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Troubleshooting

User Guide

www.hp.com

A–13

Technical Support

Using the Worldwide Web

Before contacting customer services, refer to the support Web site
at

http://www.hp.com/support

for online access to technical

support information and tools.

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in
this appendix, you may need to call technical support. Refer to
the

Worldwide Telephone Numbers

on the

I/O and Security

Software & Documentation

CD for the telephone number of the

technical telephone support center in your region.

Have the following information available when you call technical
support:

■

Model number

■

Serial number

■

Purchase date on invoice

■

Conditions under which the problem occurred

■

Error messages received

■

Hardware configuration (found on Microsoft Windows
Control Panel)

■

Hardware and software you are using

Содержание DN650B

Страница 1: ...umeric Keypad and Accessories Document Part Number 365677 001 July 2004 This guide provides instructions on setting up and using the HP modular keyboard with numeric keypad smart card adapter Bluetooth keyboard adapter and Bluetooth mouse ...

Страница 2: ...l or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company ÅWARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of ...

Страница 3: ...ed Operating Systems 2 1 Modular Keyboard Kit Contents 2 2 Identifying the Modular Keyboard Components 2 3 Front Components 2 3 Rear Components 2 4 Modular Keyboard Access Buttons 2 5 Identifying the Numeric Keypad Components 2 6 Numeric Keypad Access Buttons 2 7 3 Setting Up and Using the Modular Keyboard Connecting to the Computer 2 1 Repositioning the Numeric Keypad 2 2 Adjusting the Slope 2 6 ...

Страница 4: ...ifying Compatible Smart Cards 4 11 5 Converting the Modular Keyboard to a Wireless Solution Wireless Solution Features 3 1 Supported Operating Systems 3 2 Bluetooth Adapter Kit Contents 3 3 Identifying the Bluetooth Keyboard Adapter Components 3 4 Identifying the Bluetooth Mouse Components 3 5 Identifying the Bluetooth Transceiver Components 3 6 Setting Up the Wireless Solution 3 7 Connecting Wire...

Страница 5: ... 3 5 Installing the Bluetooth Software 3 8 WIDCOMM Bluetooth Software 3 8 Broadcom Bluetooth Control Suite BBCS 3 10 Enabling Microsoft Bluetooth Drivers 3 11 Preparing the Bluetooth Transceiver to Work with Microsoft Bluetooth Drivers 3 12 Installing the Microsoft Bluetooth Drivers 3 12 Recharging the Bluetooth Mouse Batteries 3 13 A Troubleshooting Technical Support A 14 Using the Worldwide Web ...

Страница 6: ...Communications Commission Notice B 5 Modifications B 5 Cables B 6 Declaration of Conformity for Products Marked with the FCC Logo United States Only B 6 Canadian Notice B 7 Avis Canadien B 7 Japanese Notice B 7 Korean Notice B 7 C Ordering Kits ...

Страница 7: ...ed in a more optimal position on the desktop or removed completely to gain valuable desktop real estate An adjustable slope of 0 6 or 12 Improved security with a smart card adapter The smart card adapter reads all ISO 7816 3 compatible smart cards and is qualified with HP ProtectTools Security Manager software which utilizes the HP ProtectTools Smart Card A Bluetooth wireless solution that convert...

Страница 8: ...sections in this chapter describe some of the typical HP modular keyboard configurations Standard Configuration The HP modular keyboard standard configuration includes Modular keyboard Detachable numeric keypad HP Modular Keyboard Standard Configuration with Numeric Keypad ...

Страница 9: ...oard and Numeric Keypad Features for a description of the features of the modular keyboard and numeric keypad See Chapter 3 Setting Up and Using the Modular Keyboard for information on setting up and using the HP modular keyboard in the standard configuration Refer to Appendix C Ordering Kits for modular keyboard and accessory part numbers and ordering information ...

Страница 10: ...art card configuration includes Modular keyboard and detachable numeric keypad Detachable smart card adapter HP ProtectTools smart card HP Modular Keyboard Smart Card Configuration See Chapter 4 Adding Smart Card Security for information on setting up and using the HP modular keyboard in the smart card configuration Refer to Appendix C Ordering Kits for modular keyboard and accessory part numbers ...

Страница 11: ...Modular keyboard and detachable numeric keypad Bluetooth keyboard adapter Bluetooth wireless optical mouse Bluetooth USB transceiver HP Modular Keyboard Wireless Configuration See Chapter 5 Converting the Modular Keyboard to a Wireless Solution for information on setting up and using the HP modular keyboard in the wireless configuration Refer to Appendix C Ordering Kits for modular keyboard and ac...

