Honeywell GMPT-401 Скачать руководство пользователя страница 44 | Manualshive

Страница: 44 / 50

Honeywell GMPT-401 Скачать руководство пользователя страница 44

Chapter 4 — Maintenance and Security

38

GMPT-401 Personal Tracker User Guide

Troubleshooting

Security

This section defines the security processes, both implemented and
recommended by Honeywell, for using the Personal Tracker with the iPhone 6s.
It includes the following information:

•

How to protect your iPhone

•

How to recover your Personal Tracker

How to Protect Your iPhone

Honeywell recommends the following to protect your iPhone:

•

Update the iOS regularly

•

Secure access to the iPhone

•

Use secured Wi-Fi networks

Update the iOS Regularly

Apple continually provides support and updates for the iOS. We highly
recommend that the iPhone is kept up to date in a Personal Tracker
deployment. Make sure the iOS update is from trusted source before you
upgrade.

Problem

Solution

GMPT-401 iOS application is not
responding

Close the application and restart it. If that does
not help, restart the iPhone.

iPhone won’t connect to the tracker

Close the application and restart it. If that does
not help, restart the iPhone.

Tracker is not responding

Reset the tracker:

1

Press the power button for >10 seconds
(until the LEDs turn off) then release.

2

Press the power button for 2 seconds to turn
the tracker on. The tracker is reset.

Note:

Resetting the tracker does not change

any settings.

Before installing any critical updates or making any system changes,
ALWAYS back up the system. This will provide a safe and efficient
recovery path if the update fails.

«
...
42
43
44
45
46
...
»

Содержание GMPT-401

Страница 1: ...GMPT 401 GMPT 401 C1D2 Personal Tracker User Guide ...

Страница 2: ...includes this file does not necessarily use all of the third party software components referred to below Packages using BSD license STMicroelectronics MCU 2015 STMicroelectronics Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list...

Страница 3: ... ViewPoint Application 6 Staying Safe 6 2 Getting to Know the Personal Tracker 7 Positioning the Personal Tracker 8 Using a Remote Antenna 9 About the Personal Tracker 10 Inserting Removing the Phone 12 Inserting Removing the Tracker 13 Status Indicators 14 On the Phone 14 On the Tracker 14 Understanding Communication Cycles 15 Reporting Interval 15 GPS Check 16 Mailbox Check 16 SOS Messages Alert...

Страница 4: ...tatus 27 Default Network 27 Tracker Battery 27 GPS 28 Bluetooth 28 Pre Set Messages 28 SOS Message 28 Connection Interval 28 Tracker 30 User Profile 31 Using the Tracker in Standalone Operation 32 4 Maintenance and Security 33 Upgrading the Firmware 34 Using the GMPT 401 Application 34 Using the USB Cable and a PC 35 Cleaning the Tracker and Holder 36 Battery Replacement 36 Troubleshooting 38 Secu...

Страница 5: ...GMPT 401 Personal Tracker User Guide v A Technical Specifications 41 Technical Specifications 42 ...

Страница 6: ...Support Portal Create an account if you don t already have one 2 On the Home page click Downloads 3 Select your product from the drop down list Send Feedback Your feedback is crucial to the continual improvement of our documentation To provide feedback about this manual please contact the Technical Communications department directly at ACSHSMTechnicalCommunications honeywell com Note For help clic...

Страница 7: ...pter gives an overview of the GMPT 401 Personal Tracker and includes What is the GMPT 401 Personal Tracker Feature Summary Modes of Operation Out of the Box Personal Tracker Activation Using the ViewPoint Application Staying Safe ...

Страница 8: ...ersonal Tracker allows a tracking application running on a remote computer to display and track the operator s current position and to communicate with the operator through text messages sent using the iOS app installed on the Apple device The tracking application available from Honeywell Global Tracking is called ViewPoint It is a web based application that is accessed through a web browser runni...

Страница 9: ...ge 24 Point of Interest This feature allows you to send a message to the ViewPoint application to record a particular location For more information Tracking on page 25 Messaging Using the GMPT 401 App you can send and receive messages without cell phone coverage Messages can be sent and received from ViewPoint the online tracking system an SMS recipient an Email recipient or another tracker Pre se...

