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GPS - NTP Time Server with LAN Interface 8029NTS-V2/GPS - V08.00
hopf
Elektronik GmbH
Nottebohmstr. 41
• D-58511 Lüdenscheid • Tel.: +49 (0)2351 9386-86 • Fax: +49 (0)2351 9386-93 • Internet: http://www.hopf.com • E-Mail: [email protected]
9
Fault Analysis / Troubleshooting
This chapter explains different error patterns and the process to contact the
hopf
support
team.
9.1
Error Patterns
This chapter describes various error patterns which enable the customer to make a preliminary
problem analysis. In addition they also provide assistance in describing the error when
contacting the
hopf
support.
If possible, for each problem the entire status in the tabs
GENERAL
and
GPS SYNC SOURCE
page "
Module Errors
" via WebGUI should always
be checked.
9.1.1 Complete Failure
Description
•
The Status LEDs on the front panel are off
Cause / Problem Solution
•
Device is switched off
•
Voltage supply failure
•
Power supply defective
9.1.2 No GPS Reception / No Synchronization
Description
•
In WebGUI the status of the SYNC SOURCE is
not
displayed with
SYNC
or
SYOF
•
The Status LEDs of Module 8024GPS on the front panel do not indicate
SYNC
or
SYOF
status
Cause / Problem Solution
•
System was not correctly/completely initialized
The following describes various effects and their possible causes on a non-
synchronizing system: