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User Manual of Network Video Recorder User Manual

231

Possible Reasons:

The time setting of system is incorrect.

The search condition is incorrect.

The HDD is error or not detected.

Steps:

Verify the system time setting is correct.

Select “Menu > Configuration > General > General”, and verify the “Device Time” is correct.

Verify the search condition is correct.

Select “Playback”, and verify the channel and time are correct.

Verify the HDD status is normal.

Select “Menu > HDD > General” to view the HDD status, and verify the HDD is detected and can be
read and written normally.

Check if the fault is solved by the above steps.

If it is solved, finish the process.

If not, please contact the engineer from Hikvision to do the further process.

Содержание DS-9608NI-I8

Страница 1: ...Network Video Recorder User Manual UD 6L0202D2093A01...

Страница 2: ...logos mentioned below are the properties of their respective owners Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE PRODUCT DESCRIBED WITH ITS HARDWARE SOFTWARE AND FIRMWARE IS...

Страница 3: ...g interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmon...

Страница 4: ...rical safety regulations of the nation and region Please refer to technical specifications for detailed information Input voltage should meet both the SELV Safety Extra Low Voltage and the Limited Pow...

Страница 5: ...unit is properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the device in conjunction wit...

Страница 6: ...product If there is any question or request please do not hesitate to contact dealer The figures in the manual are for reference only This manual is applicable to the models listed in the following ta...

Страница 7: ...e view Motion detection video tampering video exception alert and video loss alert functions Privacy mask Multiple PTZ protocols supported PTZ preset patrol and pattern Zooming in by clicking the mous...

Страница 8: ...1 hot spare system Alarm and Exception Configurable arming time of alarm input output Alarm for video loss motion detection tampering abnormal signal video input output standard mismatch illegal login...

Страница 9: ...remote import export of device parameters Remote viewing of the device status system logs and alarm status Remote keyboard operation Remote locking and unlocking of control panel and mouse Remote HDD...

Страница 10: ...and Configuring Customized Protocols 35 Chapter 3 Live View 39 3 1 Introduction of Live View 40 3 2 Operations in Live View Mode 41 3 2 1 Front Panel Operation on Live View 41 3 2 2 Using the Mouse i...

Страница 11: ...9 6 1 6 Playing Back by System Logs 91 6 1 7 Playing Back External File 93 6 1 8 Playing Back by Sub periods 94 6 1 9 Playing Back Pictures 94 6 2 Auxiliary Functions of Playback 96 6 2 1 Playing Back...

Страница 12: ...n 138 9 17 PIR Alarm 138 Chapter 10 VCA Search 139 10 1 Face Search 140 10 2 Behavior Search 142 10 3 Plate Search 143 10 4 People Counting 144 10 5 Heat Map 145 Chapter 11 Network Settings 147 11 1 C...

Страница 13: ...HDD Groups 188 13 4 2 Setting HDD Property 189 13 5 Configuring Quota Mode 191 13 6 Configuring Disk Clone 193 13 7 Checking HDD Status 195 13 8 HDD Detection 197 13 9 Configuring HDD Error Alarms 19...

Страница 14: ...5 1 Adding a User 218 16 5 2 Deleting a User 220 16 5 3 Editing a User 221 Chapter 17 Appendix 223 17 1 Specifications 224 17 2 Glossary 225 17 3 Troubleshooting 226 17 4 List of Compatible IP Camera...

Страница 15: ...User Manual of Network Video Recorder User Manual 14 Chapter 1 Introduction...

Страница 16: ...isarm status can be changed by pressing and holding on the ESC button for more than 3 seconds in live view mode 2 IR Receiver Receiver for IR remote control 3 Front Panel Lock Locks or unlocks the pan...

Страница 17: ...ayback mode F2 AUX Cycles through tab pages Switches between channels in synchronous playback mode MENU WIPER Returns to the Main menu after successful login Presses and holds the button for five seco...

Страница 18: ...ls the movement of the PTZ camera in PTZ control mode 10 POWER ON OFF Long press the button for more than 3 seconds to turn on off the NVR 1 2 IR Remote Control Operations The NVR may also be controll...

Страница 19: ...nd zoom of a PTZ camera 18 F2 Button Same as the F2 AUX button on front panel Troubleshooting Remote Control Make sure you have installed batteries properly in the remote control And you have to aim t...

Страница 20: ...ur provider The operation of the mouse Table 1 3 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and e...

Страница 21: ...ft Keyboard 1 Figure 1 4 Soft Keyboard 2 Description of the buttons on the soft keyboard Table 1 4 Description of the Soft Keyboard Icons Icon Description Icon Description Number English letter Lowerc...

Страница 22: ...ocal video output and menu 6 USB 3 0 interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 7 RS 232 Interface Connector for RS 232 devices 8 eSA...

Страница 23: ...User Manual of Network Video Recorder User Manual 22 Chapter 2 Getting Started...

Страница 24: ...up 3 After startup the Power indicator LED remains blue A splash screen with the status of the HDD appears on the monitor The row of icons at the bottom of the screen shows the HDD status X means tha...

Страница 25: ...ighly recommend you create a strong password of your own choosing using a minimum of 8 characters including upper case letters lower case letters numbers and special characters in order to increase th...

Страница 26: ...important settings of the NVR If you don t want to use the Setup Wizard at that moment click the Cancel button You can also choose to use the Setup Wizard next time by leaving the Start wizard when th...

Страница 27: ...d the basic network parameters Then you will enter the Advanced Network Parameter interface You can enable PPPoE enable DDNS and set other ports according to your need Figure 2 7 Advanced Network Para...

