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Maintenance and Service Guide

E190i model

SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.

Содержание 734057-001

Страница 1: ...Maintenance and Service Guide E190i model SUMMARY This guide provides information about spare parts removal and replacement of parts diagnostic tests problem troubleshooting and more ...

Страница 2: ...States and other countries The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First...

Страница 3: ...eatures 3 Features 3 Front components 5 Rear and side components 6 Locating the serial number and product number 7 3 Illustrated parts catalog 8 How to order parts 9 4 Removal and replacement procedures 11 Preparation for disassembly 11 Rear Cover 11 Power board 14 Connector repair 15 D Sub connector P302 17 DVI connector P303 17 DP connector P302 17 USB B connector P202 18 USB A connector P2A2 P2...

Страница 4: ... before opening the product s cabinet Modules containing electrical components are sensitive to electrostatic discharge ESD Follow ESD safety procedures while handling these parts Some products contain more than one battery Do not disassemble or expose a battery to high temperatures such as throwing into fire or the battery may explode Refer to government requirements for battery recycling or disp...

Страница 5: ... Substance in Electrical and Electronic Equipment Directive is a legal requirement by the EU European Union for the global electronics industry sold in the EU and other countries Any electrical and electronics products launched in the market after June 2006 should meet this RoHS requirement Products launched in the market before June 2006 are not required to be compliant with RoHS parts If the ori...

Страница 6: ...port connects to the computer and two downstream ports connects to USB devices USB cable provided to connect the monitor s USB hub to the USB connector on the computer Supports an optional HP speaker bar Plug and play capability if supported by the system Privacy filter slots to insert filters purchased separately to block side screen viewing Security slot provision on rear of monitor for optional...

Страница 7: ... regulatory information refer to the Product Notices provided in your documentation kit To access the latest user guides or manuals for your product go to http www hp com support and follow the instructions to find your product Then select Manuals ...

Страница 8: ...s Input If the OSD menu is on press to navigate forward throughthe OSD menu and increase adjustment levels If the OSD menu is inactive press to activate the Input button that chooses the video signal input VGA DVI orDisplayPort 4 OK auto If the OSD menu is on press to select the highlightedmenu item If the OSD menu is inactive press to activate the autoadjustment feature to optimize the screen ima...

Страница 9: ...ector Connects the AC power cord to the monitor 2 DisplayPort Connects the DisplayPort cable to the monitor selectregions only 3 DVI D Connects the DVI D cable to the monitor 4 VGA Connects the VGA cable to the monitor 5 USB Upstream Connector Connects the USB hub cable to the monitor s USB hubconnector and to a host USB port hub 6 USB Downstream Connectors 2 Connects optional USB devices to the m...

Страница 10: ...d Barcode label are located on the rear of the monitor The serial number and product number are located on a Barcode label You may need these numbers when contacting HP about the monitor model Barcode and Spec label except India Barcode and Spec label For India ...

Страница 11: ...itor major components and their descriptions Item Description Part number Qty 1 Privacy filter E190i 1 2 Function key E190i 1 3 Key BD E190i 1 4 Logo E190i 1 5 Bezel E190i 1 6 Panel E190i 1 7 Power BD E190i 1 8 USB BD E190i 1 9 Chassis E190i 1 10 IF BD E190i 1 11 Rear Cover E190i 1 12 Rubber E190i 2 13 Stand E190i 1 ...

Страница 12: ...870 001 55 7W704 006G PWR BD E190i LGD ES8 0 w 62368 and PWR IC DIP N12871 001 55 7W704 007G Capacitors and connectors are available for purchase from the following EU distributors Suscon www su scon com Capacitors by distributor Component description Location Component distributor Distributor part number CAP EL 1000U 16V M RT5 10 20 MG E241I C822 C823 SUSCON MG016M102G20T014P50R CAP EL 1000U 16V ...

Страница 13: ...ements if it is not an exact match You can purchase cables from the HP part store at https partsurfer hp com Search aspx NOTE HP continually improves and changes product parts For complete and current information about supported parts for your computer go to http partsurfer com select your country or region and then follow the on screen instructions Internal and External Power Supplies are availab...

Страница 14: ...or disassembly 3 Identify the disassembly area 4 Check the position that the monitors are to be placed along with the number of monitors Prepare the area for material flow according to the disassembly layout 5 Be sure to have the following equipment and materials Press fixture Working table Screwdriver Knife Gloves Cleaning cloth ESD protection Scraper bar in the following dimensions Rear Cover Be...

Страница 15: ...2 2 Remove Rear Cover from Display Head 3 Remove Front Cover with function key board from Display Head 4 Remove 4pcs screw for unlocking the bracket with panel Tear off AL tape and disconnect LVDS cable ...

Страница 16: ...13 5 Remove 7pcs screws for unlocking the AC outlet and all connectors 6 Remove 1pcs screws for unlocking the USB unit then remove the cable from the connector ...

Страница 17: ...ard then remove all the boards from the bracket Power board The power board part number is 55 7W704 001G Before removing the power board follow these steps Prepare the monitor for disassembly See Preparation for disassembly on page 11 Remove the power board 1 The HP E190i power board connector position is as follows ...

Страница 18: ...th soldering iron and absorber NA 4 Lift the connector up and away from the PCB No Connector repair This procedure includes D SUB DVI Display Port USB B and USB A connectors The connectors are on the main board board part number 48 7S703 01M and side BD 48 7J705 011 ...

Страница 19: ...s Connector Location D SUB P302 DVI P303 DP P304 USB B P202 USB A P2A2 P2A3 Main BD 48 7S703 01M Side BD 48 7J705 011 Before repairing connectors follow these steps Prepare the monitor for disassembly See Preparation for disassembly on page 11 ...

Страница 20: ...es the PCB footprint 5 Solder the new component DVI connector P303 Repair the DVI connector 1 Use a soldering iron to remove as much solder as possible from the pin 2 Use a hot air gun to melt the solder on the pins 3 Lift the DVI connector from the PCB 4 Place the new component on the PCB Be sure that it matches the PCB footprint 5 Solder the new component DP connector P302 Repair the DP connecto...

Страница 21: ... as possible from the pin 2 Use a hot air gun to melt the solder on the pins 3 Lift the USB B connector from the PCB 4 Place the new component on the PCB Be sure that it matches the PCB footprint 5 Solder the new component USB A connector P2A2 P2A3 Repair the USB A connector 1 Use a hot air gun to melt the solder on the pins Pin solder with soldering iron and absorber You can gently push down with...

Страница 22: ...Notebook DP test Confirm whether image displays and sound plays correctly on the monitor Computer or DVD player USB Hub Test Confirm USB function of 2 USB Type A and 1 USB Type B working normally Computer or Notebook Support and troubleshooting The following table lists possible problems the possible cause or each problem and the recommended solutions Table 4 2 Solving common problems Problem Poss...

Страница 23: ...able is disconnected Connect the appropriate video signal cable between the computer and monitor Be sure that the computer power is off while you connect the video cable Input Signal Out of Range is displayed on screen Video resolution and or refresh rate are set higher than what the monitor supports Change the settings to a supported setting The monitor does not enter into a low power sleep state...

Страница 24: ...ts 8 parts ordering 9 power board removal 14 precautions 1 preparation for disassembly 11 RC removal 11 rear components 6 removal power board 14 RC 11 removal and replacement procedures 11 returning to customer 2 RoHS 2002 95 EC requirements 2 safety information 1 serial number location 7 service information 1 spare parts 8 support and troubleshooting 19 troubleshooting 19 ...

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