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Verify print server operation

1.

Print an HP Jetdirect configuration page to check for status messages.

The steps to print a configuration page can vary with the printer/MFP model. For most printers/

MFPs with a control panel, a menu map is provided to navigate the control panel menus. To print

a configuration page, use the menu map or see your printer/MFP documentation for specific

instructions.

2.

If a message other than

PRINT SERVER READY

appears, try the following:

●

Verify that the printer/MFP uses the latest firmware.

●

Verify that the HP Jetdirect 2700w Print Server is firmly attached to the printer/MFP.

●

Turn off the printer/MFP, reinstall the HP Jetdirect 2700w Print Server, and turn on the

printer/MFP. Check for any displayed messages.

ENWW

Verify print server operation

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Содержание Jetdirect 2700w

Страница 1: ...HP Jetdirect 2700w USB Solution Print Server Setup Guide ...

Страница 2: ......

Страница 3: ...HP Jetdirect 2700w USB Solution Print Server Setup Guide ...

Страница 4: ...cts and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Applicable product J8026A Edition 3 11 2014 Microsoft Windows Windows Server Windows 7 Windows Vista and Windows XP are either regist...

Страница 5: ...o factory defaults 8 HP LaserJet printer MFP reset 8 Service menu example 8 Network computers cannot communicate with the printer 9 Configured channel does not match the configuration page 10 Improve reception and performance 10 Firmware download failure 10 Appendix A Glossary 12 Wireless LAN terms and concepts 12 Access point 12 Peer to peer mode 12 Channels 12 Encryption 13 Infrastructure mode 1...

Страница 6: ...frequencies 21 Safety 22 Wireless telecommunications 22 Appendix D Regulatory statements 23 FCC statement 23 Regulatory Model Identification Number 24 Canada 24 Regulatory wireless statements and required markings 24 Exposure to radio frequency radiation 25 Notice to users in Argentina 25 Notice to users in Brazil 25 Notice to users in Canada 25 Notice to users in China 25 European Union regulator...

Страница 7: ...rkey RoHS 29 China RoHS 30 Appendix E Service and support 31 Hewlett Packard limited warranty statement 31 Your authorized dealer 32 Service billing out of warranty 33 Service outside the USA 33 Local warranty statements 33 Australia and New Zealand 33 Customer support 33 HP support online 33 HP support by phone 33 Product accessibility 34 ENWW v ...

Страница 8: ...vi ENWW ...

Страница 9: ... Sun Microsystems Solaris IBM AIX HP MPE i RedHat Linux SuSE Linux For a complete list of supported operating systems see Embedded services on page 17 A supported HP printer or multifunction peripheral MFP Go to http www hp com go jetdirect to see a current list of supported printers and MFPs Your printer MFP must be operating properly Use the documentation supplied with your printer MFP to assemb...

Страница 10: ...s including the HP Jetdirect 2700w Print Server see the HP Jetdirect Print Servers Administrator s Guide in Adobe Acrobat Reader PDF format This guide is available at www hp com go jetdirect For Adobe Acrobat PDF format documents Adobe Acrobat Reader 4 0 or greater is required Adobe Acrobat Reader is available free from Adobe s Web site at www adobe com products acrobat readstep html NOTE For Adob...

Страница 11: ...ardware CAUTION HP Jetdirect print servers contain electronic components that can be damaged by static electricity through electrostatic discharge ESD To prevent ESD damage maintain frequent contact with any bare sheet metal surface on the printer A grounding wrist strap or similar device is useful for this purpose Avoid touching electronic components or circuit paths 1 Upgrade the firmware on you...

Страница 12: ...3 Turn off and then restart the printer MFP 4 Verify that the printer MFP is connected to your network using a network cable 4 Chapter 2 Installation ENWW ...

Страница 13: ...print a configuration page use the menu map or see your printer MFP documentation for specific instructions 2 If a message other than PRINT SERVER READY appears try the following Verify that the printer MFP uses the latest firmware Verify that the HP Jetdirect 2700w Print Server is firmly attached to the printer MFP Turn off the printer MFP reinstall the HP Jetdirect 2700w Print Server and turn on...