Страница 28: ...configured the network parameters which takes you to the HDD Management window shown in Figure 2 10 Figure 2 10 HDD Management 8 To initialize the HDD click the Init button Initialization removes all...

Страница 29: ...active icon of the camera to set the password to activate it You can also select multiple cameras from the list and click the One touch Activate to activate the cameras in batch Click the Add to add t...

Страница 30: ...gure 2 13 Login Interface 2 Input Password 3 Click OK to log in In the Login dialog box if you enter the wrong password 7 times the current user account will be locked for 60 seconds Figure 2 14 User...

Страница 31: ...twork Video Recorder User Manual 30 Figure 2 15 Logout 2 Click Logout After you have logged out the system menu operation on the screen is invalid It is required to input a user name and password to u...

Страница 32: ...ent interface For the IP camera detected online in the same network segment the Security status shows whether it is active or inactive Figure 2 16 IP Camera Management Interface 2 Click the inactive i...

Страница 33: ...ssword monthly or weekly can better protect your product 4 Click OK to finish the acitavting of the IP camera And the security status of camera will be changed to Active 2 5 2 Adding the Online IP Cam...

Страница 34: ...ding textfiled and then click the Add button to add it OPTION 2 Steps 1 Select the Add IP Camera option from the right click menu in live view mode or click Menu Camera Camera to enter the IP camera m...

Страница 35: ...tiple channels Figure 2 21 Selecting Multiple Channels OPTION 3 Steps 1 On the IP Camera Management interface click the Custom Adding button to pop up the Add IP Camera Custom interface Figure 2 22 Cu...

Страница 36: ...d IP camera The camera is disconnected you can click the icon to get the exception information of camera Delete the IP camera Play the live video of the connected camera Advanced settings of the camer...

Страница 37: ...u can choose the channel to connect by selecting the channel port No in the dropdown list 2 Click OK to save the settings and exit the editing interface To edit advanced parameters 1 Drag the horizont...

Страница 38: ...ding IP camera interface to enter the protocol management interface Figure 2 27 Protocol Management Interface There are 16 customized protocols provided in the system you can edit the protocol name an...

Страница 39: ...am through standard RTSP Transfer Protocol Select the transfer protocol for the custom protocol Port Set the port No for the custom protocol Path Set the resource path for the custom protocol E g ch1...

Страница 40: ...User Manual of Network Video Recorder User Manual 39 Chapter 3 Live View...

Страница 41: ...er right of the screen for each channel showing the status of the record and alarm in the channel so that you can know whether the channel is recorded or whether there are alarms occur as soon as poss...

Страница 42: ...vel for the main and aux output is HDMI1 VGA1 HDMI2 VGA2 When the HDMI1 HDMI2 VGA1 and VGA2 are connected the HDMI1 VGA1 is used as main output and the HDMI2 VGA2 is used as the aux output When the au...

Страница 43: ...mera Management interface and manage the cameras Playback Enter the playback interface and start playing back the video of the selected channel immediately PTZ Enter the PTZ control interface Output M...

Страница 44: ...live view mode of the main output monitor the menu operation is not available while Aux output mode is enabled 3 2 4 Quick Setting Toolbar in Live View Mode On the screen of each channel there is a qu...

Страница 45: ...set the image parameters like brightness contrast saturation and hue according to the actual demand Figure 3 4 Image Settings Customize Live View Strategy can be selected to set strategy including Rea...

Страница 46: ...ces with the specified size detected in the front of the camera the device will capture the human face and save in HDD Move the mouse onto the icon to show the real time stream information including t...

Страница 47: ...ude Video Output Interface Designates the output to configure the settings for Selectable outputs include VGA HDMI and VGA2 HDMI2 Live View Mode Designates the display mode to be used for Live View Dw...

Страница 48: ...ending on different models 2 Select the small window and double click on the channel number to display the channel on the window You can click button to start live view for all the channels and click...

Страница 49: ...ing the image quality channel zero encoding is supported as an option for you Steps 1 Enter the Live View Settings interface Menu Configuration Live View 2 Select the Channel Zero Encoding tab Figure...

Страница 50: ...User Manual of Network Video Recorder User Manual 49 Chapter 4 PTZ Controls...

Страница 51: ...rol the PTZ camera Steps 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ Settings 2 Click the RS 485 Settings button to set the RS 485 parameters Figure 4 2 PTZ General 3 Choose the...

Страница 52: ...s 2 Use the directional button to wheel the camera to the location where you want to set preset and the zoom and focus operations can be recorded in the preset as well 3 Enter the preset No 1 255 in t...

Страница 53: ...ton to show the general settings of the PTZ control Figure 4 4 PTZ Panel General 4 Click to enter the preset No in the corresponding text field 5 Click the Call Preset button to call it 4 2 3 Customiz...

Страница 54: ...he Add button to add the next key point to the patrol or you can click the OK button to save the key point to the patrol You can delete all the key points by clicking the Clear button for the selected...

Страница 55: ...he Start button and click corresponding buttons in the control panel to move the PTZ camera and click the Stop button to stop it The movement of the PTZ is recorded as the pattern 4 2 6 Calling Patter...

Страница 56: ...Linear Scan can be enabled to trigger the scan in the horizantal direction in the predefined range This function is supported by some certain models Steps 1 Enter the PTZ Control interface Menu Camer...

Страница 57: ...TZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode 2 Click the button to show the one touch function of the PTZ control...

Страница 58: ...3 There are 3 one touch park types selectable click the corresponding button to activate the park action Park Quick Patrol The dome starts patrol from the predefined preset 1 to preset 32 in order af...

Страница 59: ...terface In PTZ control mode the PTZ panel will be displayed when a mouse is connected with the device If no mouse is connected the icon appears in the lower left corner of the window indicating that t...

