background image

K362G 

Series

CY-G131517

Barcode
35*10.5mm

REMOTE CONTROL

5

When there is something wrong with your TV, you can try turning o

ff

 the TV and restarting it.  You can also refer to the following chart 

for problem and solution tips.  If the problem cannot be resolved, please contact Hisense for additional assistance 1-888-935-8880.

• Confirm power cord is plugged into the AC outlet and the AC outlet is getting electricity.
• Attempt to power on unit using the power button on both the TV and the Remote.

• Check for the correct output connection on the external source and for the correct input connection on the TV.
• Make sure you have made the correct selection for the input mode for the incoming signal.

• Check the volume settings.
• Check if Mute mode is set "on" .

• If black and white picture first unplug TV from AC outlet and replug after 60 seconds.
• Check Color Setting if picture is black and white.

• An  electrical  appliance  may  be  affecting  TV  set.  Turn  off  any  appliances

,

  if interference goes 

away, move appliance farther away from TV.

• Insert the power plug of the TV set into another power outlet.

• Confirm that TV still has power and is operational.
• Change the batteries in the remote control.
• Check if the batteries are correctly installed.
• Clean the front of the remote control (LED window).
• If using a universal remote, be sure to select the TV mode on the remote.
• If the remote still does not work:

-

Remove  and  reinstall  the  batteries  correctly  to  reset  the  remote  or  install  new batteries.

-Press the Power button to turn on the TV. With a universal remote if you have reset or changed the batteries
  you will need to reprogram the remote for the other units. 
• Check if there is obstruction between the remote control and the TV.

TIP: 

If you have a digital camera 

/

 camera phone, you can aim the front of the remote at  camera  lenses  (at 

this  time

,

  the  camera  should  set  on  camera  mode

,

  not  play mode). Observe the camera screen while 

pressing a button on the remote control; you should see flashing light on the screen. If there is no light 
observed, the remote control is not working. 

Y

ou need to repair or replace the remote control.   

POSSIBLE SOLUTIONS

SYMPTOMS

No sound or picture

Picture is normal, but no sound

Sound but no picture or black

and white picture. 

Sound and picture distorted or

appear wavy. 

• If using an external antenna

,

 check the direction

,

 position and connection of the antenna.

• Adjust the direction of your antenna or reset or fine tune the channel.

Sound and picture is blurry or

cuts out momentarily. 

• After switching to Cable, please auto program the channels. The TV will “remember” all the channels then 

the TV will allow you to surf the channels with [CH  /V] buttons.

[CH   /

I have connected an external 

source to my TV and I get no 

picture and/or sound.

HELP TOPICS

9

TURNING THE TV ON FOR THE FIRST TIME

8

Note: 

If you are using a cable or satellite box and you have connected it to the TV using a Coaxial cable, you should select the cable option. Be sure the cable or satellite box is turned 

on before starting the channel scan. If you use a cable or satellite box connected to A/V, Component or HDMI, you don't need to scan for channels.

BUTTONS AND CONNECTORS

4

W

all-Mount hole pattern VESA (mm)

W

all-Mount screw size (mm)

2

Follow instructions provided with the Wall-Mount bracket.

t

If you are not sure of your ability to do complete the installa

-

tion, contact a professional installer or service technician for 
assistance. The manufacturer is not responsible for any 
damages or injuries that occur due to mishandling or incorrect 
assembly.

t

Be sure to use the provider spacers between the TV and the 

bracket when attaching the mount.

ACCESSORIES LIST

1

INSTALLING THE STAND

2

Follow the illustrations below  to complete the installation steps. 

Video E

ff

ect:

Connect an outdoor VHF/UHF antenna.

ANT

Menu Language

Time Setting

Picture Mode

TV Source

Connect Headphone for audio out of the TV. 

HEADPHONE

AUDIO

OUT/

OR

OR

BEST (HDMI)

BETTER

(COMP)

GOOD

(AV)

HDMI / COMP / AV

Connect an HDMI cable or Comp/AV Adapter from an  
external A/V equipment.

Connect an optical cable from an external digital
audio system.

DIGITAL AUDIO OUT

VGA & VGA AUDIO

Connect a VGA cable and an audio cable from the PC.

CHANGE THE BATTERIES

OR

Connect a USB device for browsing photos, music and movies.