Страница 14: ...ou can typically locate the IP address by using the printer MFP control panel or by printing a configuration page The HP Embedded Web Server is displayed 3 Select the Networking tab 4 From the Configuration menu select Wireless The Wireless page displays all the wireless configuration parameters required to make a wireless connection to your network 5 To use a wizard which will guide you through t...

Страница 15: ...00w Print Server available from www hp com go jetdirect The diagnostic tools and utilities provided with your network software for example TCP IP utilities or network printer management applications such as HP Web Jetadmin HP Jetdirect configuration page The HP Jetdirect configuration page provides comprehensive print server status It is an important diagnostic tool especially if network communica...

Страница 16: ...HP Jetdirect configuration page before performing a reset Resetting the printer clears all data from the printer memory and resets all printer settings including network configurations to their factory default values After a reset users will be affected due to changes in user specified printer settings Network systems will lose their connection to the printer After a reset print an HP Jetdirect co...

Страница 17: ... key entries or the specified transmit key IP address BSSID Basic Service Set Identifier which distinguishes one wireless LAN from another even though they have the same SSID The wireless function is turned on and operating properly print an HP Jetdirect configuration page The computer is within range of the HP Jetdirect 2700w Print Server If the HP Jetdirect 2700w Print Server is in peer to peer ...

Страница 18: ...and cordless telephones use similar frequencies that can interfere with wireless LAN signals In general the HP Jetdirect 2700w Print Server s data transfer rates will decrease with increasing distance obstructions and interference For these symptoms The signal strength is poor or marginal Print jobs are excessively slow Try these actions Reorient the printer In general having the print server poin...

Страница 19: ...If the firmware download fails to complete restart the download without cycling power to the print server ENWW Firmware download failure 11 ...

Страница 20: ...lled AirPort network mode Peer to peer mode Peer to peer mode is a wireless network topology where wireless devices communicate with each other directly An access point is not used On Apple networks this method is called computer to computer mode NOTE HP recommends that you use infrastructure mode if you plan to use six or more devices When set in this mode the HP Jetdirect print server receives p...

Страница 21: ...s called 40 bit 64 bit 104 bit or 128 bit encryption Forty bit and 64 bit encryption are really the same as are 104 bit and 128 bit encryption When entering WEP keys the user specifies 40 bits for 64 bit encryption or 104 bits for 128 bit encryption An additional 24 initialization vector IV bits are automatically added for a total of 64 bits and 128 bits respectively In this guide 40 64 bit and 10...

Страница 22: ...use the same key The HP Jetdirect print server supports IEEE 802 11 WEP keys for encrypted network communications WEP Enterprise The network uses WEP with EAP 802 1x authentication This type of security utilizes a central authentication server such as RADIUS to authenticate users on the network The HP Jetdirect print server supports these server based authentication protocols LEAP PEAP and EAP TLS...

Страница 23: ...nd wireless transmission performance is reduced with increasing distance between devices and with obstacles that block or absorb signals Network printing terms and concepts Client server printing On a client server network client computers send print jobs to a dedicated network server that controls the use of each installed printer The HP Jetdirect print server receives print jobs over the network...

Страница 24: ...the specific network protocol used On an IP network network addresses are configured and stored on each HP Jetdirect print server during installation and are listed on the HP Jetdirect configuration page for the print server Hardware address Each device on a network contains a unique LAN hardware or station address that is assigned by the manufacturer of the device Because HP Jetdirect print serve...

Страница 25: ...re HP LaserJet Utility for Macintosh Mac OS Embedded services Key services embedded in the HP Jetdirect 2700w Print Server are listed below For the latest features and services visit www hp com go jetdirect Table B 2 Embedded services Configuration and management BootP DHCP IPv4 only DHCPv6 TFTP IPv4 only Web Proxy Automatic Manual cURL LLMNR Telnet IPv4 only SNMP v1 v2c v3 agents Bonjour for Mac ...

Страница 26: ...inting TCP ports 20 21 WS Print Microsoft Web Services Security SNMP v3 SSL TLS 802 1X authentication WEP WPA WPA2 LEAP PEAP and EAP TLS Kerberos Access Control List Firewall Supported Web browsers for HP Embedded Web Server Microsoft Internet Explorer 6 x and higher Google Chrome Mozilla Firefox 2 x and higher Opera 9 0 and higher Safari 2 0 and higher Supported network protocols The supported ne...

