background image

Optional cable sensor

To install the optional cable sensor, 
remove the sensor jack plug and insert 
the cable sensor. Insert the sensor jack 
plug at the end the cable sensor. 

Accessory cable sensors (sold 
separately) can be connected to 
extend the cable and increase water 
sensing area.

The entire length of cable is an 
extended sensor. You can hang the detector from the wall or 
place both the detector and cable sensor on the floor.

Note:

 The cable sensor jack is NOT for plugging in a power 

adaptor. Doing so could damage the detector.

Common uses
Operation

Honeywell Home app experience

Below are a few examples of the Honeywell 
Home app screens you will see as you use the Water Leak and Freeze Detector.

Reset

Use one end of a paperclip to press and hold into the reset hole for 5 seconds 
to reset Wi-Fi, detector settings, and to re-start Bluetooth pairing. The LED will 
blink blue.

Press and hold the paperclip into the reset hole for 15 seconds to restore 
factory defaults. The LED will blink blue.

Connect to Wi-Fi

Choose your network from the list. Press 

NEXT

.

Enter your Wi-Fi password, if necessary. Press 

NEXT

.

When connected to Wi-Fi, the LED will turn solid green 
for 5 minutes, 

then turn off

 to preserve battery life.

Note:

 If you remove and replace the detector’s batteries, it 

will reconnect to your Wi-Fi network automatically.

4 Configure

Continue to follow instructions in the app to configure your detector.

Select the alert levels you want for high and low humidity and temperature 
warnings, or keep the preset levels. Identify the people you want notified in 
case of an alarm. These settings can be updated at any 
time using the app.

5 Placement

Place the bottom of your detector flat on the floor or a 
surface. 

For wall mounting, use the included screw and hang the 
detector on the bottom cover’s mounting keyhole.

1 Download the Honeywell 

Home app

Search for Honeywell Home in the App 
Store or Google Play.

After downloading, launch the app, 
register (if necessary), go to 

Menu

, and then go to 

Add New Device

.

2 Install batteries

The detector is powered by 3 AA batteries (included). 

Open 

the battery cover on the detector and install the 
batteries.

When replacing the cover, press firmly 
around the edges to ensure a snug fit.

Note:

 The cable sensor jack is NOT for 

plugging in a power adaptor.  
Doing so could damage  
the detector.

3 Connect

Pair and name your detector

Under Add New Device, select 

Water 

Leak and Freeze Detector

.

Note:

 Make sure Bluetooth is enabled 

on your mobile device and that the 
detector’s LED is blinking blue. If it is 
not, see the Reset section.

Provide a location for your detector. 
Press 

NEXT

.

The detector will now pair with the 
app.

Note:

 If you have more than one 

detector, you will need to connect each 
detector individually.

An audible alert will sound and your 
detector’s LED will turn solid blue 
to indicate your detector is paired. 
Press 

NEXT

.

Create a custom name for the 
detector or select one from the list. 
Press 

NEXT

.

Status LED

The detector has an LED that gives device status.

LED

Detector state

During installation

Blinking Blue

Powering up and connecting to Bluetooth.

Solid Blue

Paired with Bluetooth.

Blinking Green

Connecting to Wi-Fi network.

Solid Green 

Has power, Wi-Fi connection, and is operating 
normally. 

Note:

 LED turns off after 5 minutes to preserve 

battery life.

Solid Red

Failed to connect to Wi-Fi.

During operation

Blinking Red

Detected a leak.

In case of an alert

To preserve battery life, it can 

take up to 1 minute for the detector to 

sense a leak

.

You can mute the detector by pressing the Mute button in the app or 
removing the batteries or cable sensor from the detector. The mute 
command may take up to 1 minute to reach the detector.

After you’ve addressed the cause of the alert, wipe dry the detector and 
cable sensor and put them back in place. Replace batteries if they were 
removed.

FCC Regulations

§ 15.19 (a)(3)

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This 
device may not cause harmful interference, and (2) this device must accept any interference received, including 
interference that may cause undesired operation.

§ 15.21

Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s 
authority to operate the equipment.

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This 
equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

IC Regulations

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic 
Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: 
(1) This device may not cause interference, and 
(2) This device must accept any interference, including interference that may cause undesired operation of the 
device.

IC Radiation Exposure Statement:

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This 
equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

The operation of this equipment is subject to the following two conditions: (1) this equipment or device may not 
cause harmful interference, and (2) this equipment or device must accept any interference, including interference 
that may cause undesired operation.

Wi-Fi® is a registered 
trademark of Wi-Fi 
Alliance® 

Need help?

• 

Web:

 honeywellhome.com

• 

Phone:

 1-800-633-3991

Sensors

Mounting 

keyhole

Cable  

sensor jack

Sensor jack 

plug

Cable  

sensor jack

WI-FI® WATER 

LEAK AND FREEZE 

DETECTOR

Quick Installation Guide

GET IT ON

Resideo Inc., 1985 Douglas Drive North 
Golden Valley, MN 55422

www.resideo.com

33-00381ES—05    M.S.  Rev. 07-19 | Printed in United States

This product is manufactured by Resideo Technologies, Inc., Golden Valley, MN, 1-800-633-3991
©2019 Resideo Technologies, Inc. The Honeywell Home trademark is used under license from Honeywell International Inc. All rights reserved. 

CHW3610W, CHWES4, 

RCHW3610WF,  

RCHWES4

33-00381ES-05

Read and save these instructions

Leak detected  

by device

30 day rolling 

temperature trends

Low temperature 

detected by device

Wi-Fi connection failure

Отзывы: