42
Diagnostics and troubleshooting
Exiting maintenance mode
The
Exit
option ends the current login session. Enter the maintenance mode account name and password
(prom, prom) to log in again. Momentarily press and release the
Maintenance
button, or power cycle the
switch to return to normal operation.
Unpacking the firmware image file in maintenance mode
The
Image Unpack
option unpacks and installs new firmware when the current firmware has become
corrupt. Before using this option, you must load the new firmware image file onto the switch. The steps to
install new firmware using this option are as follows:
1.
Place the switch in maintenance mode. See the procedure for maintenance mode in ”
2.
Use FTP to load a new firmware image file onto the switch. See the
Image
command in the
McDATA
4Gb SAN Switch for HP p-Class BladeSystem user guide
for an example of how to load the image file
using FTP. Close the FTP session.
3.
Enter the following command using the default IP address 10.0.0.1, and press
Enter
to establish a
Telnet session with the switch.
telnet 10.0.0.1
4.
Enter the maintenance mode account name and password (prom, prom), and press
Enter
.
Switch login: prom
Password:xxxx
5.
Enter
1
from the maintenance menu and press
Enter
. Enter the firmware image file name when
prompted for a file name prompt.
Image filename:
filename
Unpacking ’filename’, please wait...
Unpackage successful.
6.
Enter
7
and press
Enter
to reset the switch and exit maintenance mode.
Resetting the network configuration in maintenance mode
The
Reset Network Config
option resets the network properties to the factory default values and saves them
on the switch.
Restoring factory user accounts in maintenance mode
The
Reset User Accounts to Default
option restores the password for the Admin account name to the default
(password) and removes all other user accounts from the switch.
Copying log files in maintenance mode
The
Copy Log Files
option copies all log file buffers to a file on the switch named
logfile
. You can use
FTP to download this file to the management workstation. You must download
logfile
before resetting
the switch.
Removing the switch configuration in maintenance mode
The
Remove Switch Config
option deletes all configurations from the switch except the default
configuration. This restores switch configuration parameters to the factory defaults except for user accounts
and zoning.
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