USB

Mobile Hard Disk

VHF/UHF Antenna

Cable

ANT OUT

400 × 400 

M6 

SPECIFICATIONS

7

Weight

LCD Panel Minimum size
(diagonal)
Screen resolution

50K362G

55K362G

Model Name

Dimension

Without Stand

Width: 44.3 inches (1124 mm)
Height: 26.2 inches (666 mm)
Depth: 2.5 inches (64 mm)

Width: 44.3 inches (1124 mm)
Height: 28.7 inches (729 mm)
Depth: 11.1 inches (281 mm)
39.7 lbs (18 kg)

46.3 lbs (21 kg)

49.6 inches

Width: 49.2 inches (1249 mm)
Height: 29.0 inches (737 mm)
Depth: 2.3 inches (58 mm)

Width: 49.2 inches (1249 mm)
Height: 31.6 inches (803 mm)
Depth: 13.0 inches (330 mm)
52.9 lbs (24 kg)

61.7 lbs (28 kg)

54.6 inches

1920 × 1080

Audio power

10 W + 10 W

Power supply
Receiving
systems

120 V ~ 60 Hz

Receiving channels

Tuner type 

Environmental conditions

VHF: 2~13 UHF: 14~69 CATV: 1 ~ 125
Digital Terrestrial Broadcast (8VSB): 2 ~ 69
Digital cable (64/256 QAM): 1 ~ 135

NTSC
ATSC / QAM

Component Input
VGA Input

VGA (640×480 / 60 Hz), SVGA (800×600 / 60 Hz), XGA (1024×768 / 60 Hz)

480 I / 60 Hz, 480 P / 60 Hz, 720 P / 60 Hz, 1080 I / 60 Hz

3+]

HDMI Input

RGB / 60 Hz (640×480, 800×600, 1024×768)
YUV / 60 Hz (480 I, 480 P, 720 P, 1080 I

3

)

Frequency synthesized
Temperature: 41°F ~ 95°F (5°C ~ 35°C)
Humidity: 20% ~ 80% RH
Atmospheric pressure: 86 kPa ~ 106 kPa

With Stand

Analog
Digital

Without Stand

With Stand

User Manual

Quick Setup Guide

Remote Control

Screw A  (M5 × 12) × 8

Screw B  (M6 × 45) × 

4

Spacer × 4

Batteries: AAA × 2

NOTES

Product image is only for reference, actual product may

vary in appearance. Carefully place your TV facedown on 

a soft, cushioned surface to prevent damage to the TV or 

scratching to the screen.

Go to the previous 

channel

Media content control function

buttons

Confirm selections

Close the menu

/

/

/

Move Up/Down/Left

/Right or adjust settings

Menu button

Display the current time

Mute button

Decrease volume

Increase volume

Next channel

Previous channel
Display the channel name

Display the information banner

Direct channel

selection

Dash button select

a digital sub-channel

Media content control

function buttons

Adjust closed caption mode

Display favorite list

Set the sleep timer

Audio select button Mono/

Stereo/SA

P

 operation

Select sound mode

Select picture mode

Select TV AV VGA 

USB source 

Select Component source 

Select HDMI source

N

ot available

Select input source

Power on/off

Remote sensor

Zoom button

TV

HDMI

SLEEP

CCD

MENU

ENTER

EXIT

VOL

DISPLAY

FAV.CH

TIME

MTS/SAP

SOUND

ASPECT

PICTURE

COMPONENT

AV

VGA

USB

CH

LAST

GUIDE

EN-22652A

MUTE

CH.LIST

1. Slide the back cover to open the battery compartment of the remote control. 
2. Insert two AAA size batteries. Make sure to match the (+) and ( - ) ends of the batteries with the (+) 
and ( - ) ends indicated in the battery compartment.
3. Close the battery compartment cover.   

1

Gently push and slide

2

Insert the batteries

3

Gently push and slide

L

Y

P

B

P

R

R

COMPONEN

T

 IN

VIDEO

A

V IN

AUDIO

L

Y

P

B

P

R

R

COMPONEN

T

 IN

VIDEO

A

V IN

AUDIO

VGA

PC/DVI

 

AUDIO IN

PC IN

DIGITAL 

AUDIO OUT

USB

DC 5V   0.5A(MAX)

Choose 

Y

our Menu Language

 

ENTER

 Enter           

 Select             

MENU

 Return                  

EXIT

 Exit

English

Espa

ñ

ol

Fran

ç

ais

Set menu language to English,

Fran

ç

ais, or Espa

ñ

ol

Choose 

Y

our Picture Mode 

Home mode default settings are recommended for in-home 
use. ENERGY STAR

@

 qualified.Retail mode is intended for 

in-store display and resets video settings at Power On.

Home Mode

Retail Mode

 Select                    Return                  

EXIT

MENU

 Enter              

ENTER

 Exit

Reduces total power consumption

Choose 

Y

our TV Source

Antenna

Cable

 Select                    Return                  

EXIT

MENU

 Enter              

ENTER

 Exit

Select if using an antenna for standard or HD TV

Connect your TV’s power cord to a power outlet, then press 
power. The initial setup screen opens. Press [▲/▼] button to 
select your language, press [ENTER] button to confirm.

