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Chapter 5

Troubleshooting

Running Diagnostic Software Tools

101

Running Diagnostic Software Tools

This section includes information on the following diagnostic tools:

•

HP e-DiagTools Hardware Diagnostics

Before you run the HP diagnostic software, take note of any LED error messages. To find out more about the
error, note any event messages and use the tool appropriate for your system to determine what failed.

HP e-DiagTools Hardware Diagnostics

Your system came with an HP IPF Offline Diagnostics and Utilities CD with HP e-DiagTools Hardware
Diagnostics. These tools may be used to diagnose hardware-related problems on your HP system.

Run e-DiagTools before contacting HP for Warranty service. This is to obtain information that will be
requested by a Support Agent.

With this utility you can:

•

Check the hardware configuration and verify that it is functioning correctly.

•

Test individual hardware components.

•

Diagnose hardware-related problems.

•

Obtain a complete hardware configuration.

•

Provide precise information to an HP support agent so they can solve problems quickly and effectively.

HP e-DiagTools provides a user-friendly interface to the Offline Diagnostics Environment (ODE), that
enables you to troubleshoot a system that is running without an OS or cannot be tested using the online tools.
ODE can also be run separately using a command line interface, which allows the user to select specific tests
and/or utilities to execute on a specific hardware module.

Starting HP e-DiagTools

Step 1.

Insert the

IPF Offline Diagnostics and Utilities CD

in the CD or DVD drive.

Step 2.

From the EFI shell, select the CD/DVD drive:

a.

Use the

map

command to list the drives on your system. For example:

Shell> map

Device mapping table

fs0:Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM...

fs1:Acpi(HWP0002,100)/Pci(1|0)/Scsi(Pun0,Lun0)/HD(Part...

blk0:Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)...

blk1:Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM...

NOTE

Not all of the information from the actual screen display is presented on the
above example. The information has been truncated to fit within the margins of
this page.

b.

Change to the CD/DVD drive:

«
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Содержание Integrity rx1620

Страница 1: ...hp Integrity rx1620 Operations Guide Regulatory Model Number RSVLA 0406 Second Edition Manufacturing Part Number AB430 96005 February 2005 U S A Copyright 2005 Hewlett Packard Development Company L P ...

Страница 2: ...ted in the U S A Reproduction adaptation or translation of this document without prior written permission is prohibited except as allowed under the copyright laws Related Documents The HP Server Documentation CD ROM has been provided with your server It contains a complete documentation set for the server including localized versions of key documents Included on the CD ROM are the Site Preparation...

Страница 3: ...onal Management Processor Card LAN C 10 100 Connector LEDs 20 3 External Connectors Connector Pinouts 21 Universal Serial Bus USB Ports 22 Serial Port 22 SCSI Port Ultra 3 68 Pin 23 LAN Connectors 25 10 100 1000 base T ethernet LAN A 1Gb Connector 25 10 100 1000 base T ethernet LAN B 1Gb Connector 26 Optional Management Processor Card LAN C 10 100 Connector LEDs 27 4 Utilities Extensible Firmware ...

Страница 4: ...rvice Processor 67 Date 67 Default Configuration 67 Display FRUID 68 Disconnect Remote or LAN Console 68 MP Firmware Update 68 Help 68 Display System ID 68 Inactivity Timeout 68 Configure LAN Console 69 Locator LED Status 69 LAN Status 69 Return to Main Menu 69 Modem Reset 69 Modem Status 69 Power Control 70 Configure Paging 70 Power Status 70 Reset BMC 70 Reset System 70 Set Access 70 Create Loca...

Страница 5: ...97 Troubleshooting Example Using CLI 97 LAN LEDs 98 Rear Panel LAN LEDs 98 LAN A Connector LEDs 98 LAN B Connector LEDs 98 Optional Management Processor LAN C Connector LEDs 99 System Board Diagnostic LEDs 100 Running Diagnostic Software Tools 101 HP e DiagTools Hardware Diagnostics 101 Offline Diagnostics Environment ODE 104 Using Offline Diagnostic Tools 105 E DiagTools 105 Offline Diagnostic En...

Страница 6: ...sor MP card 122 Internal Disk Storage Options 122 Internal Removable Media Options 122 System Board 123 System Board Components 123 Intel Itanium 2 Processor 124 Processor Bus 124 I O and Memory Controller 124 Memory Architecture 124 I O Bus Interface 127 Processor Dependent Hardware Controller 127 Dual Serial Controller 128 Field Programmable Gate Array 128 Baseboard Management Controller 129 SCS...

Страница 7: ...1 Figure 3 2 Dual USB Port Connector 22 Figure 3 3 Serial Port Connector 22 Figure 3 4 SCSI Port Ultra 3 68 Pin 23 Figure 3 5 10 100 1000 base T ethernet LAN A 1Gb Connector LEDs 25 Figure 3 6 10 100 1000 base T ethernet LAN B 1Gb Connector LEDs 26 Figure 3 7 Optional Management Processor Card LAN C 10 100 Connector LEDs 27 Figure 4 1 EFI Boot Sequence 29 Figure 4 2 Password Reset Jumper 61 Figure...

Страница 8: ...Figures 8 ...

Страница 9: ...ectors and all system LED locations and functions Chapter 3 External Connectors Use this chapter to learn about all external connectors plugs and their pinouts Chapter 4 Utilities Use this chapter to learn how to utilize the extensible firmware interface EFI and management processor commands Chapter 5 Troubleshooting Use this chapter to learn how to perform minimal troubleshooting of your system C...

Страница 10: ...ages your comments concerning this document We are truly committed to providing documentation that meets your needs Please send any comments by contacting us at http docs hp com assistance index html Please include document title manufacturing part number and any comment error found or suggestion for improvement you have concerning this document Where to Get Help For online access to technical sup...

Страница 11: ...er This can be found on the identification label Step 3 Become familiar with your system configuration Are you using the LAN RS232 or web interface to monitor the server How many processors DIMMs and PCI cards have been installed What versions of processor memory and PCI cards are used and where are they installed What accessories are installed Step 4 Determine the following Which firmware version...

Страница 12: ...Chapter 1 About This Document Where to Get Help 12 ...

Страница 13: ...rx1620 Server provides the controls and indicators commonly used for operation Figure 2 1 Front View Figure 2 2 Control Panel Table 2 1 Control Panel LEDs and Switches Name Function Power On Off LED The green on off LED is illuminated when the power is on Power On Off Button This is the power on off switch for the server 0 1 System Product Label DVD Drive Control Panel LVD HDD 2 LVD HDD 1 System L...

Страница 14: ...ic LED 2 The four diagnostic LEDs operate in conjunction with the system LED to provide diagnostic information about the system a Diagnostic LED 3 The four diagnostic LEDs operate in conjunction with the system LED to provide diagnostic information about the system a Diagnostic LED 4 The four diagnostic LEDs operate in conjunction with the system LED to provide diagnostic information about the sys...

