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Index

A

AC adapter 5
AC adapter, testing 41
action keys

decrease screen brightness

33

functions 33
Help and Support 33
identifying 11
increase screen brightness 33
next track or section 34
play, pause, resume 33
previous track or section 33
switch screen image 33
using 33
volume down 34
volume mute 34
volume up 34
wireless 34

airport security devices 51
antivirus software, using 62
Apps

access 32

apps

access 32

audio functions, checking 23
audio-in (microphone) jack 6
audio-out (headphone) jack 6

B

b key, identifying 11, 21
back up

personal files 68

backing up software and

information 63

backups 67
battery

conserving power 39
disposing 40
low battery levels 40
replacing 41
storing 40

battery bay 12, 14
battery information, finding 39
battery power 38

battery release latch 12
battery temperature 40
Beats Audio 11, 21, 22
Beats Audio Control Panel 22
Beats Audio hot key 22
best practices 1
BIOS

determining version 64
downloading an update 65
updating 64

Bluetooth device 15, 18
boot order

changing HP Recovery

Manager 72

buttons

left TouchPad 8
optical drive eject 4
power 10
right TouchPad 8

C

cable

network 19

cables

USB 45

caps lock light, identifying 9
caring for your computer 58
charms

access 31

checking audio functions 23
cleaning your computer 58
components

bottom 12
display 7
front 3
left side 6
right side 4
top 8

computer reset 70
computer, traveling 40
configuring audio for HDMI 25
connecting to a WLAN 18
connector, power 4
conservation, power 39
corporate WLAN connection 18

critical battery level 40
CyberLink PowerDVD 26

D

deleted files

restoring 69

digital card

inserting 46

Digital Media Slot, identifying 3
Disk Cleanup software 54
Disk Defragmenter software 54

E

edge swipe 31
electrostatic discharge 75
esc key, identifying 11
external AC power, using 41
external devices 45
external monitor port 6, 24
external monitor port, identifying

21

F

f1 key 33
f10 key 34
f11 key 34
f12 key 34
f2 key 33
f3 key 33
f4 key 33
f6 key 33
f7 key 33
f8 key 34
f9 key 34
firewall software 62
fn key, identifying 11, 21, 35
fun things to do 1

H

hard drive

HP 3D DriveGuard 53

hard drive bay, identifying 13
hard drive light 4
HDMI

configuring audio 25

76

Index

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Содержание ENVY dv4-5200

Страница 1: ...User Guide ...

Страница 2: ...tional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition September 2012 Document Part Number 692947 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on thi...

Страница 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Страница 4: ...iv Safety warning notice ...

Страница 5: ...s and speakers 10 Keys 11 Bottom 12 Labels 14 3 Connecting to a network 15 Connecting to a wireless network 15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN 16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless devices selec...

Страница 6: ...ly 26 Managing your audio and video files 26 5 Navigating using touch gestures pointing devices and the keyboard 27 Using the TouchPad 27 Turning the TouchPad off or on 27 Using TouchPad gestures 28 Tapping 29 Scrolling 29 Pinching Zooming 30 Rotating 30 Flicking 31 Edge swipes 31 Right edge swipe 31 Top edge swipe 32 Left edge swipe 32 Using the keyboard and mouse 33 Using the action keys 33 Usin...

Страница 7: ...le battery 40 Replacing a user replaceable battery 41 Running on external AC power 41 Troubleshooting power problems 41 HP CoolSense 42 Shutting down turning off the computer 42 7 Managing and sharing information 44 Using a USB device 44 Connecting a USB device 45 Removing a USB device 45 Connecting a powered USB device 45 Inserting and removing a digital storage card 46 Using optical drives 46 In...

Страница 8: ...ation 63 Using an optional security cable lock 63 10 Using Setup Utility BIOS and System Diagnostics 64 Starting Setup Utility BIOS 64 Updating the BIOS 64 Determining the BIOS version 64 Downloading a BIOS update 65 Using System Diagnostics 66 11 Backing up restoring and recovering 67 Creating recovery media and backups 67 Creating HP Recovery media 68 Restore and recovery 69 Using Windows Refres...

