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TECHNICAL & CONSUMER INFORMATION
Customer Service Information
Servicing dealership personnel are highly trained professionals. They
should be able to answer any question you may have. If you encounter
a problem that your dealer does not solve to your satisfaction, please
discuss it with the dealership’s management. The Service Manager or
General Manager can help. Almost all problems are solved in this way.
If you are dissatisfied with the decision made by the dealership’s
management, contact the Honda Power Equipment Customer
Relations Office. You can write:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, Georgia 30005-8847
Or telephone: (770) 497-6400 8:30 am to 7:00 pm ET
When you write or call, please give us this information:
Model and serial number (see page
Name of the dealer who sold the snowblower to you
Name and address of the dealer who services your snowblower
Date of purchase
Your name, address, and telephone number
A detailed description of the problem
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