Страница 12: ...figuration includes Modular keyboard and detachable numeric keypad Bluetooth keyboard adapter Bluetooth wireless optical mouse Bluetooth USB transceiver Smart card adapter HP ProtectTools smart card See Chapter 5 Converting the Modular Keyboard to a Wireless Solution and Chapter 4 Adding Smart Card Security for information on setting up and using the HP modular keyboard in the wireless plus smart ...

Страница 13: ...de of the modular keyboard Adjustable slope for maximum comfort Six programmable modular keyboard access buttons Four programmable numeric keypad access buttons Modular keyboard to computer USB connectivity Numeric keypad to modular keyboard RJ 45 connectivity Supported Operating Systems The following are primary support operating systems for the HP modular keyboard and numeric keypad Microsoft Wi...

Страница 14: ... and Numeric Keypad Features Other legacy operating systems may also have limited support through native USB drivers or the computer BIOS Modular Keyboard Kit Contents 1 Modular keyboard 3 USB cable 2 Numeric keypad 4 I O and Security Software Documentation CD ...

Страница 15: ...ction if the modular keyboard is converted to a wireless configuration 1 Access buttons Provide quick access to Web pages applications data files and volume adjustment See the Modular Keyboard Access Buttons section for more information 2 Caps Lock indicator light Caps Lock is on when lit 3 Scroll Lock indicator light Scroll Lock is on when lit 4 Accessory interlock Physically connects optional ad...

Страница 16: ...res Rear Components 1 RJ 45 connector Dedicated for numeric keypad connection only 2 USB connector Connects the modular keyboard to the computer 3 RJ 45 connector Connects the Bluetooth keyboard adapter or smart card adapter 4 Expandable feet Adjusts the slope of the modular keyboard ...

Страница 17: ...ovide the following functions You can re program the access buttons to meet your particular needs See Programming the Access Buttons for information 1 Home Opens the browser default home page 2 Search Opens the default search engine 3 Email Opens the default email application 4 Volume up Increases the volume 5 Volume down Decreases the volume 6 Mute Toggles sound on and off 1 2 3 4 5 6 ...

Страница 18: ...a wireless configuration 1 Access buttons Provide quick access to numeric keypad functions See the Numeric Keypad Access Buttons section for more information 2 Num Lock indicator light m Num Lock is on when lit 3 RJ 45 cable Connects the numeric keypad to the modular keyboard 4 Expandable feet Adjusts the slope of the numeric keypad 5 Keyboard interlock Physically connects the numeric keypad to th...

Страница 19: ... buttons to meet your particular needs See Programming the Access Buttons for information 1 rTab Functions the same as the Tab key on the modular keyboard Press this key to tab right Press this key plus the Shift key to tab left 2 s Backspace Functions the same as the Backspace key on the modular keyboard 3 t Delete Functions the same as the Delete key on the modular keyboard 4 u Calculator Launch...

Страница 20: ... Documentation CD or go to www hp com ergo Connecting to the Computer To begin using the modular keyboard and numeric keypad connect the USB cable between the modular keyboard and the computer 1 Using the USB cable provided with the modular keyboard connect the Type Mini B end of the USB cable to the USB connector on the modular keyboard Connecting the USB Cable to the Modular Keyboard ...

Страница 21: ...onnector that is convenient for your setup Connecting the USB Cable to the Computer 3 You can now begin using the modular keyboard Repositioning the Numeric Keypad You can attach the numeric keypad to the left or right side of the modular keyboard or leave it unattached Whether the numeric keypad is attached or unattached to the modular keyboard the numeric keypad s RJ 45 cable must be connected t...

Страница 22: ...dular keyboard to the other side 1 Remove the RJ 45 cable that connects the numeric keyboard to the modular keyboard from the cable routing channel on the bottom side of the modular keyboard Removing the RJ 45 Cable from the Routing Channel You do not need to unplug the RJ 45 cable from the back of the modular keyboard ...

Страница 23: ... Modular Keyboard 2 Pull the numeric keypad free from the modular keyboard Removing the Numeric Keypad from the Modular Keyboard 3 Attach the numeric keypad to the other side of the modular keyboard Attaching the Numeric Keypad to the Modular Keyboard ...

Страница 24: ... com 3 5 4 Press the RJ 45 cable into the other routing channel on the bottom side of the modular keyboard Placing the RJ 45 Cable in the Routing Channel Ensure that the RJ 45 cable is plugged into the RJ 45 connector on the back of the modular keyboard labeled ...

