57
Symptoms
Checks
Possible Cause
Frost and / or dew formed
Frost, dew or ice adheres to
the inside of the refrigerator
or the frame of the drawer.
Is the door or drawer close properly?
Check for any food or package stuck inbetween the door, and then close
it completely.
Are the food stored too tightly or a large amount of food is being stored
at one time?
When a door is opened or closed, water in the air may adhere to the walls
or parts in the Freezer in the form of frost or ice.
Open or close the door quickly, or reduce frequency of opening and closing
the door. Wipe off the frost or dew with a dry cloth.
Dew adheres to the outside
of the refrigerator.
Is the air surrounding the refrigerator humid?
Dew may adhere to those parts when the indoor humidity is high (ex: rainy day).
Wipe off the dew with a dry cloth.
Is the temperature set to “
■■■
” ?
When the temperature is set to “
■■■
” , dew may be formed on the surface
of a door. Set the temperature to “
■■
” .
Pg.39
Wipe off the dew with a dry cloth.
There is condensation on the back
of the refrigerator or on the wall.
Is the ambient of the refrigerator humid?
Is there sufficient space between the back of the refrigerator and the wall?
Make sure there is at least 2 cm of space between the back of the refrigerator
and the wall.
Pg.36
Dew condensation occurs in
the Refrigerator Compartment.
Have you left a door open for a long time or opened or closed it frequently?
Condensation may form on the wall and / or around
the cold air blowout port when the door is opened and
closed frequently or the humidity is high around there
refrigerator. Wipe it off with a dry cloth.
Refrigerator
is too cold
Refrigerator is too cold.
Food freeze.
“
■■■
” is selected in the temperature setting.
Adjust to “
■■
” .
Pg.39
The surrounding temperature is lower than 5˚C.
When the ambient temperature is low, the inside of the refrigerator may
be too cold. Switch the temperature setting to “
■
” .
Is it placed in front of the Cold Air Blowout Port?
Do not place any food in front of the cold air blowout port.
Indicator is blinking
Three or more freezing/
refrigerating temperature
adjustment indicators are
blinking.
Check the blinking and turn off of the 6 indicators of freezing “
■■■
/
■■
/
■
" and refrigerating “
■■■
/
■■
/
■
” one by one.
Please contact service centre for repair,
indicate a marking
at the blinking
lamp.
Blinking
or blinking
freezing “
■■■
/
■
” and
refrigerating “
■
” indicator
Is food or ice other than ice made by an automatic ice maker put in the
ice compartment?
Food, etc. may be blocking the ice tray. Empty the ice compartment and
carry out “ Ice Maker Cleaning ” .
Pg.51
indicator lamps flash
Did you press “ On ” for 5 seconds or more?
It is in process of Ice Maker Cleaning.
The blink will stop in about four minutes.
Do not open any door of the refrigerator during blinking.
flashing
Have you activated “ Off ” ?
The Automatic Ice Maker is working. Blinking stops in about 1 minute.
The frame of the Freezer cannot be removed during blinking.
All indicators are flashing
Is the door opened?
Is the door opened due to food stuck inbetween?
Close the opened-door.
Remove the food stuck inbetween and close the door properly.
The indication on the Control
Panel is changing quickly.
−−−−−
The refrigerator is in the demo mode. Please cancel the mode.
In the demo mode, the refrigerator does not perform the cooling operation.
Open the doors of the Refrigerator Compartment and the door of the Lower Freezer.
After pressing any button to display the settings, press and hold the “ Freezer ”
button for 10 seconds or more until the preset sound is heard.
All the indicator lamps are lit for a few seconds, the demo mode is cancelled and
the cooling operation resumed.
Close the doors of the Refrigerator Compartment and the door of the Lower Freezer.
Abnormal operating sound
Abnormal sound from the
refrigerator
Is the floor uneven?
Lay a sturdy board with a thickness of 1 cm.
Pg.36
Is the refrigerator against the wall or furniture?
Install the refrigerator with space clearance around it please.
Is the refrigerator cold?
Operation sound may be loud as the compressor is operating at high-
speed under the following conditions:
Operating for the first time, frequent opening and closing of door, high
surrounding temperature.
Is “ Quick Freezer ” , “ Quick Fridge ” , and “ Quick ” activated?
When “ Quick Freezer ” , “ Quick Fridge ” , and “ Quick ” mode is activated, operation
sound of the compressor or the fan motor gets louder because of high-speed revolution.
Operation sound is too long.
−−−−−
This may be due to the energy saving mode in operation.
Operation sound becomes
louder as times.
−−−−−
The operating power varies in response to changes in the inside temperature
of the refrigerator, as such, operation sound may be loud at times.
Other abnormal sounds heard
Water trinkling sound
Water boiling sound
Collision tapping sound
Sizzling sound
These sounds happened when the refrigerant flows or water flows / evaporates
to remove frost.
This is not malfunction.
Squeaking, cracking and knocking sound
This sound are made when the parts squeak as the refrigerator temperature
changes. This is not malfunction.
Clacking sound
Roaring sound
Honking sound
Banging sound
These sounds are made when the electric parts controlling the refrigerator
temperature operate.
This is not malfunction.
Sounds caused by the Automatic ice maker
(zooming)
(rattling)
(clunking)
These sounds are made when ice is separated from the ice tray of the auto
ice maker or water is supplied to the ice tray. This is not malfunction.
To stop the sound, press the “ Ice Maker ” button to change it to “ Off ” .
Pg.43
Occasional sounds (rattling) (grinding)
This sound happened when the refrigerator starts the operation to cool.
Door is not in a
horizontal state
Door is not in a horizontal
state.
Is the floor even?
This will not affect the refrigerator performance. Adjust the refrigerator
adjustable mount to keep it leveled.
Pg.36
Does the soft floor material sink in around the legs due to the weight of
stored items?
Lay a firm board which has more than 1 cm thickness on the floor if the
refrigerator itself inclines.
Dew condensation
(Checking table)
TROUBLESHOOTING