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Troubleshooting
4.2 Troubleshooting
•
When a malfunction of the instrument is suspected, check the
information in “Before sending the instrument for repair” (p.70)
and then, if necessary, contact your authorized Hioki distributor or
reseller.
•
Pack the instrument so that it will not sustain damage during
shipping, and include a description of existing damage. We do not
take any responsibility for damage incurred during shipping.
•
When sending the instrument for repair, remove the batteries and
pack carefully to prevent damage in transit. Include cushioning
material so the instrument cannot move within the package. Be
sure to include details of the problem. Hioki cannot be responsible
for damage that occurs during shipment.
Reference: “Precautions during shipment” (p.11)
IMPORTANT
The 4 screws that secure the upper and lower cases in the
underside of the device have a special shape. Do not unscrew the
screws with a tool other than the specialized tool as the screws
may be damaged if trying to unscrew them with a tool other than
the specialized tool, making it impossible to carry out repair.
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