Страница 60: ...User Manual of Network Video Recorder User Manual 59 Chapter 5 Recording and Capture Settings...

Страница 61: ...l Figure 5 1 HDD General 2 Check the storage mode of the HDD 1 Click Advanced to check the storage mode of the HDD 2 If the HDD mode is Quota please set the maximum record capacity and maximum picture...

Страница 62: ...nds the camera records it at 9 59 55 Post record The time you set to record after the event or the scheduled time For example when an alarm triggered the recording ends at 11 00 if you set the post re...

Страница 63: ...re the redundant HDD in HDD settings For detailed information see Chapter 13 4 2 The parameters of Main Stream Event are read only 3 Parameters Settings for Sub stream 1 Enter the Sub stream tab page...

Страница 64: ...u need to choose the Capture tab in the Schedule interface Steps 1 Enter the Record Schedule interface Menu Record Capture Schedule 2 Configure Record Schedule 1 Select Record Capture Schedule Figure...

Страница 65: ...Figure 5 9 Edit Schedule III To arrange other schedule set the Start End time for each period Up to 8 periods can be configured for each day And the time periods can t be overlapped each other IV Sele...

Страница 66: ...edule interface to save the settings Draw the schedule I Click on the color icons you can choose the schedule type as continuous or event Figure 5 11 Draw the Schedule II Click the Apply button to val...

Страница 67: ...User Manual of Network Video Recorder User Manual 66 Figure 5 12 Copy Schedule to Other Channels...

Страница 68: ...veillance center and so on In this chapter you can follow the steps to schedule a record which triggered by the detected motion Steps 1 Enter the Motion Detection interface Menu Camera Motion Figure 5...

Страница 69: ...ou want the motion detection event to trigger recording 6 Click Apply to save the settings 7 Click OK to back to the upper level menu 8 Exit the Motion Detection menu 3 Edit the Motion Detection Recor...

Страница 70: ...riggered recording or capture Steps 1 Enter the Alarm setting interface Menu Configuration Alarm Figure 5 16 Alarm Settings 2 Click Alarm Input Figure 5 17 Alarm Settings Alarm Input 1 Select Alarm In...

Страница 71: ...to the upper level menu Repeat the above steps to configure other alarm input parameters If the settings can also be applied to other alarm inputs click Copy and choose the alarm input number Figure...

Страница 72: ...Or press the REC SHOT button on the front panel Figure 5 20 Manual Record 2 Enable the Manual Recording 1 Select Record on the left bar 2 Click the status button before camera number to change to 3 Di...

Страница 73: ...User Manual of Network Video Recorder User Manual 72 Green icon means that the channel is configured the capture schedule After rebooting all the continuous capture will be canceled...

Страница 74: ...nfigure the record or capture schedule on holiday for that year You may want to have different plan for recording and capture on holiday Steps 1 Enter the Record setting interface Menu Record Holiday...

Страница 75: ...t There are three different modes for the date format to configure holiday schedule 4 Set the start and end date 5 Click Apply to save settings 6 Click OK to exit the Edit interface 3 Enter Record Cap...

Страница 76: ...the HDD and click to enter the Local HDD Settings interface 1 Set the HDD property to Redundancy Figure 5 25 HDD General Editing 2 Click Apply to save the settings 3 Click OK to back to the upper lev...

Страница 77: ...Figure 5 26 Record Parameters 3 Select Camera you want to configure in the drop down list 4 Check the checkbox of Redundant Record Capture 5 Click OK to save settings and back to the upper level menu...

Страница 78: ...side menu 4 Click to enter editing interface 5 Configuring HDD group 1 Choose a group number for the HDD group 2 Click Apply and then in the pop up message box click Yes to save your settings 3 Click...

Страница 79: ...ck interface Menu Playback 2 Check the checkbox of channel s in the channel list and then double click to select a date on the calendar Figure 5 29 Normal Playback 3 During playback click the button t...

Страница 80: ...change it to to unlock the file and the file is not protected Lock File when Export Steps 1 Enter Export setting interface Menu Export Figure 5 31 Export 2 Select the channels you want to search by ch...

Страница 81: ...ck to change it to to unlock the file and the file is not protected Figure 5 33 Unlocking Attention 5 9 2 Setting HDD Property to Read only Steps 1 Enter HDD setting interface Menu HDD Figure 5 34 HDD...

Страница 82: ...les in the HDD change the property to R W If there is only one HDD and is set to Read only the NVR can t record any files Only live view mode is available If you set the HDD to Read only when the NVR...

Страница 83: ...User Manual of Network Video Recorder User Manual 82 Chapter 6 Playback...

Страница 84: ...nnel Steps Choose a channel in live view mode and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minutes on this channel wil...

Страница 85: ...e Play back video files recorded in specified time duration Multi channel simultaneous playback and channel switch are supported Steps 1 Enter playback interface Menu Playback 2 Check the checkbox of...

Страница 86: ...le channels Figure 6 5 Toolbar of Playback The indicates the start end time of the record Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate...

Страница 87: ...the time line The playing speed of 256X is supported 6 1 3 Playing Back by Event Search Purpose Play back record files on one or several channels searched out by event type e g alarm input motion det...

Страница 88: ...toolbar in the bottom part of Playback interface can be used to control playing process Figure 6 7 Interface of Playback by Event You can click or button to select the previous or next event Please r...

Страница 89: ...management Click button to enter the File Management interface and click Tag to manage the tags You can check edit and delete tag s Figure 6 9 Tag Management Interface Playing back by Tag Steps 1 Sele...

Страница 90: ...mation mark it with green color and play it in the normal speed while the video without motion will be played in the 16 time speed The smart playback rules and areas are configurable Before you start...