Страница 25: ...oard and numeric keypad can be adjusted so that the modular keyboard sits flat on the workspace surface 0 angle 1 sits at a 6 angle 2 or sits at a 12 angle 3 Adjusting the Slope of the Modular Keyboard When adjusting the slope of the modular keyboard and numeric keypad be sure to extend all the feet on each device to the same position ...

Страница 26: ...tall the software Programming the Access Buttons The access buttons on the modular keyboard and numeric keypad are pre programmed to specific destinations but can be re programmed to meet your particular needs Before you can program the access buttons you must install the MAK software included on the I O and Security Software Documentation CD See Installing the Modular Access Keyboard MAK Software...

Страница 27: ...d as a stand alone device HP ProtectTools Smart Card HP ProtectTools Smart Card Security Manager software which is used to initialize configure and manage smart card security accounts Supported Operating Systems The smart card reader adapter requires one of the following operating systems Microsoft Windows XP Professional Microsoft Windows XP Home Microsoft Windows 2000 Professional this operating...

Страница 28: ...er Kit Contents Refer to Appendix C Ordering Kits for modular keyboard and accessory part numbers and ordering information 1 Smart card adapter 3 RJ 45 cable for connecting to the modular keyboard 2 HP ProtectTools Smart Card 4 I O and Security Software Documentation CD ...

Страница 29: ... for the system to read the card 3 Smart card indicator light Lights when the smart card has been inserted and detected by the system 4 Keyboard interlock Physically connects the smart card adapter to the modular keyboard 5 Ultra mini serial connector Connects the RJ 45 ultra mini serial cable between the smart card adapter and the modular keyboard not required when using the smart card adapter as...

Страница 30: ...ated from the modular keyboard or if you purchased the smart card adapter kit but do not have a modular keyboard set up the smart card adapter in the stand alone configuration as described in the Connecting as a Stand Alone Device section of this chapter Connecting as an Attachment to the Modular Keyboard If the modular keyboard does not have a Bluetooth keyboard adapter attached to it you can att...

Страница 31: ...or on the modular keyboard labeled h 1 Connect the small end of the RJ 45 cable to the Ultra Mini Serial connector on the smart card adapter labeled x 2 Connecting the Smart Card Adapter RJ 45 Cable 3 Route the RJ 45 cable in the channel on the bottom side of the modular keyboard Placing the RJ 45 Cable in the Routing Channel ...

Страница 32: ...r Keyboard to the computer if connected 5 Connect the Smart Card adapter s USB cable to a USB connector on the computer Connecting the Smart Card Adapter USB Cable 6 When prompted to install the drivers for the smart card adapter click the Cancel button Proceed to the Installing the Smart Card Adapter Drivers section ...

Страница 33: ... smart card adapter as a stand alone device 1 Connect the Smart Card adapter s USB cable to the computer Connecting the Smart Card Adapter USB Cable 2 When prompted to install the drivers for the smart card adapter click the Cancel button Proceed to the Installing the Smart Card Adapter Drivers section ...

Страница 34: ... to install the software Installing the ProtectTools Software The HP ProtectTools software requires Microsoft Windows 2000 or Microsoft Windows XP operating systems Microsoft Windows 2000 must be completely installed before installing the HP ProtectTools software 1 Insert the I O and Security Software Documentation CD in the computer s optical drive 2 Go to D Modular Smart_Card ProtectTools setup ...

Страница 35: ...r can be adjusted to match the slope of the modular keyboard It can sit flat on the workspace surface 0 angle 1 sit at a 6 angle 2 or sit at a 12 angle 3 Adjusting the Slope of the Smart Card Adapter When adjusting the slope of the smart card adapter be sure to extend all the feet on each connected device to the same position ...

Страница 36: ...etected and or read by the reader Inserting the Smart Card into the Smart Card Slot Refer to the HP ProtectTools software Help files for instructions on using the smart card Before you can enable the BIOS Security Mode in the HP ProtectTools software you must enter Computer Setup F10 and enable Smart Card BIOS Password support in the Smart Card Options menu Smart Card BIOS Password support is only...

Страница 37: ...Products List TPL at www hp com The following smart cards are qualified and approved by SCM Microsystems Inc Contact SCM at www scmmicro com for technical support questions Schmlumberger CyberFlex Access 32k e gate CyberFlex Access 64k v1 CryptoFlex 32k CryptoFlex 32k e gate PayFlex S PayFlex 1K PayFlex 2K PayFlex 4K PayFlex 8K U S Government CAC AXALTO Oberthur CAC Galactic 2 1 CosmopolIC V4 Cosm...

