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PX4i and PX6i High Performance Printer User Guide
93
Networking Problems and Possible Solutions
RFID Problems and Possible Solutions
Problem
Possible Solution
I am having problems with my Ethernet or
802.11 radio network connection.
Try these possible solutions:
•
Make sure that your network cable is:
•
securely connected to your printer.
•
a straight “pin to pin” cable, not a “crossover” cable.
•
Make sure that your PC is correctly configured for and connected to
your network.
•
Make sure that your printer is correctly configured for your network.
I cannot connect to my printer home page.
If you are connecting your printer with a crossover network cable, you may
need to disable the web browser’s proxy settings on your computer to
access your printer’s home page.
Problem
Possible Solution
I loaded my printer with RFID media, but it is
not writing to the tags.
After you load RFID media, restart the printer or run a TESTFEED to let the
printer identify the RFID media type.
The RFID kit is installed, but “RFID” does not
appear in the setup tree.
The printer is not communicating properly with the RFID hardware. For
help, contact your local Honeywell representative.
When I try to set RFID MODE to ENABLE, I
get one of these error messages:
•
“Error in filename” (Fingerprint or Direct
Protocol)
•
“No RFID support” (IPL)
An RFID kit is not installed in the printer. For help, contact your local
representative.
None of the RFID commands work, and I get
this message: “RFID Inactive.”
RFID MODE is disabled. Change MODE to ENABLE.
Printing on regular media (not RFID) is slow
and halted in between labels.
RFID MODE is enabled. Change MODE to DISABLE.
I am using an application to write to RFID
tags, and the printer is printing “VOID”
labels.
•
The printer may not recognize the RFID media type. For Fingerprint
printers, run a TESTFEED. For IPL printers, raise and lower the
printhead, and then press
or turn on the printer.
•
You may need to modify the TAGADJUST parameter.
•
You may need to adjust the output power (field strength) to the
antenna.
When I try to perform a TESTFEED, I get this
message, “No tag found.”
•
Make sure that you are using RFID media.
•
You may need to modify the TAGADJUST parameter.
•
The tag may be broken. Try printing on a different label.
I get this error message: “Not supported by
tag type.” (Fingerprint)
This error message indicates that a command:
•
may be trying to access a tag data segment that is not available on the
RFID media.
•
is being used with a level of security that is not allowed by the tag type.
Make sure that you are using the appropriate media for your application.
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