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Support and other resources 38

Support and other resources

Before you contact HP

Be sure to have the following information available before you call HP:

•

Technical support registration number (if applicable)

•

Product name

•

Chassis serial number

•

Product identification number

•

Applicable error messages

•

Operating system type and revision level

To obtain product information, log in to iLO CM firmware and use the

Show Chassis Info

command. For

more information, see the

HP Moonshot iLO Chassis Management CLI User Guide

in the HP Moonshot

Information Library

HP contact information

For United States and worldwide contact information, see the Contact HP website
In the United States:

•

To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be

recorded or monitored.

•

If you have purchased a Care Pack (service upgrade), see the Support & Drivers website

call 1-800-633-3600. For more information about Care Packs, see the HP website

Содержание Moonshot-45XGc

Страница 1: ... This document is for the person who installs administers services and troubleshoots switches This guide provides identification setup installation and removal procedures HP assumes you are qualified in these areas Part Number 796044 001 September 2014 Edition 1 ...

Страница 2: ...ithout notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein ...

Страница 3: ...ling the switch module 15 Cabling 18 Supported cables and transceivers 18 Installing a DAC cable 18 Installing a transceiver 19 Command Line Interface 21 Connecting to the switch console 21 Default user name and password 21 Terminal settings 21 Accessing the CLI locally 21 Accessing the CLI remotely 22 Accessing the CLI using iLO 22 Configuration 24 Switch documentation 24 Firmware 25 Update the s...

Страница 4: ...35 Turkey RoHS material content declaration 35 Ukraine RoHS material content declaration 35 Warranty information 35 Electrostatic discharge 36 Preventing electrostatic discharge 36 Grounding methods to prevent electrostatic discharge 36 Specifications 37 Chassis environmental specifications 37 Chassis specifications 37 Support and other resources 38 Before you contact HP 38 HP contact information ...

Страница 5: ... System firmware update is in process Off Chassis ID is not selected 4 Cartridge health LEDs Green Normal operation Amber Standby mode Flashing amber Degraded condition Flashing amber All Moonshot 1500 CM module is not installed Flashing red Critical condition Off Cartridge is not installed or no power exists 5 Switch module A health LED Green Normal operation Flashing amber Degraded condition Fla...

Страница 6: ...1 Q4 support Ethernet traffic only The following cables and transceiver modules are supported HP 40GBASE QSFP DAC HP 40GBASE QSFP to 4x10G SFP HP 40GBASE QSFP SR4 HP 40GBASE QSFP HP QSFP to SFP Adapter Use any available port to connect to the data center Be sure the port is populated with a supported HP transceiver module that is compatible with the data center switch port type ...

Страница 7: ...ing blue Switch module firmware update is in progress Off Switch module ID is not selected 2 Uplink module health LED Green Normal operation Flashing amber Degraded condition Flashing red Critical condition Off No power 3 Uplink module link LED Solid green Link Off No link 4 Uplink module activity LED Flashing green Activity Off No activity 5 Reset button Resets the switch module ...

Страница 8: ...o power 3 Switch module uplink activity LED Green Link Flashing green Activity Off No activity 4 Switch module downlink activity LED Green Link Flashing green Activity Off No activity 5 Switch module UID LED button Solid blue Switch module ID is selected Flashing blue Switch module firmware update is in progress Off Switch module ID is not selected 6 Access panel sensor Detects the presence of the...

Страница 9: ... sure that the rack is adequately stabilized before extending a component from the rack 2 Extend the chassis from the rack until it locks once 3 Press the push tab on the rail and then fully extend the chassis WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers ...

Страница 10: ...complete Do not operate the chassis for long periods of time with the access panel removed IMPORTANT To maintain appropriate cooling fans will operate at a high speed when the access panel is removed IMPORTANT When the access panel is removed the chassis might be placed into a low power operating state to reduce thermal stress To remove the component 1 If the locking latch is locked use a T 15 Tor...

