HP 15-eg0000 Скачать руководство пользователя | Manualshive

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Using HP PC Hardware Diagnostics

You can use the HP PC Hardware Diagnostics utility to determine whether your computer hardware is running
properly. The three versions are HP PC Hardware Diagnostics Windows, HP PC Hardware Diagnostics UEFI
(Unified Extensible Firmware Interface), and (for select products only) Remote HP PC Hardware Diagnostics
UEFI, a firmware feature.

Downloading the HP PC Hardware Diagnostics Windows from the

Microsoft Store

You can download the HP PC Hardware Diagnostics Windows from the Microsoft Store.

1.

Select the Microsoft Store app on your desktop or enter

Microsoft Store

in the taskbar search box.

2.

Enter

HP PC Hardware Diagnostics Windows

in the Microsoft Store search box.

3.

Follow the on-screen directions.

The tool downloads to the selected location.

Customizing Remote HP PC Hardware Diagnostics UEFI settings

Using the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can perform several
customizations.

●

Set a schedule for running diagnostics unattended. You can also start diagnostics immediately in
interactive mode by selecting Execute Remote HP PC Hardware Diagnostics.

●

Set the location for downloading the diagnostic tools. This feature provides access to the tools from the
HP website or from a server that has been preconfigured for use. Your computer does not require the
traditional local storage (such as a hard drive or USB flash drive) to run remote diagnostics.

●

Set a location for storing the test results. You can also set the user name and password that you use for
uploads.

●

Display status information about the diagnostics run previously.

To customize Remote HP PC Hardware Diagnostics UEFI settings, follow these steps:

1.

Turn on or restart the computer, and when the HP logo appears, press

f10

to enter Computer Setup.

2.

Select Advanced, and then select Settings.

3.

Make your customization selections.

4.

Select Main, and then Save Changes and Exit to save your settings.

Your changes take effect when the computer restarts.

Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store

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Содержание 15-eg0000

Страница 1: ...Maintenance and Service Guide SUMMARY This guide provides information about spare parts removal and replacement of parts security backing up and more ...

Страница 2: ...additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition September 2020 Document Part Number M04046 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Not all features are available in all editions or versions of Windows Systems may require upgraded and o...

Страница 3: ...ct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the...

Страница 4: ...iv Safety warning notice ...

Страница 5: ...int reader 10 Special keys 11 Bottom 12 Labels 13 3 Illustrated parts catalog 15 Computer major components 15 Display assembly subcomponents 18 Cables 19 Miscellaneous parts 20 4 Removal and replacement procedures preliminary requirements 22 Tools required 22 Service considerations 22 Plastic parts 22 Cables and connectors 22 Drive handling 22 Workstation guidelines 23 Electrostatic discharge info...

Страница 6: ...ble 45 Display assembly 46 Top cover with keyboard 53 6 Using Setup Utility BIOS 55 Starting Setup Utility BIOS 55 Updating Setup Utility BIOS 55 Determining the BIOS version 55 Preparing for a BIOS update 56 Downloading a BIOS update 56 Installing a BIOS update 56 7 Backing up restoring and recovering 58 Backing up information and creating recovery media 58 Using Windows tools for backing up 58 U...

Страница 7: ...zing Remote HP PC Hardware Diagnostics UEFI settings 61 9 Specifications 62 Computer specifications 62 39 6 cm 15 6 in display specifications 62 Solid state drive specifications 63 Solid state drive specifications SATA 3 64 10 Power cord set requirements 65 Requirements for all countries 65 Requirements for specific countries and regions 65 11 Recycling 67 Index 68 vii ...

Страница 8: ...viii ...

Страница 9: ...DIA GeForce MX450 graphics NVIDIA GeForce MX350 graphics Supports HD Decode DX12 and HDMI Supports Optimus Supports GPS GPU Performance Scaling Display 15 6 in 39 6 cm WLED narrow bezel High definition HD 1366 768 BrightView SVA 45 eDP 1 2 without PSR ultraslim 250 nits HD BrightView SVA 45 eDP 1 2 without PSR 250 nits flat Touch on Panel TOP Full high definition FHD 1920 1080 antiglare UWVA SVA 4...