Страница 9: ...12 Specifications 73 Input power 73 Operating environment 74 13 Electrostatic Discharge 75 Index 76 ix ...

Страница 10: ...x ...

Страница 11: ...tures on page 20 for information Update or purchase antivirus software Learn more at Using antivirus software on page 62 Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 67 Fun things to do You know that you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV or gaming...

Страница 12: ...is guide select the HP Support Assistant app on the Start screen select My computer and then select User guides Important regulatory notices including proper battery disposal information Limited Warranty To access this guide select the HP Support Assistant app select My computer and then select Warranty and services or go to http www hp com go orderdocuments Specific warranty information about thi...

Страница 13: ...lays all the devices installed in your computer Locating software To find out what software is included on your computer from the Start screen right click using the mouse to display the apps and select the All apps icon Front Component Description Digital Media Slot Supports the following digital card formats Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Card Secure Digita...

Страница 14: ...st amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Intel Rapid Start Technology select models only on page 36 5 Hard drive light Blinking white The hard drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive N...

Страница 15: ...er The AC adapter is connected and the battery is charging Off The computer is using DC power 10 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Right side 5 ...

Страница 16: ...devices and provide enhanced USB power performance NOTE For details about different types of USB ports see Using a USB device on page 44 5 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 6 Audio out headphone jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable WARNING To red...

Страница 17: ...LAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region T...

Страница 18: ...e Moves the on screen pointer and selects or activates items on the screen NOTE The TouchPad also supports edge swipe gestures For more information see Edge swipes on page 31 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse 8 Chapter 2 Getting to know your computer ...

Страница 19: ...ogy feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Intel Rapid Start Technology select models only on page 36 2 Mute light Amber Computer sound is off Off Computer sound is on 3 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on...

Страница 20: ...r has stopped responding and Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Managing power on page 36 To learn more about you...

Страница 21: ...les or disables Beats Audio when pressed in combination with the fn key Opens Beats Audio Control Panel which allows you to view and control all audio settings Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound Beats audio is enabled by default NOTE You can also open the Beats Audio Control Panel from the Start screen type c select Control...

Страница 22: ...he service door 3 Integrated subwoofer Provides superior bass sound 4 Vents 5 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 12 Chapter 2 Getting to know your computer ...

Страница 23: ...governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support From the Start screen type h and then select Help and Support 6 Hard drive bay and memory module compartment The service door provides access to the hard drive...

Страница 24: ...vailable when you contact support The service label is located inside the battery bay Regulatory label Provides regulatory information about the computer The regulatory label is located inside the battery bay Wireless certification label or labels Provide information about wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use...

Страница 25: ...pically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support From the Start screen type h and then select Help and Support Using the wireless controls You can control the wireless devices in your computer using these features Wireless button wireless switch or wireless key referred to ...

Страница 26: ... critical network functions A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate networ...

Страница 27: ... When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned abou...

Страница 28: ...skbar to verify the name and status of the connection NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the phys...

Страница 29: ...N requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward th...

Страница 30: ...t features on your computer Component Description 1 Internal microphones 2 Record sound 2 HP TrueVision HD Webcam Records video captures still photographs and allows you to video conference and chat online using streaming video To use the webcam from the Start screen type c and then select CyberLink YouCam 3 Webcam light On The webcam is in use 4 Speakers 2 Produce sound 5 USB 2 0 port Connects an...

Страница 31: ... headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 11 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 12 USB 3 0 ports 2 Connect optional USB 3 0 devices and provide enhanced USB power performance NOTE Fo...

Страница 32: ...structions WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices Connecting a microphone To record audio connect a microphone to the microphone jack on the computer For best results when recording speak directly into the microphone and record soun...