Страница 11: ...over to locate the HP Moonshot 1500 Chassis label This label provides information on LED status indicators component identification and chassis and switch installation procedures Open the cable management arm To open the cable management arm lift it up as you swing it open ...

Страница 12: ...Operations 12 Remove the uplink module blank Remove the component as indicated Remove the switch module blank Remove the component as indicated ...

Страница 13: ...he uplink module power down when either module is removed from the chassis The switch module and the uplink module power up after both modules are installed in the chassis Removing any component from bay A or bay B does not disrupt traffic for the other switch Always use the recommended firmware version For current information on recommended firmware versions see the HP website http www hp com go ...

Страница 14: ...n be installed in the uplink module bays located in the rear of the chassis Installing the uplink module IMPORTANT To avoid connectivity loss do not remove any network cables or uplink modules already in operation 1 Remove the uplink module bay blank ...

Страница 15: ...ore information see the Installation information and guidelines on page 13 5 After both components have been installed verify the switch firmware is at the recommended firmware version For more information see the HP website http www hp com go moonshot download The installation is complete Installing the switch module CAUTION To avoid connectivity loss do not remove switches already in operation T...

Страница 16: ...Setup 16 3 Locate the switch module slot and remove the blank 4 Prepare the switch module for installation ...

Страница 17: ... If the uplink module is not installed install the uplink module before verifying LEDs For more information see Installation information and guidelines on page 13 7 Install the access panel 8 Install the chassis in the rack 9 After both components have been installed verify the switch firmware is at the recommended firmware version http www hp com go moonshot download The installation is complete ...

Страница 18: ...P to 4x10G SFP HP 40GBASE QSFP SR4 HP 40GBASE QSFP HP QSFP to SFP Adapter Installing a DAC cable 1 If needed remove the packaging and protective caps 2 Verify the cable is the correct type by checking the label on the transceiver 3 Remove the dust plug from the correct port 4 Align the transceiver in front of the port with the label facing up 5 Install the cable A QSFP DAC cable shown ...

Страница 19: ...e transceiver CAUTION Do not remove the dust plugs from the transceiver or the connector until you are ready to connect the cable The plugs protect the ports and connectors from contamination and ambient light NOTE Transceivers may have a bail clasp latch or a pull tab latch If installing a transceiver with a bail clasp latch be sure the latch is closed before connecting the cable To install a tra...

Страница 20: ...Cabling 20 o Transceiver adapter If a cable needs to be connected remove any dust plugs or covers and then connect the cable ...

Страница 21: ...name and password No user name or password is required to login to the switch by default Terminal settings Use the following terminal settings when connecting to the serial console port Moonshot 4QSFP uplink module components on page 6 115200 baud rate 8 data bits No parity 1 stop bit No flow control Accessing the CLI locally If using a PC with a terminal emulator be sure a terminal emulator is in...

Страница 22: ...address Configure access authentication methods To see configuration procedures see the HP Moonshot 45XGc Switch Fundamentals Configuration Guide in the HP Moonshot Switch Library http www hp com go moonshot XGcSwitch Accessing the CLI using iLO To connect to the switch VSP from the iLO CLI enter connect switch vsp sa sb The switch console is displayed Interacting with the switch from the iLO CM f...

Страница 23: ...witch power or switch UID LED o set switch power off on sa sb sa b o set switch uid off on sa sb sa b For more information on the iLO CM firmware see the latest HP Moonshot iLO Chassis Management CLI User Guide in the HP Moonshot Information Library http www hp com go moonshot docs ...

Страница 24: ...Configuration 24 Configuration Switch documentation To configure the switch see the switch configuration guides in the HP Moonshot Switch Information Library http www hp com go moonshot XGcSwitch ...

Страница 25: ...lename startup a2105 ipe Configure IP addresses and routes so the device and the TFTP server can reach each other Details not shown Configure TFTP settings on both the device and the TFTP server Details not shown Display information about the current software images Sysname display version Use TFTP to download the image file startup a2105 ipe from the TFTP server to the root directory of the flash...