Страница 10: ...ana far field Supports XiaoWei HP Wide Vision HD Camera indicator LED USB 2 0 HD BSI sensor f2 0 WDR 88 WFOV 720p by 30 frames per second Dual array digital microphone with appropriate software beam forming echo cancellation noise suppression Wireless Compatible with Miracast devices Supports Modern Standby Connected WiFi BIOS SAR Intel Bluetooth Audio Offload Turbo Lite WLAN SVTP Integrated wirel...

Страница 11: ...ort 1 4 out up to 4096 2304 60 Hz through adapter HDMI 2 0 out up to 3840 2160 60 Hz with HDCP 2 2 through adapter USB 3 2 Gen 1 Type A 2 AC Smart Pin adapter plug Keyboard pointing devices Keyboard Full size with numeric keypad Backlit island style with numeric keypad Touchpad Clickpad with image sensor Multitouch gestures enabled Precision touchpad support Support for Modern Trackpad Gestures Ta...

Страница 12: ...dia Market Windows 10 Home 64 Plus Single Language Indonesia Market Windows 10 Home 64 Single Language Windows 10 Home 64 Single Language Africa Market Windows 10 Home 64 Single Language APAC EM PPP Windows 10 Home 64 Single Language India Market Windows 10 Home 64 Single Language Indonesia Market Windows 10 Home 64 Value Single Language Windows 10 Home 64 Value Notebook Single Language Windows 10...

Страница 13: ...ct as a deterrent but it might not prevent the computer from being mishandled or stolen 2 USB SuperSpeed port Connects a USB device provides high speed data transfer and for select products charges small devices when the computer is on 3 AC adapter and battery light White The AC adapter is connected and the battery is fully charged Blinking white The AC adapter is disconnected and the battery has ...

Страница 14: ... memory cards that enable you to store manage share or access information To insert a card 1 Hold the card label side up with connectors facing the computer 2 Insert the card into the memory card reader and then press in on the card until it is firmly seated To remove a card Press in on the card and then remove it from the memory card reader 5 Audio out headphone Audio in microphone combo jack Con...

Страница 15: ... information The Safety Comfort Guide is available on the web at http www hp com ergo NOTE Refer to the illustration that most closely matches your computer Table 2 3 Display components and their descriptions Component Description 1 WLAN antennas Send and receive wireless signals to communicate with wireless local area networks WLANs 2 Internal microphones 2 Record sound 3 Camera Allows you to vid...

Страница 16: ...t the touchpad settings and components here Adjusting touchpad settings Use these steps to adjust touchpad settings and gestures 1 Type touchpad settings in the taskbar search box and then press enter 2 Choose a setting Turning on the touchpad Follow these steps to turn on the touchpad 1 Type touchpad settings in the taskbar search box and then press enter 2 Using an external mouse click the touch...

Страница 17: ...ne Textured area that allows you to perform additional gestures 3 Right control zone Textured area that allows you to perform additional gestures Lights Use the illustration and table to identify the lights on the computer Table 2 5 Lights and their descriptions Component Description 1 Caps lock light On Caps lock is on which switches the key input to all capital letters Keyboard area 9 ...

Страница 18: ...fingerprint reader Fingerprint readers which enable a fingerprint logon can be located on the touchpad on a side panel of the computer or on the top cover below the keyboard IMPORTANT To verify that your computer supports fingerprint reader sign in type Sign in options in the taskbar search box and follow the on screen instructions If Fingerprint reader is not listed as an option then your compute...

Страница 19: ...of unsaved information If the computer has stopped responding and shutdown procedures are ineffective press and hold the power button down for at least 10 seconds to turn off the computer To learn more about your power settings see your power options Right click the Power icon and then select Power Options 3 Fingerprint reader select products only Allows a fingerprint logon to Windows instead of a...