Страница 38: ...Java GemExpresso CyberFlex Palmera Data Cards Generic SLE4406 SLE4418 SLE4428 SLE4432 SLE4436 SLE4442 SLE5536 AT24C01ASC AT24C02SC AT24C04SC AT24C08SC AT24C16SC AT24C32SC AT24C64SC AT24C128SC AT24C256SC AT24C512SC AT88SC153 AT88SC1608 IS23SC4418 IS23SC4428 ...

Страница 39: ...rimeFlex Store 8K PrimeFlex Store 2K X24026 ST14C02 The following smart cards are qualified and approved by Gemplus Corporation Contact Gemplus at www gemplus com for technical support questions Gemplus GemExpresso GPK32k GemClub Memo GemClub Micro GemSafe ...

Страница 40: ...Bluetooth wireless keyboard Rechargeable Bluetooth wireless optical mouse Bluetooth USB transceiver that can connect up to seven wireless devices Rechargeable batteries for the Bluetooth keyboard adapter and Bluetooth mouse Refer to Appendix C Ordering Kits for modular keyboard and accessory part numbers and ordering information For optimal performance use the Bluetooth mouse with a mouse pad Usin...

Страница 41: ...tion Supported Operating Systems The Bluetooth USB transceiver requires one of the following operating systems Microsoft Windows XP Professional Microsoft Windows XP Home Microsoft Windows 2000 Professional must install WIDCOMM Bluetooth drivers which are included with the kit ...

Страница 42: ...er and is required for operating the modular keyboard and mouse in wireless mode 2 USB cable connects the mouse to the computer for recharging the mouse batteries 5 Four AA rechargeable batteries two for the Bluetooth keyboard adapter and two for the Bluetooth wireless mouse 3 Bluetooth wireless optical mouse 6 I O and Security Software Documentation CD Available as a separate accessory kit ...

Страница 43: ...n recharging the Bluetooth keyboard adapter batteries 2 RJ 45 cable Connects the Bluetooth keyboard adapter to the modular keyboard 3 Keyboard interlock Physically connects the Bluetooth keyboard adapter to the modular keyboard 4 Connect button k Activates the modular keyboard in wireless mode 5 Battery compartment Two rechargeable AA batteries must be properly inserted in this compartment for the...

Страница 44: ...re applications 3 Left click button Performs standard single click and double click functions 4 Battery compartment Two rechargeable AA batteries must be properly inserted in this compartment for the Bluetooth mouse to operate in wireless mode 5 Connect button k Activates the Bluetooth mouse in wireless mode 6 USB recharge receptacle q Connects the USB cable included in the kit with the Bluetooth ...

Страница 45: ...le on the computer for the modular keyboard and Bluetooth mouse to operate in wireless mode 2 Connect button k Activates the Bluetooth transceiver when pressed to set up the modular keyboard and or Bluetooth mouse in wireless mode 3 Bluetooth indicator light Indicates the Bluetooth transceiver is plugged in and recognized by the system and the Bluetooth radio is on ...

Страница 46: ...reless solution you must Connect the Bluetooth components as described in the Connecting Wireless Devices section to function in either USB wireless mode or Bluetooth wireless mode Install the Bluetooth drivers as described in the Installing the Bluetooth Software section to function in Bluetooth wireless mode The Bluetooth drivers are located on the I O and Security Software Documentation CD incl...

Страница 47: ... adapter battery compartment 1 lift the battery compartment door 2 and install two of the supplied rechargeable batteries 3 Installing the Bluetooth Keyboard Adapter Batteries ÄCAUTION Risk of explosion if battery is replaced by an incorrect type Only NiMH and NiCad batteries are supported in the Bluetooth keyboard adapter Dispose of used batteries according to instructions Refer to Appendix B Reg...

Страница 48: ...yboard If the numeric keypad is attached to the right side attach the Bluetooth keyboard adapter to the left side Attaching the Bluetooth Keyboard Adapter to the Modular Keyboard 3 Connect the Bluetooth keyboard adapter s RJ 45 cable to the RJ 45 connector on the modular keyboard labeled h Connecting the Bluetooth Keyboard Adapter s RJ 45 Cable ...

Страница 49: ...hp com User Guide Converting the Modular Keyboard to a Wireless Solution 4 Press the RJ 45 cable into the routing channel on the bottom side of the modular keyboard Placing the RJ 45 Cable in the Routing Channel ...

