139
CONSUMER INFORMATION
CUSTOMER SERVICE INFORMATION
Honda Power Equipment dealership personnel are trained professionals. They
should be able to answer any question you may have. If you encounter a
problem that your dealer does not solve to your satisfaction, please discuss it
with the dealership’s management. The Service Manager or General Manager
can help. Almost all problems are solved in this way.
If you are dissatisfied with the decision made by the dealership’s management,
contact the Honda Power Equipment Customer Relations Office. You can write
to:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, Georgia 30005 – 8847
Telephone: (770) 497 - 6400 M-F,
9:00 am to 7:30 pm ET
In Canada:
Honda Canada, Inc.
Customer Relation Department
180 Honda Boulevard
Markham, Ontario L6C 0H9
Tel: 1-888-946-6329 (Toll free)
Fax: 1-877-939-0909 (Toll free)
E-mail: [email protected]
When you write or call, please give us this information:
• Model and serial numbers (see page 131)
• Name of the dealer who sold the snow blower to you
• Name and address of the dealer who services your snow blower
• Date of purchase
• Your name, address, and telephone number
• A detailed description of the problem
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