TROUBLESHOOTING GUIDE
55
TROUBLESHOOTING
GUIDE
If you have followed the instructions contained in this manual and have
difficulty in operating your TV/VCR, locate the SYMPTOM in the left column
below. Check the corresponding POSSIBLE CAUSE and CORRECTIVE
ACTION columns to remedy the problem.
Symptom
Possible Cause
Corrective Action
No power
• AC Power cord is not
connected
Connect AC power cord to
AC outlet
Power button is set to OFF.
Set the Power button to on.
No picture and sound
TV/VCR is not plugged into
and active ac outlet.
Plug power cord into an
active ac outlet.
Antenna is not connected.
Check antenna connection.
No channel in memory.
Program tuner’s memory.
No picture or poor picture.
Direction or condition of
antenna is not adequate.
Adjust direction or picture on
TV/VCR or replace antenna.
Picture control is not
adequate.
Adjust picture controls.
No sound or poor sound.
Volume control on remote
control unit or main unit is in
minimum position.
Adjust volume control on
remote control unit or set.
Mute button on the remote
control unit is in the ON
position.
Press Mute button.
Timer recording is not
possible.
The timer recording is set
incorrectly.
Set the timer recording
correctly.
The timer recording is not set
to ON>
Set the timer recording to
ON.
Cannot go into Record
mode.
The erase-prevention tab on
cassette is missing.
Place transparent tape over
missing erase prevention
tab.
Playback picture is partially
noisy.
The tracking control is not
set correctly.
Adjust the Tracking control
for better picture.
Noise in picture on playback. Video heads are dirty.
Head cleaning is necessary,
consult the nearest Service
center.
No operation by Infrared
Remote Control.
No power to TV/VCR
Make sure the AC cord is
connect to an ac outlet.
Weak batteries.
Check the batteries.
.
CLOSED CAPTION PROBLEM
POSSIBLE REMEDY
My TV/VCR is showing captions that
are misspelled
You are watching a live broadcast
and spelling caption errors made by
the closed captioning production
company may pass through
uncorrected. A prerecorded program
will not show any misspelled words
because of the normal time available
for editing the captions.
My TV/VCR will not show the text in
its entirety or there is a delay of what
is being said.
Captions that are delayed a few
seconds behind the actual dialogue
are common for live broadcasts.
Most is captioning production
companies can display a dialogue to
a maximum of 220 words per minute.