Hologic R2 DM, Руководство пользователя

Страница: 59 / 106

4.1. Alerts Listed Alphabetically
ImageChecker attempted but could not print reimbursement report (2008)
The system has canceled the print request for the study. You will only see this alert
after several ‘Printer not found...’ alerts. The system tries repeatedly to print and
displays this message when it gives up. To fix:
•
Verify that the printer is on, on-line, and has enough paper. After correcting any of
these problems, ensure that printing is set to ‘on’ and reprocess the study in the
Image Correction screen.
•
If the ‘Printer not found...’ or similar alert appears again, check that all cables
between the printer and the processing unit are connected. Check with your
system administrator that your network is up. Reprocess the study in the Image
Correction screen and print.
•
If these steps do not solve the problem, call Hologic Technical Support.
ImageChecker cannot contact the scanner (1010)
This message may occur during system start-up, or if the scanner was inadvertently
turned off. The system does not allow scanning films until the problem is fixed.
•
If the system is rebooting, wait about 5 minutes.
•
Power-cycle the system. See ‘ 6.2. Power-Cycling the System ’.
•
If these steps do not solve the problem, call Hologic Technical Support.
ImageChecker cannot identify the lead markers (3023)
This message appears when scanning with the Auto protocol. It means that the system
did not recognize the lead markers. Either they are not one of the supported types or
there is a problem with marker position and/or placement on the film(s). To fix:
•
Identify and label the views on the Image Correction screen and reprocess the
study. If this doesn’t fix the problem, call Hologic Technical Support.
ImageChecker cannot read the barcode (1041)
The scanner is not able to read the barcode on the separator sheet.
•
Ensure that the separator sheet is in the proper position (e.g., is not half-fed in the
feeder) and is not damaged.
•
Reload the stack and restart scanning.
•
If these steps do not solve the problem, call Hologic Technical Support.
ImageChecker is busy (3012, 1029, 1030)
The images for the study have not yet been sent.
•
Wait about ten minutes – the problem should resolve itself.
•
If it doesn’t, ensure the destination (i.e., display unit or printer) is up and ready to
receive images.
•
Check that all cables between the processing unit and the destination are
connected and that the network is up.
•
If these steps do not solve the problem, call Hologic Technical Support.
R2 DM User Manual – PN MAN-01044 Rev 001 51