Troubleshooting
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PC Cards cifX PCI, PCIe, Low Profile PCIe | Installation, Operation and Hardware Description
DOC120204UM46EN | Revision 46 | English | 2015-12 | Relelased | Public
© Hilscher, 2008-2015
7 Troubleshooting
7.1 Instructions for Problem Solving
In case of any error, follow the instructions for problem solving given here:
General
"
Check the PC card cifX operating requirements according to the
requirements given in section
Requirements for Operation
on page 35.
SYS and COM Status LEDs
Troubleshooting of the system is done by examining the LEDs behaviour.
The PC cards cifX have depending by card type two or three bicolor status
LEDs, which inform the user about the communication state of the device.
•
The
SYS
LED shows the common system status of the device. It can be
yellow or green ON or it can blink green/yellow.
•
The
COM
LEDs display the status of the Real-Time Ethernet or fieldbus
communication. Depending by protocol and state, the LEDs can be ON
or flash cyclic or acyclic in green or red (or orange).
If the LED SYS is solid green and the LED COM or COM0 is static green,
the PC card cifX is in operational state, the Master is in data exchange with
the connected Slaves and the communication is running without fault. The
meaning of the LEDs is described in chapter
LED Descriptions
beginning
from page 80.
LINK-LED
(for PC cards cifX Real-Time Ethernet)
"
Check using the LINK LED’s status whether a connection to the
Ethernet is established. Therefore use the description on the LINK LED
in the chapter
LED Descriptions
beginning from page 80.
Cable
"
Check that the pin assignment of the cable is correct. This means, the
cable by which you connect the PC card cifX to the PC card Master or
Slave.
Configuration
"
Check the configuration in the Master device and the Slave device. The
configuration has to match.
Diagnosis
Via
Online > Diagnosis
(for SYCON.net) or
netX Configuration Tool >
Diagnostics
(for netX Configuration Tool) the diagnostic information of the
device is shown. The shown diagnostic information depends on the used
protocol.
Further information about the device diagnosis and its functions you find
in the operating instruction manual of the corresponding Real-Time
Ethernet or fieldbus system.