Страница 50: ...tment door 2 and install the other two supplied rechargeable batteries 3 Installing the Bluetooth Mouse Batteries ÄCAUTION Risk of explosion if battery is replaced by an incorrect type Only NiMH and NiCad batteries are supported in the Bluetooth mouse Dispose of used batteries according to instructions Refer to Appendix B Regulatory Compliance Notices for disposal instructions ...

Страница 51: ...ows operating system is completely installed and running proceed to the Installing the Bluetooth Software section 7 If the modular keyboard was previously used in a non wireless mode disconnect the USB cable from the modular keyboard and computer 8 Insert the Bluetooth transceiver into a USB receptacle on the computer Your computer may look different than the one shown in the illustration below Co...

Страница 52: ...nnect button k on the Bluetooth transceiver 1 for two seconds The blue indicator light on the transceiver begins flashing 11 Press the Connect button k on the Bluetooth keyboard adapter 2 for two seconds Pressing the Connect Button on the Bluetooth Transceiver and on the Bluetooth Keyboard Adapter ...

Страница 53: ...seconds The indicator light on the transceiver flashes rapidly then becomes solid blue Pressing the Connect Button on the Bluetooth Mouse The modular keyboard and Bluetooth mouse are now functioning in the USB wireless mode After installing the Bluetooth drivers the modular keyboard and Bluetooth mouse will function in Bluetooth wireless mode ...

Страница 54: ...etooth Control Suite BBCS WIDCOMM Bluetooth Software The WIDCOMM Bluetooth software package contains Bluetooth drivers required for operating the modular keyboard and Bluetooth mouse in Bluetooth wireless mode It is recommended that you install the WIDCOMM software to get optimal Bluetooth functionality However if you do not want to install the WIDCOMM software you can install the Microsoft Blueto...

Страница 55: ... for Bluetooth devices While the system is searching a Press the Connect button on the Bluetooth keyboard adapter for two seconds You do not need to press the Connect button on the Bluetooth USB transceiver b Press the Connect button on the Bluetooth mouse for two seconds 9 If the system does not locate the modular keyboard and or Bluetooth mouse click the Search Again button and repeat step 8 abo...

Страница 56: ...to D Modular Bluetooth Broadcom setup exe where D is the drive letter of the computer s optical drive 3 Double click the setup exe file 4 Follow the on screen instructions to install the software Refer to the Help in the Broadcom Bluetooth Control Suite BBCS software for information on enhancing the wireless solution If the modular keyboard was previously used in a non wireless mode disconnect the...

Страница 57: ... readily available First boot capability refers to using a Bluetooth wireless keyboard and Bluetooth mouse in USB wireless mode then switching to Bluetooth wireless mode once the operating system has loaded without connecting a wired keyboard for the system to recognize the keyboard Recovery capability refers to replacing a faulty Bluetooth wireless keyboard with a functioning Bluetooth wireless k...

Страница 58: ...Installing the Microsoft Bluetooth Drivers The Microsoft Bluetooth drivers are included in Microsoft Windows XP Service Pack 2 Before installing the Microsoft Bluetooth Drivers install the software as described in the previous section Preparing the Bluetooth Transceiver to Work with Microsoft Bluetooth Drivers 1 Download the Microsoft Windows XP Service Pack 2 from www microsoft com if the service...

Страница 59: ...ard adapter can be adjusted to match the slope of the modular keyboard It can sit flat on the workspace surface 0 angle 1 sit at a 6 angle 2 or sit at a 12 angle 3 Adjusting the Slope of the Bluetooth Keyboard Adapter When adjusting the slope of the Bluetooth keyboard adapter be sure to extend all the feet on each connected device to the same position ...

Страница 60: ...e becomes low for the Bluetooth keyboard adapter or Bluetooth mouse the Broadcom Bluetooth Control Suite BBCS software displays a message to recharge the batteries Another message is displayed when the batteries become fully charged The Broadcom Bluetooth Control Suite BBCS battery level indicator may be less accurate when using NiCad batteries Recharging less frequently will extend the life of Ni...

Страница 61: ...e Type A end of the USB cable to a USB connector on the computer Recharging the Bluetooth Keyboard Adapter Batteries 2 Let the batteries recharge until the Broadcom Bluetooth Control Suite BBCS software displays a message that they are fully charged then remove the USB cable from the Bluetooth keyboard adapter and computer The Broadcom Bluetooth Control Suite BBCS battery level indicator may be le...

