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Maintenance and Service Guide

P22v G4/V22 model

SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.

Содержание P22v G4

Страница 1: ...Maintenance and Service Guide P22v G4 V22 model SUMMARY This guide provides information about spare parts removal and replacement of parts diagnostic tests problem troubleshooting and more ...

Страница 2: ...other countries The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition Ju...

Страница 3: ...red product to the customer 2 2 Monitor features 3 Features 3 Front components 4 Rear and side components 5 Locating the serial number and product number 6 3 Illustrated parts catalog 8 How to order parts 9 4 Removal and replacement procedures 10 Preparation for disassembly 10 RC 10 Power board 13 Connector repair 14 VGA connector CRT1 15 HDMI connector HDMI1 16 Function test 16 Support and troubl...

Страница 4: ...electrical components are sensitive to electrostatic discharge ESD Follow ESD safety procedures while handling these parts Some products contain more than one battery Do not disassemble or expose a battery to high temperatures such as throwing into fire or the battery may explode Refer to government requirements for battery recycling or disposal This information provides general service informatio...

Страница 5: ...ive is a legal requirement by the EU European Union for the global electronics industry sold in the EU and other countries Any electrical and electronics products launched in the market after June 2006 should meet this RoHS requirement Products launched in the market before June 2006 are not required to be compliant with RoHS parts If the original parts are not RoHS complaint the replacement parts...

Страница 6: ...n jack P21 models only Four on screen display OSD buttons three that you can reconfigure to quickly allow selection of themost commonly used operations Plug and Play capability if supported by your operating system VESA mounting bracket for attaching the monitor head to a wall mount device or swing arm selectproducts only Security cable slot on the rear of the monitor for an optional security cabl...

Страница 7: ... press the buttons to navigate through the menu The function light icons indicate the default button functions For a description of thesefunctions see Using the function buttons on page 14 You can reassign the function buttons to quickly select the most commonly usedoperations See Reassigning the function buttons on page 14 3 Power button Turns the monitor on or off 4 Power light White The monitor...

Страница 8: ...r connector Connects the power cord 2 Stand release button Releases the stand from the monitor 3 HDMI port select products only Connects the HDMI cable to a source device such as a computer or game console 4 VGA connector Connects the VGA cable to the source device 5 Audio in jack select products only Connects the audio cable to the monitor 6 Security cable slot Connects an optional security cable...

Страница 9: ...l 1 and Spec label 2 are located on the rear of the monitor The serial number and product number are located on a Safety label You may need these numbers when contacting HP about the monitor model For worldwide models Barcode label for P22v G4 Barcode label for V22 ...

Страница 10: ...7 Spec label for P22v G4 Spec label for V22 ...

Страница 11: ...r components and their descriptions Item Description Qty 1 Front Cover_ABS 35 _Jack Black 1 2 OSD key_ABS 35 _Jack Black 1 3 Lens_PC_Clear 1 4 OSD key BD 1 5 21 5 LCM_Panda OC 1 6 Grounding screw 1 7 PCB screw 1 8 Front Cover fixing screw 1 9 Power BD 1 10 IF BD 2 11 Main chassis_SGCC 1 12 VGA screw 1 13 Wall mount bracket 1 ...

Страница 12: ...utor Distributor part number CAP EL 100U 450V M RT7 5 18 35 SUSCON PT501 SUSCON SE450M101K35T014L13R CAP EL 100U 450V M RT7 5 18 35 5 KL CAPXON CAPXON KL101M450K355ECRRV Connectors by manufacturer Component description Location identifier Component distributor Distributer part number Remark VGA CRT1 Kycon Inc https www digikey com PN 2092 K61X E15S N ND HDMI HDMI1 Switchcraft Inc https www digikey...

Страница 13: ...ide 2 Clean the room for disassembly 3 Identify the disassembly area 4 Check the position that the monitors are to be placed along with the number of monitors Prepare the area for material flow according to the disassembly layout 5 Be sure to have the following equipment and materials Press fixture Working table Screwdriver Knife Gloves Cleaning cloth ESD protection Scraper bar in the following di...

Страница 14: ...11 2 Remove Rear Cover From Display Head 3 Remove Acetate Tape And OSD key BD From Display Head ...

Страница 15: ...12 4 Remove Bracket Assembly From Display Head 5 Remove Panel Assembly away from front bezel 6 Remove screws from Bracket Assembly and PCB board ...

Страница 16: ... board part number is 755 06802 0001 Before removing the power board follow these steps Prepare the monitor for disassembly See Preparation for disassembly on page 10 Remove the power board 1 The HP P22v G4 V22 power board no connector 2 Locate the part number location on the board ...

Страница 17: ...t the connector up and away from the PCB No Connector repair This procedure includes VGA and HDMI connectors The connectors are on the main board board part number 7ZB 06801 0011 The connector identifiers are as follows Connector Location VGA CRT1 HDMI HDMI1 ...

Страница 18: ...nector 1 Use a hot air gun to melt the solder on the pins Pin solder with soldering iron and absorber You can gently push down with the soldering iron once everything is molten to move VGA connector out of the through holes 2 Lift the VGA connector from the PCB 3 Place the new component on the PCB Be sure that it matches the PCB footprint 4 Solder the new component ...

Страница 19: ...e the new component on the PCB Be sure that it matches the PCB footprint 5 Solder the new component Function test After repair be sure to confirm that all functions are working Table 4 1 Function test Test item Operating description Tool used VGA test Confirm whether image displays and sound plays correctly on the monitor Computer or DVD player sound bar HDMI Test Confirm whether image displays co...

Страница 20: ...or Replace the video card or connect the video cable to one ofthe computer s on board video sources Image appears blurred indistinct or too dark Brightness is too low Open the OSD menu and select Brightness to adjust the brightness scale as needed Check Video Cable is displayed on screen Monitor video cable is disconnected Connect the appropriate video signal cable between the computer and monitor...

Страница 21: ...cs card software Enable VRR in your graphics card software The refresh rate might be set too low In Windows set the refresh rate to its maximum setting Content and or hardware might notbe VRR capable Verify the content being displayed is VRR capable Be sure that a computer with an AMD Radeon graphics card or a AMD A Series processor is connected to the monitor using aDisplayPort or HDMI cable The ...

Страница 22: ...ts 8 parts ordering 9 power board removal 13 precautions 1 preparation for disassembly 10 RC removal 10 rear components 5 removal power board 13 RC 10 removal and replacement procedures 10 returning to customer 2 RoHS 2002 95 EC requirements 2 safety information 1 serial number location 6 service information 1 spare parts 8 support and troubleshooting 17 troubleshooting 17 ...

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