Troubleshooting
HP ProLiant ML530 Generation 2 Server Setup and Installation Guide
D-11
HP CONFIDENTIAL
Writer: Richard O. Heath File Name: m-appd Troubleshooting.doc
Codename: Seattle Slew Part Number: 225579-002 Last Saved On: 1/8/03 3:24 PM
Problems After Initial Boot
Once your server has passed POST, you may still encounter errors, such as an
inability to load your operating system. Use Table D-7 to troubleshoot server
installation problems that occur after the initial boot.
Refer to “Software Problems” in the
Servers Troubleshooting Guide
for more
information.
Table D-7: Problems After Initial Boot
Problem Possible
Reasons Possible
Solutions
SmartStart requirement not
performed.
Check the SmartStart Release Notes provided
in the SmartStart Online Reference Information
on the SmartStart CD.
IDE cable or power cable not
connected to
CD-ROM drive.
Check the IDE signal cable between the
system board and CD-ROM to be sure that it is
connected properly.
Check the power supply connection between
the CD-ROM drive and the power backplane.
Insufficient memory is
available.
A rare Insufficient Memory message may
display the
first
time SmartStart is booted on
certain unconfigured systems. Simply cold-
boot the machine with the SmartStart
CD
inserted in the CD-ROM drive to correct the
problem.
System cannot
load
SmartStart.
Existing software is causing
conflict.
Run the System Erase Utility. Read the
Caution
below. Refer to the instructions in the
Servers Troubleshooting Guide.
continued