Страница 10: ...of Operation The Personal Tracker can be used in the following configurations One Device the tracker phone and holder assembled together to make one device Two Devices the tracker and phone connected through Bluetooth Standalone the tracker used alone limited functionality ...

Страница 11: ...MPT 401 Application from the Apple App Store The GMPT 401 app provides messaging situation awareness configuration and other capabilities for the tracker iPhone 6s Holder The holder allows you to use the tracker and iPhone as one device It also provides charging and power sharing capabilities External Antenna An external antenna can be used if the tracker is not in sky view for example on the roof...

Страница 12: ...our tracker in ViewPoint For more information see the ViewPoint for GMPT 401 Personal Tracker User Guide available at www gt honeywell com 1 Click Support Log into Technical Support Portal Create an account if you don t already have one 2 On the Home page click Downloads 3 Select your product from the drop down list Staying Safe Honeywell Global Tracking recommends that the Personal Tracker is use...

Страница 13: ...w the Personal Tracker This chapter provides information on the Personal Tracker and includes the following Positioning the Personal Tracker About the Personal Tracker Status Indicators Understanding Communication Cycles ...

Страница 14: ...he following Give the Personal Tracker the best view of the sky whenever possible Locate the Personal Tracker at the highest possible position free from obstructions and safe from damage Tracker performance is best when the antenna is placed vertically Horizontal orientation will affect antenna performance for both GPS and Iridium satellite Nearby radar transmitters other satellite communications ...

Страница 15: ...ere the Personal Tracker is not in sky view To fit the external antenna on the tracker 1 Unscrew and remove the tracker s antenna 2 Screw on the external antenna until finger tight then turn a further 1 4 turn Mount the antenna on the roof of the vehicle or where a good view of the sky is available To re fit the antenna screw until finger tight then turn a further 1 4 turn Antenna Note Antenna per...

Страница 16: ...Chapter 2 Getting to Know the Personal Tracker 10 GMPT 401 Personal Tracker User Guide About the Personal Tracker Front View As One Device Holder iPhone On Off iPhone Volume iPhone iPhone Home Button ...

Страница 17: ...s One Device To use the Personal Tracker as one device you must insert the phone and tracker into the holder Tracker Antenna Phone Camera Network LED Tracker Power Button Tracker Battery LED Bluetooth Pairing Button SOS Button Tracker Release Buttons Pogo connector for charging End Cap Lanyard Hole ...

Страница 18: ...he end cap and slide the lock to open 2 Slide phone in to the holder as shown and ensure the iPhone clicks into position 3 Close the end cap and while pressing down slide the lock until it clicks To remove the phone 1 Press the red button while pressing on the end cap and slide the lock to open 2 Slide the phone upwards out of the holder 3 Close and lock end cap ...

Страница 19: ... Removing the Tracker To insert the tracker in the holder slide it in the back of the holder until it is secured with a click To remove the tracker from the holder press the release buttons at the same time on each side of the holder and slide it out Release Buttons Release Buttons Release Buttons ...

Страница 20: ...e firmware and application versions On the Tracker When in standalone operation the tracker uses the Network LED and Battery LED indicators located on the tracker to show status Satellite coverage Bluetooth Connection Tracker Battery GPS Note The Iridium IMEI and Tracker ID will remain blank on the Status screen until the tracker has registered with ViewPoint Tracker information will only be avail...

Страница 21: ...acker until the next successful transmission up to 10 messages can be stored and sent later This helps to maintain an unbroken bread crumb trail on the mapping system Once the transmission is successful a mailbox check is made allowing the Tracker to receive any waiting messages Once completed the Personal Tracker goes back to sleep until the next scheduled reporting interval Battery LED Color Ind...

Страница 22: ... Any pending messages in the app outbox will also be sent You can schedule one or several mailbox checks in between reporting intervals Tracking messages are not sent during mailbox checks however the mailbox is checked automatically when a Tracking report is sent SOS Messages Alert Mode When alert mode is activated an SOS tracking message is sent immediately If there is no GPS available then the ...

Страница 23: ... how to use the Personal Tracker and includes Charging the Battery Turning the Personal Tracker On Off Bluetooth Connection Resetting the Personal Tracker Using the GMPT 401 Application for iPhone Using the Tracker in Standalone Operation ...

