmart Software see page 12 or see Using your camera without installing the HP Photosmart Software on page 69 The computer is unable to understand the Picture Tran...

Страница 87: ...nnect the camera from the computer and reset the camera see page 68 Then restart the image transfer process see page 55 I am having a problem installing or using the HP Photosmart Software Your computer does not have enough RAM to install the software Refer to the computer requirements see page 69 Refer to the HP Customer Care website www hp com support Problem Possible Cause Solution Downloaded f...

Страница 88: ...ke a still picture or video but you can still view images in Playback This message appears sooner with Alkaline batteries than with NiMH or Lithium batteries Replace or recharge the batteries UNSUPPORTED CARD The optional memory card that is installed in the memory slot is not a supported memory card Ensure that the memory card is the proper type for your camera see page 121 If it is the proper ty...

Страница 89: ...mat the memory card by following the instructions on the Image Display or remove the card from the camera if you do not want it to be re formatted Formatting the memory card will delete all files on the card Unable to Format The optional memory card that is installed is corrupted Replace the memory card or if you have a memory card reader try formatting the card on your computer See your card read...

Страница 90: ... video clips and or audio files from the camera to your computer then delete enough files in internal memory or on the memory card to make enough room for the audio recording see page 49 Or replace the card with a new one Insufficient space on card to rotate image or Insufficient space in memory to rotate image There is insufficient room in internal memory or on the optional memory card to save a ...

Страница 91: ...re CARD IS UNREADABLE The camera is having trouble reading the optional memory card that is installed The card may be corrupted or an unsupported type Try turning the camera off and then back on Ensure that the memory card is the proper type for your camera see page 121 If the memory card is the proper type try re formatting the card using the Format option in the Delete sub menu of the Playback M...

Страница 92: ...tware PROCESSING The camera is processing data such as saving the last picture you took If you are in Live View wait a few seconds for the camera to finish processing before taking another picture or pressing another button CHARGING FLASH The camera is recharging the flash It takes longer to charge the flash when the battery is low If you see this message a lot you may need to replace or recharge ...

Страница 93: ... taken with another camera or the image file was corrupted when the camera was shut down improperly The image may still be okay Transfer the image to a computer and try opening it with the HP Photosmart Software Do not remove the memory card when the camera is turned on Camera has experienced an error or Camera has experienced an error and is shutting down The camera may have experienced a transie...

Страница 94: ...tion between the camera and printer Check that the printer is turned on Make sure the cable is connected between the printer and the camera If that does not work turn off the camera and disconnect it from the USB cable Turn the printer off and then on again Re connect the camera and turn it on Unable to Print Error reading image file The image file may be corrupt or too large Turn off the camera R...

Страница 95: ...em from your computer Printer top cover is open The printer is open Close the top cover of the printer Incorrect or missing print cartridge or Incorrect or missing print head The printer cartridge is the incorrect model or is missing Install a new printer cartridge turn the printer off then turn it back on The selected combination of paper type and size is not supported You are trying to print a p...

Страница 96: ...out of ink The printer cartridge is empty Replace the ink cartridge Printer ink cover is open The printer ink cover is open Close the ink cover Paper error The paper tray may be empty or there may be a paper jam Examine the paper tray If it is empty refill it Examine the paper path for a paper jam If you find one clear it Paper is not loaded correctly in the printer The paper is not aligned correc...

Страница 97: ...into the printer and then press the OK or Continue button on the printer Printer error There is a problem with the printer Turn the printer off then on again Press the button on the camera Complete the print request again Message Possible Cause Solution Downloaded from ManualsCamera com Manuals ...

Страница 98: ...tly The cable is not connected correctly Make sure that the cable is firmly connected to the computer and camera The camera is set to the Digital Camera setting but the computer cannot recognize the camera as a digital camera Change the USB setting to Disk Drive see page 63 The camera then appears as another disk drive on the computer so you can copy the image files to the computer The camera is c...

Страница 99: ...camera turned off remove the memory card and switch the locking tab on the card to the unlocked position The USB connection failed Reboot the computer Could Not Send To Service The computer is not connected to the Internet Make sure your computer is online Message Possible Cause Solution Downloaded from ManualsCamera com Manuals ...

Страница 100: ...sed this camera HP online support is available to all HP customers It is the fastest source of up to date product information and expert assistance including Fast e mail access to qualified online support specialists Software and driver updates for your product Helpful websites Camera tips product registration newsletter subscriptions driver and software updates support alerts www hp com www hp co...

Страница 101: ...conditions and phone numbers visit www hp com support 4 Post warranty period After the limited warranty period help is available online at www hp com support 5 Extending or upgrading your warranty If you would like to extend or upgrade your camera s warranty please contact the store where you bought the camera or check the HP Care Pack offers at www hp com support 6 If you already purchased an HP ...

Страница 102: ...102 HP Photosmart E327 User Guide Downloaded from ManualsCamera com Manuals ...