Страница 20: ...ess the button briefly to exit Hibernation IMPORTANT Pressing and holding down the power button results in the loss of unsaved information If the computer has stopped responding and shutdown procedures are ineffective press and hold the power button down for at least 10 seconds to turn off the computer To learn more about your power settings see your power options Right click the Power icon and th...

Страница 21: ...y need when you troubleshoot system problems or travel internationally with the computer Labels may be in paper form or imprinted on the product IMPORTANT Check the following locations for the labels described in this section the bottom of the computer inside the battery bay under the service door on the back of the display or on the bottom of a tablet kickstand Service label Provides important in...

Страница 22: ...Warranty period Regulatory labels Provide regulatory information about the computer Wireless certification labels Provide information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use 14 Chapter 2 Getting to know your computer ...

Страница 23: ...nually improves and changes product parts For complete and current information about supported parts for your computer go to http partsurfer hp com select your country or region and then follow the on screen instructions Computer major components To identify the computer major components use this illustration and table 15 ...

Страница 24: ... backlit M08920 xx1 Cloud blue no fingerprint reader not backlit M08921 xx1 Luminous gold fingerprint reader backlit M08922 xx1 Luminous gold fingerprint reader not backlit M08923 xx1 Luminous gold no fingerprint reader backlit M08924 xx1 Luminous gold no fingerprint reader not backlit M08925 xx1 Light teal fingerprint reader backlit M08926 xx1 Light teal fingerprint reader not backlit M08927 xx1 ...

Страница 25: ... graphics M16346 xx1 Intel Core i5 1135G7 processor and NVIDIA GeForce MX450 graphics M16345 xx1 Intel Core i5 1135G7 processor and NVIDIA GeForce MX350 graphics M16344 xx1 9 Solid state drive 1 TB PCIe L85370 005 1 TB solid state drive 32 GB Optane memory L85374 005 512 GB PCIe L85364 005 512 GB solid state drive 32 GB Optane memory L85366 005 256 GB PCIe L85354 005 256 GB solid state drive 16 GB...

Страница 26: ...s with discrete graphics memory M16351 001 16 Battery 3 cell 41 Whr L97300 005 17 Bottom cover Fog blue M08889 001 Forest teal M08890 001 Natural silver M08891 001 Warm gold M08892 001 18 Rubber Foot Kit Fog blue M08894 001 Forest teal M08895 001 Natural silver M08896 001 Warm gold M08897 001 Display assembly subcomponents To identify the display assembly subcomponents use this illustration and ta...

Страница 27: ...0 nits M16342 001 3 Camera module includes display panel adhesive kit M08908 001 4 Wireless antenna kits includes display panel adhesive kit Single antenna M13002 001 Dual antennas M08903 001 5 Hinges includes left and right display hinges includes display bezel adhesive M08904 001 6 Display panel cable includes display panel adhesive and display bezel adhesive For use with nontouch panels M08907 ...

Страница 28: ...ous parts To identify the miscellaneous parts use this table Table 3 4 Miscellaneous part descriptions and part numbers Component Spare part number AC adapters 65 W HP Smart AC adapter non PFC 3 pin 4 5 mm 710412 001 65 W HP Smart AC adapter non PFC EM RC 4 5 mm 913691 850 45 W HP Smart AC adapter non PFC RC 4 5 mm non slim 741727 001 Screw Kit M08909 001 Adhesive Kit M26981 001 External DVD RW dr...

Страница 29: ...9666 001 Hub HP Elite USB C multiport L39572 001 Power adapter C5 Japan 226768 001 Power cords C5 1 0 m Australia L19358 001 Denmark L19360 001 Europe Austria Belgium Finland France Germany the Netherlands Norway and Sweden L19361 001 India L19363 001 Israel L19362 001 Italy L19364 001 Japan L19365 001 North America L19367 001 People s Republic of China L19368 001 South Africa L19369 001 South Kor...

