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Support/Return Hardware

27 (30)

Support/Return Hardware

10.1

Support

►

To contact support, go to

www.ixxat.com/technical-support/contact-technical-support

►

Scroll down and click button

mysupport.hms.se

to register a support case.

10.2

Return Hardware

►

www.ixxat.com/support/product-returns

click button

Portal

to access the support portal.

►

In the support portal select

Submit Product Return (RMA)

►

Read the information and click

Create RMA Case

►

Fill in the form for warranty claims and repair.

►

Print out the Product Return Number (PRN resp. RMA).

►

Pack product in a physically- and ESD-safe way, use original packaging if possible.

►

Enclose PRN number.

►

Observe further notes on

www.ixxat.com

►

Return hardware.

Disposal

►

Dispose of product according to national laws and regulations.

►

Observe further notes about disposal of products on

www.ixxat.com

CANnector Installation Guide

4.01.0091.20000 1.3 en-US

Содержание CANnector

Страница 1: ...CANnector INSTALLATION GUIDE 4 01 0091 20000 1 3 en US ENGLISH ...

Страница 2: ...ble applications of the product and because of the many variables and requirements associated with any particular implementation HMS Networks cannot assume responsibility or liability for actual use based on the data examples or illustrations included in this document nor for any damages incurred during installation of the product Those responsible for the use of the product must acquire sufficien...

Страница 3: ...on 7 4 1 CANnector Device Variants S L SE LE LA 7 4 1 1 Common Features 7 4 1 2 Device Variants 7 4 1 3 Software for Configuration 7 4 2 CANnector Log Bridge Range 8 4 2 1 Common Features 8 4 2 2 Pre Configured Product Variants 8 4 2 3 Software for Configuration and Visualization 9 5 Installation 10 5 1 Installing on DIN Rail 10 5 2 Installing the Adhesive Feet 10 6 Configuration 11 6 1 Creating C...

Страница 4: ...Array 17 7 7 Field Bus Connectors X1 X2 X3 and X4 19 7 7 1 Galvanic Isolation 20 7 7 2 Rescue Kernel 20 7 7 3 CAN High Speed CAN FD 20 7 7 4 LIN 21 7 7 5 Digital I O 21 8 Additional Components 22 8 1 Power Supply Cable 22 8 2 Dual CAN Cable 23 8 3 Breakout Box for X1 to X4 24 8 4 Breakout Cable for X1 to X4 25 9 Technical Data 26 10 Support Return Hardware 27 10 1 Support 27 10 2 Return Hardware 2...

Страница 5: ...0 CANnector Range 1 1 Target Audience This manual addresses trained personnel who are familiar with CAN CAN FD LIN and the applicable national standards The contents of the manual must be made available to any person authorized to use or operate the product and who want to use the device during the development and or testing of their products 1 2 Related Documents Document Author IxAdmin Online He...

Страница 6: ...as configuration scripts This is a cross reference within this document Conventions p 4 This is an external link URL www hms networks com Safety advice is structured as follows Cause of the hazard Consequences of not taking remediate action How to avoid the hazard Safety signs and signalwords are used dependent on the level of the hazard This is additional information which may facilitate installa...

Страница 7: ...1 CANnector Device Variants S L SE LE LA This manual describes the external interfaces of the device their functionality and pin allocation The device does not contain any application beside the operating system Adding functionality to the device is provided by the Advanced Configuration Tool ACT or the Software Development Kit For further information refer to the corresponding manuals or online h...

Страница 8: ...ded in scope of delivery selected CANnector variant adhesive device feet Installation Guide CANnector power supply connector USB cable Ethernet cable with CANnector Log USB memory storage device CANnector Installation Guide 4 01 0091 20000 1 3 en US ...

Страница 9: ... 2 x digital I Os Additional interfaces compared to the device variant CANnector S Article number Name Additional interfaces 1 01 0091 00000 CANnector S 1 01 0091 00010 CANnector L 2 x CAN CAN FD interfaces 1 01 0091 00011 CANnector LA 2 x CAN CAN FD interfaces 1 01 0091 00100 CANnector SE EtherCAT Slave 1 01 0091 00110 CANnector LE 2 x CAN FD interfaces EtherCAT Slave Device variant CANnector LA ...