Страница 15: ...ators The hard disk drives have two LEDs per drive as described below Activity LED The Drive Activity LED is green and indicates disk drive activity This LED is directly controlled by the disk drive and turns on when a drive is accessed Status LED The Drive Status LED is not used on the hp Integrity rx1620 Figure 2 3 Hard Disk Drive LED Indicators Table 2 2 Hard Disk Drive LED Definitions LED Acti...

Страница 16: ...ity rx1620 Server is delivered without a removable media drive Either a DVD or CD RW DVD drive may be added Each of these optional devices has one activity LED Figure 2 4 DVD Table 2 3 DVD Drive LED Definitions LED Activity Description Activity LED Flashing green Drive activity DVD Eject Button Activity LED Emergency Eject ...

Страница 17: ...erial connector this is the console connector if the optional management processor card is not installed USB Two Universal Serial Bus USB 2 0 connectors ToC Transfer of Control button Halts all system processing and I O activity and restarts the computer system Locator Button and LED The locator button and LED are used to help locate a server within a rack of servers When the button is engaged the...

Страница 18: ...nal management processor card Table 2 5 10 100 1000 base T ethernet LAN A 1Gb Connector LEDs LAN LED Location Color State Not used Top None None 1000mb 2nd from top Amber Blinking amber the 1000 Mbps with ethernet protocol and twisted pair wiring is enabled Off no link 100mb 2nd from bottom Green Blinking green the 100 Mbps with ethernet protocol and twisted pair wiring is enabled Off no link Acti...

Страница 19: ...100 1000 base T ethernet LAN B 1Gb connector has the following status and activity LEDs Figure 2 7 10 100 1000 base T ethernet LAN B 1Gb Connector LEDs Table 2 6 10 100 1000 base T ethernet LAN B 1Gb Connector LEDs Link LED Output Activity Blinking Orange Link w no activity Solid Orange No link Off Link LED LED not used ...

Страница 20: ...LEDs Table 2 7 Optional Management Processor Card LAN C 10 100 Connector LEDs LAN LED Location Color State Self test Top Yellow Management processor running selftest or error Off Management processor has booted 10BT 2nd from top Green 10BT link established Blinking green 10BT activity Off No link or 100BT link 100BT 2nd from bottom Green 100BT link established Blinking green 100BT activity Off No ...

Страница 21: ...re found on the rear panel of the hp Integrity rx1620 Server Dual USB 2 0 Serial 68 pin LVD SE U320 SCSI 10 100 1000 LAN AC power receptacle Figure 3 1 Rear View of Server LVD SE SCSI 10 100 1000 LAN A 1Gb 10 100 1000 LAN B 1Gb USB PCI Slot 2 Half size Serial Locator Button and LED TOC AC Power Receptacle 10 100 LAN C Video Serial PCI Slot 1 Optional Management Board Connectors ...

Страница 22: ...re 3 2 Dual USB Port Connector Serial Port Figure 3 3 Serial Port Connector Table 3 1 USB Pinouts Pin Number Signal Description 1 5VDC 2 MR 3 PR 4 Ground Table 3 2 Serial Port Pinouts Pin Number Signal Description 1 Data Carrier Detect 2 Receive Data 3 Transmit Data 1 2 3 4 1 2 3 4 1 2 3 4 5 6 7 8 9 ...

Страница 23: ... Ready 5 Ground 6 Data Set Ready 7 Request to Send 8 Clear to Send 9 Ring Indicator Table 3 3 SCSI Port Pinouts Pin Number Signal Description Pin Number Signal Description 1 S1 DB 12 35 S35 DB 12 2 S2 DB 13 36 S36 DB 13 3 S3 DB 14 37 S37 DB 14 4 S4 DB 15 38 S38 DB 15 5 S5 DB P1 39 S39 DB P1 6 S6 DB 0 40 S40 DB 0 7 S7 DB 1 41 S41 DB 1 8 S8 DB 2 42 S42 DB 2 9 S9 DB 3 43 S43 DB 3 Table 3 2 Serial Por...

Страница 24: ...2 TERMPWR 19 S19 RESERVED 53 S53 RESERVED 20 S20 54 S54 21 S21 ATN 55 S55 ATN 22 S22 56 S56 23 S23 BSY 57 S57 BSY 24 S24 ACK 58 S58 ACK 25 S25 RST 59 S59 RST 26 S26 MSG 60 S60 MSG 27 S27 SEL 61 S61 SEL 28 S28 C D 62 S62 C D 29 S29 REQ 63 S63 REQ 30 S30 I O 64 S64 I O 31 S31 DB 8 65 S65 DB 8 32 S32 DB 9 66 S66 DB 9 33 S33 DB 10 67 S67 DB 10 34 S34 DB 11 68 S68 DB 11 Table 3 3 SCSI Port Pinouts Cont...

Страница 25: ...atus and activity LEDs Figure 3 5 10 100 1000 base T ethernet LAN A 1Gb Connector LEDs Table 3 4 1Gb LAN A Connector LEDs LAN LED Location Color State Not used Top None None 1000mb 2nd from top Amber Blinking amber the 1000 Mbps with ethernet protocol and twisted pair wiring is enabled Off no link 100mb 2nd from bottom Green Blinking green the 100 Mbps with ethernet protocol and twisted pair wirin...

Страница 26: ... 1000 base T ethernet LAN B 1Gb connector has the following status and activity LEDs Figure 3 6 10 100 1000 base T ethernet LAN B 1Gb Connector LEDs Table 3 5 10 100 1000 base T ethernet LAN B 1Gb Connector LEDs Link LED Output Activity Blinking Orange Link w no activity Solid Orange No link Off Link LED LED not used ...

Страница 27: ...s Table 3 6 Optional Management Processor Card LAN C 10 100 Connector LEDs LAN LED Location Color State Self test Top Yellow Management processor running selftest or error Off Management processor has booted 10BT 2nd from top Green 10BT link established Blinking green 10BT activity Off No link or 100BT link 100BT 2nd from bottom Green 100BT link established Blinking green 100BT activity Off No lin...

Страница 28: ...Chapter 3 External Connectors LAN Connectors 28 ...

Страница 29: ...t Console Handler BCH and platform firmware into a single platform firmware EFI allows the selection of any EFI OS loader from any boot medium that is supported by EFI boot services An EFI OS loader supports multiple options on the user interface EFI supports booting from media that contain an EFI OS loader or an EFI defined system partition An EFI defined system partition is required by EFI to bo...

Страница 30: ...lications that meet this criterion can be automatically added as a boot option In addition legacy boot options for A and C are also added if those devices are present You can also launch a specific application without adding it as a boot option In this case the EFI boot manager searches the root directories and the EFI TOOLS directories of all of the EFI system partitions present in the system for...