Страница 91: ...detection Draw quadrilateral for the intrusion detection Draw rectangle for the intrusion detection Set full screen for motion detection Clear all Start Stop clipping File management for video clips...

Страница 92: ...d Video at Set the speed to play the non related video Max 8 4 1 are selectable Play Related Video at Set the speed to play the related video Max 8 4 1 are selectable Pre play and post play is not ava...

Страница 93: ...ter Playback by System Logs Set search time and type and click Search button Figure 6 15 System Log Search Interface 3 Choose a log with record file and click button to enter Playback interface If the...

Страница 94: ...the following steps to look up and play back files in the external devices Steps 1 Enter Tag Search interface Menu Playback 2 Select the External File in the drop down list on the top left side The fi...

Страница 95: ...creens are configurable Figure 6 19 Interface of Sub periods Playback According to the defined number of split screens the video files on the selected date can be divided into average segments for pla...

Страница 96: ...hoose a picture you want to view and click button You can click Back to return to the search interface Figure 6 20 Result of Picture Playback 6 The toolbar in the bottom part of Playback interface can...

Страница 97: ...file click button until the speed changes to Single frame and one click on the playback screen represents reverse playback of one frame It is also feasible to use button in toolbar Using the Front Pa...

Страница 98: ...ms and click Export All or Export to export the clips pictures files tags to local storage device 6 2 4 Reverse Playback of Multi channel Purpose You can play back record files of multi channel revers...

Страница 99: ...onous Playback Interface The record files will be marked by two lines on the process bar The upper one indicates the record files of the selected channel and the lower one indicates the record files o...

Страница 100: ...User Manual of Network Video Recorder User Manual 99 Chapter 7 Backup...

Страница 101: ...ck Quick Export button The time duration of record files on a specified channel cannot exceed one day Otherwise the message box Max 24 hours are allowed for quick export will pop up Figure 7 1 Quick E...

Страница 102: ...rting interface until all record files are exported Figure 7 3 Export Finished 4 Check backup result Choose the record file in Export interface and click button to check it The Player player exe will...

Страница 103: ...Normal Picture 2 Select the cameras to search 3 Set search condition and click Search button to enter the search result interface The matched video files or pictures are displayed in Chart or List di...

Страница 104: ...you want to back up and click Export button to enter Export interface If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You ca...

Страница 105: ...devices USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Quick Backup and Normal Backup are supported Steps 1 Enter Export interface Menu Export Event 2 Select the cameras to search 3 Sel...

Страница 106: ...lips or captured pictures in playback mode to export directly during Playback using USB devices USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Steps 1 Enter Playback interface Please re...

Страница 107: ...rt interface Figure 7 12 Storage Device Management 2 Backup device management Click New Folder button if you want to create a new folder in the backup device Select a record file or folder in the back...

Страница 108: ...are device and each working device Set a hot spare device Add a hot spare device on normal device Add the normal device on the hot spare device Start Finish Figure 7 13 Building Hot Spare System 7 3 1...

Страница 109: ...hot spare device Figure 7 15 Setting Working Mode for Working device 5 Click the Apply button to save the settings 7 3 3 Managing Hot Spare System Steps 1 Enter the Hot Spare Settings interface of the...

Страница 110: ...e hot spare device will record the video of the IP Camera connected to the working device for backup and the working status of the hot spare device is displayed as Backing up The record backing up can...

Страница 111: ...User Manual of Network Video Recorder User Manual 110 Figure 7 19 Synchronizing...

Страница 112: ...User Manual of Network Video Recorder User Manual 111 Chapter 8 Alarm Settings...

Страница 113: ...t sensitivity Click button and set alarm response actions 3 Click Trigger Channel tab and select one or more channels which will start to record capture or become full screen monitoring when motion al...

Страница 114: ...ection 5 Click Handling tab to set up alarm response actions of motion alarm please refer to Chapter Setting Alarm Response Actions 6 If you want to set motion detection for another channel repeat the...

Страница 115: ...e 8 4 Alarm Status Interface of System Configuration 2 Set up the handling action of the selected alarm input Check the Enable checkbox and click Settings button to set up its alarm response actions F...

Страница 116: ...tions of the alarm input please refer to Chapter Setting Alarm Response Actions 6 If necessary select PTZ Linking tab and set PTZ linkage of the alarm input Set PTZ linking parameters and click OK to...

Страница 117: ...User Manual of Network Video Recorder User Manual 116 to copy the settings to them Figure 8 8 Copy Settings of Alarm Input...

Страница 118: ...he checkbox of Enable Video Loss Alarm and click button to set up handling action of video loss 3 Set up arming schedule of the handling actions 1 Select Arming Schedule tab to set the channel s armin...

Страница 119: ...User Manual of Network Video Recorder User Manual 118 5 Click the OK button to complete the video loss settings of the channel...

Страница 120: ...ing handling action of the channel Check the checkbox of Enable Video Tampering Detection Drag the sensitivity bar to set a proper sensitivity level Use the mouse to draw an area you want to detect vi...

Страница 121: ...12 Set Arming Schedule of Video Tampering 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm please refer to Chapter Setting Alarm Response Actions 5 Click the OK b...

Страница 122: ...twork cable IP Conflicted Duplicated IP address Illegal Login Incorrect user ID or password Record Capture Exception No space for saving recorded files or captured images Hot Spare Exception Disconnec...

Страница 123: ...Exceptions 2 Check the checkbox of Enable Event Hint Figure 8 14 Event Hint Settings Interface 3 Click the to set the type of event to be displayed on the image Figure 8 15 Event Hint Settings Interf...

