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SC5000 Series Smart Camera Quick Start Guide

Chapter 8 FAQ (Frequently Asked Question)

8.1 Why the client software cannot list devices?

Reason

●

Device is not started up normally.

●

Network connection exception occurs.

Solution

●

Check device power wiring (observe PWR indicator).

●

Check network connection (observe LNK and ACT indicators). Make sure that the device and the
PC are in the same network segment.

8.2 Why the image is not smooth in live view?

Reason

The network transmission speed is not up to 1000 Mbps.

Solution

Check if the network transmission speed is up to 1000 Mbps.

8.3 Why the image is very dark?

Reason

●

The brightness of light source is not enough.

●

Exposure and gain values are too small.

Solution

●

Increase the brightness of light source, or use brighter lamps.

●

Increase exposure and gain values according to actual demands.

8.4 Why there is no image in live view?

Reason

Although trigger mode is enabled, there is no trigger signal.

Содержание SC5000 Series

Страница 1: ...SC5000 Series Smart Camera Quick Start Guide ...

Страница 2: ...AL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF DATA CORRUPTION OF SYSTEMS OR LOSS OF DOCUMENTATION WHETHER BASED ON BREACH OF CONTRACT TORT INCLUDING NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE IN CONNECTION WITH THE USE OF THE PRODUCT EVEN IF HIKROBOT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR ...

Страница 3: ...armful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the rec...

Страница 4: ... information to emphasize or supplement important points of the main text Available Model This manual is applicable to the SC5000 Series Smart Camera Safety Instruction These instructions are intended to ensure that the user can use the device correctly to avoid danger or property loss Caution In the use of the device you must be in strict compliance with the electrical safety regulations of the n...

Страница 5: ...erwise the image sensor will be damaged Do not touch the image sensor directly If it is necessary to clean moisten a soft and clean cloth with alcohol and gently wipe away the dust When the device is not in use add a dust cover to protect the image sensor Please understand that you are responsible for the reasonable configuration of all passwords and other related device security settings and prop...

Страница 6: ...l light source must be wired separately to avoid bundled wiring The power cable data cable signal cable etc of the device must be wired separately Make sure to ground them if the wiring groove is used to separate the wiring and the wiring groove is metal Personnel Requirement Quality requirements for installation and maintenance personnel Qualification certificate or working experience in weak cur...

Страница 7: ...ork 9 5 2 Install Client Software 10 5 3 Set Device Network 11 5 4 Login 11 Chapter 6 Client Layout and Operation Flow 13 6 1 Main Window Introduction 13 6 2 Operation Flow 14 Chapter 7 Electrical Feature and I O Wiring 15 7 1 Input Signal 15 7 2 Output Signal 16 7 3 Input Signal Wiring 17 7 4 Output Signal Wiring 18 7 5 RS 232 Serial Port 19 7 5 1 Introduction 19 7 5 2 RS 232 Serial Port Wiring 2...

Страница 8: ...SC5000 Series Smart Camera Quick Start Guide vii 8 3 Why the image is very dark 21 8 4 Why there is no image in live view 21 8 5 What can I do if I forget the login password 22 ...

Страница 9: ...5000 series smart camera is applicable to the consumer electronics food and beverage pharmaceutical automobile industry etc 1 2 Key Feature Integrates general vision algorithms to achieve location measurement recognition etc Supports mechanical autofocus function to achieve fast debugging and configuration Big memory and storage support image savings in loop with high performance Adopts multiple I...

Страница 10: ... Camera Quick Start Guide 2 Chapter 2 Appearance Note Appearance here is for reference only Refer to the device s specification for detailed dimension information Figure 2 1 Appearance Type I Figure 2 2 Appearance Type II ...

Страница 11: ...n between the device and cable and thus avoiding influence caused by vibration 5 12 Pin M12 Interface It provides power input output and serial port signal The interface is designed with screw threads to tighten connection between the device and cable and thus avoiding influence caused by vibration 6 PWR Indicator It is the power indicator The indicator is solid blue when the device operates norma...

Страница 12: ...GND Power supply ground 3 OPTO_OUT0 Line 3 signal line Opto isolated output 3 4 OPTO_OUT1 Line 4 signal line Opto isolated output 4 5 OPTO_OUT2 Line 5 signal line Opto isolated output 5 6 OUT_COM Line 3 4 5 signal ground Output signal ground 7 OPTO_IN0 Line 0 signal line Opto isolated input 0 8 OPTO_IN1 Line 1 signal line Opto isolated input 1 9 OPTO_IN2 Line 2 signal line Opto isolated input 2 10...

Страница 13: ...ork transmission is normal ACK indictor It is the network transmission indicator and it is flashing yellow when the network transmission is normal The flashing speed is related with data transmission speed U1 indicator It is user indicator 1 The indicator is solid red after the device creates Profinet communication U2 indicator It is user indicator 2 The indicator is slow flashing blue after the d...

Страница 14: ...R light source is optional 4 Power and I O Cable 1 It refers to the 12 pin power and I O cable 5 Network Cable 1 It refers to the GigE network cable with an aviation connector 6 DC Switch Power Supply 1 You need to purchase the DC switch power supply that meets the device s power supply and consumption requirement 4 2 Install Device Before You Start Make sure that the device in the package is in g...