Страница 26: ...k mapping Production network mapping The first network interface discovered by the operating system routes traffic through switch A The second network interface discovered by the operating system routes traffic through switch B ...

Страница 27: ...aming convention The unit number identifies the stack member within a stack of switches The slot number identifies one of the following o Internal ports are located on slot 0 o External ports are located on slot 1 The port identifies the specific physical port or logical interface being managed on a given slot To learn more see switch documentation in the HP Moonshot Networking Library http www hp...

Страница 28: ...ort Port speed Interface 1 Q1 40Gb 10Gb fortygige1 1 1 ten gigabitethernet1 1 1 1 4 2 Q2 40Gb 10Gb fortygige1 1 2 ten gigabitethernet1 1 2 1 4 3 Q3 40Gb 10Gb fortygige1 1 3 ten gigabitethernet1 1 3 1 4 4 Q4 40Gb 10Gb fortygige1 1 4 ten gigabitethernet1 1 4 1 4 ...

Страница 29: ...ks to the cartridge nodes Each SoC is identified as a cartridge node The iLO CM firmware identifies each node as cxny where c is the cartridge and n is the node Switch interfaces correspond to cartridge nodes respectively For example c28n1 corresponds to cartridge 28 node 1 and interface 1 0 28 ...

Страница 30: ...ng Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on the HP Moonshot System The document is available in the HP Moonshot Information Library http www hp com go moonshot docs ...

Страница 31: ...s CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases whe...

Страница 32: ... you request HP to replace these parts you will be charged for the travel and labor costs of this service 2 Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product 3 No Some HP p...

Страница 33: ...on CAUTION For proper cooling be sure every switch module bay and uplink module bay has either a blank or a module installed To remove the switch module 1 Extend the chassis from the rack on page 9 2 Remove the access panel on page 10 3 Locate and remove the switch module Removing the uplink module CAUTION Be sure to save the running configuration of the switch before removing any switch component...

Страница 34: ...ement procedures 34 CAUTION For proper cooling be sure every switch module bay and uplink module bay has either a blank or a module installed 1 Open the cable management arm on page 11 2 Remove the component as indicated ...

Страница 35: ...p www hp com support Safety Compliance EnterpriseProducts Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Products http www hp com support Storage Warranties HP Networ...

Страница 36: ...tic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance ...

Страница 37: ... level An altitude derating of 1 C per 304 8 m 1 8 F per 1000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Upper operating limit is 3 048 m 10 000 ft or 70 kPa 10 1 psia Upper non operating limit is 9 144 m 30 000 ft Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 kPa 10 1 psia Ch...

Страница 38: ...Management CLI User Guide in the HP Moonshot Information Library http www hp com go moonshot docs HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack se...

Страница 39: ...ility CSR Customer Self Repair DAC direct attach cable DHCP Dynamic Host Configuration Protocol ESD electrostatic discharge ID identification MAC Media Access Control QSFP quad small form factor pluggable QSFP enhanced quad small form factor pluggable SCP Secure Copy Protocol SFP enhanced small form factor pluggable ...

Страница 40: ...Acronyms and abbreviations 40 SFTP Secure File Transfer Protocol SoC system on chip SR short range SSH Secure Shell TFTP Trivial File Transfer Protocol UID unit identification VSP virtual serial port ...

Страница 41: ...oviding documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Страница 42: ...ont panel components 5 G guidelines installation 13 guidelines troubleshooting 30 H health LED 5 HP contact information 38 HP technical support 38 I illustrated parts catalog 31 installation 14 15 installing modules 14 15 interface 27 28 29 L LED health 5 LEDs 5 LEDs front panel 5 LEDs unit identification UID 5 P part numbers 31 35 port identification 27 port mapping 26 27 preparation procedures 9...

Страница 43: ...43 T technical support 38 troubleshooting 30 U updating firmware 25 uplink module 14 uplink module bay identification 13 14 uplink module installing 14 uplink module removing 33 W warranty 31 35 website HP 38 ...

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