Страница 10: ...at initializes all 6 CAN interfaces with the selected baud rate log all received data in csv format With the ACT configurations can be created that allow for example to log individual messages and individual signals and to define trigger messages By default the configuration with 250 Kbit s is loaded CANnector Bridge The CANnector Bridge can act as Bridge and as Gateway The four provided basic con...

Страница 11: ...isualization The CANnector provides various possibilities to manage configurations Dashboard With the dashboard that is accessible via a web browser and the IP address the state of the CANnector and the connected bus systems can be monitored the different basic configurations can be selected and downloaded to the device log files can be uploaded to the PC and data can be visualized ACT Tool The AC...

Страница 12: ... the rail until it snaps into place 2 Make sure that the venting slots are not covered and ensure adequate air circulation recommended mounting distance 2 cm distance to venting slots 5 2 Installing the Adhesive Feet Stick the adhesive feet to the bottom of the device Place the CANnector on an even surface Make sure that the venting slots are not covered and ensure adequate air circulation recomme...

Страница 13: ... For a detailed list of the functions of the different license stages see www ixxat com products automotive products The ACT tool can be downloaded on www ixxat com support Plug in the USB dongle in the PC that is used for the configuration On www ixxat com technical support support select Advanced Configuration Tool and open Secured Downloads Download the ACT tool ZIP container from the support a...

Страница 14: ...Execute the included installation file Ixxat ACT Setup w x yyy z CM exe ACT setup assistant is started Follow instructions in ACT setup assistant When installation is finished ACT and IxAdmin are installed Required USB driver for configuration is installed 6 2 2 Connecting the Device For information about the interfaces see Connectors p 15 Make sure that the required software is installed see Inst...

Страница 15: ... browser different pre configured configurations can be selected and activated on the device Make sure that the required software is installed see Installing the Software p 12 and that the CANnector is connected see Connecting the Device p 12 Use the USB cable included in the scope of delivery to connect the Mini USB connector of the CANnector to the PC Open a web browser on the PC Enter the IP ad...

Страница 16: ...basic application is running After a power cycle the last selected configuration is automatically started For more information about configuration possibilities of the product variants Log Bridge and Range see respective User Manual on www ixxat com CANnector Installation Guide 4 01 0091 20000 1 3 en US ...

Страница 17: ...y default the device is switched on if any CAN message is received on CAN 1 or if any CAN FD message is received on CAN 7 With the device variant CANnector LA it is possible to configure one specific CAN message ID or CAN FD message ID that switches on the device For more information how to configure the Switch on on CAN and the specific message see user manual IxAdmin 7 1 2 Self Switch Off If inp...

Страница 18: ...NAL CANnector EtherCAT Slave in state SAFE OPERATIONAL Green flickering Off BOOT CANnector EtherCAT Slave in state BOOT Off Red If LED S4 also red fatal error Internal error forces device to passive state If LED S2 and LED S4 are red contact HMS Industrial Networks technical support LEDs S3 and S4 indicate EtherCAT communication errors LED S3 state LED S4 state Description Comment Off Off No error...

Страница 19: ... a grounded connection between the test object and the CANnector before connecting a USB device to the CANnector for example a USB based analog input extension When the CANnector is connected to test object provide a grounded connection between the test object and the CANnector Connect the USB device to the CANnector Use only FAT32 or NTFS formatted mass storage devices 7 6 LED Array Power LED LED...

Страница 20: ...LEDs 5 to 8 are each used for two CAN connections An error status of one of the two CAN connections has a higher priority and is overlaying the other CAN without an issue LED state Description Off Initialized but no data or not initialized Green Data traffic Red Bus off Red flashing Transmit error e g Tx pending Rescue Kernel If LEDs 2 8 are flashing red the Rescue Kernel is executed Connect IxAdm...

Страница 21: ...r supply for LIN Pin Allocation X2 Pin Signal Description 1 CAN FD L High speed CAN CAN FD 8 low signal 2 CAN HS L High speed CAN 2 low signal 3 GND Common ground 4 CAN FD H High Speed CAN CAN FD 8 high signal 5 CAN TX Disable RX only mode when connected to GND TX is disabled by hardware 6 Not used 7 CAN HS H High speed CAN 2 high signal 8 DIO Digital I O 1 9 V DIO Power supply for digital I O Pin...

