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Troubleshooting 74
•
If there are IP address conflicts, ensure that the IP addresses that are validated on the IP
Assignment screen are not in use.
•
If you are unable to resolve the issue or you discover another issue, contact Hewlett Packard
Enterprise Support.
vCenter license status on Health screen is red
Symptom
OneView InstantOn does not proceed with deployment because the vCenter license status on the Health
screen is red.
Action
Perform the following steps:
1.
Apply a valid vCenter and vSphere license in vCenter.
2.
Close and restart vCenter.
OneView InstantOn detects the new license and allows deployment.
OneView InstantOn progress indicator appears to hang
Symptom
During installation, the progress indicator (countdown timer) in OneView InstantOn might appear to hang
at various times.
Action
No action is required. Do not cancel or stop the deployment.
The system configuration is continuing although the indicator might not update. The countdown timer will
resume shortly.
"Invalid username and password" error appears when you
specify a local vCenter
Symptom
When you select a local vCenter, the default credentials for VMware vCenter are automatically populated
in the Username and Password fields. At times, the following error message appears: Invalid Username
and Password
Action
This issue occurs intermittently. Perform one or both of the following actions:
•
Reenter your username and password.
•
If the issue persists, reboot the Management VM.
Application performance on management VM might decrease
Symptom
Application performance on the Management VM might decrease when OneView InstantOn is performing
a system health check.
Action
Wait for the OneView InstantOn health check to complete.