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DS-2TD2137-7P Thermal Network Bullet Camera Quick Start Guide

 

QSG DS-2TD2137-7P 041521NA 

25 

5.

 

Appendix 

5.1

 

Frequently Asked Questions (FAQ) 

Device Running Error  

Question:  The device fails to start or reboots repeatedly.  
Answer:  Examine the power supply of the device and see whether it meets the requirements. 
 

Select the power supply as close as possible. 

 

Examine the power cord and see whether it meets the requirements. 

Device Upgrading  

Question:  Device fails to upgrade.  
Answer:  Examine if the device upgrading fails because of the poor network. 
 

Examine if the upgrading program matches with the device type. 

Others 

Question:  The device live view is vague.  
Answer:  Examine if you removed the protective film. 
 

Examine if the lens is dirty or not. 

 

Examine if any obstruction is nearby, e.g. spider web. 

Question:  Live view fails with good network connection.  
Answer:  Examine if the IE plug-in is well installed. Change the Website Blocker settings if necessary. 
 

For cross-domain routing, enable the device UPnP, or set manual mapping to port no. 80, 8000, 

or 554. 

 

Examine if the live view channel amount exceeds the upper limit. 

 

Examine the network bandwidth. 

Question:  Focus fails when you test outdoor device in indoor situation.  
Answer:  Restore the device to default settings. 
 

Adjust the 

Min. Focusing Distance 

in 

Configuration > Image> Display Settings > Focus

. 

5.2

 

Common Material Emissivity Reference 

Material 

Emissivity    Material 

Emissivity 

Human Skin 

0.98 

 

Brick 

0.95 

PCB 

0.91 

 

Sand 

0.90 

Cement Concrete 

0.95 

 

Soil 

0.92 

Ceramics 

0.92 

 

Cotton 

0.98 

Rubber 

0.95 

 

Cardboard 

0.90 

Paint 

0.93 

 

White Paper 

0.90 

Wood 

0.85 

 

Water 

0.96 

Asphalt 

0.96 

   

 

 

Содержание DS-2TD2137-7P

Страница 1: ...DS 2TD2137 7P Thermal Network Bullet Camera Quick Start Guide ...

Страница 2: ...TION OR LOSS OF DATA CORRUPTION OF SYSTEMS OR LOSS OF DOCUMENTATION WHETHER BASED ON BREACH OF CONTRACT TORT INCLUDING NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE IN CONNECTION WITH THE USE OF THE PRODUCT EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS AND HIKVISION SHALL NOT TAKE ANY RESPO...

Страница 3: ...Directive Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your local supplier upon the purchase of equivalent new equipment or dispose of it at designated collection points For more information see www recyclethis info 2006 66 EC Battery Directive This product contains a battery that cannot be disp...

Страница 4: ...ities DO NOT drop the product or subject it to physical shock Keep the device away from magnetic interference Installation When the device is mounted on wall or ceiling the device shall be firmly fixed Avoid equipment installation on vibratory surfaces or places subject to shock neglect may cause equipment damage Power Supply Make sure that the power has been disconnected before you wire install o...

Страница 5: ...gs about the device and keep your user name and password confidential Maintenance Clean the lens with a soft and dry cloth or wiping paper to avoid scratching it If the product does not work properly contact your dealer or the nearest service center We shall not assume any responsibility for problems caused by unauthorized repair or maintenance A few device components e g electrolytic capacitor re...

Страница 6: ...nstall Type II and Type III Camera Memory Card 12 2 2 Wide Range Coverage 13 2 3 Install Camera 14 2 3 1 Install Type I Camera 14 2 3 2 Install Type II and Type III Camera 16 2 4 Waterproof Measures 18 2 4 1 Install Network Cable Waterproof Jacket 19 2 4 2 Waterproof Other Cables 19 3 Set the Network Camera over theLAN 20 3 1 Wiring 20 3 2 Activate the Camera 20 3 2 1 Activate via Web Browser 21 3...

Страница 7: ... II bullet camera and Type III bullet camera The appearance descriptions of the three cameras are shown below 1 1 Type I Camera Appearance The overview of Type I thermal network bullet camera and its components are shown below Figure 1 Type I Camera Overview Figure 2 Type I Camera Components Overview 1 2 Type II Camera Appearance The overview of Type II thermal network bullet camera isshown below ...

Страница 8: ...Start Guide QSG DS 2TD2137 7P 041521NA 8 Figure 3 Type II Camera Overview Figure 4 Type II Camera Components Overview 1 3 Type III Camera Appearance The overview of Type III thermal network bullet camera isshown below Figure 5 Type III Camera Overview ...

Страница 9: ...S 2TD2137 7P 041521NA 9 Figure 6 Type III Camera Components Overview 1 4 Cable Description The bullet camera cables including power cable alarm cable and audio cable are shown below The cables differ by camera model Refer to the actual device Figure 7 Cable Description ...

Страница 10: ...odel Here we list all cable types for reference See the actual product for the correct cables Alarm cables can be classified as 2 ch alarm inputs and 2 ch alarm outputs ALARM IN1 and ALARM IN2 are alarm input interfaces and G indicates grounding interface 1A 1B and 2A 2B indicate two alarm output interfaces To reset the camera to default parameters hold the Reset button and power on the camera Aft...