Страница 31: ...complex exit at EFI shell MAin Return to the main menu MAin EFI boot manager change boot order PAth PRI HAA ALT CON KEY path Display or modify a path bcfg SEArch ALL Search for boot devices bcfg SEArch DIsplay IPL path Search for boot devices many commands offer a b parameter to cause 25 line breaks ScRoll ON OFF Display or change scrolling capability COnfiguration autoboot AUto BOot SEarch STart ...

Страница 32: ...FRU information info fw FwrVersion Display firmware version for PDC ICM and complex info io IO Display firmware version for PDC ICM and complex lanaddress LanAddress Display core LAN station address info mem Memory Display memory information info cpu PRocessor Display processor information SERvice errdump clear CLEARPIM Clear zero the contents of PIM mm MemRead addr len type Read memory locations ...

Страница 33: ...o parameters it displays a list of shell command categories To list all of the commands within a category the user should type help category see examples If invoked with the b switch any output longer than one page pauses after each page is displayed If a shell command name is used as a parameter verbose help is displayed for that command If help is invoked with the bch option it displays a list o...

Страница 34: ...uration help bch co INformation help bch in PAth help bch pa ScRool help bch sr SEArch help bch sea SERvice help bch ser BOot help bch bo HElp help bch he RESET help bch reset MAin help bch ma For more help on one of the commands above at the prompt type help bch COMMAND Example 4 3 help configuration Command Shell help configuration Configuration commands cpuconfig Deconfigure or reconfigure cpus...

Страница 35: ...s command is used to change the speed for a UART in the system This command works for all UARTs visible to EFI POSSE If the UART is part of processor dependent hardware PDH space and is initialized by the core firmware this command communicates the settings to core firmware so the UART can be initialized with the new settings on the next boot System default is 9600 baud Other Communication paramet...

Страница 36: ...I O tests mem_init Enable disable memory initialization mem_test Enable disable full destructive memory tests Example 4 5 boottest Command Shell boottest BOOTTEST Settings Default Variable Selftest Setting booting_valid On OS speedy boot aware early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this tes...

Страница 37: ...e 1 1 1 GHz 1 5 MB None 1F 01 B1 Active Example 4 8 cpuconfig 2 Command Shell cpuconfig 2 off CPU will be deconfigured on next boot Shell cpuconfig PROCESSOR INFORMATION of L3 L4 Family CPU Logical Cache Cache Model Processor Slot CPUs Speed Size Size hex Rev State 0 1 1 GHz 3 MB None 1F 00 B2 Active 1 1 1 GHz 3 MB None 1F 00 B2 Sched Deconf default Allows the user to restore non volatile memory N...

Страница 38: ...em Configuration menu info Allows the user to display most system information Syntax info b target Parameters target valid targets are all display everything cpu display information on cpus cache display information on cache mem display information on memory io display information on io boot display boot related information chiprev display information on chip revisions fw display firmware version ...

Страница 39: ...048 MB Installed Memory 2048 MB I O INFORMATION BOOTABLE DEVICES Order Media Type Path Seg Bus Dev Fnc Vendor Device Slot ID ID Path 00 00 01 00 0x1033 0x0035 XX Acpi HWP0002 0 Pci 1 0 00 00 01 01 0x1033 0x0035 XX Acpi HWP0002 0 Pci 1 1 00 00 01 02 0x1033 0x00E0 XX Acpi HWP0002 0 Pci 1 2 00 00 02 00 0x1095 0x0649 XX Acpi HWP0002 0 Pci 2 0 00 00 03 00 0x8086 0x1229 XX Acpi HWP0002 0 Pci 3 0 00 20 0...

Страница 40: ...t late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test LAN Address Information LAN Address Path Mac 00306E4C4F1A Acpi HWP0002 0 Pci 3 0 Mac 00306E4C4F1A Mac 00306E4C0FF2 Acpi HWP0002 100 Pci 2 0 Mac 00306E4C0FF2 FIRMWARE INFORMATION Firmware Revision 1 10 4341 PAL_A Revision 7 31 5 37 PAL_B Revision 5 37 SAL Spec Revi...

Страница 41: ... Device Chip Type ID ID Revision Memory Controller 0 122b 0023 Root Bridge 0 1229 0023 Host Bridge 0000 122e 0032 Host Bridge 0001 122e 0032 Host Bridge 0002 122e 0032 Host Bridge 0004 122e 0032 Other Bridge 0 0 0002 Other Bridge 0 0 0007 Baseboard MC 0 0 0224 Example 4 10 info cpu Command Shell info cpu PROCESSOR MODULE INFORMATION of L3 L4 Family CPU Logical Cache Cache Model Processor Slot CPUs...

Страница 42: ...Primary Master CDROM Entry0 Seg Bus Dev Fnc Vendor Device Slot ID ID Path 00 00 01 00 0x1033 0x0035 XX Acpi HWP0002 0 Pci 1 0 00 00 01 01 0x1033 0x0035 XX Acpi HWP0002 0 Pci 1 1 00 00 01 02 0x1033 0x00E0 XX Acpi HWP0002 0 Pci 1 2 00 00 02 00 0x1095 0x0649 XX Acpi HWP0002 0 Pci 2 0 00 00 03 00 0x8086 0x1229 XX Acpi HWP0002 0 Pci 3 0 00 20 01 00 0x1000 0x0030 XX Acpi HWP0002 100 Pci 1 0 00 20 01 01 ...

Страница 43: ...imeout is 7 SEC Boottest boottest Settings Default Variable OS is not speedy boot aware Selftest Setting early_cpu Skip this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test lanaddress Allows the user to display the core I O MAC address Syntax lanaddress Parameters none Example 4 14 lanaddress Command LAN Add...

Страница 44: ...To view monarch fs0 monarch Processor current status 0 next boot status 0 To set the monarch processor to 1 fs0 monarch 1 Processor current status 0 next boot status 1 pdt Displays or clears the contents of the Page Deallocation Table Syntax pdt clear Parameters clear clears the pdt Operation With no options specified the command displays the PDT information for the system The PDT is cleared and a...

Страница 45: ...dress of first multi bit error 0x0000000000000000 sysmode Display or modify the system mode Syntax sysmode normal admin service Parameters normal sets system mode to normal admin sets system mode to admin service sets system mode to service Operation If specified alone sysmode displays the system mode If a mode is specified as a parameter then the system mode is changed This new mode takes effect ...

Страница 46: ... this Seg Bus Dev Fnc Vendor Device Slot ID ID Path 00 00 01 00 0x1033 0x0035 XX Acpi HWP0002 0 Pci 1 0 00 00 01 01 0x1033 0x0035 XX Acpi HWP0002 0 Pci 1 1 00 00 01 02 0x1033 0x00E0 XX Acpi HWP0002 0 Pci 1 2 00 00 02 00 0x1095 0x0649 XX Acpi HWP0002 0 Pci 2 0 00 00 03 00 0x8086 0x1229 XX Acpi HWP0002 0 Pci 3 0 00 20 01 00 0x1000 0x0030 XX Acpi HWP0002 100 Pci 1 0 00 20 01 01 0x1000 0x0030 XX Acpi ...