Страница 62: ...A end of the USB cable to a USB connector on the computer Recharging the Bluetooth Mouse Batteries 2 Let the batteries recharge until the Broadcom Bluetooth Control Suite BBCS software displays a message that they are fully charged then remove the USB cable from the Bluetooth mouse and computer The Broadcom Bluetooth Control Suite BBCS battery level indicator may be less accurate when using NiCad ...

Страница 63: ...sceiver For an updated list of tested Belkin Bluetooth devices check the Tested Products List TPL at www hp com The following Bluetooth devices are Belkin qualified and approved Contact Belkin Corporation at www belkin com for technical support questions Belkin Bluetooth Device Belkin Part Number Bluetooth PDA PC Combo Card F8T006 PC Bluetooth GPS Navigation System F8T051 Bluetooth Hands Free Head...

Страница 64: ...le batteries for the Bluetooth mouse An HP USB transceiver is required for the Bluetooth mouse to function For optimal performance use the Bluetooth mouse with a mouse pad Using the Bluetooth mouse on a transparent or reflective surface will inhibit the ability of the optical sensor to track the cursor Refer to Appendix C Ordering Kits for modular keyboard and accessory part numbers and ordering i...

Страница 65: ...Windows XP Home Microsoft Windows 2000 Professional must install WIDCOMM Bluetooth drivers which are included with the HP USB Bluetooth Transceiver 1 2 Software Documentation CD that is shipped with the HP USB transceiver Bluetooth Mouse Kit Contents 1 USB cable connects the mouse to the computer for recharging the mouse batteries 3 Two AA rechargeable batteries for the Bluetooth mouse 2 Bluetooth...

Страница 66: ...re applications 3 Left click button Performs standard single click and double click functions 4 Battery compartment Two rechargeable AA batteries must be properly inserted in this compartment for the Bluetooth mouse to operate in wireless mode 5 Connect button k Activates the Bluetooth mouse in wireless mode 6 USB recharge receptacle q Connects the USB cable included in the kit with the Bluetooth ...

Страница 67: ...luetooth drivers In this mode you can add other Bluetooth devices to the wireless solution When setting up the wireless solution you must Connect the Bluetooth components as described in the Connecting the Bluetooth Mouse section to function in either USB wireless mode or Bluetooth wireless mode Install the Bluetooth drivers as described in the Installing the Bluetooth Software section to function...

Страница 68: ...use battery compartment 1 lift the battery compartment door 2 and install the two supplied rechargeable batteries 3 Installing the Bluetooth Mouse Batteries ÄCAUTION Risk of explosion if battery is replaced by an incorrect type Only NiMH and NiCad batteries are supported in the Bluetooth mouse Dispose of used batteries according to instructions Refer to Appendix B Regulatory Compliance Notices for...

Страница 69: ...ceed to step 3 If the computer is turned on and the Microsoft Windows operating system is completely installed and running proceed to the Installing the Bluetooth Software section 3 Insert the Bluetooth transceiver into a USB receptacle on the computer Your computer may look different than the one shown in the illustration below Connecting the Bluetooth Transceiver 4 Turn on the computer if it is ...

Страница 70: ...s flashing 6 Press the Connect button k on the Bluetooth mouse 2 for two seconds The indicator light on the transceiver flashes rapidly then becomes solid blue Pressing the Connect Button on the Bluetooth Transceiver and on the Bluetooth Mouse The Bluetooth mouse is now functioning in the USB wireless mode After installing the Bluetooth drivers the Bluetooth mouse will function in Bluetooth wirele...

Страница 71: ...ers Broadcom Bluetooth Control Suite BBCS WIDCOMM Bluetooth Software The WIDCOMM Bluetooth software package contains Bluetooth drivers required for operating the Bluetooth mouse in Bluetooth wireless mode It is recommended that you install the WIDCOMM software to get optimal Bluetooth functionality However if you do not want to install the WIDCOMM software you can install the Microsoft Bluetooth d...

Страница 72: ...n the Initial Bluetooth Configuration Wizard 8 During the configuration process in the Initial Bluetooth Configuration Wizard the system will search for Bluetooth devices While the system is searching press the Connect button on the Bluetooth mouse for two seconds You do not need to press the Connect button on the Bluetooth USB transceiver 9 If the system does not locate the Bluetooth mouse click ...