Страница 27: ... IPP Internet Printing Protocol FTP File Transfer Protocol printing TCP IPv6 Microsoft Windows Server 2003 32 and 64 bit Windows Server 2008 32 and 64 bit Windows 7 32 and 64 bit Windows Vista 32 and 64 bit and Windows XP 32 and 64 bit Direct Mode port 9100 printing Requires HP IPv6 IPv4 port monitor software running on the system Mac OS 10 4 and later LPR LPD Line Printer Daemon RFC 1179 complian...

Страница 28: ...ess telecommunications Network for print server setup HP Jetdirect USB 2 0 compliant connector Electrical Electrical power is supplied by the printer MFP s rear USB host port 500ma maximum 5 0 V nominal DC Environmental Operating Non Operating Temperature 0 to 55 C 32 to 131 F 40 to 70 C 40 to 158 F 20 Appendix C Specifications ENWW ...

Страница 29: ...No 1996 98 Class B Korea Acoustic Not applicable Radio characteristics HP subassemblies The HP Jetdirect 2700w Print Server is designed for operation for radio frequencies in the license free 2 4 GHz band However due to local radio regulations and restrictions the radio characteristics of your particular HP Jetdirect 2700w Print Server can vary according to the location in which the product is use...

Страница 30: ...cy MHz 5 2432 12 2467 6 2437 13 2472 7 2442 Safety Product complies with IEC 60950 1 2005 EN 60950 1 2006 A11 2009 Wireless telecommunications This product complies with EN 300 328 EN 301 489 17 FCC 15 247 22 Appendix C Specifications ENWW ...

Страница 31: ...ed in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or mor...

Страница 32: ...he Regulatory Model Number for your product is RSVLD 1001 The regulatory number should not be confused with the HP marketing model number for example HP Jetdirect or the HP product number J8026A Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada Regulatory wireless statements and required markings Ex...

Страница 33: ...ferência a sistemas operando em caráter primário Notice to users in Canada Notice to users in Canada Note à l attention des utilisateurs canadiens For Indoor Use This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications The internal wireless radio complies...

Страница 34: ...e cet équipement 2 4GHz Wireless LAN est soumise à certaines restrictions Cet équipement peut être utilisé à l intérieur d un bâtiment en utilisant toutes les fréquences de 2400 à 2483 5MHz Chaine 1 13 Pour une utilisation en environnement extérieur vous devez utiliser les fréquences comprises entre 2454 2483 5MHz Chaine 10 13 Pour les dèrnieres restrictions voir http www art telecom fr For 2 4 GH...

Страница 35: ...ers in Korea Notice to users in Mexico No de homologación SCT RCPHPSD09 0368 Notice to users in Singapore Complies with IDA Standards DB100427 Notice to users in South Africa Notice to users in the Ukraine ENWW Regulatory wireless statements and required markings 27 ...

Страница 36: ...have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed to access quickly for efficient disassembly and repair For more information visit HP s Commitment to the Environment Web site at http www hp com hpinfo globalcitizenship environment index html This section contains the following topics...

Страница 37: ...Ukraine RoHS Turkey RoHS Restriction on Hazardous Substances statement Turkey ENWW Environmental product stewardship program 29 ...

Страница 38: ...China RoHS 30 Appendix D Regulatory statements ENWW ...

Страница 39: ...ified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replac...

Страница 40: ...NCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RES...

Страница 41: ...information see Hewlett Packard limited warranty statement on page 31 For advanced configuration topics and other information see the HP Jetdirect Print Servers Administrator s Guide for the print server HP support online Click your way to a quick solution The HP Web site at www hp com support net_printing is a great place to start for information about your HP Jetdirect 2700w Print Server 24 hour...

Страница 42: ...For information on our commitment to accessibility of HP Jetdirect print server products Visit the HP Web site at www hp com accessibility Send an email message to accessibility hp com 34 Appendix E Service and support ENWW ...

Страница 43: ... 2014 Hewlett Packard Development Company L P www hp com ...

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