Страница 47: ...the ID is 0x0030 Slot identifies the physical card slot in the system where the SCSI interface is installed for the SCSI interface this is the same for both channels In this example the SCSI interface is on the system board therefore the in slot number is xx Path identifies the device s path for the SCSI interface this is the same for both channels In this example the SCSI interface path is Acpi H...

Страница 48: ...oadcom NetXtreme Gigabit Ethernet BCM5701 Ctrl 0C Acpi HWP0002 200 Ctrl 0D Acpi HWP0002 400 Ctrl 0E Acpi HWP0002 700 Ctrl 1A Acpi HWP0002 700 Pci 1 0 Ctrl 1B Acpi HWP0002 700 Pci 1 1 Ctrl 36 16550 Serial UART Driver Ctrl 37 VT 100 Serial Console Ctrl 31 Primary Console Input Device Ctrl 32 Primary Console Output Device Ctrl 30 Primary Standard Error Device Ctrl 1C Acpi HWP0002 700 Pci 2 0 Ctrl 32 ...

Страница 49: ...t Step 3 Still at the EFI shell prompt type this command to obtain the EFI driver s handle for the SCSI interface drvcfg A list of all EFI capable configurable components in the system is displayed The output may look like this Shell drvcfg Configurable Components Drv 3D Ctrl 15 Lang eng Drv 3F Ctrl 19 Lang eng Drv 45 Ctrl 17 Lang eng Drv 45 Ctrl 18 Lang eng This listing shows which driver control...

Страница 50: ...cfg s drvr_handle cntrl_handle where drvr_handle is the handle of the driver that controls the channel whose SCSI ID you want to display or change cntrl_handle is the handle of the controller for the channel whose SCSI ID you want to display or change So continuing the example for channel A of this SCSI interface you would type drvcfg s 45 18 Step 5 The EFI SCSI Setup Utility starts and its main m...

Страница 51: ...ption on the main menu Step 6 The Adapter Properties screen for this channel of the SCSI interface is displayed If you like you can make sure the utility is running for the channel of the SCSI interface by comparing the values shown for PCI Bus PCI Device and PCI Function to the Bus Dev and Fnc values from the info io command CAUTION Do not change the value for any of these fields on the Adapter P...

Страница 52: ... in the Adapter Properties screen for the channel of the SCSI interface Save the changes you made and then exit the screen Discard the changes you made and then exit the screen Step 11 Move the cursor to the action cancel save or discard you want to take press Enter If you selected cancel you remain in the Adapter Properties screen for the channel of the SCSI interface You can still change the cha...

Страница 53: ...he following sections In all menus select Help to display the help available for the command Exit to return to the main Boot Options Maintenance menu Enter to select an item after using the arrow keys to highlight the item Save Settings to NVRAM to save your changes NOTE The options shown here are examples Your system may have different options available based on the system configuration and insta...

Страница 54: ...example NO VOLUME LABEL is a hard drive When you format a hard drive the EFI tools provide an option to LABEL the disk In this example the volume was not labelled CD_FORMAT is the label created for the disk currently inside the DVD ROM drive Removable Media Boot allows you to boot from a removable media drive CD DVD drive This option does not support booting from a specific file on a specific remo...

Страница 55: ...ager list of Boot options Removable Media Boot will treat the Removable Media generally a CD as a bootable device Load File EFI Shell adds a new instance to the EFI Shell Load File with the MAC address adds a network boot option Delete Boot Option s Use this option to remove boot options from the EFI boot menu NOTE This does not delete any files applications or drivers from your system This option...

Страница 56: ...nge boot order Select an Operation EFI Shell Built in Current OS Save Settings to NVRAM Help Exit VenHw D65A6B8C 71E5 4DF0 A909 F0D2992B5AA9 Boot0000 Manage BootNext Setting Use this option to run the selected boot option immediately upon entering the main Boot Manager menu This option is useful for booting an option that only needs to be booted once without changing any other setting in the main ...

Страница 57: ... option is selected the system does not automatically boot The system stops at the EFI boot menu and waits for user input Select Active Console Output Devices Use this option to define the devices that display output from the system console This list normally includes the VGA monitor and a serial port for directing output to a terminal emulation package NOTE If you install a modem in your system m...

Страница 58: ...ions purchased Device paths may differ slightly on different product models On both serial device examples UART 9600 indicates the current baud rate of the serial device can be changed with the EFI shell baud command VenMsg Vt100 is the current emulation type several different terminal emulation protocols are supported see list above Only one terminal emulation type PcAnsi Vt100 and so on can be s...

Страница 59: ...cted device Each option is identified with an EFI Device path Not all options will be available depending on the configuration of the system and the options purchased Device paths may differ slightly on different product models On both serial device examples UART 9600 indicates the current baud rate of the serial device VenMsg Vt100 is the current emulation type Several different terminal emulatio...

Страница 60: ...ets you modify the system date Set System Time lets you modify the system time Reset Configuration to Default lets you restore system settings to their original configuration Help displays additional information about the available options Exit returns to the EFI startup menu Security Password Menu You can set administrator and user passwords to provide different levels of access to the system fir...

Страница 61: ...hardware The management processor controls power reset Transfer of Control TOC capabilities provides console access displays and records system events and can display detailed information about the various internal subsystems The management processor also provides a virtual front panel that can be used to monitor system status and the state of front panel LEDs All MP functions are available via th...

Страница 62: ...t processor LAN port using Web Console or telnet if login access through the management processor LAN is enabled Interacting with the Management Processor To interact with the management processor perform the following steps Step 1 Log in using your management processor user account name and password NOTE If the management processor is not displaying the MP Main Menu use CTRL B to access the MP Ma...

Страница 63: ...ment Processor Revision is E 02 25 Check the HP website for the latest revision MP Welcome Screen MP Welcome screen commands MP Login Admin MP password Hewlett Packard Management Processor C Copyright Hewlett Packard Company 1999 2003 All rights reserved System Name xxxxxxxxx MP MAIN MENU CO Console VFP Virtual Front Panel CM Command Menu CL Console Log SL Show Event Logs CSP Connect to Service Pr...

Страница 64: ...Reset BMC passwords CA Configure asynch serial ports CG Certificate generator CL View console log CM Select command mode Ctrl B Return to MP main menu CO Select console mode CSP Connect to service processor DATE Date display DC Default configuration DF Display FRU information DI Disconnect remote or LAN console FW XU Upgrade MP firmware HE Display help for menu or command ID System information IT ...

Страница 65: ... STRINGS Disable this setting whenever the modem being used is not compatible with the supported modem MT5634ZBA PR Power restore PS Power management module status RB Reset BMC RS Reset system through RST signal SA Set access SE Enter OS session UNIX only SL Show event logs SO Security options SS System processor status SYSREV Current system firmware revisions TC Reset via transfer of control TOC ...

