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Windows XP  

http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848  

Windows XP command line: 

http://support.microsoft.com/default.aspx?scid=kb;EN-US;283080 

Windows 2000:  

http://support.microsoft.com/default.aspx?scid=kb;EN-US;227463 

 

 

Use the Microsoft Recovery Console periodically to run the chkdsk /p /r commands in order to 

check your hard drive for any errors, bad sectors, and/or recovery of readable information. 

Please refer to the following Microsoft Knowledge Base articles for information: 
 

Windows XP  

 

http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp 

Windows 2000: 

http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716

 

 
For more information  

Contact HP Technical Support: 

http://welcome.hp.com/country/us/en/wwcontact_us.html

 

 
 
 
 
 
 
 
 

 

Share with colleagues 

   

 

 

 

 

   

 

© Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to 
change without notice. The only warranties for HP products and services are set forth in the express warranty 

statements accompanying such products and services. Nothing herein should be construed as constituting an 
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 

Trademark acknowledgments, if needed. 

468218-002, Created October  2011 

 

Содержание 240 Series

Страница 1: ...ve Troubleshooting Flowchart 4 Hard Drive Solid State Drive Diagnostics 5 Advanced Diagnostics Unified Extensible Firmware Interface UEFI 5 HP 3D Drive Guard 5 Firmware Product Updates 6 Intel Matrix Storage Technology driver 6 Installing SATA drivers 6 Care and Maintenance Measures 7 Preparing Advanced Format HDDs for Microsoft Windows installations 7 Hard Drive Mounting Bracket 7 HP CMI Client M...

Страница 2: ...ed by the notebook You receive an error message during Power On Self Test POST that says Imminent drive failure Your notebook spontaneously restarts when the Windows OS is running Shock events With each new generation of hard drives manufacturers make improvements to the drive s susceptibility to shock events However hard drives are fragile and if they are exposed to shock events beyond their spec...

Страница 3: ...g refer to the Client Management Software section in this white paper File Fragmentation Hard drive performance is also degraded when file fragmentation is not reduced by regular software maintenance Over time the hard drive file structure becomes fragmented due to continuous creating editing copying and deleting of files New data is written to the hard drive on a first available space basis Fragm...

Страница 4: ...lure IDs from running diagnostics Is drive recognized by the Diagnostics Replace drive or contact customer support for replacement Run F2 Quick Short Diagnostic Test If possible perform a backup of drive or at minimum back up any important data NO Drive does not need to be Replaced look to OS Software or other hardware problems Does the drive fail the Diagnostic test YES NO YES Extensive Long Diag...

Страница 5: ...B key Go to your product Software Drivers download page to obtain http welcome hp com country us en support html To launch the UEFI diagnostics select the f2 function key when booting up the system Note The diagnostics may be aborted at any time by pressing the Esc key Additional information can be found at the following URL http h20000 www2 hp com bizsupport TechSupport Document jsp lang en cc us...

Страница 6: ...ad the latest version of the Intel Matrix Storage Technology driver http www8 hp com us en support drivers html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB sec transfer rate for disk traffic and provides link power management with Intel Application Accelerator drivers Intel Matrix Storage Manager Driver provides support for the SATA Advanced...

Страница 7: ... the hard drive is secured in the mounting bracket correctly For more information refer to the Maintenance and Service guide for your computer HP CMI Client Management Interface HP has integrated SMART health monitoring into our management console portfolio This support is included in all editions of HP Client Automation and HP Client Manager 7 0 from Symantec More information can be found at the ...

Страница 8: ... default aspx scid kb en us 314058 Product winxp Windows 2000 http support microsoft com default aspx scid kb EN US 229716 For more information Contact HP Technical Support http welcome hp com country us en wwcontact_us html Share with colleagues Copyright 2011 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP pr...

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