Press [▲/▼] to select your Picture Mode: Home Mode or 
Retail Mode, press [ENTER] button to confirm.
If  you  select  Retail  Mode,  a  message  appears  “ Are you
sure you want retail mode?” Select “

Y

es” to continue, or

select “No” to change your selection. 
For energy saving, we kindly suggest you select the Home
Mode.

Setting Time Zone

: Select the local time zone according to 

your region.

Setting the Time

: Press [ ▲

/

] to select the number you want 

to set and press [▲/▼] to set.

Press [▲

/

▼] to select your TV Source: Antenna  or Cable,

press [ENTER] button to confirm.
If you press [EXIT] to exit the scanning, a message appears
“Please Run Channel Auto Scan”, you should scan channels
from the menu of Channels

Choose 

Y

our Time Setting

 

ENTER

 Enter           

 Select             

MENU

 Return                  

EXIT

 Exit

If Automatic, options are automatically set by TV source

Mode

Time Zone
Daylight Savings

Y

ear

Month
Day
Time

Auto 

On 

2012 

January 

01 

01:10  AM 

VGA

PC/DVI

 

AUDIO IN

PC IN

AC power cord

HDMI1

/

ARC

AUDIO 

OUT/

DIGITAL

AUDIO OUT

HDMI2

HDMI3

ANT/CABLE

USB

DC 5V   0.5A(MAX)

L

Y

P

B

P

R

R

COMPONENT IN

VIDEO

AV IN

AUDIO

MENU

INPUT

VOL+

VOL-

CH

CH

TV CONNECTORS

6

Check the jacks for position and type before making any connections.   Loose 

connections can result in image or color problems.   Make sure that all connections are 

tight and secure.

V

V] don’t work when I 

V

set the Channel to Cable? 

They work with the Air setting?

MENU

Display the on-screen menu to setup your TV’s features.

INPUT

Select the different input signal sources.

Adjust the volume.

CH

/

VOL+/-

Select the channel.

(Power button) 

Turn on the TV or put the TV in standby mode.

Caution:

 The TV continues to receive power even in standby mode. 

Unplug the power cord to disconnect power.

Item

Description

ANT/CABLE

Connect an antenna or cable TV to this jack.

HDMI

HDMI (High-Definition Multimedia Interface) provides an 
uncompressed, all digital audio/video interface between this TV and 
any HDMI-device, such as a set-top box, Blu-ray disc player

,

 or A/V 

receiver.

COMPONENT IN

Connect to a DVD player

,

 Digital Set-Top-Box, or other A/V devices 

with component (YP

B

P

R

) video and audio output jacks.

AV IN

Connect  to  the  composite  video  and  audio  (L/R)  output  jacks  on 
external video devices.

VGA
PC/DVI AUDIO IN

Connect to a PC or other devices with a VGA or DVI interface.

/AUDIO OUT

Connect headphone or analog sound system using RCA Y-cable 
(1/8"-stereo mini to L/R phono-not provided).

DIGITAL AUDIO OUT

Connect an audio amplifier to this jack.

USB

Port for Digital Media Player and for software update. 

1

1. If you want to attach the TV to a wall-mount bracket (not 
provided), you should first remove the stand if it is pre-attached. 
Make sure the TV is laid face-down on a clean, safe, and 
cushioned surface.

2. Attach purchased bracket (1.5~2.5 mm thickness) on the TV 
with the 4 screws in the Screw B pack.

To prevent internal damage to the TV and ensure the TV is 
mounted securely, use only the 4 screws in the Screw B pack.

WARNING

If you want to attach the TV to a wall-mount bracket(not provided), you should 

fi

rst remove the stand if it is pre-attached .

INSTALLING A WALL-MOUNT BRACKET

3

Remote control does not work.

1

 

2

Secure the stand to the TV with the 4 
Screws A (M5 x 12).

Back View

Stand cover

Stand column

Ridge

Groove

Align  the  front  of  the  stand  column 
with the front of the base, then insert 
the  stand  column  into  the  base 
making  sure  that  the  groove  in  the 
stand column aligns with the ridge in 
the base. Secure the stand column to 
the base with 3 Screws A (M5 x 12) .

Align  the  stand  cover  with  the  stand 
column, then secure the stand cover to 
the stand column with 1 Screw A  (M5 
x 12) . Make sure that the bottom of the 
stand cover is flush against the top of 
the stand column. 

3

Screw B

Bracket (1.5~2.5 mm)

Spacer × 4

Screws B

9.5~12.5 mm

W

all-mount Bracket

Screw
Spacer

the TV’s rear cover

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