Страница 124: ...t configuration Email Linkage Send an email with alarm information to a user or users when an alarm is detected Please refer to Chapter 11 2 10 for details of Email configuration Trigger Alarm Output...

Страница 125: ...above steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Click the OK button to complete the video tampering settings of the...

Страница 126: ...ut the alarm can be cleared only by clicking Clear button in the following interface Steps Select the alarm output you want to trigger or clear and make related operations Menu Manual Alarm Click Trig...

Страница 127: ...User Manual of Network Video Recorder User Manual 126 Chapter 9 VCA Alarm...

Страница 128: ...ngs interface first All VCA detection must be supported by the connected IP camera Please refer to the User Manual of Network Camera for the detailed instructions for the all VCA detection types 9 1 F...

Страница 129: ...et the face detection rules You can click and drag the slider to set the detection sensitivity Sensitivity Range 1 5 The higher the value is the more easily the face can be detected Figure 9 3 Set Fac...

Страница 130: ...4 Set Vehicle Detection 5 Click to configure the trigger channel arming schedule and linkage actions for the Blacklist Whitelist and Others 6 Click the Rule Settings to enter the rule settings interf...

Страница 131: ...and linkage actions for the line crossing detection alarm 6 Click the Rule Settings button to set the line crossing detection rules 1 Select the direction to A B A B or A B A B Only the arrow on the B...

Страница 132: ...User Manual of Network Video Recorder User Manual 131 Up to 4 rules can be configured Figure 9 7 Draw Line for Line Crossing Detection 8 Click Apply to activate the settings...

Страница 133: ...e object loitering in the region When the duration of the object in the defined detection area is longer than the set time the alarm will be triggered 2 Click and drag the slider to set the detection...

Страница 134: ...User Manual of Network Video Recorder User Manual 133 Up to 4 rules can be configured Figure 9 9 Draw Area for Intrusion Detection 8 Click Apply to save the settings...

Страница 135: ...n Entrance Detection 4 Check the Enable checkbox to enable this function 5 Click to configure the trigger channel arming schedule and linkage actions for the line crossing detection alarm 6 Click the...

Страница 136: ...tering in the region If you set the value as 5 alarm is triggered after the object loitering in the region for 5s and if you set the value as 0 alarm is triggered immediately after the object entering...

Страница 137: ...he region for 10s Up to 4 rules can be configured 9 12 Unattended Baggage Detection Purpose Unattended baggage detection function detects the objects left over in the pre defined region such as the ba...

Страница 138: ...heckbox of Save VCA Picture to save the captured pictures of VCA detection 3 Select the VCA detection type to Audio Exception Detection 4 Click to configure the trigger channel arming schedule and lin...

Страница 139: ...ed Please refer to the Chapter 9 2 Face Detection for operating steps to configure the defocus detection The Sensitivity in the Rule Settings ranges from 1 to 100 and the higher the value is the more...

Страница 140: ...User Manual of Network Video Recorder User Manual 139 Chapter 10 VCA Search...

Страница 141: ...ce to search the picture and play the picture related video file according to the specified conditions Before you start Please refer to Section 9 2 for configuring the face detection Steps 1 Enter the...

Страница 142: ...t or select a picture item and click to play it You can also click to stop the playing or click to play the previous next file 6 If you want to export the captured face pictures to local storage devic...

Страница 143: ...the behavior search 3 Specify the start time and end time for searching the matched pictures Figure 10 4 Behavior Search Interface 4 Select the VCA detection type from the dropdown list including the...

Страница 144: ...rt the captured pictures to local storage device connect the storage device to the device and click Export All to enter the Export interface Click Export to export all pictures to the storage device 1...

Страница 145: ...Step8 of Section 10 1 Face Search for the operation of the search results 10 4 People Counting Purpose The People Counting is used to calculate the number of people entered or left a certain configure...

Страница 146: ...colors The heat map function is usually used to analyze the visit times and dwell time of customers in a configured area The heat map function must be supported by the connected IP camera and the corr...

Страница 147: ...t data and start heat map statistics and the results are displayed in graphics marked in different colors As shown in the figure above red color block 255 0 0 indicates the most welcome area and blue...

Страница 148: ...User Manual of Network Video Recorder User Manual 147 Chapter 11 Network Settings...

Страница 149: ...the settings Working Mode Two 10M 100M 1000M NIC cards are provided and it allows the device to work in the Multi address Load Balance and Net fault Tolerance modes Multi address Mode The parameters o...

Страница 150: ...User Manual of Network Video Recorder User Manual 149 Figure 11 2 Net Fault tolerance Working Mode...

Страница 151: ...s you to reboot the device to enable the new settings and the PPPoE dial up is automatically connected after reboot You can go to Menu Maintenance System Info Network interface to view the status of P...

Страница 152: ...istered in the DynDNS website Figure 11 5 DynDNS Settings Interface PeanutHull Enter the User Name and Password obtained from the PeanutHull website Figure 11 6 PeanutHull Settings Interface NO IP Ent...

Страница 153: ...define a new device domain name If a new alias of the device domain name is defined in the NVR it will replace the old one registered on the server You can register the alias of the device domain name...

Страница 154: ...Name and HTTP Port And click OK to add the device Access the Device via Web Browser or Client Software After having successfully registered the device on the HiDDNS server you can access your device...

Страница 155: ...e It refers to the Device Domain Name on the device or the Device Name on the HiDDNS server you created User Name Enter the user name of the device Password Enter the password of the device Figure 11...

Страница 156: ...ing SNMP Purpose You can use SNMP protocol to get device status and parameters related information Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the SNMP tab to ente...

Страница 157: ...utton to save and exit the interface 11 2 6Configuring Multicast Purpose The multicast can be configured to realize live view for more than 128 connections through network for the device A multicast a...