Страница 33: ...nge the audio settings on your computer 1 From the Start screen type c and then select Control Panel from the list of applications 2 Select Hardware and Sound and then select Sound Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a netwo...

Страница 34: ...uter only Duplicate View the screen image simultaneously on both the computer and external device Extend View the screen image extended across both the computer and external device Second screen only View the screen image on the external device only Each time you press f4 the display state changes NOTE Adjust the screen resolution of the external device especially if you choose the Extend option F...

Страница 35: ...l device Second screen only View the screen image on the external device only Each time you press f4 the display state changes NOTE Adjust the screen resolution of the external device especially if you choose the Extend option From the Start screen type c and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution ...

Страница 36: ...or projector game console Blu ray player or DVR by using an optional wireless adapter purchased separately For details about using the wireless adapter see the manufacturer s instructions To open Intel Wireless Display from the Start screen type w and then select Intel WiDi NOTE Before using the wireless display feature be sure that your wireless device is turned on Managing your audio and video f...

Страница 37: ...t key functions on the keyboard to perform routine tasks Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements You can customize the touch gestures by changing settings button configurations click speed and pointer options From the Start screen type c to display the Apps list Select Control Panel and then select Hardware and Sound Under Devices and Printe...

Страница 38: ...w a demonstration of each gesture 1 From the Start screen type c to display the Apps list Select Control Panel and then select Hardware and Sound 2 Select Synaptics TouchPad 3 Click a gesture to activate the demonstration To turn the gestures off or on 1 From the Synaptics TouchPad screen select or clear the check box next to the gesture that you want to turn on or off 2 Click Apply and then click...

Страница 39: ... selection Double tap an item to open it NOTE Press and hold your finger on the TouchPad to open a help screen that provides information about the selected item Scrolling Scrolling is useful for moving up down or sideways on a page or image Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right Using TouchPad gestures 29 ...

Страница 40: ...lows you to rotate items such as photos Point to an object then anchor the forefinger of your left hand in the TouchPad zone Using your right hand slide your forefinger in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be fun...

Страница 41: ...ght quick motion up down left or right Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which lets you search share start apps access devices or change settings Swipe your finger gently from the right edge to display the charms Using TouchPad gestures 31 ...

Страница 42: ...sture varies depending on the app Swipe your finger gently from the top edge to display available apps Left edge swipe The left edge swipe reveals your open apps so that you can switch to them quickly Swipe from the left edge of the TouchPad to switch between apps 32 Chapter 5 Navigating using touch gestures pointing devices and the keyboard ...

Страница 43: ...ed the action key feature you must press the fn key in combination with the appropriate action key CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Icon Key Description f1 Opens Help and Support which provides tutorials information about the Windows operating system and your computer answers to questions and updates to your compu...

Страница 44: ...ns quickly Several shortcuts will help you with Windows 8 functions Press the Windows logo key in combination with the key to perform the action For additional information on Windows 8 shortcut keys go to Help and Support From the Start screen type h and then select Help and Support Shortcut Keys Shortcut key Key Description Returns you to the Start screen from an open app or the Desktop Pressing ...

Страница 45: ...he system BIOS version number Control the bass settings fn b Increases or decreases the Beats Audio bass settings Beats Audio is an enhanced audio profile that provides a deep controlled bass while maintaining a clear sound Beats Audio is enabled by default You can also view and control the bass settings through the Windows operating system To open Beats Audio Control Panel from the Start screen t...

Страница 46: ... on page 37 CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Intel Rapid ...

Страница 47: ...wer settings and timeouts using Power Options 1 From the Start screen type power select Settings and then select Power Options from the list of applications 2 In the left pane click Choose what the power button does 3 Click Change Settings that are currently unavailable 4 In the When I press the power button area select Hibernate 5 Click Save changes To exit Hibernation briefly press the power but...

Страница 48: ...an from the Start screen type power select Settings and then select Power Options The following power plans are available HP Recommended recommended Automatically balances performance with energy consumption on capable hardware Power saver Saves power by reducing system performance and screen brightness where possible High performance Favors performance but may use more energy Your battery will no...

