HIKVISION AX DS-PWA32-H, Руководство пользователя, Страница: 105 / 121

A.5.2 The Alarm Clearing Operation on the Panel Does Not Produce the Alarm
Clearing Report
Fault Description:
The alarm clearing operation on the panel does not produce the alarm clearing report.
Solution:
In the absence of alarm, no report will be uploaded for arm clearing.
A.6 Mail Delivery Failure
A.6.1 Failed to Send Test Mail
Fault Description:
when configure the mail information, click "test inbox" and prompt test fails.
Solution:
Wrong configuration of mailbox parameters. Please edit the mailbox configuration information, as
shown in table 1/1.
A.6.2 Failed to Send Mail during Use
Fault Description:
Check the panel exception log. There is "mail sending failure".
Solution:
The mailbox server has restricted access. Please log in to the mailbox to see if the mailbox is
locked.
A.6.3 Failed to Send Mails to Gmail
Fault Description:
The receiver's mailbox is Gmail. Click "Test Inbox" and prompt test fails.
1. Google prevents users from accessing Gmail using apps/devices that do not meet their security
standards.
Solution:
Log in to the website (https://www.google.com/settings/security/lesssecureapps), and "start using
access of application not safe enough". The device can send mails normally.
2. Gmail does not remove CAPTCHA authentication.
AX Security Control Panel
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