Страница 66: ... remote modem and LAN ports One console output stream is reflected to all of the connected console users If several different terminal types are used simultaneously by the users some users may see strange results Example 4 19 HP UX Applications that care about the terminal type install SAM vi and so on running on HP UX use three methods to determine the terminal type 1 The application takes the te...

Страница 67: ... launches the command is given a private connection to the other MP over the LAN To return to the original MP type CTRL to disconnect the CSP session Date DATE Displays the current date as generated in the MP real time clock Default Configuration DC Default Configuration reset all MP parameters to the default configuration This command sets all MP parameters back to their default values The user m...

Страница 68: ...P Main Menu general information about the MP and those commands displayed in the MP Main Menu will be displayed If executed in command mode this command displays a list of command interface commands available to the user It also displays detailed help information in response to a topic or command at the help prompt Display System ID ID Display modify system information This command allows the user...

Страница 69: ...For clarity it is useful to enter MP on SYSTEM as the MP Host name so both names show up in the prompt limit 19 characters no spaces allowed The web access port number is also set by this command Locator LED Status LOC Locator LED Status This command displays the current status of the Locator LED LAN Status LS LAN Status This command displays all parameters and the current status of the MP LAN con...

Страница 70: ... Use the proper OS commands or use the graceful shutdown option of the Remote Power Control command Configure Paging PG Paging parameter setup configures pagers This command allows the user to configure the pagers and set triggering events A string description of the triggering event will be sent with the page Power Status PS Power status display the status of the power management module This comm...

Страница 71: ...y the OS for the duration of the session Display Logs SL Display contents of the system status logs This command displays the contents of the event logs that have been stored in nonvolatile memory System Event Log SEL Events filtered by alert level and errors Forward progress All events Current boot log All events between start of boot and boot complete Previous boot log The events from the previo...

Страница 72: ...bled after the first login A disabled user s login is not accepted System Status SS Displays the status of the system processors The SS command displays the status of the system processors and which processor is the monarch Firmware Revision Status SYSREV Displays the revision status of firmware in the system This command displays the revision status of firmware in the system NOTE At the time of p...

Страница 73: ...o 80 characters can be typed in The message is broadcast to the other mirrored clients Users in a session or CSP are not shown the message User Configuration UC User Configuration controls user access This command allows an administrator to add modify re enable or delete user logins The administrator can also enable or disable security warnings and change passwords Virtual Front Panel VFP Display ...

Страница 74: ...interface and disconnect from the system This command disconnects the executing user from the system This command is available from the local port Diagnostics XD Diagnostics and or Reset of MP This command allows the user to perform some simple checks to confirm the MP s health and its connectivity status The following tests are available MP Parameter Checksum Verify I2C connection get BMC Device ...

Страница 75: ...n of HP e DiagTools refer to the HP e DiagTools Administrator Guide on the HP Web Site at http docs hp com For general information on HP Server products refer to the HP Web Site and search for management at http docs hp com Troubleshooting Methodology Step 1 This is the entry point to the troubleshooting process Here you pick from a set of symptoms ranging from very simple System LED is blinking t...

Страница 76: ...ecovery procedures you need to perform to finish the repair For example if the display panel is replaced you will need to restore customer specific information Possible Problems This section contains example HP Server problems and their possible solutions The system will not power up Step 1 Review the installation procedures for the server Refer to the hp Integrity rx1620 Installation Guide Step 2...

Страница 77: ...nd closing them fully Step 10 Check that the processors are installed in the correct sockets and that each processor has a power pod installed Also verify that the processors are of the same type Step 11 Check the boot order with the SCSI configuration utility Step 12 If there are no obvious errors reflash the BMC firmware Refer to Chapter 4 Utilities for instructions Step 13 If the system will st...

Страница 78: ...th the new board for correct installation method If the new board is preventing the server from powering on it is likely to have a serious electrical problem Step 7 If the server still does not work remove all boards and options that you have installed do not remove the hard disk drives and turn on the server Step 8 Add the boards and options one at a time to determine which one is causing the pro...

Страница 79: ...rver should have at least three inches of space around the front and rear for proper airflow when installed in a rack NOTE Temperature problems may be caused by a fluctuating power supply Step 6 Check the system specifications and make sure the environmental temperature and voltage are in the specified guidelines Step 7 Monitor the system to make sure you are not experiencing further temperature a...

Страница 80: ...ning Indicators Troubleshooting Steps Potential FRUs No indication of housekeeping voltage present when AC is connected and power switch is in the off position Standby LED is off when AC is plugged into system BMC heartbeat not flashing Power LED Off Power LED on MP board if installed should be lit solid green Standby LED on system board is on steady BMC heartbeat LED on system board is flashing i...

Страница 81: ...r supply CPU power pod System board Intrusion switch on chassis cover not completely closed No EFI Main Menu prompt Display panel power LED is not steady green No system events are being displayed at the console There is no EFI Main Menu prompt at the console Display panel power LED is steady green System events are being displayed at the console EFI Main Menu prompt 1 Check that the console is pr...

Страница 82: ... cards to eliminate them as cause of problem Boot path configuration error SCSI cable not connected from channel A to drive cage Hard disk drive Disk drive cage backplane SCSI interface on system board Cannot boot to operating system OS Boot error messages System LED blinking OS prompt OS boot messages System LED on steady green 1 Check system event logs for possible problem indication 2 Run ODE d...

Страница 83: ... the drive spins up Step 3 If the status LED were illuminated on any disk drives the drive cage may not be correctly installed Check installation as follows a Turn off the HP Server power switch and unplug the AC power cords and any cables b Disconnect the power distribution cable between the drive cage and the power distribution module and then reconnect it c Verify that the SCSI interface is cor...

Страница 84: ...n different patterns to help identify specific problems LEDs on the front and rear panels of the server display LAN activity The System Event Log SEL provides detailed information about the errors identified by the LEDs If the LEDs and SEL do not give you enough information for you to identify the problem you are experiencing HP also provides diagnostic tools with each operating system Power and S...

Страница 85: ...ement processor must be accessed from a terminal console which has access to the Management Processor MP card Step 1 If necessary press CTRL B to access the management processor Step 2 Log in with proper username and password NOTE Default operator login and password login oper password oper Step 3 Press cl to display the console history log This log displays console history from oldest to newest S...

Страница 86: ...menu will display SL Event Log Viewer Log Name Entries Full Latest Entry E System Event 9 1 29 Oct 2002 19 15 05 F Forward Progress 129 3 B Current Boot 82 P Previous Boot 0 L Live Events C Clear All Logs Enter your choice or Q to Quit Step 3 Select e to review the system events The Event Log Navigation menu will display Enter menu item or Ctrl B to Quit e Log Name Entries Full Latest Timestamped ...

Страница 87: ... Event Log Viewer Menu Ctrl B Exit command and return to the MP Main Menu MP SL CR D F L J H K T A U for Help Q or Ctrl B to Quit a Alert Level Threshold Filter 1 Major Forward Progress 2 Informational 3 Warning 5 Critical 7 Fatal Enter alert level threshold or Q to quit filter setup 3 Alert threshold level 3 filter will be applied Set up alert filter options on this buffer Y N Log Name Entries Fu...

