UD04872B
Wi-Fi Video Doorbell
User Manual
COPYRIGHT ©2017 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED
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About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/).
Visit the company website (http://overseas.hikvision.com/en/) to get the manuals, client software,
and developing tools.
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective
owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE
OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT
YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help.
This equipment should be installed and operated with a minimum distance 20cm between the
radiator and your body.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
EU Conformity Statement
● The working temperature of the device is from -30° C to 50° C .
● All the electronic operation should be strictly compliance with the electrical safety regulations, fire
prevention regulations and other related regulations in your local region.
● Please use the power adapter, which is provided by normal company. The power consumption
cannot be less than the required value.
● Do not connect several devices to one power adapter as adapter overload may cause over-heat or
fire hazard.
● Please make sure that the power has been disconnected before you wire, install or dismantle the
device.
● When the product is installed on wall, the device shall be firmly fixed.
● If smoke, odors or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service center.
● If the product does not work properly, please contact your dealer or the nearest service center.
Never attempt to disassemble the device yourself. (We shall not assume any responsibility for
problems caused by unauthorized repair or maintenance.)
● Do not drop the device or subject it to physical shock, and do not expose it to high electromag
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netism radiation. Avoid the equipment installation on vibrations surface or places subject to shock
(ignorance can cause equipment damage).
● Do not place the device in extremely hot (refer to the specification of the device for the detailed
operating temperature), cold, dusty or damp locations, and do not expose it to high electromagnetic
radiation.
● The device cover hall be kept from rain and moisture.
● Exposing the equipment to direct sun light, low ventilation or heat source such as heater or
radiator is forbidden (ignorance can cause fire danger).
● Do not aim the device at the sun or extra bright places. A blooming or smear may occur otherwise
(which is not a malfunction however), and affecting the endurance of sensor at the same time.
● Please use the provided glove when open up the device cover, avoid direct contact with the device
cover, because the acidic sweat of the fingers may erode the surface coating of the device cover.
● Please use a soft and dry cloth when clean inside and outside surfaces of the device cover, do not
use alkaline detergents.
● Please keep all wrappers after unpack them for future use. In case of any failure occurred, you
need to return the device to the factory with the original wrapper. Transportation without the
original wrapper may result in damage on the device and lead to additional costs.
● Please connect a resistor (included in the box content) to the doorbell if no electrical chime or
mechanical chime is connected.
● The power supply must conform to LPS. The recommended adaptor models and manufacturers are
shown as below. Use the attached adapter, and do not change the adaptor randomly.
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Provides additional information to emphasize or supplement important
points of the main text.
Indicates a potentially hazardous situation, which if not avoided, could result
in equipment damage, data loss, performance degradation, or unexpected
results.
Indicates a hazard with a high level of risk, which if not avoided, will result in
death or serious injury.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to
the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radioexempts
de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage
est susceptible d'en compromettre le fonctionnement.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a
type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce
potential radio interference to other users, the antenna type and its gain should be so chosen that
the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful
communication.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut
fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour
l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à
l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la
This product and - if applicable - the supplied accessories too are marked with "CE" and
comply therefore with the applicable harmonized European standards listed under the
EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of
as unsorted municipal waste in the European Union. See the product documentation for
specific battery information. The battery is marked with this symbol, which may include
lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return
the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as
unsorted municipal waste in the European Union. For proper recycling, return this product
to your local supplier upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see: www.recyclethis.info
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Appearance
IR Light
Screw 1
Screw 2
Lens
Button Backlight
Backlit Call Button
Mic
Name
Description
IR Light
Button
Backlight
Screw 1&2
Auto light source for night vision. The lights are behind the panel.
These 2 screws are used to connect the power cables.
Solid blue: The doorbell is starting up and running properly.
Cycling blue and red: Wi-Fi is not connected.
Flashing red: The doorbell is upgrading.
Flashing blue: The doorbell is calling the App.
No backlight: The doorbell is speaking with the App.
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7
TF Card Slot
RESET Button
Loudspeaker
Mini USB Slot
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Name
Description
TF Card Slot
For TF card. If a TF card is used, video files will be stored in the TF
card.
RESET Button If the doorbell has not been activated, hold the button for
5 seconds to enter the Wi-Fi connection mode. The call
backlight cycles blue and red.
If you do no operation in 3 minutes the doorbell
will exit the Wi-Fi configuration automatically.
If the doorbell has been activated, hold the button for 15
seconds to restore the factory settings.
Make sure the power voltage across the doorbell should be between 16 VAC and 24 VAC.
(16 VAC to 24 VAC)
Resistor
Wi-Fi Video Doorbell
puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établisse
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ment d'une communication satisfaisante.
This equipment should be installed and operated with a minimum distance 20cm between the
radiator and your body.
Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et
votre corps.
Installation
Remove the card slot cover, and insert the TF card into the card slot on the side of
the doorbell
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Motion detection does not support recording without the TF card.
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TF Card
Step 1 (Optional) Install the TF card.
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Align the cable hole on the mounting template with the cable hole on the
wall.
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Attach the mounting template on the wall.
Step 2 Attach the mounting template.
118 mm
42 mm
Mounting Template
Paste the template on the
required place.Drill screw
holes and cable holes
according to the template.
Hole A:Cable Hole.
Hole 1:Wall Mounting Screw
Hole.
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MKAC-57-242500M
MACABLE
MKAC-57-242200M
MACABLE
MKAC-57-241500M
MACABLE
Model
Manufacturer