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One year limited warranty
We or us means HoMedics Australia Pty Ltd ACN 31 103 985 717 and our contact details are set out at the end of this warranty;
You means the purchaser or the original end-user of the Goods. You may be a domestic user or a professional user;
Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia and New Zealand; and
Goods means the product or equipment which was accompanied by this warranty and purchased in Australia and New Zealand.
For Australia:
Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled, subject to the
provisions of the Australian Consumer Law, to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled, subject to the provisions of the Australian Consumer Law, to have
the Goods, repaired or replaced if the goods fail to be acceptable and the failure does not amount to a major failure. This is not a
complete statement of your legal rights are a consumer.
For New Zealand:
Our Goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. This guarantee applies in
addition to the conditions and guarantees implied by that legislation.
The Warranty
HoMedics sells its products with the intent that they are free of defects in manufacture and workmanship under normal use
and service. In the unlikely event that your HoMedics product proves to be faulty within 1 year from the date of purchase due
to workmanship or materials only, we will replace it at our own expense, subject to the terms and conditions of this guarantee.
The warranty period is limited to 3 months from the date of purchase for products used commercially/professionally.
Terms and Conditions:
In addition to the rights and remedies that you have under the Australian Consumer Law, Consumer Guarantees Act of New
Zealand or any other applicable law and without excluding such rights and remedies warranty against defects:
1. The Goods are designed to withstand the rigors of normal household use and are manufactured to the highest standards
using the highest quality components. Whilst unlikely, if, during the first 12 months (3 months commercial use) from their
date of purchase from the Supplier (Warranty Period), the Goods prove defective by reason of improper workmanship
or materials and none of your statutory rights or remedies apply, we will replace the Goods, subject to the terms and
conditions of this warranty.
2. We do not have to replace the Goods under this Additional Warranty if the Goods have been damaged due to misuse
or abuse, accident, the attachment of any unauthorized accessory, alteration to the product, improper installation,
unauthorised repairs or modifications, improper use of electrical/power supply, loss of power, malfunction of damage of an
operating part from failure to provide manufacturer’s recommended maintenance, transportation damage, theft, neglect,
vandalism, environmental conditions or any other conditions whatsoever that are beyond the control of HoMedics.
3. This Warranty does not extend to the purchase of used, repaired or second-hand products or to products not imported or
supplied by HoMedics Australia Pty Ltd, including but not limited to those sold on offshore internet auction sites.
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