Страница 88: ...SL CR D F L J H K T A U for Help Q or Ctrl B to Quit a Alert Level Threshold Filter 1 Major Forward Progress 2 Informational 3 Warning 5 Critical 7 Fatal Enter alert level threshold or Q to quit filter setup 3 Alert threshold level 3 filter will be applied Step 5 Select v then t to change the display to text mode Display Mode Configuration H Hex mode Current K Keyword mode T Text mode Enter new va...

Страница 89: ...agement processor card Diagnostic LEDs Four diagnostic LEDs are provided on the display panel of the system Additional diagnostic LEDs are provided on the system board and are described later in this chapter The diagnostic LEDs warn of impending failures or present failures and allow you to take preventive or corrective action such as making a system backup or replacing a component These diagnosti...

Страница 90: ...ailure The pattern of illuminated LEDs may be used to identify the category of the fault or warning For example if diagnostic LED one is red there is a problem with memory However if diagnostic LEDs one and two are both red there is a problem with the system processor If the diagnostic LEDs indicate an error check the EFI shell command line interface CLI cli sl e to display the system event log SE...

Страница 91: ...sl e for additional information For further assistance contact your HP Support Engineer Table 5 6 Memory Warnings System LED LED 1 LED 2 LED 3 LED 4 Problem Solution Flashing Yellow Red Green Off Off Mismatched memory pairs View the SEL for additional information Review the information on installing memory in Installing and Configuring in the hp Integrity rx1620 Maintenance Guide Flashing Yellow R...

Страница 92: ...ce the fan that is not functioning a a Refer to Removing and Replacing Components in the hp Integrity rx1620 Maintenance Guide for detailed instructions on the maintenance action Table 5 9 Processor Warnings System LED LED 1 LED 2 LED 3 LED 4 Problem Solution Flashing Yellow Red Red Green Off Processor 0 temperature exceedslimit Make sure nothing is blocking the system s airflow and locate your sy...

Страница 93: ... 3 LED 4 Problem Solution Flashing Yellow Green Red Off Red Power supply fault Check the power supply LED Replace the power supply Table 5 13 Unknown Faults System LED LED 1 LED 2 LED 3 LED 4 Problem Solution Flashing Red Red Red Red Red Unknown fault View the SEL for additional information For further assistance contact your HP Support Engineer Table 5 14 Memory Faults System LED LED 1 LED 2 LED ...

Страница 94: ...g Red Off Green Red Off VRM overvoltage View the SEL for additional information For further assistance contact your HP Support Engineer Flashing Red Green Off Red Off VRM undervoltage View the SEL for additional information For further assistance contact your HP Support Engineer Table 5 17 Fan Faults System LED LED 1 LED 2 LED 3 LED 4 Problem Solution Flashing Red Green Off Off Red Cooling Unit 1 ...

Страница 95: ...Red Red Red Green Green No processor detected Verify that the processor or processors are correctly installed See Installing and Configuring in the hp Integrity rx1620 Maintenance Guide for installation procedures Table 5 19 BMC Faults System LED LED 1 LED 2 LED 3 LED 4 Problem Solution Flashing Red Red Green Red Off BMC firmware is damaged Turn off and unplug the system Wait 20 seconds then plug ...

Страница 96: ...md loc System locator LED passwd Change password pc Power control pr Power restore policy ps Power status rs System reset through RST signal sl Show logs sr Display firmware revisions tc System reset through INIT signal exit Exit Table 5 21 Power Supply Errors System LED LED 1 LED 2 LED 3 LED 4 Problem Solution Flashing Red Off Red Off Red VRM or power pod fault View the SEL for additional informa...

Страница 97: ...the SEL to display error messages indicating that fan 2 memory fan has failed cli sl e Sev Generator Sensor Description Event ID Data Timestamp 0010 BMC Chass cntrl 00 12 70 A3 81 03 2003 10 31 22 39 02 0020 BMC LPC reset 00 12 70 02 2003 10 31 22 39 03 0030 Fan 1 PSU OK 11 0A 07 00 2003 10 31 22 39 04 0040 Fan 3 CPU OK 13 0A 07 00 2003 10 31 22 39 04 0050 ACPI State S0 on FA 22 6F 00 2003 10 31 2...

Страница 98: ...panel LAN B Connector LEDs The 1Gb LAN B interface provides two LEDs on the rear panel the left LED is not used Table 5 22 1Gb LAN A Connector LEDs LAN LED Location Color State Not used Top None None 1000mb 2nd from top Amber Blinking amber the 1000 Mbps with ethernet protocol and twisted pair wiring is enabled Off no link 100mb 2nd from bottom Green Blinking green the 100 Mbps with ethernet proto...

Страница 99: ...ement Processor Card LAN C LEDs LAN LED Location Color State Self test Top Yellow Management processor running selftest or error Off Management processor has booted 10BT 2nd from top Green 10BT link established Blinking green 10BT activity Off No link or 100BT link 100BT 2nd from bottom Green 100BT link established Blinking green 100BT activity Off No link or 10BT link Standby Power Bottom Green S...

Страница 100: ... plugged in If this light is off when the system is plugged in check the AC power cord reseat the power supply and if this does not work replace the power supply BMC heartbeat A few seconds after the system is plugged in this green LED starts blinking which means that the baseboard management controller BMC is alive If this LED is not blinking and the STBY standby LED is on you may have to replace...

Страница 101: ...ardware configuration Provide precise information to an HP support agent so they can solve problems quickly and effectively HP e DiagTools provides a user friendly interface to the Offline Diagnostics Environment ODE that enables you to troubleshoot a system that is running without an OS or cannot be tested using the online tools ODE can also be run separately using a command line interface which ...

Страница 102: ... fs0 EFI BOOT ls Directory of fs0 EFI BOOT 11 07 02 04 45p DIR 1 024 11 07 02 04 45p DIR 1 024 11 07 02 01 54p 731 136 LaunchMenu efi 11 07 02 01 54p 2 763 IO ini 11 07 02 01 54p 731 136 BOOTIA64 EFI 11 07 02 01 54p 2 995 LaunchMenu ini 11 07 02 01 54p 3 977 View_Doc ini 5 File s 1 472 007 bytes 2 Dir s Step 4 Execute the LaunchMenu command to reboot from the CD and launch e DiagTools fs0 BOOT lau...

Страница 103: ...omplete Step 3 Select 2 Continue test to run the rest of the basic diagnostics test The results will display on the screen For example e DiagTools for IPF rev A 01 39 c Hewlett Packard Company 2002 Test Results Tests passed No errors found If you still experience problems with your system try the following 1 Power off and restart your system 2 Update the system s firmware 3 Back up your data and c...