Страница 158: ...menu 11 2 8Configuring Server and HTTP Ports Purpose You can change the server and HTTP ports in the Network Settings menu The default server port is 8000 and the default HTTP port is 80 Steps 1 Enter...

Страница 159: ...he HTTPS port can be only configured through the web browser Steps 1 Open web browser input the IP address of device and the web server will select the language automatically according to the system l...

Страница 160: ...PS function 7 Click the Save button to save the settings 11 2 10 Configuring Email Purpose The system can be configured to send an Email notification to all designated users if an alarm event is detec...

Страница 161: ...the checkbox to enable SSL if required by the SMTP server Sender The name of sender Sender s Address The Email address of sender Select Receivers Select the receiver Up to 3 receivers can be configure...

Страница 162: ...of the router to which your device is connected When the network working mode of the device is set as multi address the Default Route of the device should be in the same network segment as that of th...

Страница 163: ...or between 1024 and 65535 while the value of the other ports should be between 1 and 65535 and the value must be different from each other If multiple devices are configured for the UPnP settings unde...

Страница 164: ...he current port and return to the upper level menu 6 Click Apply button to save the settings 7 Enter the virtual server setting page of router fill in the blank of Internal Source Port with the intern...

Страница 165: ...ckbox of Enable High speed Download And click the OK button in the pop up message box to confirm the settings Figure 11 31 High speed Download Settings Menu Figure 11 32 Message Box of High speed Down...

Страница 166: ...tion about the device by inputting command as well the configuration can also be realized through telnet connection Steps 1 Enter the Advanced settings interface as shown in the Figure 11 33 Configura...

Страница 167: ...ic to obtain real time information of NVR such as linking status MTU sending receiving rate etc Steps 1 Enter the Network Traffic interface Menu Maintenance Net Detect Figure 11 36 Network Traffic Int...

Страница 168: ...ext field of Destination Address 4 Click Test button to start testing network delay and packet loss The testing result pops up on the window If the testing is failed the error message box will pop up...

Страница 169: ...mat is incorrect Figure 11 39 Export Network Packet 4 Click Export button to start exporting 5 After the exporting is complete click OK to finish the packet export as shown in Figure 11 40 Figure 11 4...

Страница 170: ...esult If the message box pops out with other information instead of this one you can click Network button to show the quick setting interface of the network parameters 11 4 4Checking Network Statistic...

Страница 171: ...al 170 Figure 11 43 Network Stat Interface 3 Check the bandwidth of IP Camera bandwidth of Remote Live View bandwidth of Remote Playback bandwidth of Net Receive Idle and bandwidth of Net Send Idle 4...

Страница 172: ...User Manual of Network Video Recorder User Manual 171 Chapter 12 RAID...

Страница 173: ...d You can enable the RAID function on your demand Before you start Please install the HDD s properly and it is recommended to use the same enterprise level HDDs including model and capacity for array...

Страница 174: ...onfiguration Purpose Through one touch configuration you can quickly create the disk array By default the array type to be created is RAID 5 Before you start 1 The RAID function should be enabled plea...

Страница 175: ...ray configuration is completed click OK button in the pop up message box to finish the settings 6 You can click Array tab to view the information of the successfully created array By default one touch...

Страница 176: ...Level to RAID 0 RAID 1 RAID 5 or RAID 10 select the Physical Disk that you want to configure array If you choose RAID 0 at least 2 HDDs must be installed If you choose RAID 1 2 HDDs need to be config...

Страница 177: ...User Manual of Network Video Recorder User Manual 176 will pop up Figure 12 9 Error Message Box 5 You can click Array tab to view the successfully created array Figure 12 10 Array Settings Interface...

Страница 178: ...ual disk is in Degraded status you can restore it to Functional by array rebuilding Before you start Please make sure the hot spare disk is configured 1 Enter the Physical Disk Settings interface to c...

Страница 179: ...n configured then you can rebuild the array manually to restore the array when the virtual disk is in Degraded status Steps 1 Enter the Array Settings interface The disk 3 is lost Menu HDD RAID Array...

Страница 180: ...etwork Video Recorder User Manual 179 start rebuilding 5 You can enter the Array Settings interface to view the rebuilding status 6 After rebuilding successfully the array and virtual disk will restor...

Страница 181: ...the disk Steps 1 Enter the Array Settings interface Menu HDD RAID Array Figure 12 15 Array Settings Interface 2 Select an array and click to delete the array Figure 12 16 Confirm Array Deletion 3 In...

Страница 182: ...and upgrade the firmware by local backup device or remote FTP server Steps 1 Enter the Firmware interface to check the information of the firmware including the version maximum physical disk quantity...

Страница 183: ...User Manual of Network Video Recorder User Manual 182 Chapter 13 HDD Management...

Страница 184: ...nitialized HDD Figure 13 1 Message Box of Uninitialized HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD Steps 1 Enter the HDD Information...

Страница 185: ...k Video Recorder User Manual 184 5 After the HDD has been initialized the status of the HDD will change from Uninitialized to Normal Figure 13 5 HDD Status Changes to Normal Initializing the HDD will...

Страница 186: ...Add button to enter the Add NetHDD interface as shown in Figure 13 7 Figure 13 7 HDD Information Interface 3 Add the allocated NetHDD 4 Select the type to NAS or IP SAN 5 Configure the NAS or IP SAN...

Страница 187: ...disk from the list shown below 4 Click the OK button to add the selected IP SAN disk Up to 1 IP SAN disk can be added Figure 13 9 Add IP SAN Disk 6 After having successfully added the NAS or IP SAN di...

