If for any reason you need to return your Hive Active Plug,
simply return your box and its contents to the retailer. Any return
is subject to the retailer’s refund policy so please don’t forget to
check the retailer’s refund policy too.
By using the Hive Hub and other Hive products, you agree
to our terms and conditions, which can be found at
hivehome.com/us/terms
Can we help?
You can view our handy how-to-use videos along
with hints and tips at
hivehome.com/support
Usage
Your Hive Active Plug is designed for indoor use only.
For your safety
Your Hive Active Plug is not a circuit breaker and does not
contain a fuse, RCD or any other similar device. If you’re using
your Hive Active Plug, whether at home or away, with appliances
like kettles, heaters and hair straighteners, please remember
to follow the safety advice for use of those appliances. For
example, ensure electric heaters are not covered with clothing
or other items.
Earthing
The earth connection from the wiring in your home is passed
through to the earth connection of the front socket on the Hive
Active Plug. It is safe to connect equipment which relies on an
earth connection for safety.
Maintenance
Disconnect your Hive Active Plug before cleaning and keep it
away from water and other liquids at all times. The Hive Active
Plug does not contain any serviceable parts so do not attempt
to open it.
Download the Hive app:
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