www.hikvision.com/en/us
Units with older firmware have the
RTSP PORT
set to
554
. A lot of cell phone carriers block
incoming data through port
554
, which is why HikVision recommends changing that port to
10554
The
HTTP PORT
and the
SERVER PORT
can be changed if desired, in order to avoid
conflicts with the
ISP
or the existing network configuration.
PORT FORWARDING
After assigning the IP information to the DVR/NVR, connect a computer to the same router that
the DVR/NVR is connected to (wired connection is recommended, to avoid complications). Log
into the
ROUTER
, and proceed with
PORT FORWARDING
.
For
PORT FORWARDING
assistance contact the Internet Service Provider
(ISP)
, or the router
manufacturer. Also refer to
www.portforward.com
for port forwarding step by step instructions.
Please be aware, that HikVision USA is not associated with
www.portforward.com
, and not
responsible for any activity between the user and
www.portforward.com
. Please refrain from
downloading any software from the abovementioned website.
Proceed to the
“ROUTERS”
section for step by step instructions.
DDNS SETUP
DDNS registration has been made more user friendly, and takes only a few seconds to
complete. The legacy units require user registration on
www.hik-online.com
. This step is no
longer needed.
Click on the DDNS tab
In the
DDNS
tab:
a. Enable DDNS
b. Change the
DDNS TYPE
to
HiDDNS
(in some cases
HkDDNS
)
c. Make sure that the
SERVER ADDRESS
is set to
www.hik-online.com
d. Create a
DEVICE DOMAIN NAME
(the domain name CANNOT contain
spaces,
special characters and/or upper case letters