Страница 103: ...ur camera for extended periods of time more than two months HP recommends that you remove the batteries When inserting the batteries in the camera always be sure to orient the batteries as directed by the markings in the battery compartment If the batteries are inserted improperly the compartment door may close but the camera will not operate Never use batteries of different chemistries for exampl...

Страница 104: ... View see Display Brightness on page 60 Minimize the use of flash by setting your camera to Auto Flash instead of Flash On see Setting the flash on page 26 Turn the camera off between shots Safety precautions for using batteries Do not charge any batteries other than NiMH batteries in the optional HP Photosmart Quick Recharger Do not place a battery in fire or heat the battery Do not connect the p...

Страница 105: ...which if damaged may cause the battery to generate heat explode or ignite Immediately discontinue use of the battery if while using charging or storing the battery the battery emits an unusual smell feels excessively hot note that it is normal for the battery to feel warm changes color or shape or appears abnormal in any other way In the event the battery leaks and the fluid gets into your eye do ...

Страница 106: ...ou take more than 30 pictures per month Poor Fair Good Most economical if you take fewer than 30 pictures per month Fair Good Fair Heavy use of flash frequent pictures Poor Good Good Heavy use of video Poor Good Good Heavy use of Live View Poor Good Good Overall battery life Poor Good Fair Low temperature winter use Poor Good Fair Infrequent use Fair Good Fair Want to recharge batteries No No Good...

Страница 107: ...onds per picture and Flash On The maximum number of shots is obtained with minimal use of Live View 10 seconds per picture and Playback 4 seconds per picture Flash is used on 25 of shots The average number of shots is obtained with Live View used at 15 seconds per picture and Playback used for 8 seconds per picture Flash is used on 50 of shots The average number of shots obtained using Alkaline ba...

Страница 108: ...s means that the camera has sufficient battery power to function normally Icon Description Batteries have more than 70 percent energy remaining Batteries have 30 to 70 percent energy remaining Batteries have 10 to 30 percent energy remaining Batteries level is low Only Playback mode available camera will not take pictures Blinking Batteries are depleted Camera will power down Downloaded from Manua...

Страница 109: ...e that you use a set of NiMH batteries be sure that you fully charge them before using them in the camera You may notice that the first several times you use NiMH batteries the battery life seems shorter than what you expect Performance will improve and become optimal after the batteries have been charged and then discharged used completely four or five times You can use the camera normally to dis...

Страница 110: ...eir useful life The performance of all rechargeable batteries including NiMH will degrade over time especially if they are stored and used at high temperatures If battery life has become unacceptably reduced over time replace the batteries The quick recharger may be warm while operating and charging NiMH batteries This is normal NiMH batteries can be left in the quick recharger for any period of t...

Страница 111: ...iMH batteries appear damaged in any way Do not disassemble the quick recharger Unplug the quick recharger from the electrical outlet before cleaning the quick recharger Sleep time out for power conservation To conserve battery power the Image Display turns off automatically if there is no button activity for 30 seconds When the camera is connected to a computer the Image Display turns off automati...

Страница 112: ...112 HP Photosmart E327 User Guide Downloaded from ManualsCamera com Manuals ...

Страница 113: ...com US www hpshopping ca Canada www hp com eur hpoptions Europe Below are some accessories for this digital camera These camera accessories may not be available in all regions HP Photosmart Quick Recharger Kit for AA Battery Cameras L1815A One hour recharging of AA NiMH batteries plus stylish protection for your HP Photosmart E series camera Includes all you need to provide a home away from home f...

Страница 114: ...L1873A L1873B HP Photosmart 256MB SD memory card L1874A L1874B HP Photosmart 512MB SD memory card L1875A L1875B HP Photosmart 1GB SD memory card L1876A L1876B HP Photosmart camera cases Protect your camera with a compact padded case Includes neck strap belt loop and an organizer for memory cards Available in either black Q6216A or silver Q6217A Downloaded from ManualsCamera com Manuals ...

Страница 115: ...the camera body with a clean dry soft cloth Whenever you go from a cold location to a warm one from a snowy mountain to a hotel room for example wrap the camera tightly in a plastic bag Let the camera adapt to the warmer temperature for about an hour before removing it from the plastic bag Doing so will help prevent condensation inside the camera and extend its life Store your digital camera in a ...

Страница 116: ...asy transport Most HP digital camera cases have built in pockets for batteries and memory cards See Purchasing camera accessories on page 113 Always keep your camera equipment with you as carry on when you travel Never check it with suitcases since rough handling and extreme weather can damage it Never open your camera s casing or attempt to repair the camera yourself Touching the inside of a digi...

Страница 117: ... you will need lens cleaning tissue and a soft dry lint free cloth commonly available at photo specialty stores You can also purchase these items in a camera cleaning kit NOTE You should purchase lens cleaning tissue that has not been chemically treated Some chemically treated lens tissue can cause scratching of the lens and Image Display Cleaning the camera lens Do the following to remove any fin...