Страница 30: ...rts Using excessive force during disassembly and reassembly can damage plastic parts Cables and connectors Handle cables with extreme care to avoid damage IMPORTANT When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Apply only the tension required to unseat or seat the cables during rem...

Страница 31: ...ion with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screw drivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordin...

Страница 32: ...000 V 6 000 V 2 000 V Removing DIPs from vinyl tray Removing DIPs from polystyrene foam Removing bubble pack from PCB printed circuit board Packing PCBs in foam lined box 2 000 V 3 500 V 7 000 V 5 000 V 4 000 V 5 000 V 20 000 V 11 000 V 11 500 V 14 500 V 26 500 V 21 000 V Multiple electric components can be packaged together in plastic tubes trays or polystyrene foam NOTE As little as 700 V can de...

Страница 33: ...ing the work area To prevent static damage at the work area follow these precautions Cover the work surface with approved static dissipative material Provide a wrist strap connected to the work surface and properly grounded tools and equipment Use static dissipative mats foot straps or air ionizers to give added protection Handle electrostatic sensitive components parts and assemblies by the case ...

Страница 34: ...s and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive...

Страница 35: ...e replace or loosen as many as 50 screws when you service the parts described in this chapter Make special note of each screw size and location during removal and replacement Preparation for disassembly To remove and replace computer components use these procedures See Removal and replacement procedures preliminary requirements on page 22 for initial safety procedures 1 Turn off the computer If yo...

Страница 36: ...the bottom cover prepare the computer for disassembly Preparation for disassembly on page 27 Remove the bottom cover 1 Remove the two rubber feet 1 2 Remove the four Phillips M2 5 6 5 screws 2 from under the feet and the two Phillips M2 0 5 0 screws 3 along the bottom edge of the bottom cover 28 Chapter 5 Removal and replacement procedures for authorized service provider parts ...

Страница 37: ... cause a short inside the battery which can result in battery thermal runaway Do not handle or touch the battery enclosure with sharp objects such as tweezers or pliers which might puncture the battery Do not compress or squeeze the battery case with tools or heavy objects stacked on top of the case These actions can apply undue force on the battery Do not touch the connectors with any metallic su...

Страница 38: ...N module To remove the WLAN module use this procedure and illustration Table 5 3 WLAN module descriptions and part numbers Description Spare part number Intel Wireless AC 9461 802 11ac 1 1 Wi Fi Bluetooth 5 1 L25889 005 Intel Wi Fi 6 AX201 802 11ax 2 2 Wi Fi Bluetooth 5 non vPro L92724 005 Realtek RTL8822CE 802 11ac 2 2 Wi Fi Bluetooth 5 L44796 005 IMPORTANT To prevent an unresponsive system repla...

Страница 39: ... 1 Carefully disconnect the antenna cables from the module 1 2 Remove the Phillips M2 0 2 5 screw 2 and then remove the WLAN module 3 NOTE Models have either one or two WLAN antennas On models with two antennas the 1 white WLAN antenna cable connects to the WLAN module 1 Main terminal The 2 black WLAN antenna cable connects to the WLAN module 1 Aux terminal Component replacement procedures 31 ...

Страница 40: ...rive 32 GB Optane memory L85374 005 512 GB PCIe L85364 005 512 GB solid state drive 32 GB Optane memory L85366 005 256 GB PCIe L85354 005 256 GB solid state drive 16 GB Optane memory L85356 005 128 GB SATA 3 TLC L85346 005 Before removing the solid state drive follow these steps 1 Prepare the computer for disassembly Preparation for disassembly on page 27 2 Remove the bottom cover Bottom cover on ...

Страница 41: ...3 005 Before removing the memory follow these steps 1 Prepare the computer for disassembly Preparation for disassembly on page 27 2 Remove the bottom cover Bottom cover on page 27 3 Remove the battery see Battery on page 29 If you are replacing a memory module remove the existing memory module Spread the two retention clips outward 1 until the memory module tilts up at a 45 angle and then remove t...