Страница 11: ...r cameras that support IR mind the following precautionsto prevent IR reflection DO NOT remove the protective film until you finish the installation For any dust or grease on the cover clean with a clean soft cloth and isopropyl alcohol Make sure that there is no reflective surface too close to the camera lens The IR light from the camera may reflect back into the lens causing reflection DO NOT dr...

Страница 12: ...re 10 Insert Memory Card Type I Camera 3 Cover the memory card slot and fix the screws on the memory card slot cover 2 1 2 Install Type II and Type III Camera Memory Card The installation for the two cameras types is same Here is an example of memory card installation for a type II camera Steps 1 Unscrew the memory card slot cover and remove it Figure 11 Remove Card Slot Cover Type II Camera ...

Страница 13: ...ens camera the auto focus function and remote manual focus function are not supported Select the proper installation site and proper lens focal length according to the Wide Range Coverage list below Wide Range Coverage Lens Focal Length 3 mm 6 mm 7 mm 10 mm 15 mm 25 mm 35 mm Detection Range Vehicles 280 m 559 m 631 m 902 m 1353 m 2255 m 3157 m Detection Range Humans 91 m 182 m 206 m 294 m 441 m 73...

Страница 14: ...ll mounting ceiling mounting and stand mounting Figure 14 Type I Camera Installation Methods Steps 1 Loosen the screws on the junction box cover 2 Draw the latches from the latch hole of the junction box and remove the junction box cover Figure 15 Take Apart Junction Box 3 Attach the drill template supplied to where you want to fix the camera and then drill four screw holes recommended depth 40 mm...

Страница 15: ...nction box base screw hole to place the junction box onto the wall 6 Route the screw through the sealing ring and fix the junction box base on the wall with the screws Figure 17 Install Junction Box Base 7 Route the cables through the cable hole 8 Insert the latches into the latch holes to affix the bracket and camera to the junction box Figure 18 Install Junction Box Cover ...

Страница 16: ... Type II and Type III Camera Type II and Type III cameras are installed in the same way Here is an example of installation for a type II camera Steps 1 Attach the drill template supplied to the where you want to fix the camera and then drill the screw holes in the ceiling wall according to the drill template 2 Optional If you want to route cables through the installation surface drill a cable hole...

Страница 17: ... drill a cable hole according to the drill template NOTE Skip this step if you route the cable via the side opening 3 Make sure Top is on the top and bottom is at the bottom Fix the junction box to the installation surface with the supplied screws 4 Fix the bullet camera to the junction box with the supplied screws as shown below Figure 21 Install the Camera onto the Junction Box 4 Fix the bullet ...

Страница 18: ... 0 to 360 Tighten the screw Figure 23 3 Axis Adjustment Type II Bracket 1 Loosen the screw to adjust the tilting position 0 to 90 Tighten the screw 2 Loosen the screw to adjust the rotation position 0 to 360 Tighten the screw Figure 24 2 Axis Adjustment NOTE Loosen the screws slightly until you can adjust the camera DO NOT remove the screws from the bracket 2 4 Waterproof Measures Purpose If the c...

Страница 19: ...r 2 Fix on the network cable between and 3 Place onto the end of and plug the RJ 45 male connector into RJ 45 female connector 4 Screw to clockwise 5 Push into 6 Secure with the in a clockwise direction 2 4 2 Waterproof Other Cables After routing and connecting the cables use the waterproof tapes to wrap the cables Connected cables and spare cables both should be wrapped as in the figures below Fi...

Страница 20: ...ealer or the nearest service center 3 1 Wiring Connect the camera to the network according to thefollowing figures Figure 27 Connect Directly Figure 28 Connect via a Switch or a Router 3 2 Activate the Camera You must activate the camera by setting a strong password for it before you can use the camera Activation via Web Browser Activation via SADP and Activation via Client Software are all suppor...

Страница 21: ...characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product We also recommend that you reset your password regularly Especially in high security systems resetting the password monthly or weekly can better protect your product Proper configuration of all passwords and other sec...

Страница 22: ...s in order to increase the security of your product We also recommend that you reset your password regularly Especially in high security systems resetting the password monthly or weekly can better protect your product Proper configuration of all passwords and other security settings is the responsibility of the installer and or end user 4 Click OK to save the password You can check if the activati...

Страница 23: ...t as your computer by either modifying the IP address manually or checkingthe Enable DHCP checkbox Figure 31 Modify the IP Address 4 Input the password to activate your IP address modification NOTE Batch IP address modification is supported by SADP Refer to the SADP User Manual for details 4 Access via Web Browser System Requirements Operating System Microsoft Windows XP SP1 and above version CPU ...

Страница 24: ...ut the user name and password NOTE The admin user should configure the device accounts and user operator permissions properly Delete unnecessary accounts and user operator permissions The device IP address locks if the admin user performs seven failed password attempts five attempts for a user operator 4 Click Login Figure 32 Login Interface 5 Install the plug in before viewing the live video and ...

Страница 25: ...xamine if the lens is dirty or not Examine if any obstruction is nearby e g spider web Question Live view fails with good network connection Answer Examine if the IE plug in is well installed Change the Website Blocker settings if necessary For cross domain routing enable the device UPnP or set manual mapping to port no 80 8000 or 554 Examine if the live view channel amount exceeds the upper limit...

Страница 26: ......

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