Страница 73: ...al drive 2 Go to D Modular Bluetooth Broadcom setup exe where D is the drive letter of the computer s optical drive Greg Young to verify path 3 Double click the setup exe file 4 Follow the on screen instructions to install the software Refer to the Help in the Broadcom Bluetooth Control Suite BBCS software for information on enhancing the wireless solution The Broadcom Bluetooth Control Suite BBCS...

Страница 74: ... a wired mouse should be readily available First boot capability refers to using a Bluetooth mouse in USB wireless mode then switching to Bluetooth wireless mode once the operating system has loaded without connecting a wired mouse for the system to recognize the mouse Recovery capability refers to replacing a faulty Bluetooth mouse with a functioning Bluetooth mouse without connecting a wired mou...

Страница 75: ...ructions to install the software Installing the Microsoft Bluetooth Drivers The Microsoft Bluetooth drivers are included in Microsoft Windows XP Service Pack 2 Before installing the Microsoft Bluetooth Drivers install the software as described in the previous section Preparing the Bluetooth Transceiver to Work with Microsoft Bluetooth Drivers 1 Download the Microsoft Windows XP Service Pack 2 from...

Страница 76: ...or the Bluetooth mouse the Broadcom Bluetooth Control Suite BBCS software displays a message to recharge the batteries Another message is displayed when the batteries become fully charged The Broadcom Bluetooth Control Suite BBCS battery level indicator may be less accurate when using NiCad batteries Recharging less frequently will extend the life of NiCad batteries The computer must be turned on ...

Страница 77: ...e A end of the USB cable to a USB connector on the computer Recharging the Bluetooth Mouse Batteries 2 Let the batteries recharge until the Broadcom Bluetooth Control Suite BBCS software displays a message that they are fully charged then remove the USB cable from the Bluetooth mouse and computer The Broadcom Bluetooth Control Suite BBCS battery level indicator may be less accurate when using NiCa...

Страница 78: ...P Compaq Easy Access Keyboards The numeric keypad does not work after connecting the RJ 45 cable to the keyboard The numeric keypad is not plugged into the correct RJ 45 connector on the modular keyboard Make sure the RJ 45 connector from the numeric keypad is connected to the RJ 45 connector on the modular keyboard labeled j The smart card or Bluetooth adapter does not work after connecting the R...

Страница 79: ...r in a keyboard environment attached to the modular keyboard make sure the RJ 45 cable is connected from the smart card adapter to the modular keyboard connector labeled h and the removable USB cable from the modular keyboard is disconnected When using the smart card reader as a stand alone device connect the USB cable from the smart card reader to the computer and make sure the RJ 45 cable is not...

Страница 80: ... re enable BIOS support via HP ProtectTools Smart Card Security Manager Or leave the F10 Setup option enabled for future BIOS enable via HP ProtectTools Smart Card Security Manager The smart card LED occasionally turns red A secure transaction is taking place The standard color for the smart card reader operation is amber when data is being read by the reader However whenever a secure transaction ...

Страница 81: ...mouse while in wireless and recharging modes There is a Yellow Bang in Device Manager when the Bluetooth USB transceiver is attached but the Bluetooth keyboard and Bluetooth mouse work The current wireless operation is in USB wireless mode rather than Bluetooth mode Ensure the Bluetooth drivers are installed and functioning correctly WIDCOMM or Microsoft Otherwise the Bluetooth keyboard and Blueto...

Страница 82: ...e transceiver blinks faster when a Bluetooth keyboard or mouse is detected The transceiver has found and is pairing with a Bluetooth device and is waiting for another device before timing out Once the connect button has been pressed on the transceiver it will wait 1 minute to attach to a Bluetooth keyboard and or mouse Once the connect button on the keyboard or mouse is pressed the transceiver pai...

Страница 83: ...upgraded error message is displayed The firmware that is installed on your Bluetooth wireless controller is the same version or a more recent version than the firmware update file you are using Download the latest version of the firmware update file and use it unless you already have the latest firmware Cannot find Widcomm Bttdfuapp exe Please install the Widcomm Bluetooth stack error message is d...

Страница 84: ...oid conflicts with other Bluetooth devices such as a keyboard you must enter a randomly generated PIN from the keyboard that is intended to be connected to the transceiver The correct profiles may or may not be installed enabled for the Bluetooth devices Possible Bluetooth device is not able to pair connect The profiles supported depend on the Bluetooth drivers being used WIDCOMM has a wide range ...