Страница 42: ...the module with the tab in the slot 1 and then press the module into the slot at an angle until it is seated 2 2 Press down on the module until the side retention clips snap into place 3 USB board To remove the USB board use this procedure and illustration 34 Chapter 5 Removal and replacement procedures for authorized service provider parts ...

Страница 43: ... 3 Remove the battery see Battery on page 29 Remove the USB board 1 Disconnect the cable from the ZIF connector on the USB board 1 2 Remove the three Phillips M2 0 2 0 screws 2 that secure the board to the computer 3 Remove the board from the computer 3 Reverse this procedure to install the USB board Speakers To remove the speakers use this procedure and illustration Table 5 7 Speaker description ...

Страница 44: ...re to install the speakers Fingerprint reader select products only To remove the fingerprint reader use this procedure and illustration Table 5 8 Fingerprint reader description and part number Description Spare part number Fingerprint reader fog blue M08878 001 Fingerprint reader forest teal M08879 001 Fingerprint reader natural silver M08880 001 Fingerprint reader warm gold M08881 001 Fingerprint...

Страница 45: ...er from the computer 4 Reverse this procedure to install the fingerprint reader Fan To remove the fan use this procedure and illustration Table 5 9 Fan description and part number Description Spare part number Fan for use in models with UMA graphics memory M08945 001 Fan for use in models with discrete graphics memory M16351 001 Before removing the fan follow these steps 1 Prepare the computer for...

Страница 46: ...emove the fan from the computer 3 4 Discrete models Remove the six Phillips M2 0 3 0 screws 1 that secure the fans to the computer 5 Disconnect the fan cables from the system board 2 6 Remove the fans from the computer 3 Reverse this procedure to install the fan 38 Chapter 5 Removal and replacement procedures for authorized service provider parts ...

Страница 47: ...ics memory M16352 001 Before removing the heat sink follow these steps 1 Prepare the computer for disassembly Preparation for disassembly on page 27 2 Remove the bottom cover Bottom cover on page 27 3 Remove the battery see Battery on page 29 Remove the heat sink 1 UMA models In the order indicated on the heat sink remove the three Phillips M2 0 2 0 screws 1 that secure the heat sink to the system...

Страница 48: ...the heat sink and system board spare part kits Thermal paste is used on the integrated system board processor 1 and the heat sink 2 4 Discrete models In the order indicated on the heat sink remove the five Phillips M2 0 2 0 screws 1 that secure the heat sink to the system board 5 Remove the heat sink 2 40 Chapter 5 Removal and replacement procedures for authorized service provider parts ...

Страница 49: ...ations Table 5 11 System board descriptions and part numbers Description Spare part number System board includes processor All system boards use the following part numbers xxxxxx 001 Non Windows operating system xxxxxx 601 Windows 10 operating system System board for use in models with UMA graphics memory Intel Core i7 1165G7 processor M16350 xx1 Intel Core i5 1135G7 processor M16349 xx1 Intel Cor...

Страница 50: ...ure to remove the following components as applicable from the defective system board and install them on the replacement system board Memory modules see Memory modules on page 33 WLAN module see WLAN module on page 30 Solid state drive see Solid state drive on page 32 Heat sink see Heat sink on page 39 Remove the system board 1 Disconnect the following cables from the system board WLAN antennas fr...

Страница 51: ...t secures the system board to the computer 4 Lift the left side of system board 3 and then pull the system board left and away from the connectors to remove it from the computer 4 Reverse this procedure to install the system board Touchpad To remove the touchpad use this procedure and illustration Component replacement procedures 43 ...

Страница 52: ... Bottom cover on page 27 3 Remove the battery see Battery on page 29 4 Remove the fan see Fan on page 37 5 Remove the system board see System board on page 41 Remove the touchpad 1 Remove the four Phillips M2 0 2 0 screws 1 from the touchpad bracket and then remove the bracket from the computer 2 2 Remove the black protective tape from on top of the screws 1 3 Hold the keyboard cable up to allow a...