Страница 104: ...ncludes a variety of diagnostics tools Depending on your system and configuration these may include some or all of the following tools plus additional system specific tools MAPPER is an offline system configuration mapping utility It identifies and displays a list of system components including hardware modules and peripheral devices CPUDIAG is a CPU diagnostics tool MEMDIAG is a memory diagnostic...

Страница 105: ... Diagnostics User s Guide and elsewhere as appropriate Using Offline Diagnostic Tools There are three offline Diagnostic tools you can use to troubleshoot your hp Integrity rx1620 Server E DiagTools available on the IPF Offline Diagnostics and Utilities CD and the HP Service partition NOTE For machines using HP UX the HP service partition is not available and the IPF Offline Diagnostics and Utilit...

Страница 106: ...ning Procedures Suggested cleaning procedures for the hp Integrity rx1620 Server are provided in the following table Be sure to turn off power to the server when cleaning it CAUTION DO NOT use petroleum based cleaners such as lighter fluid or cleaners containing benzene trichlorethylene ammonia dilute ammonia or acetone These chemicals could damage all plastic and painted surfaces Table 5 26 Clean...

Страница 107: ...fication label which is found at the front of the unit Typically A6837B A6838B and so on The serial number of your server This can be found on the identification label Step 3 Be familiar with your system configuration Are you using the LAN RS232 or web interface to monitor the server How many processors DIMMs and PCI cards have been installed What versions of processor memory and PCI cards are use...

Страница 108: ...8 The latest drivers and utilities Additional documentation Phone Support To contact HP customer support by phone go to the HP IT Resource Center ITRC near you at http www itrc hp com Local phone numbers are listed in your native language for help ...

Страница 109: ...eight Double Data Rate DDR registered ECC Memory in PC1600 DIMMs Supported DDR DIMM sizes 128MB 256MB 513MB 1GB and 2GB Requires DIMMs to be added in pairs of equal capacity SCSI Integrated Ultra 3 SCSI dual channel controller 80 MB s transfer rate with one internal 68 pin connector channel A and one external 68 pin connector channel B LAN Two 10Mb 100Mb 1Gb LAN RJ 45 fast ethernet controller with...

Страница 110: ...imensions and weights of hp Integrity rx1620 Server components Component Dimensions Table 6 2 Server Component Dimensions Dimension Value Height Inches Centimeters 1 75 4 5 Width Inches Centimeters 17 43 Depth Inches Centimeters 21 5 54 6 Weight Pounds Kilograms Unloaded 26 9 7 Fully loaded 32 13 4 ...

Страница 111: ...nfiguration Contact the HP Support center for assistance 7 No Baseboard Management Controller BMC installed in platform Ensure the BMC ROM is installed update BMC firmware 8 BMC cannot be accessed Check system logs for errors Replace the base unit 9 One or more BMC ports failed Communication with the BMC failed Check power Replace the base unit 10 BMC system event log is full Clear SEL 11 Platform...

Страница 112: ...f PAL is bad Reflash firmware 27 PAL_B warning Not compatible with at least one CPU Update firmware 28 Memory errors detected and page de allocation table PDT is disabled Reseat DIMMs if error persists replace bad DIMMs 30 Memory required reinterleave to get a good page 0 Information only no action required 31 One or more ranks have chipspare disabled Information only no action required 33 One or ...

Страница 113: ...entical 42 All CPUs are over clocked Check processor installation and match CPU part numbers CPUs must be identical 43 At least one 1 CPU is over clocked Check processor installation and match CPU part numbers CPUs must be identical 44 Monarch changed to lowest stepping CPU Information only If the message is repeated contact the HP Support center for assistance 46 CPUs loaded in wrong order Reload...

Страница 114: ...d that will clear out the log files should they become full Accessing the logs with BMC CLI commands The cli sl f command displays the forward progress log For example Rec Sev Generator Sensor Description Event ID Data Timestamp 53 Error building SMBIOS Contact the HP Support center for assistance 54 Failure constructing the EFI Memory Data Table MDT Contact the HP Support center for assistance 55...

Страница 115: ...000000000 0000000E 1 CPU0 CPU present 00261 DT 06 0000000000000000 0000000F 1 CPU1 CPU present 00261 DT 06 0000000000000001 00000010 0 CPU0 00008 DT 00 0000000000000000 00000011 0 CPU1 0005D DT 03 0000000000000002 00000012 0 CPU0 0024B DT 00 0000000000000000 00000013 0 CPU0 00006 DT 03 0000000000000000 00000014 0 CPU0 00044 DT 06 02000000002A0400 00000015 BMC LPC reset 00 12 70 02 2003 10 31 22 41...

Страница 116: ...C LPC reset 00 12 70 02 2003 10 31 22 25 26 0170 Fan 1 PSU OK 11 0A 07 00 2003 10 31 22 25 26 0180 ACPI State S0 on FA 22 6F 00 2003 10 31 22 25 27 0190 SFW Boot start 00 1D 0A 00 2003 10 31 22 25 27 01A0 2 CPU1 Boot start 00063 DT 04 0000000000000000 01B0 2 CPU1 Boot start 00063 Time 2003 10 31 22 25 27 01C0 BMC LPC reset 00 12 70 02 2003 10 31 22 25 29 01D0 SEL Time Set Set FD C0 03 01 2003 10 3...

Страница 117: ...g the MP card SL command The v command view mode configuration determines the format of the display hex mode text mode keyword mode Hex Mode Example 0x5E800A7A00E00FD0 0000000000000003 Text Mode Example Log Entry 1 31 Oct 2003 21 34 17 Alert Level 2 Informational Keyword Type 02 0a0700 657152 Cooling unit OK Logged by Baseboard Management Controller Sensor Cooling Device Fan 1 PSU Data1 transition...

Страница 118: ... For BMC rev 1 41 an SEL event will be logged for each ChassisControl event whether it s generated by an IPMI request or a sensor event Later revisions of MP firmware recognize the triplet 12 70 A3 as ChassisControl The EventData fields are Data1 0xA3 indicating OEM data in Data2 and Data3 and OEM offset 3 Data2 7 0 Request generated by a Sensor Event 1 IPMI request 6 4 Reserved 3 0 ChassisControl...

Страница 119: ...4 Sensor Numbers Sensor Number Description 0x04 Power Button 0x0E Wake On LAN 0x11 13 Cooling Units 0x40 Power Supply 0xCD D3 0xD5 D6 Voltage Sensors 0xD8 Ambient Temperature 0xD9 DA CPU Temperatures 0xFA ACPI Table A 5 IPMI Origins Number Source 0x00 block transfer BT 0x03 command line interface CLI 0x07 intelligent platform management bus IPMB 0x08 inter IC I2C 1 0x09 I2C2 0x0F keyboard controll...

Страница 120: ...let Event data 2 data 3 Notes 10 70 64 SEL almost full 1F full The BMC logs this when the SEL is 75 full 12 70 64 BMC entering firmware update mode 12 70 05 SFW flash Inlock 12 70 06 Front panel lock 12 F0 06 Front panel unlock 12 70 64 Firmware update application starting component update 12 70 64 Firmware update application ending component update 12 70 80 BMC entering special mode Mode Mode is ...