Страница 22: ...of connector X1 is checked when the device is switched on or booted and identifies whether the system starts up normal or the rescue kernel is activated If an active user configuration in the flash storage obstructs external access to the device or if the operating system is corrupted the Rescue Kernel can be used to fix this situation To force the device into Rescue Kernel connect pin 6 and pin 5...

Страница 23: ...ut voltage range is between 0 and V DIO because the high side switch on the outputs is supplied with V DIO For example if a TTL level must be generated a voltage of 5 V must be connected to V DIO The output power per channel is limited to 1 A Make sure that the outputs are always operated with a load against ground The GND connection cannot be used as the return for this ground The return for the ...

Страница 24: ... p 25 1 04 0089 00200 X1 X4 CAN and LIN breakout cable with D Sub 9 0 5 m see Breakout Cable for X1 to X4 p 25 1 04 0089 00203 X1 X4 CAN and LIN breakout box with D Sub 9 and 3 x D Sub 9 0 5 m see Breakout Box for X1 to X4 p 24 1 01 0081 00100 8 1 Power Supply Cable Fig 4 Power supply cable Individual Lines of Power Supply Cable Pin CANnector Signal Description 1 G GND Power supply ground with bla...

Страница 25: ... Fig 5 Dual CAN cable Pin Allocation Cable Connector on the CANnector Connector CANnector Cable connectors CAN 1 Cable connectors CAN 2 X1 HS CAN 1 CAN FD 7 X2 HS CAN 2 CAN FD 8 X3 CAN FD 5 HS CAN 3 X4 CAN FD 6 HS CAN 4 Pin Allocation Cable Connector on the CAN Cable Pin CAN 1 CAN 2 2 CAN HS FD L CAN HS FD L 7 CAN HS FD H CAN HS FD H 3 GND GND 9 female Dual CAN male male CANnector Installation Gui...

Страница 26: ...e connector Fig 6 Breakout box for X1 to X4 Breakout Box Connectors Connector CANnector BOB connector Y1 BOB connector Y2 BOB connector Y3 X1 X2 HS CAN1 2 CAN FD 7 8 LIN1 DIO1 X3 X4 CAN FD 4 6 HS CAN 3 4 LIN2 DIO2 Pin Allocation Breakout Box BOB connector Pin allocation D Sub 9 Pin Signal Y1 2 CAN HS CAN FD low 7 CAN HS CAN FD low 3 GND Y2 see Y1 Y3 8 LIN DIO 9 V LIN V DIO 3 GND CANnector Installa...

Страница 27: ...ces are connected to the connectors X1 to X4 HMS Industrial Networks offers breakout cables in different lengths to allow the creation of specific adapters Fig 7 Breakout cable Pin Allocation Pin Color Pin Color 1 WT 6 PK 2 GN 7 YE 3 BU 8 GY 4 BN 9 RD 5 CANnector Installation Guide 4 01 0091 20000 1 3 en US ...

Страница 28: ...tainless steel Relative humidity 10 95 non condensing Host system Power PC 256 MByte RAM 256 MByte Flash Ethernet 10 100 MBit s RJ45 USB 2 0 high speed device USB B 2 0 high speed device USB A CAN transceiver high speed Texas Instruments SN65HVD251 CAN FD transceiver Microchip MCP2562FD CAN bus termination resistor None CAN signal delay with galvanic isolation Typ 27 ns LIN transceiver Microchip M...

Страница 29: ...lect Submit Product Return RMA Read the information and click Create RMA Case Register a support account and sign in Fill in the form for warranty claims and repair Print out the Product Return Number PRN resp RMA Pack product in a physically and ESD safe way use original packaging if possible Enclose PRN number Observe further notes on www ixxat com Return hardware 11 Disposal Dispose of product ...

Страница 30: ...This page intentionally left blank ...

Страница 31: ...om B Open Source Software The software of the Ixxat CANnector contains software components that are licensed as Free Software or Open Source Software by the rights holders The corresponding licenses are available on the support area of the CANnector on www ixxat com Included in Firmware Download Package as well as included in Offline Help Package You may obtain the complete corresponding source co...

Страница 32: ...last page 2021 HMS Industrial Networks Box 4126 300 04 Halmstad Sweden info hms se 4 01 0091 20000 1 3 en US 2021 08 24 23086 ...

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