Страница 53: ...tor cable M08887 001 Before removing the power connector cable follow these steps 1 Prepare the computer for disassembly Preparation for disassembly on page 27 2 Remove the bottom cover Bottom cover on page 27 3 Remove the battery see Battery on page 29 Remove the power connector cable 1 Remove the two Phillips M2 5 6 5 screws 1 from the right hinge 2 Rotate the hinge off the power connector 2 3 D...

Страница 54: ...tion for disassembly on page 27 2 Remove the bottom cover Bottom cover on page 27 3 Remove the battery see Battery on page 29 4 Remove the WLAN module see WLAN module on page 30 Remove the display assembly 1 Disconnect the display cable from the system board ZIF connector 1 2 Disconnect the WLAN antenna cables 2 from the terminals on the WLAN module NOTE Models have either one or two WLAN antennas...

Страница 55: ...s 3 4 Remove the four Phillips M2 5 6 5 screws 1 that secure the display assembly to the computer 5 Open the display to open the hinges 2 6 Separate the display from the computer 3 7 If you need to remove the display bezel Component replacement procedures 47 ...

Страница 56: ...art numbers M33441 001 Ceramic white M33442 001 Fog blue M33443 001 Forest teal M33444 001 Natural silver M33445 001 Warm gold 8 If you need to remove the display panel a The display panel is secured to the display enclosure with tape that is installed under the left and right sides of the panel To remove the panel use tweezers to grasp the end of the tape 1 While turning the tweezers wrap the tap...

Страница 57: ...UWVA FHD 250 nits M16340 001 Antiglare UWVA FHD 300 nits M16337 001 Antiglare SVA FHD 250 nits M16338 001 BrightView SVA HD 250 nits M16336 001 BrightView SVA HD Touch On Panel TOP 250 nits M16342 001 BrightView UWVA FHD Touch On Panel TOP 250 nits M16341 001 BrightView UWVA HD 250 nits c Release the adhesive support strip 1 that secures the display panel cable connector to the display panel d Dis...

Страница 58: ...isplay back cover The module is attached with double sided adhesive b Disconnect the cable from the module 2 Note that the cable routes under module The camera module is available as spare part number M08908 001 50 Chapter 5 Removal and replacement procedures for authorized service provider parts ...

Страница 59: ... display panels M08906 001 Touch display panels 11 If you need to remove the hinges from the display rear cover a Remove the Phillips M2 0 2 5 screw 1 from the top of each hinge b Remove the three Phillips M2 0 2 5 screws 2 from the bottom of each hinge c Remove the Phillips M2 0 3 0 screw 3 from the inside bottom of each hinge d Remove the display hinges from the display back cover 4 The display ...

Страница 60: ...52 Chapter 5 Removal and replacement procedures for authorized service provider parts ...

Страница 61: ...y Top cover with keyboard The top cover with keyboard remains after removing all other spare parts from the computer In this section the first table provides the main spare part number for the top cover keyboards The second table provides the country codes Table 5 14 Top cover with keyboard descriptions and part numbers Description Spare part number Top cover with keyboard natural silver fingerpri...

Страница 62: ...eader not backlit M08927 xx1 Top cover with keyboard light teal no fingerprint reader backlit M08928 xx1 Top cover with keyboard light teal no fingerprint reader not backlit M08929 xx1 Table 5 15 Spare part country codes For use in country or region Spare part number For use in country or region Spare part number For use in country or region Spare part number Belgium A41 Iceland DD1 Solvenia BA1 B...

Страница 63: ...Setup Utility BIOS Updated versions of Setup Utility BIOS might be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To decide whether you need to update Setup Utility BIOS fir...

Страница 64: ...lect Updates and then select Check for updates and messages 3 Follow the on screen instructions 4 At the download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS version make a note of the date name or other identifier You might need this information to locate the upda...