Страница 121: ... DIMM configuration enables lock step mode chip spare chip kill and maximum memory bandwidth I O Expansion Two PCI X 133MHz 64bit 3 3V slots Each PCI X slot on a separate PCI X bus Top PCI X slot full length bottom slot length One 25W or two 15W cards supported Internal Core I O Dual channel SCSI U320 controller LSI SYM53C1030 1 SCSI channel cabled internally for integrated disks 1 channel for 68p...

Страница 122: ...ted activation buttons front and rear Field Replaceable Units FRUs monitored by BMC Wake on LAN capability from the 10 100BT LAN port Enhanced server manageability provided by the optional Management Processor MP card LAN telnet console Web console Serial port for local console Serial port for modem console Duplication of console screen content across all consoles VGA 2D graphics display Internal ...

Страница 123: ...tions describes the main components of the system board Intel Itanium 2 Processor one or two processors supported I O and Memory Controller AGP PCI Bus Controller Processor Dependent Hardware PDH Controller Dual Serial Controller Field Processor Gate Array FPGA Controller Baseboard Management Controller BMC Itanium 2 Itanium 2 ASIC Bus Interface ASIC Bus Interface ASIC Bus Interface ASIC Bus Inter...

Страница 124: ...he processor bus Front Side Bus FSB in this product runs at 200 MHz Data on the FSB are transferred at a double data rate which allows a peak FSB bandwidth of 6 4 GB sec I O and Memory Controller The hp Integrity rx1620 Server supports the following features of the I O and memory controller chip 3 3 GB s peak IO bandwidth provides 7 communication paths Peak memory bandwidth of 8 5 GB s 2 memory ce...

Страница 125: ...IMMs Only DIMMs qualified by HP for the hp Integrity rx1620 Server platform will be supported Architecture The memory interface supports two DDR cells each of which is 144 data bits wide The memory subsystem physical design uses a comb filter termination scheme for both the data and address control buses This part of the topology is similar to other DDR designs in the computer industry Clocks are ...

Страница 126: ... and is currently being used by high volume products The DIMMs use a 184 pin JEDEC standard connector DIMMs must be loaded in pairs To enable chip sparing four DIMMs of the same density must be loaded with specific configuration rules The following table summarizes memory solutions Table B 1 Memory Array Capacities Min Max Memory Size Single DIMM Size DDR SDRAM Count Type and Technology 0 5GB 3GB ...

Страница 127: ...to be bypassed in the event that a multi bit error is detected on the DDR SDRAM In order to use the chip spare functionality on your system only DIMMs built with 4 DDR SDRAM parts can be used and these DIMMs must be loaded in quads Serial Presence Detect SPD Each DIMM contains an inter IC I2C EEPROM whose content describes the module s characteristics speed techno revision vendor and so on This fe...

Страница 128: ...clude Data rates up to 115 2kbps 16550A fully compatible controller A 16 byte transmit FIFO to reduce the bandwidth requirement of the external CPU A 16 byte receive FIFO with four selectable interrupt trigger levels and error flags to reduce the bandwidth requirement of the external CPU UART control that provides independent transmit and receive Modem control signals CTS RTS DSR DTR RI CD and sof...

Страница 129: ...t pack LQFP package Firmware is provided for the following interfaces Intelligent platform management interface IPMI Intelligent platform management bus IPMB SCSI Controller The SCSI controller is an LSI Logic 53C1030 chip This chip is fully compliant with the SCSI Peripheral Interface 4 Specification SPI 4 It has two independent SCSI channels supporting devices at speeds up to 320 MB sec each The...

Страница 130: ... Server Table B 2 Data Pathing Part 1 PCI Slot PCI Card Information Physical Location ACPI Path Core USB Port Core Rear Bulkhead Upper USB Connector ACPI HWP0002 0 PCI 1 0 USB 0 0 Core USB Port Core Not Available ACPI HWP0002 0 PCI 1 0 USB 1 0 Core USB Port Core Rear Bulkhead Lower USB Connector ACPI HWP0002 0 PCI 1 1 USB 0 0 Core USB Port Core Not Available ACPI HWP0002 0 PCI 1 1 USB 1 0 Core USB...

Страница 131: ...0002 700 PCI 1 0 MP Console Port MP Rear Bulkhead VGA porta HWP0002 700 PCI 1 1 MP VGA Controller MP Disk 0 Right Hand Internal Disk HWP0002 700 PCI 2 0 a If using W cable P N A6144 63001 it will break this port out to 3 x 9 pin RS 232 connectors labeled Console UPS and Remote If using 25 pin cable only Console will be available Table B 3 Data Pathing Part 2 PCI Slot MAPPER Path HP UX Path Linux P...

Страница 132: ...t 3 PCI Slot Rope Number ACPI HID ACPI UID PCI Bus Address PCI Bus Number PCI Host Controller Number Core 1 HWP0002 0x000 0x00 0x1F 0 0 Core 1 HWP0002 0x000 0x00 0x1F 0 0 Core 1 HWP0002 0x000 0x00 0x1F 0 0 Core 1 HWP0002 0x000 0x00 0x1F 0 0 Core 1 HWP0002 0x000 0x00 0x1F 0 0 Core 1 HWP0002 0x000 0x00 0x1F 0 0 Core 1 HWP0002 0x000 0x00 0x1F 0 0 Core 0 HWP0002 0x100 0x20 0x3F 1 1 Core 0 HWP0002 0x10...

Страница 133: ...80 0xBF 3 3 2 2 3 HWP0002 0x200 0x40 0x7F 4 2 MP 7 HWP0002 0x700 0xE0 0xFF 7 4 MP 7 HWP0002 0x700 0xE0 0xFF 7 4 MP 7 HWP0002 0x700 0xE0 0xFF 7 4 Table B 4 Data Pathing Part 3 PCI Slot Rope Number ACPI HID ACPI UID PCI Bus Address PCI Bus Number PCI Host Controller Number ...

Страница 134: ...System Information System Board Appendix B 134 ...

Страница 135: ...nents displaying 49 EFI driver handle determining 49 EFI SCSI Setup Utility starting 50 Dual serial controller 128 DVD 129 E e DiagTools 101 104 EFI capable devices and controller handles displaying 47 configurable components displaying 49 driver handle determining 49 EFI error and warning messages 111 120 EFI SCSI Setup Utility starting 50 Error 111 Event 111 Extensible Firmware Interface command...

Страница 136: ...port 103 support ticket 103 System board 100 123 System Event Log 84 system event log data fields 116 example 115 hex view mode 117 keyword view mode 117 text view mode 117 view mode 117 system information 10 100 Bt LAN 129 1Gb LAN 130 enhanced server manageability 122 external core I O 121 I O and memory controller 124 I O bus interface 127 I O expansion 121 internal core I O 121 internal disk st...

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