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Before contacting your Service Centre or Installer,
check the problem guide below, there may be
nothing wrong with your cooker.
Something Wrong
with your Cooker?
Problem
Check
Ignition does not work
If all burners fail to ignite:
Check that sparks appear at the burners;
A clicking noise should be heard.
If only one burner fails to ignite
Check that the burner is dry and that spillage of food or
cleaning fluid remains are not affecting the Ignitor or burner
ports.
Clean away any debris with a dry nylon brush such as an
Hotplate Burner
old dry toothbrush.
Hob Top
If a wire wool pad has been used for cleaning around the
burner ensure the Ignitor is free from any stray strands.
Any water on the burner should be dried with a cloth or
kitchen towel.
On the hotplate make sure that all burner
parts are correctly seated
Burner Ports Ignitor
Oven or Grill will not stay lit
For correct ignition of oven/grill burners press the ignition button
when the control knob is released
and then push in and turn control knobs anti-clockwise.
Continue to press the ignition button until the spark lights the gas.
Once alight release the ignition button and continue to hold the
control knob in for a further 6 to 10 seconds.
Then release the control knob and set to the required temperature.
The flame should now stay alight.
If the flame does not hold and goes out wait 30 seconds and try
again
Oven Temperature seems too
Check that the temperature has been set in accordance with
high or too low
the temperature charts. It may be necessary to increase or
decrease the recommended temperature by 10 C to suit your
taste
Oven does not cook evenly.
Check the temperature and shelf position are as recommended
in the temperature charts
Check that the Utensil being used in the oven allow sufficient
air flow around them.
Check that the cooker is level.
Hotplates are slow to boil or will
Check that your pans conform to the recommendations in
not simmer
these instructions.
Odour or smoke when using your new cooker
This is normal and should cease after a short period.
Condensation / Steam in the Oven After Use
Condensation and steam is a by product of cooking food
with a water content.
To help minimise always:
A) Try to avoid leaving food in the oven to cool after being cooked
B) Use a coved Utensil wherever possible
Condensation on the Wall at the Rear of the Cooker
Steam and/or condensation may appear from the vent at the rear of
the appliance when using an oven, particularly when cooking foods
with a high water content (Such as Oven Chips or Chicken).
This is normal and any excess should be wiped off