Страница 65: ...NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Updating Setup Utility BIOS 57 ...

Страница 66: ...age is 32 GB or less Microsoft System Restore is disabled by default Using the HP Cloud Recovery Download Tool to create recovery media select products only You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive For details Go to http www hp com support search for HP Cloud Recovery and then select the result that matches the type of computer that ...

Страница 67: ...reated on a bootable USB flash drive using the HP Cloud Recovery Download Tool For details see Using the HP Cloud Recovery Download Tool to create recovery media select products only on page 58 NOTE If you cannot create recovery media yourself contact support to obtain recovery discs Go to http www hp com support select your country or region and then follow the on screen instructions To recover y...

Страница 68: ...n follow the on screen instructions Using HP Sure Recover select products only Select computer models are configured with HP Sure Recover a PC OS recovery solution built into the hardware and software HP Sure Recover can fully restore the HP OS image without installed recovery software Using HP Sure Recover an administrator or user can restore the system and install Latest version of the operating...

Страница 69: ...rform several customizations Set a schedule for running diagnostics unattended You can also start diagnostics immediately in interactive mode by selecting Execute Remote HP PC Hardware Diagnostics Set the location for downloading the diagnostic tools This feature provides access to the tools from the HP website or from a server that has been preconfigured for use Your computer does not require the...

Страница 70: ...ght 1750 g 3 86 lb Input power Operating voltage and current 19 5 V dc 3 33 A 65 W 19 5 V dc 2 31 A 45 W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applica...

Страница 71: ...ight 1 0 mm 1 0 mm 1 0 mm Length 50 8 mm 50 8 mm 50 8 mm Width 28 9 mm 28 9 mm 28 9 mm Weight 10 g 10 g 10 g Interface type PCIe PCIe PCIe Ready time maximum to not busy 1 0 ms 1 0 ms 1 0 ms Access times logical 0 1 ms 0 1 ms 0 1 ms Transfer rate Sequential read up to 2150 MB s up to 2150 MB s up to 2150 MB s Random read Up to 300 000 IOPs Up to 300 000 IOPs Up to 300 000 IOPs Sequential write up ...

Страница 72: ...tions for your solid state drive Table 9 4 Solid state drive specifications 128 GB Dimensions Height 1 35 mm Weight 10 g Interface type SATA 3 Ready time maximum to not busy 1 0 ms Access times logical 0 1 ms Transfer rate up to 540 MB s Total logical sectors 234 441 648 Operating temperature 0 C to 70 C 32 F to 158 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual access...

Страница 73: ...wer cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 V ac or 250 V ac as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an E...

Страница 74: ...ance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75 mm or 1 25 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size P...

Страница 75: ...he battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP website at http www hp com recycle 67 ...

Страница 76: ...ver illustrated 18 spare part number 18 display bezel illustrated 18 spare part number 18 display cable illustrated 18 spare part number 18 display components 7 display panel illustrated 18 spare part number 18 display camera cable spare part number 19 E electrostatic discharge ESD 22 23 preventing damage 22 23 24 esc key identifying 11 F fan illustrated 15 removal 37 spare part number 15 37 finge...

Страница 77: ...a 59 USB flash drive 59 recovery media 58 creating using HP Cloud Recovery Download Tool 58 creating using Windows tools 58 regulatory information regulatory label 13 wireless certification labels 13 Remote HP PC Hardware Diagnostics UEFI settings customizing 61 removal and replacement procedures 27 solid state drive 32 restoring 58 right control zone identifying 8 right side components 5 S Screw ...

Страница 78: ... 5 USB Type C SuperSpeed port with HP Sleep and Charge identifying 5 V vents identifying 10 12 W Windows backup 58 recovery media 58 system restore point 58 Windows key idenitfying 11 Windows tools using 58 wireless antennas illustrated 18 spare part number 18 wireless antennas identifying 7 wireless certification label 13 WLAN antennas identifying 7 WLAN device 13 WLAN label 13 WLAN module remova...

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