Holtkamp Electronics DUO 8600XL techn. stand 05.2016 4033_05.2016 V01.2021
- 29 -
Malfunction
Cause
Possible remedy
The display shows error message E06
EEPROM-Speicher defekt
send DUO to repair
The display shows error message E12
DIP switch no. 3 is on “OFF”
set DIP switch no. 3 on “ON”
The display shows error message E14
maximum time is adjusted smaller than the
main time
adjust the maximum time or change the
main time
The display shows error message E14
the deletion is with this type of card not
possible
put in chip-card type 43
The display shows error message
E18 or E19
EEPROM memory is defect
send DUO to repair
The display shows error message E27
By Fair play: the two Fair play steps and the
3. service interval must be programmed in
ascending order
Fair play step 1 must be smaller or even
step 2, step 2 must be smaller or even
with the 3. service interval.
The display shows error message E32
By bonus operation: No discount could be
assigned, because programming contra
-
dicts the bonus system
The programmed prices and main times
must be so adjusted, that with reaching
a bonus step no negative bonus is assi-
gned, the customer lost time instead get
more.
The display shows error message
E33 or E27
By bonus operation: False programming!
The programmed prices and main times
must be programmed in ascending order.
Example: Time 1 must be smaller than
time 2, time 2 must be smaller than time
3. The prices similar.
The display shows error message E35
The revaluation step is programmed on 0,
thus is the revaluation function out of ope-
ration
The revaluation step must be adjusted >
0, so that this function is activated
The display shows error message E37
This function is deactivated or blocked
see configuration menu
The display shows error message
E50 and E54
Error during the writing on the chip card
put in chip card again