Страница 49: ...rt Assistant To access battery information select the HP Support Assistant app on the Start screen and then select Battery and performance HP Support Assistant provides the following tools and information about the battery Battery test Information on battery types specifications life cycles and capacity To access battery information select the HP Support Assistant app on the Start screen and then ...

Страница 50: ...ttery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged user replaceable battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by pressing the power button Storing a user replaceable battery CAUTION To reduce the risk of damage to a batt...

Страница 51: ...sed from HP Connect the computer to external AC power under any of the following conditions WARNING Do not charge the computer battery while you are onboard aircraft When charging or calibrating a battery When installing or modifying system software When writing information to a disc select models only When running Disk Defragmenter on computers with internal hard drives When performing a backup o...

Страница 52: ... of the computer is not detected and the performance and fan options remain at the factory setting As a result the surface temperature of the computer may be higher than it would be with HP CoolSense on To turn CoolSense off or on follow these steps From the Start screen type cool select Settings and then select HP CoolSense Shutting down turning off the computer CAUTION Unsaved information is los...

Страница 53: ... the screen 3 When the charms list opens click Settings click the Power icon and then click Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided Press ctrl alt delete click the Power icon and then select Shut Down Press and hold the power button for at least 5 seconds Disconnect the com...

Страница 54: ... to run others have their own power source Some devices come with software that must be installed NOTE For information about connecting external wireless devices see Connecting to a network on page 15 NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port ...

Страница 55: ... system use the following procedure to remove the USB device safely 1 To remove a USB device save your information and close all programs associated with the device 2 From the Desktop click the hardware icon in the notification area at the far right of the taskbar A message Safely Remove Hardware and Eject Media displays Follow the on screen instructions Connecting a powered USB device CAUTION To ...

Страница 56: ...sk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 From the Desktop click the remove hardware icon in the notification area at the far right of the taskbar Then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 NOTE If...

Страница 57: ...on one time on the DVD After the information is recorded on the disc it cannot be changed or erased it is permanent The DVDs can be used in DVD R drives DVD Re Writable DVD RW or DVD RW which allow to read information and record information many times to the disc Information on the disc can be erased The DVDs can be used in DVD R drives BD A Blu ray Disc holds more information than the other optic...

Страница 58: ...the tray spindle NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dialog box opens It prompts you to select how you want to use the media co...

Страница 59: ...ed to using only the information that is stored in your computer Network computers can exchange software and data with each other NOTE When a disc like a DVD movie or game is copy protected it cannot be shared To share folders or libraries on the same network 1 On the Desktop open File Explorer 2 Click the Share tab on the Libraries window and then click Specific people 3 Type a name in the File S...

Страница 60: ...tion area 2 Select Open Network and Sharing Center 3 Under View your active networks select an active network 4 Select Change advanced sharing settings to set sharing options for privacy network discovery file and printer sharing or other network options 50 Chapter 7 Managing and sharing information ...

Страница 61: ...nnector pins on a removable drive or on the computer Do not use excessive force when inserting a drive into a drive bay When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to m...

Страница 62: ...puter 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface 5 Remove the battery from the computer For more information see Replacing a user replaceable battery on page 41 Remove the hard drive 1 Slide the battery release latch 1 until the service door is released slide the door out of the slot 2 and then lift up and remove the door 3 2 Using the cable tab 1 ...

Страница 63: ...ard drive reverse this procedure Using HP 3D DriveGuard HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions You drop the computer You move the computer with the display closed while the computer is running on battery power A short time after the end of one of these events HP 3D DriveGuard returns the hard drive to normal op...

Страница 64: ...ditional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 From the Start screen type disk select Settings and then select Free up disk space by deleting unnecessary files 2 Follow the on screen instruct...

Страница 65: ...or in the Sleep state If you are not sure whether the computer is off turn the computer on by pressing the power button Then shut down the computer through the operating system 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface 5 Remove the battery from ...