Страница 24: ...with the tracker if you are using a charger that supplies enough power such as the wall adapter If your charger is not supplying enough power only the tracker will charge Charge Times Tracker charging time is 3 hours Be sure to charge the tracker in dry conditions If the pins on the tracker connector or USB cable connector are wet dry them before charging This avoids corrosion on the pins that can...

Страница 25: ...ast between charges If satellite coverage is poor and messages cannot be delivered the Personal Tracker remains on for longer while attempting to retry Turning the Personal Tracker On Off To turn the tracker on Press and hold the power button for 2 seconds The Battery LED flashes green for 2second then it flashes green amber or red to show the percentage of battery charge see Battery LED on page 1...

Страница 26: ...ress 5 Enter PIN code 123456 The tracker will pair with your phone When connected the Bluetooth connection icon shows on the status bar of the GMPT 401 App Resetting the Personal Tracker In the unlikely event that the tracker becomes unresponsive or shows erratic behavior a hard reset may be required To reset the tracker press the power button for 10 seconds until the LEDs turn off The tracker is ...

Страница 27: ...e app on your iPhone The first time you launch the GMPT 401 App you must fill in the User Profile screen This will link your information and email address to your device Use the menu bar on the bottom of the screen to access the different menus Messages Message can be sent to the following ViewPoint the online tracking system SMS recipient Email recipient Another tracker ...

Страница 28: ...each contact 44123456789 123 abc abc com Contact types can be mixed 4 To automatically add your current location to the message touch the blue location icon 5 Compose your message then touch the arrow in the upper left corner to send Inbox Stores received messages You can view delete and reply to messages in the Inbox at any time Messages are received at regular intervals as defined in Settings Co...

Страница 29: ...ms at any time Trash Stores messages that have been deleted Deleting messages in the Trash will remove them permanently Contacts The app integrates the contacts from your iPhone so that you can use your existing contacts To add a contact you must add it to the list of contacts for the iPhone SOS Touch the SOS icon on the menu bar to send an SOS message and activate Alert Mode You must confirm this...

Страница 30: ...e following effects An SOS message and tracking position message are transmitted to ViewPoint irrespective of whether a GPS fix is obtained Your last known position is sent if there is no GPS fix The interval between routine tracking messages may change depending on how the system has been configured in the app Alert Mode settings are configured in Settings Connection Interval Alert Report Rate se...

Страница 31: ...of the tracking reports that have been generated Every tracking message sent out will be logged here This is limited to 10 000 logs Situation Awareness Use Situation Awareness SA to ask ViewPoint or other tracking application for the POIs reported by the trackers in your fleet within a certain radius and time period of your current location For example if you ask for an SA report within a radius o...

Страница 32: ...eration 26 GMPT 401 Personal Tracker User Guide 2 Input the Radius and Age 3 Touch Request then confirm Depending on satellite coverage it can take several minutes before the situation awareness report is received ...

Страница 33: ...s Default Network The default network is Iridium Dual Mode functionality may be available as a future enhancement Tracker Battery If your iPhone battery is low you can charge it from the tracker s battery This is only possible if the tracker and the phone are in the holder Use the Tracker Battery menu to turn on this function and configure when the tracker should start and stop charging the iPhone...

Страница 34: ...vorites Saved and select the message Add the recipient and touch Send SOS Message This menu shows the default SOS message To create a new SOS message and select it as the default touch the plus symbol next to CHOOSE ANOTHER MESSAGE write your message then touch Set Default To change the default SOS message to one that already exists on the list select the message then touch Set Default Connection ...

Страница 35: ...ner of the screen Alert Report Rate Settings Default Range Reporting Interval 2 minutes From 2 minutes to 24 hours GPS Acquisition 1X From 1 to 128 times per interval This specifies how often the GPS position is updated in between reporting intervals Mailbox Check 1X From 1 to 128 times per interval This specifies how often the tracker will check for new messages in between reporting intervals Not...

Страница 36: ...eactivated Clear after alert timeout The SOS message and tracking report are sent at the Alert Mode Reporting Interval rate for the duration of the timeout When the timeout has expired Alert Mode is deactivated The timeout can be set from 0 to 16 hours Tracker Tracker Status This shows if the tracker is on or off You can turn the tracker off by sliding the button To turn the tracker on you must us...