Страница 118: ...sture and so forth that have accumulated on the camera body and Image Display 1 Blow gently on the Image Display to eliminate dust 2 Wipe the entire surface of the camera and the Image Display using a clean dry soft cloth NOTE You can also wipe the Image Display with lens cleaning tissue Downloaded from ManualsCamera com Manuals ...

Страница 119: ...36 bit 12 bits by 3 colors Lens Focal length 7 7 mm 35 mm equivalent approximately 46 1 mm F Number f 3 5 Lens threads None Zoom 4x digital zoom Focus Fixed focus Focus ranges Normal default 1 m 39 in to infinity Macro 60 cm to 1m 24 to 39 in Shutter speed 1 2000 to 2 seconds Tripod mount Yes Built in flash Yes 6 second typical recharge time Flash working range Maximum with ISO Speed set to Auto 5...

Страница 120: ...ctures audio clip length is 30 seconds or until the camera runs out of memory whichever comes first Video clips audio is recorded automatically Shooting modes Auto default Action Landscape Portrait Sunset Image Quality settings 5MP Best 5MP default 3MP 1MP VGA Date Time Imprint settings Off default Date Only Date Time EV Compensation settings Can be set manually from 2 0 to 2 0 EV Exposure Value i...

Страница 121: ...ultiMediaCard specification are supported Compliant MMC memory cards have the MultiMediaCard logo on the card or package While other SD and MMC cards may work in your camera only HP branded cards are supported SD cards are recommended as they are faster than MMC cards at reading and writing data This camera supports memory cards up to 1GB A high capacity card does not affect camera performance The...

Страница 122: ...ed in the section Recharging NiMH batteries on page 109 Standards PTP transfer 15740 MSDC transfer JPEG MPEG1 level 1 DPOF 1 1 EXIF 2 2 DCF 1 0 DPS Interfaces USB mini B connector to a computer or PictBridge certified printer External body dimensions 99 3 mm L by 32 mm W by 52 6 mm H 3 91in L by 1 40 in W by 2 07 in H Weight 110 grams 0 23 pounds without battery Temperature range Operational 0 to ...

Страница 123: ... because some memory is used for internal camera operations Also the actual file sizes and number of still images that can be stored in the internal memory in the camera or on an optional memory card will vary depending on the content of each still image and the length of the recorded audio clip NOTE The values shown are for images without audio clips 5MP Best 8 images 1 2MB each 5MP default 10 im...

Страница 124: ...124 HP Photosmart E327 User Guide Downloaded from ManualsCamera com Manuals ...

Страница 125: ...pe 107 top points about use 103 types to use 103 blinking lights on camera 15 17 brightening an image 38 buttons on camera 14 buying camera accessories 113 C camera accessories 113 cleaning the body 118 cleaning the image display 118 cleaning the lens 117 general care 115 general cleaning 117 menus 19 reset 68 specifications 119 states 19 turn on off 9 camera care cleaning the body 118 cleaning th...

Страница 126: ...puter 55 to printer 56 connector USB 17 conserving battery life 104 Controller with arrow buttons description 15 D darkening an image 38 Date Time Imprint 36 Date Time setting 10 62 delete during Instant Review 23 24 Delete using 49 description 69 digital zoom 25 direct print printing images from camera to printer or computer 56 disk drive camera as 63 Display Brightness 60 E error messages on cam...

Страница 127: ...y setting 34 ISO Speed setting 41 magnifying 51 number remaining 22 46 number saved in internal memory 123 Print 52 Rotate 53 shooting modes 32 thumbnails view 50 too dark light 38 transferring camera to computer 55 White Balance setting 39 indicators power 108 install batteries 8 memory card 11 software 12 13 internal memory format 49 image capacity of 123 pictures remaining 22 46 ISO Speed setti...

Страница 128: ... 49 install 11 pictures remaining 22 46 supported types and sizes 121 memory internal format 49 image capacity 123 pictures remaining 22 46 Menu OK button description 15 menus Capture 31 overview 19 Playback 47 Setup 59 messages on camera 88 on computer 98 microphone description 18 Move Images to Card 65 N NiMH batteries recharging 109 safety precautions 104 number of images stored in internal mem...

Страница 129: ... 67 purchasing camera accessories 113 R range Exposure Compensation 120 flash 119 focus 119 recharging NiMH batteries 109 record audio clips 54 video clips 24 red eye reduction 27 remaining pictures count 22 46 reset camera 68 Reset Settings 66 reviewing images 43 rotate images 53 S safety precautions for NiMH batteries 104 Self Timer light 17 settings 29 Timer button 15 settings reset 66 Setup Me...

Страница 130: ...ry screen 46 transfer images to computer 55 tripod mount description 18 troubleshoot problems 67 turn on off power 9 U under exposing an image 38 USB configuration setting 63 connector on camera 17 V Video button 16 video clips recording 24 W websites 100 White Balance setting 39 Windows computer install software 13 working range of flash 119 Z zoom digital 25 specifications 119 Downloaded from Ma...

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