Страница 85: ...it is recommended that you use the HP transceiver supplied with this solution The Broadcom Bluetooth Control Suite BBCS does not report the NiCad rechargeable batteries charge level correctly There is a memory issue with NiCad batteries Due to the memory capabilities of the NiCad batteries BBCS is not able to know what stage the NiCad battery is in BBCS can correctly show battery levels for NiMH r...

Страница 86: ...provide the required power during standby mode but not during hibernation mode or when computer is shut down The computer can enter standby and still recharge but can not recharge during hibernation If the BBSC application is enabled the software will prevent the computer from entering hibernation during recharge mode However if the BBCS software is not enabled you must disable hibernation during ...

Страница 87: ...the USB cable after the batteries are fully charged Can I interrupt the battery charge session before the end of the charge Yes but it is not recommended For NiCad batteries it is recommended that you wait until the battery is fully charged because these batteries types hold memory For NiMH batteries you can interrupt the charge session but the usage time will be reduced since the battery is not f...

Страница 88: ...tteries with a rated capacity of 1200 mAh 2100 mAh batteries are supported with your BT keyboard mouse NiMH rechargeable batteries are shipped and recommended for use with these products NiCad rechargeable batteries will not report accurately in BBCS but will recharge and function as designed Standard AA Alkaline batteries are NOT supported Bluetooth Continued Problem Cause Solution ...

Страница 89: ...se s optical sensor as well as reduce the battery life Avoid deep dark surfaces such as a deep black mouse pad or deep blue mouse pad and reflective surfaces such as a mirror or shiny metal plate How can I make sure the mouse pairing is secure This is a security concern Using WIDCOMM Bluetooth drivers there is security and avoidance to conflict with other Bluetooth mice enabled Since there is not ...

Страница 90: ...ng tips in this appendix you may need to call technical support Refer to the Worldwide Telephone Numbers on the I O and Security Software Documentation CD for the telephone number of the technical telephone support center in your region Have the following information available when you call technical support Model number Serial number Purchase date on invoice Conditions under which the problem occ...

Страница 91: ...or to turning it on ÅWARNING Exposure to Radio Frequency Radiation The radiated output power of this device is far below the FCC radio frequency exposure limits Nevertheless the device should be used in such a manner that the potential for human contact during normal operation is minimized N Batteries battery packs and accumulators should not be disposed of together with the general household wast...

Страница 92: ...ce and 2 this device must accept any interference including interference that may cause undesired operation of the device European Union Notice Radio product for indoor use in Home and Office environment operating in the 2 4 GHz band Bluetooth Declaration of Conformity This product complies with the following EU Directives Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC R TTE Directive 19...

Страница 93: ...rg Malta Netherlands Norway Poland Portugal Slovak Republic Slovenia Spain Sweden Switzerland and United Kingdom Notice for Use in France and Italy Italy E necessaria una concessione ministeriale anche per l uso del prodotto Verifici per favore con il proprio distributore o direttamente presso la Direzione Generale Pianificazione e Gestione Frequenze License required for use Verify with your deale...

Страница 94: ...the entire 2400 2483 5 MHz frequency band channels 1 13 For outdoor use only 2454 2483 5 MHz frequency band channels 10 13 may be used For the latest requirements see http www art telecom fr Japanese Regulatory Wireless Notice Brazilian Regulatory Wireless Notice Este equipamento opera em caráter secundário isto é não tem direito a proteção contra interferência prejudicial mesmo de estações do mes...

Страница 95: ... not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the ...

Страница 96: ... following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding the product contact Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 Or call 1 800 652 6672 For questions regarding this FCC declaration contact Hewlett Pa...

Страница 97: ...This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis Canadien Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada Japanese Notice Korean Notice ...

Страница 98: ...r Keyboard DT530A Modular keyboard Numeric keypad USB cable I O and Security Software Documentation CD Smart Card Adapter DT531A Smart Card Keyboard Adapter HP ProtectTools Smart Card RJ 45 cable I O and Security Software Documentation CD HP USB Bluetooth Transceiver DN650B HP USB Bluetooth Transceiver HP USB Bluetooth Transceiver 1 2 Software Documentation CD ...

Страница 99: ...720A Bluetooth wireless optical mouse Two AA rechargeable batteries USB mouse recharging cable HP Bluetooth Keyboard Adapter DT532A Bluetooth Keyboard Adapter HP USB Bluetooth Transceiver HP Bluetooth wireless optical mouse USB mouse recharging cable Four AA rechargeable batteries I O and Security Software Documentation CD Kit Order Number Contents ...

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Содержание DN650B

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HP DN650B, Руководство пользователя

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Содержание DN650B

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