Страница 15: ...uick Start Guide 7 Figure 4 1 Rear Installation Figure 4 2 Front Installation 3 Use the GigE network cable with RJ45 aviation connector to connect the device to a switch or a network interface card Figure 4 3 Network Cable Wiring ...

Страница 16: ...SC5000 Series Smart Camera Quick Start Guide 8 4 Use the power and I O cable to connect the device to a DC switch power supply Figure 4 4 Power and I O Wiring ...

Страница 17: ... PC and the device via client software you need to set the PC network before using the client software Steps Note For different Windows versions the specific setting path and interface may differ Please refer to the actual condition Steps 1 Go to PC network settings page Start Control Panel Network and Internet Network and Sharing Center Change adapter settings 2 Select NIC and set the IP obtainme...

Страница 18: ...device configuration and remote operations Note Check the Windows version The client software is compatible with 32 64 bit Windows 7 10 You can get the client software installation package from https en hikrobotics com The graphic user interface may differ by different versions of client software you use Steps 1 Double click the installation package to install the client software 2 Select the lang...

Страница 19: ...nnected 4 Click Edit IP Address 5 Set the IP address of the device in the same network segment with the PC Figure 5 3 Edit IP Address 6 Click OK 5 4 Login Note Make sure that your device IP address is in the same network segment with the PC where you installed the client software before connecting the device to it The default login password is Abc1234 and it is highly recommended to change the pas...

Страница 20: ...ce 4 Optional Check Remember me to remember the password if necessary Note If you forget password click Forgot Password in the login interface to view the device s serial No and mail it to the technical support personnel or call them to get the corresponding resetting file After that import the resetting file and reset the password as the default one ...

Страница 21: ...ay differ by its versions The client software loads and runs previous projects after logging in If there is no project the client software will create and run a new project Table 6 1 Main Window Description No Name Description 1 Menu Bar The menu bar includes project communication camera settings operation management and camera monitoring 2 Project Status Display Area This area displays operation ...

Страница 22: ...an switch languages view the user manual and client version information here 6 2 Operation Flow Note Refer to the user manual of the SCMVS client software for detailed parameter settings and operations Click More on the upper right corner of the client software and click User Manual to open it You can follow the overall operation flow below to operate the device via the client software Log into Cl...

Страница 23: ... three opto isolated output Line 3 4 5 and one RS 232 serial port 7 1 Input Signal The device s Line 0 1 2 is opto isolated input and their internal circuit is as follows Note The input voltage ranges from 5 VDC to 30 VDC The breakdown voltage is 36 VDC Keep voltage stable Figure 7 1 Internal Circuit of Input Signal Figure 7 2 Input Logic Level ...

Страница 24: ...ignal The device s Line 3 4 5 is opto isolated output and their internal circuit is as follows Note The output voltage ranges from 5 VDC to 30 VDC The maximum current is 200 mA Do not directly connect with inductive load e g DC motor etc when outputting Figure 7 3 Internal Circuit of Output Signal Figure 7 4 Output Logic Level Note If the external voltage and resistance change the corresponding cu...

Страница 25: ... The device can receive external input signal via I O interface Note Here we take type II device as an example to introduce input signal wiring Input signal wiring may differ by external device types PNP Device Opto Isolated Input Device Power PWR Device Power Ground PNP Device PNP Device Power PNP Power Ground Signal Line VCC GND of PWR Input Signal Ground GND of VCC Figure 7 5 Input Signal Conne...

Страница 26: ...Signal Line VCC GND of PWR Input Signal Ground GND of VCC Figure 7 7 Input Signal Connecting to NPN Device with Pull Up Resistor 7 4 Output Signal Wiring The device can output signal to external device via I O interface Note Here we take type II device as an example to introduce output signal wiring Output signal wiring may differ by external device types The voltage of VCC should not higher than ...

Страница 27: ...tor is used its wiring is as follows Opto Isolated Output Device Power PWR Device Power Ground NPN Device NPN Device Power NPN Power Ground Signal Line VCC GND of PWR Output Signal Ground GND of VCC Figure 7 10 Output Signal Connecting to NPN Device with Pull Up Resistor 7 5 RS 232 Serial Port The device supports outputting data via the RS 232 serial port You can go to the communication settings o...

Страница 28: ... Send data 3 RX Receive data 7 GND Signal ground 7 5 2 RS 232 Serial Port Wiring You can refer to the figure below to wire the device with an external device via RS 232 serial port Note Here we take type II device as an example to introduce RS 232 serial port wiring Device Power PWR Device Power Ground External Device GND RS 232 Serial Port Output TX RS 232 Serial Port Input RX External Device Pow...

Страница 29: ...re in the same network segment 8 2 Why the image is not smooth in live view Reason The network transmission speed is not up to 1000 Mbps Solution Check if the network transmission speed is up to 1000 Mbps 8 3 Why the image is very dark Reason The brightness of light source is not enough Exposure and gain values are too small Solution Increase the brightness of light source or use brighter lamps In...

Страница 30: ...de 8 5 What can I do if I forget the login password Solution Click Forgot Password in the login interface to view the device serial No and mail it to the technical support personnel or call them to get the corresponding resetting file After that import the resetting file and reset the password as the default one ...

Страница 31: ...UD26897B ...

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