Страница 66: ...the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module into the memory module slot 2 until it is seated c Gently press the memory module 3 down applying pressure to both ...

Страница 67: ...nd updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to the HP website to download the latest versions of HP programs and drivers For U S support go to http www hp com go contactHP...

Страница 68: ...er cloth or a static free cloth without oil such as a chamois cloth moistened with an alcohol free glass cleaner or use an acceptable germicidal disposable wipe To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum clea...

Страница 69: ...mputer or a drive use suitable protective packaging and label the package FRAGILE If the computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization t...

Страница 70: ...hat you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the sa...

Страница 71: ...uter If you forget your power on password you cannot turn on or restart the computer NOTE The administrator password can be used in place of the power on password NOTE A power on password is not displayed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 1 To start Setup Utility BIOS turn on or restart the computer quickly p...

Страница 72: ...to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance For more information see Updating programs and drivers Installing Windo...

Страница 73: ... Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from ...

Страница 74: ... the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than tho...

Страница 75: ...dentifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer ...

Страница 76: ...ng properly To start System Diagnostics 1 Turn on or restart the computer quickly press esc and then press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test while it is running press esc 66 Chapter 10 Using Setup Utility BIOS and System Diagnostics ...

Страница 77: ...are but not other software applications Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 68 2 As you add hardware and software programs create system restore points...

Страница 78: ...ayer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive If your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obta...

Страница 79: ...personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 70 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and ...

Страница 80: ...he screen and then select General from the PC settings screen 4 Under Refresh your PC without affecting your files select Get started and follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this ...

Страница 81: ... computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails To use the Factory Reset or System Recovery options you must use HP Recovery media If th...

Страница 82: ...tartup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created 2 Restart the computer 3 Press and hold esc while the computer is restarting and then press f9 for boot options 4 Select the optical drive or USB flash drive you want to boot from 5 Follow the on screen instructions Removing the HP Recovery p...

Страница 83: ...pplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 18 5 V dc 3 5 A or 19 5 V dc 3 33 A 65 W select models only 19 V dc 4 74 A or 19 5 V dc 4 62 A 90 W 19 5 V dc 6 15 A 120 W select models only DC plug of external HP power suppl...

Страница 84: ...5 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 74 Chapter 12 Specifications ...

Страница 85: ... or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touch...

Страница 86: ...oot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 C cable network 19 cables USB 45 caps lock light identifying 9 caring for your computer 58 charms access 31 checking audio functions 23 cleaning your computer 58 components bottom 12 display 7 front 3 left side 6 right side 4 top 8 computer reset 70 computer traveling 40 configuring au...

Страница 87: ...tory 14 service 14 wireless certification 14 WLAN 14 LAN connecting 19 latch battery release 12 left edge swipe 32 lights AC adapter 5 caps lock 9 hard drive 4 mute 9 optical drive 4 power 4 9 TouchPad 8 9 webcam 7 20 wireless 9 low battery level 40 M maintenance Disk Cleanup 54 Disk Defragmenter 54 memory module inserting 56 removing 55 replacing 54 memory module compartment identifying 13 memory...

Страница 88: ... Disk Defragmenter 54 software updates installing 62 speakers connecting 22 speakers identifying 10 20 Start screen accessing 33 storing a battery 40 subwoofer identifying 12 21 supported discs recovery 68 system information hot key 35 system recovery 71 system restore point creating 67 restoring 69 T tapping touch gesture 29 temperature 40 testing an AC adapter 41 toolbars access 31 top edge swip...

Страница 89: ... 15 operating system 15 Wireless Assistant software 15 wireless light 9 15 wireless module compartment identifying 13 wireless network WLAN connecting 18 corporate WLAN connection 18 equipment needed 17 functional range 18 public WLAN connection 18 security 17 using 16 wireless network securing 63 WLAN antennas identifying 7 WLAN device 16 WLAN label 14 Z zooming touch gesture 30 Index 79 ...

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