Страница 188: ...Refer to Backup using eSATA HDDs in Chapter Backing up by Normal Video Picture Search for operating instructions Record Capture use the eSATA for record capture Refer to the following steps for operat...

Страница 189: ...ed Storage Mode 2 Set the Mode to Group as shown in Figure 13 13 Figure 13 13 Storage Mode Interface 3 Click the Apply button and the following Attention box will pop up Figure 13 14 Attention for Reb...

Страница 190: ...can be set to read only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode When the HDD property is set to redundancy the video can be rec...

Страница 191: ...User Manual of Network Video Recorder User Manual 190 At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy and there is one HDD with R W property...

Страница 192: ...18 The NVR must be rebooted to enable the changes to take effect Figure 13 18 Storage Mode Settings Interface 3 Select a camera for which you want to configure quota 4 Enter the storage capacity in t...

Страница 193: ...the same quota settings You can also click the checkbox of IP Camera to select all cameras 7 Click the OK button to finish the Copy settings and back to the Storage Mode interface 8 Click the Apply bu...

Страница 194: ...hould be connected to the device Steps 1 Enter the HDD Advanced Setting interface Menu HDD Advanced 2 Click the Disk Clone tab to enter the disk clone configuring interface Figure 13 21 Disk Clone Con...

Страница 195: ...er User Manual 194 5 Click the Clone button and a message box pops up Figure 13 23 Message Box for Disk Clone 6 Click the Yes button to continue You can check the clone progress in the HDD status Figu...

Страница 196: ...s of each HDD which is displayed on the list as shown in Figure 13 25 Figure 13 25 View HDD Status 1 If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or Abno...

Страница 197: ...User Manual of Network Video Recorder User Manual 196 Figure 13 26 View HDD Status 2...

Страница 198: ...M A R T information list as shown in Figure 13 27 Figure 13 27 S M A R T Settings Interface The related information of the S M A R T is shown on the interface You can choose the self test types as Sho...

Страница 199: ...ual of Network Video Recorder User Manual 198 Figure 13 28 Bad Sector Detection And you can click Error info button to see the detailed damage information And you can also pause resume or cancel the d...

Страница 200: ...rror from the dropdown list 3 Click the checkbox s below to select the HDD error alarm type s as shown in Figure 13 29 The alarm type can be selected to Audible Warning Notify Surveillance Center Send...

Страница 201: ...User Manual of Network Video Recorder User Manual 200 Chapter 14 Camera Settings...

Страница 202: ...ace Menu Camera OSD 2 Select the camera to configure OSD settings 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by clicking the checkbox 5 Select...

Страница 203: ...privacy mask 3 Click the checkbox of Enable Privacy Mask to enable this feature Figure 14 2 Privacy Mask Settings Interface 4 Use the mouse to draw a zone on the window The zones will be marked with...

Страница 204: ...Video Parameters Steps 1 Enter the Image Settings interface Menu Camera Image Figure 14 4 Image Settings Interface 2 Select the camera to set image parameters 3 You can click on the arrow to change th...

Страница 205: ...User Manual of Network Video Recorder User Manual 204 Chapter 15 NVR Management and Maintenance...

Страница 206: ...erface Menu Maintenance System Info 2 You can click the Device Info Camera Record Alarm Network and HDD tabs to view the system information of the device XXXXXXXXXXX XXXXXXXXXXXXXXXXX XXXXXXXXXXX Figu...

Страница 207: ...which can be viewed and exported at any time Steps 1 Enter the Log Search interface Menu Maintenance Log Information Figure 15 2 Log Search Interface 2 Set the log search conditions to refine your sea...

Страница 208: ...ation as shown in Figure 15 4 And you can also click the button to view the related video files if available Figure 15 4 Log Details 6 If you want to export the log files click the Export button to en...

Страница 209: ...he information of added IP camera can be generated into an excel file and exported to the local device for backup including the IP address manage port password of admin etc And the exported file can b...

Страница 210: ...same parameters Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export Figure 15 6 Import Export Config File 2 Click the Export button to export configuration file...

Страница 211: ...cal Upgrade tab to enter the local upgrade menu as shown in Figure 15 7 Figure 15 7 Local Upgrade Interface 4 Select the update file from the backup device 5 Click the Upgrade button to start upgradin...

Страница 212: ...ab to enter the local upgrade interface as shown in Figure 15 8 Figure 15 8 FTP Upgrade Interface 3 Enter the FTP Server Address in the text field 4 Click the Upgrade button to start upgrading 5 After...

Страница 213: ...store all parameters except the network including IP address subnet mask gateway MTU NIC working mode default route server port etc and user account parameters to the factory default settings Factory...

Страница 214: ...User Manual of Network Video Recorder User Manual 213 Chapter 16 Others...

Страница 215: ...rameters must be the same as the NVR s when connecting with the PC serial port Transparent Channel Connect a serial device directly to the NVR The serial device will be controlled remotely by the PC t...

Страница 216: ...the VGA HDMI output resolution which must be the same with the resolution of the monitor screen The following resolutions are supported 4K 3840 2160 60Hz 4K 3840 2160 30Hz 2K 2560 1440 60Hz 1920 1080p...

Страница 217: ...s 1 Enter the General Settings interface Menu Configuration General 2 Choose DST Settings tab Figure 16 3 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you c...

Страница 218: ...is used for the remote and keyboard control CVBS Output Brightness Adjust the video output brightness Auto Logout Set timeout time for menu inactivity E g when the timeout time is set to 5 Minutes th...

Страница 219: ...e device for the first time The Administrator has the permission to add and delete user and configure user parameters 16 5 1Adding a User Steps 1 Enter the User Management interface Menu Configuration...