Страница 37: ...acker turns off without having to confirm in the app Tracker Report Content You can chose to add more content to the basic tracking report that is sent by the tracker Enabling Enhanced Tracking GPS Integrity and Battery Levels will add the following information to the tracking report Enhanced Tracking course speed and altitude GPS Integrity PDOP measure of GPS accuracy number of GPS satellites use...

Страница 38: ...on you can Send normal tracking messages to ViewPoint Activate Alert Mode to send an SOS message and tracking information to ViewPoint To configure the tracker in standalone operation you must use ViewPoint See the ViewPoint for GMPT 401 Personal Tracker User Guide more information This document is available on the web see Additional Documentation on page vi Note You cannot send or receive message...

Страница 39: ... provide reliable and efficient operation with minimal care Although specific maintenance is not required the following checks ensure dependable operation Upgrading the Firmware Cleaning the Tracker and Holder Battery Replacement Troubleshooting Security ...

Страница 40: ... Using the iPhone GMPT 401 Application Using the USB cable and a PC Using the GMPT 401 Application Firmware upgrades are delivered in the GMPT 401 application on the iPhone The application updates when a new version of firmware is available When you open the app it informs you that there is a new firmware version for the tracker Touch Upgrade The installation takes about 3 minutes You can also tou...

Страница 41: ...g the USB cable and a PC Before upgrading the firmware you must download the firmware upgrade file and Honeywell Upgrade Tool To download the firmware upgrade file and upgrade tool 1 Go to www gt honeywell com 2 Click Support Log into Technical Support Portal Create an account if you don t already have one 3 On the Home page click Downloads 4 Select your product from the drop down list 5 Download ...

Страница 42: ... tracker is reset Cleaning the Tracker and Holder The tracker and holder may be cleaned with a soft cloth or tissue dampened with water or a mild detergent water solution If a detergent solution is used rinse with a clean tissue dampened with water only Only clean the pogo contacts with alcohol and a soft cloth This prevents unwanted residue from forming on the contacts ensuring a reliable connect...

Страница 43: ...and remove the 7 screws 2 Remove the back cover to access the battery 3 Remove the old battery and replace with the new battery make sure the orientation is correct 4 Inside the back cover remove the rubber seal and replace with the new one 5 Place back cover on the tracker making sure the SOS button is in place 6 Secure the back cover with the 7 new screws and fit the screw caps ...

Страница 44: ...that the iPhone is kept up to date in a Personal Tracker deployment Make sure the iOS update is from trusted source before you upgrade Problem Solution GMPT 401 iOS application is not responding Close the application and restart it If that does not help restart the iPhone iPhone won t connect to the tracker Close the application and restart it If that does not help restart the iPhone Tracker is no...

Страница 45: ... that you only connect to Wi Fi networks that have been secured with WPA2 PSK or better meaning a secure passphrase is used to connect to the network For detailed information on the Apple iOS security features see the iOS Security Guide Personal Tracker Disaster Recovery Disaster recovery refers to the process and measures performed to restore standard operations on the Personal Tracker Some of th...

Страница 46: ...Chapter 4 Maintenance and Security 40 GMPT 401 Personal Tracker User Guide ...

Страница 47: ...41 A Technical Specifications This appendix contains the technical specifications ...

Страница 48: ... 4 F to 131 F Limited to the operating temperature of the phone Storage Temperature Tracker 40 C to 60 C 40 F to 140 F Holder 20 C to 55 C 4 F to 131 F Relative Humidity Tracker 95 40 C 104 F non condensing Waterproof Tracker IP66 and IP67 Holder IP30 Shock Vibration Tracker 26 drops at 1 2m 3 3 ft MIL STD 810G Method 516 6 Proc IV Tracker Holder and iPhone 6 drops at 1m Note The Holder is not wat...

Страница 49: ......

Страница 50: ...Honeywell Global Tracking Miller Court Severn Drive Tewkesbury Gloucestershire GL20 8DN UK www honeywellaidc com GMPT 401 Personal Tracker User Guide GMTRA IOS EN UG P N GMTRA IOS EN UG Rev A ...

Отзывы:

Нет отзывов