I Series Network Video Recorder User Manual, 030117NA
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3.
Verify that the HDD is initialized.
1)
Select “Menu > HDD > General.”
2)
If the HDD status is “Uninitialized,” check the corresponding HDD checkbox and click the “Init” button.
4.
Verify the HDD is detected or is in good condition.
1)
Select “Menu > HDD > General.”
2)
If the HDD is not detected or the status is “Abnormal,” replace the dedicated HDD according to the
requirement.
5.
Check if the fault is solved by the Step 1 to Step 3.
1)
If it is solved, finish the process.
2)
If not, please contact Hikvision tech support for further help.
•
The added IP camera status displays as “Disconnected” when it is connected through Private Protocol.
NOTE:
Select “Menu > Camera > Camera > IP Camera” to get the camera status.
Possible Reasons
-
Network failure, and the NVR and IP camera lost connections.
-
The configured parameters are incorrect when adding the IP camera.
-
Insufficient bandwidth.
Steps
1.
Verify the network is connected.
1)
Connect the NVR and PC with a RS-232 cable.
2)
Open the Super Terminal software, and execute the ping command. Input “ping IP” (e.g., ping
172.6.22.131).
NOTE:
Simultaneously press Ctrl and C to exit the ping command.
If there exists return information and the time value is short, the network is normal.
2.
Verify the configuration parameters are correct.
1)
Select “Menu > Camera > Camera > IP Camera.”
2)
Verify the following parameters are the same with those of the connected IP devices, including IP
address, protocol, management port, user name, and password.