Страница 220: ...ser level has permission of Two way Audio in Remote Configuration and all operating permission in Camera Configuration by default Guest The Guest user has no permission of Two way Audio in Remote Conf...

Страница 221: ...ient and the NVR Remote Alarm Control Remotely arming notify alarm and exception message to the remote client and controlling the alarm output Remote Advanced Operation Remotely operating HDD manageme...

Страница 222: ...gure 16 10 Figure 16 10 Edit User Interface 4 Edit the corresponding parameters Operator and Guest You can edit the user information including user name password permission level and MAC address Check...

Страница 223: ...numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password month...

Страница 224: ...User Manual of Network Video Recorder User Manual 223 Chapter 17 Appendix...

Страница 225: ...output resolution 1920 1080p 60Hz 1280 1024 60Hz 1280 720 60Hz 1024 768 60Hz Audio output 2 ch RCA 2 0Vp p 1 K Decoding Decoding format H 265 H 264 MPEG4 Live view Playback resolution 12Mp 8Mp 6Mp 5Mp...

Страница 226: ...namic DNS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name serv...

Страница 227: ...o the further process There is an audible warning sound Di Di Di DiDi after a new bought NVR starts up Possible Reasons a No HDD is installed in the device b The installed HDD has not been initialized...

Страница 228: ...step 3 If it is solved finish the process If not please contact the engineer from Hikvision to do the further process The IP camera frequently goes online and offline and the status of it displays as...

Страница 229: ...t video output interface in the drop down list and configure the window you want to view The view settings can only be configured by the local operation of NVR Different camera orders and window divis...

Страница 230: ...ss Simultaneously press Ctrl and C to exit the ping command 2 Verify the network between NVR and PC is connected 1 Open the cmd window in the Start menu or you can press windows R shortcut key to open...

Страница 231: ...or multi channel Possible Reasons a Poor network between NVR and IP camera and there exists packet loss during the transmission b The frame rate is not the real time frame rate c The NVR supports up...

Страница 232: ...neral General and verify the Device Time is correct 2 Verify the search condition is correct Select Playback and verify the channel and time are correct 3 Verify the HDD status is normal Select Menu H...

Страница 233: ...0 DS 2CD2632F I V5 3 0 build150327 2048 1536 DS 2CD2632F IS V5 3 0 build150327 2048 1536 DS 2CD2710F I V5 3 0 build150327 1920 1080 DS 2CD2720F I V5 3 0 build150327 1920 1080 DS 2CD4010F V5 3 0 build1...

Страница 234: ...ld 140721 1280 960 DS 2CD852MF E V2 0 build 110614 1600 1200 V2 0 build 110426 V2 0 build 100521 DS 2CD855F E V5 2 0 build 140721 1920 1080 DS 2CD862MF E V2 0 build 110614 1280 960 V2 0 build 110426 V...

Страница 235: ...40417 1600 1200 iDS 2CD9361 V4 0 0 build150213 2752 2208 iDS 2CD9022 V4 0 0 build150213 1920 1080 iDS 2CD9025 V3 8 2 build141114 1920 1080 iDS 2CD9022 SZ V4 0 0 build150213 1920 1080 DS 2CD9125 KS V3...

Страница 236: ...7274 A V5 2 8 build150124 1280 960 DS 2DF5274 A D A3 D3 AF A3F V5 2 8 build150124 1280 960 iDS 2DF5274 A D A3 D3 AF A3F V5 2 8 build150124 1280 960 DS 2DM5274 A A3 V5 2 8 build150124 1280 960 DS 2DF72...

Страница 237: ...F5286 A D A3 D3 AF A3F V5 2 8 build150124 1920 1080 DS_2DF7230I5 AW V5 2 8 build150124 1920 1080 DS 2AF7220 A D V5 2 8 build150124 1920 1080 DS 2AF7230 A D V5 2 8 build150124 1920 1080 DS 2AF5220 A D...

Страница 238: ...V5 2 10 build150128 1280 720 DS 2DE4172 A V5 2 10 build150128 1280 720 DS 2DE7194 A A3 V5 2 10 build150128 2048 1536 DS 2DE5194 A A3 V5 2 10 build150128 2048 1536 DS 2DF1 518 V3 2 0 build131223 704 57...

Страница 239: ...1920 1080 DS 2ZCN3007 B V5 2 7 build141107 1920 1080 DS 2ZMN2007 V5 2 7 build141107 1920 1080 DS 2ZMN3007 V5 2 7 build141107 1920 1080 DS 2ZMN3007 B V5 2 7 build141107 1920 1080 DS 2ZMN0407 V5 2 7 bui...

Страница 240: ...24 TCM4301 10D X 00083 A1D 310 V4 12 09 AC 1208 1024 TCM5311 11D X 00023 A1D 310 V4 12 09 AC 1208 960 Arecont AV1305 M 65175 1208 1024 AV2815 65220 1920 1080 AV3105M 65175 1920 1080 AV8185DN 65172 160...

Страница 241: ...o D5118 ONVIF compatibility 1 8 2 20120327 2 9310 A1 7852 1280 960 IX30DN ACFZHB3 ONVIF compatibility 1 8 2 20120327 2 9080 A1 7852 2048 1536 IXE20DN AAXVUU2 ONVIF compatibility 1 8 2 20120327 2 9081...

Страница 242: ...Resolution Sub stream Audio ONVIF compatibility Zavio D5110 ONVIF compatibility MG 1 6 03P8 1280 1024 F3106 ONVIF compatibility M2 1 6 03P8 1280 1024 F3110 ONVIF compatibility M2 1 6 01 1280 720 F320...

Страница 243: ...User Manual of Network Video Recorder User Manual 242...

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